Crevier BMW Reviews

One of the worst experiences I have ever had with any business. I don't want to give any star. If you want to experience how bad a customer can be treated, this is the place. Giving 5 star when oil was changed or when the Service rep spoke well is not the real measure of how good the organization is. Crevier BMW does NOT care about it's Customer ! I am really surprised how they are still in business ? I would not have given a bad review if I was not happy with just one person in the company.
All I wanted was a Bike Hitch on my BMW X3. The Parts Sales Rep had no clue as to what parts need to be installed ? The Service Rep and Sales Rep together gave me an estimate of about $1600+ . I was told that this Hitch will be installed in such a way that it will stay flush and aligned and under the rear bumper. When it was installed after 2 days , the bill was $1000+ instead $1600+ . The hitch was one of the ugliest thing that I have ever seen ! It was the wrong hitch which protruded about a feet away from the rear bumper. I immediately asked them to remove it. They refused and they said the right Hitch would cost $2600+ . Were they not supposed to say this before they installed the hitch ? Being a big BMW Dealer don't they need to know the right parts ? After arguing and after 2 days they finally decided to REMOVE and REFUND the entire cost of the Parts and Service. It's been almost a month since they removed the hitch but have NOT REFUND the amount that they had charged. The Service Rep said it is Accounting department that is responsible for refunds and they will process and mail a check. I have made the payment using credit card and till now I have not received the check nor debit to my credit card. The service rep is NOT answering my any calls, voice messages nor emails. The Guest Relationship manager has not responded to my voice message. The Customer Relationship manger who is responsible for Survey feedback has NOT responded. When I call the reception and ask her to connect the call to service rep , service manger or guest relationship manager always says the lines are busy, they are in a meeting and asks me to leave a voice message. I have not got any response to my voice message nor emails. All I am asking is to refund my money ! I am now regretting why I even bought my car from Crevier ? My worst experience.

You will know why they are the biggest in North America.

Tracy Lee was very helpful in finding us exactly the right car. He was patient, friendly, courteous and thorough. We will definitely be back for our next BMW purchase.

My car broke down, complicated by the fact that I spend most of my time working out of State. Dan at Crevier was able to identify the problem, fix it, kept in touch with me, and even held my car for me until I got back into town. They even picked me up at the airport to take me to the dealership to reclaim my vehicle. Outstanding service.

Depends on whom you get here. My salesman Louie gave me 5 star service. Cars are washed via automated car wash here. See picture.

As bad an experience as you can imagine. Avoid like the plague. Made appointment days in advance for 9 a.m. I speak to service who says should take 4 hours (just brakes, but okay), and they'll bring car back. Get a call 4 hours later, to ask me what service I needed!!! Service manager had not the slightest clue about anything I'd already spoken to his staff about, no idea when the car would be serviced and no idea how long it would take. I tell him I'm at my office without a car, and he says, "We'll try to get it back to you today . . . " Stay clear . . . Sterling much superior.

Great Service and best experience buying/leasing a car ever. I'm hooked.

Beautiful dealer with tons of BMWs. That has got to be one the biggest in the country. Not much willingness to negotiate though. If you don't look like you have money you won't get too much attention here. I guess that's the same in every dealer...

Very poor customer service. Extremely disappointing.

Stay away from Ralph Perez. He will take full advantage of you when you're going in for service and steal your money. I recommend everyone to get advise from Raul Reyes. He took care of me and was 100% honest.

This is my fourth BMW from Crevier. They always treated me right. Highly recommend

I have been taking my X5 before we sold it and my M5 here since I have owned it and the staff here has always been incredible! It's a completely different experience then other dealerships as far as quality of service and quality of experience! From the person who greets you at the entrance to the service department to the great people behind the loaner and cashier department, I feel like everyone treats you like friends and family! My service advisor Richard Kim has been helping me for years now and we have connected as much more than just customer/service advisor. He asks how my family is doing, how my baby girl is, and generally speaking, he cares as well as others at Crevier. Richard and the team have always taken care of me and my family and for that, I am forever grateful.

My mom took the car for a recall and when she took it they crashed it and when they gave it back she got it a check engine light on. She call Paul and told him that she couldn't find the check in paper but she was sure that the check engine light wasnt on and he said it was on the he have paper, and when my mom brought in the car, he didnt know that my mom had the orginal copy that said the light wasnt on and he brought out a paper that he change to make it look like it had it. So he lied and try to defend his lie by showing a paper that he faked. After he said it would take about 3 days to fix the light and bumper and its been 3 weeks and they havent even started to work on it. My mom would call and a lot of the time they would ignore her call. The costume serviece is aweful and its disrepectful that they lied her. I would dont recommend taking your car here, and always make sure that you keep the orginal copy.

I live miles away from this dealer and through troublesome times during quarantine, my BMW representative, Chase worked wonders online and on the phone to get me.into my new 5 series! M sport package, looks amazing and drives even better on the way back home! Was well worth the drive to sign and drive, fast process and definitely will be returning for service! I want to thank the BMW team and Crevier, best service, advisement, and financing was unbeatable! Drive the best because I work with the best! Thank you!

Bought 2016 bmw 528i from this place, they are not taking the car back, asking me to arbitrate the matter. Be careful, the cars you will buy from them are not healthy for you.

Came out from Denver and bought a preowned certified 2015 BMW 328i for my 21 year old (Chapman University student) daughter on December 23rd and must say that I was quite impressed with this dealership and their staff. Brett Orand was our salesman. He was extremely helpful and professional. The car was priced very reasonably with a red tag and I was delighted that there were no games or gimmicks to navigate around in the sales process. The price really was the price (plus sales tax and registration). Thanks kindly for the great service and an awesome car!

Michael Gerogie was by far the best sales associate I have ever dealt with. because of him Crevier gets 5 stars. Sold me the 530e new hybrid model . Great car too!

I love this place nice Live Chating Agents nice Dealership biggest BMW Dealership in USA great service!!

I was shopping for pre-owned 5 series within my budget for a little while. When I came to Crevier, my salesman Mark was by far the most helpful and knowledgeable salesperson I had dealt with during my search! Mark helped me find the perfect car and we made a deal on the spot. A quality experience from the time I arrived, until I drove off in my new 528i. Thank you Mark, and the rest of the gang at Crevier for making this happen for me!

Very quick turnaround time on the service for my i3. Thanks again.

Had to wait for loaner car which I booked a week ahed over 1 hour !!!!!!!! Very very bad , this is not acceptable in a BMW dealer , worse experience ever .

Staff members are very friendly and courteous. Waiting area is clean and open. Very easy access to freeways.

I bought a CPO 435i and I really love this car. The BMW genius gave me a tutorial which was very detailed he also referred me to the BMW Genius YouTube channel and free BMW app which I downloaded from the App Store. Free car washes included with the purchase...delightful. If you re interested in a CPO BMW get to Crevier ASAP.

It was an extremely pleasant experience for us. Everyone was so nice and concerned . Thank you.
Fran S.

The best selection of cars to choose from in all Orange, Riverside and LA Counties

Crevier BMW is amazing! There was some mix-up with our extended warranty, but Michael and Eric went above and beyond to ensure everything was taken care of in a timely manner and made my maintenance experience stress-free. I appreciate the prompt response and efforts to fix the problem! I would absolutely refer friends and family to them.

I searched online for multiple BMW dealers around the Orange County area and emailed about five dealers regarding a BMW 330i for my mom. I compared prices and service from McKenna, Sterling, Long Beach, Irvine, and Crevier. With only going by online negotiations, I managed to narrow the choices down to Crevier and McKenna BMW dealers. With those 2 dealers in mind, my mom decided she wanted to visit Crevier first and then McKenna after. I made an appointment with Tiffany and Kevin for a Saturday visit. Kevin made sure I received a calendar reminder and also gave me a follow up courtesy call to ensure the correct vehicle was ready for my arrival. Upon my arrival, I was greeted by Kevin and made me feel comfortable with no salesman pressure. Although the appointment was made to see Kevin, he was very busy on that particular day and let me know that Faraz will be handling the sale, and that he would poke in from time to time to check in to make sure we were taken care of. Faraz did a great job and I couldn t ask for a more smooth sales transaction. My mom became a first time BMW owner and couldn t be more happy. I would recommend Crevier to anyone looking for a BMW.

Israel Garcia was my representative and let me just tell you, he is the definition of going above and beyond. His customer service is on point and updated me throughout the process! He was truly there and truly cared about the concerns I have! I would definitely come back because of him! Thanks Israel!! Truly an amazing experience here at Crevier BMW.

:)

Free Car Wash with purchase on my new i3. That's an added bonus. Right? That is if you have two hours to burn. Took an hour to go through the wash tunnel. Then another hour to dry an vacuum. Didn't even vacuum behind the rear seats in the storage area. Wheels were about 60% clean. Not exactly what I expected from a show case BMW dealer.

Very large inventory compared to any So Cal dealer. Great service!!!!

Very disappointed with the entire process, from leasing the new vehicle till the end of the lease process. Absolutely Terrible customer service, No one returns any of the phone calls or emails, from managers Kevin Lee, to sales Rep. All Full of empty promise, Totally deserves a Zero rating.

Our BMW sales rep Chase provided excellent customer service with the utmost courtesy, helpfulness, patience and responsiveness to all of our questions and concerns - beautiful X5 and wonderful purchasing experience!

I was happy with the purchase at first but this happiness did not last very long, almost a week. The service department sucks specially the advisors, they tell u any lies it take to convince u there is no issue with the car.

My first time at this BMW and Mike took care of all my service needs. He is very professional and very welcoming. The whole staff was very friendly and I ll definitely be recommending to all my friends and family.

Be aware when you go to the service department. I was told by Sonny that my tires are so bad that I am driving on metal. So I decided not to get them changed at the dealership instead I went to a tire shop near by and after testing the tires they told me they are good for another 10k miles. He was going to charge me Over a $1000 to get them replaced. Make sure you review the service contract before signing. What you get told by the service advisor is completely different on the document they make you sign. Always ask for older parts of you are getting things replaced. They have no integrity, they are only and only after your money. Zero customer service!!!!!!

Great experience from my first call, to my visit, to driving home a great car at a great price. Thanks Crevier!

My engine light came on in my BMW. Took it to Crevier to have it serviced. Received 5 star treatment from the moment I checked in to the point I picked up my car. Would highly recommend Crevier for all your BMW service needs.

This is our second purchase from Crevier. Alan Hong was our Salesperson and was very patient and professional during the sales process. The service has always been great with our other car. The Finance Department was great. Had my paperwork ready to go when I arrived. In and out in record time. No pressure to buy all the "extras". Great experience.

I just leased a BMW i3 from Crevier, and want to comment on the excellent experience. Michelle King and Anthony Deng were the two sales people I worked with. Since this is the first electric car I ever drove, I had many questions, from technical specs, online connectivity in the car, charging options, as well as financial deal details. Michelle and her team answered all my questions, and I had a very pleasant and professional experience as a result. Kudos to their sales team.

Also, Crevier's inventory is large, and this allows them to offer special deals or discounts, and also to possibly have more leeway in taking in a trade or lease-return.

One more thing: If one purchases or leases an i3, one of the benefits is BMW's Flexible Mobility program. That program allows an owner of a BMW "i" vehicle to use on an occasional basis a "regular" gas vehicle at no extra charge. Because the i3 is not really designed for longer road trips, that program complements the i3 experience in case of longer trips. Relatively few dealers currently participate in this program, but Crevier does.

One of the best car buying experiences ever! I worked with Marlene and Tobias in getting a 2015 M4. The color I was interested was not in stock, but Tobias managed to establish a trade so that I could get car. They were completely transparent, answering all questions and assisting everything from the deal to delivering the vehicle. I would highly recommend Marlene and Tobias on your next BMW purchase!

Mr. Jerrwin, from Loaner Car Dept. has been provided excellent service. He also helped with me several times for finding the items that I left in the car. My sincerely appreciation.

I compared other BMW dealers, but Crevier had the best price/deal hands down every time! I bought two BMWs here including the i3 and X5, I had the best experience with sales person and the sales manager. He gave me a straight deal and was not disrespectful. I walked out of there with the deal I had in mind and got some bonuses as well. The service department is definitely better too! Ask for John Deck. He went out of his way every time my wife went in and she was surprised. Nobody tries to sell anything we don't need and really knows technical details about their cars. I am an engineer and I really like the fact that service people know the BMW cars and really think about the customer's point of view. Great job Crevier BMW!!

Ray Balbin made my experience outstanding. I was actually going to leave the dealership because no one acknowledged me or offered to assist me outside in the lot or inside the showroom. I had been looking for a car but had no intentions of buying one on the day I visited the dealership. We happened to be in the area and stopped to browse the lots in this area. On my way out. I ran into Ray and he greeted me and asked if I needed any assistance. I said no but later asked my husband to get his card just in case. Long story short my husband saw a car he wanted to test drive. Ray was with a customer but went out of his way to find someone to help us. We went on the test drive and Ray met us when we returned. He didn't hassle us, he listened to us and went above and beyond in regards to customer service. I would send everyone I know to buy a car from Ray. He is a keeper! I left with a 2016 X6. He went over all the bells and whistles before we drove off the lot and gave us a follow up call to make sure everything was going well. Did I mention he is AWESOME???

Jason is simply the Best Service Advisor ever! Thank you for everything and being so attentive to our needs!!! See you next trip!

Good place for work on the car however, Could have used a bigger loaner car to match the car I put in for service. All the cars available 5, were all X1 s. The service advisor and tech were very helpful, he even went on a quick ride to try to diagnose the rattling I hear. We will return for future work.

Best location in LA/OC of the 5 I have dealt with. Regarding lease lend, SM wouldn t even inspect the car, Crevier, inspected it and accepted the lease without me even leasing from them. In addditon their service department is hand downs the best! Great customer care w loaners and cashiers as well.

Classy shop. Been there for decades. Good experience buying a 535 CPO from Anthony.

Customer service was excellent. Rafael did a great job at keeping me up to date on where we were with my service. He answered my questions quickly and always gave me a call back when I needed something. I love my 430i grand coupe. It was a really nice feeling to not only love the car but appreciate the stellar service as well!

Been working with Paul Cox in service for more than 10 years now and he is the best. Prompt communication, great service loaners, and reasonable pricing. Will always come back to him for service.

We also recently purchased a 4 series gran coupe from Susan Otto. She was nothing but helpful. She got us into the car in less than a few hours with a wonderful deal. Will definitely refer more potential customers to her!

It was the first time taking my 2016 328i for its first scheduled maintenance. From the time I pulled in through the time I left I was absolutely impressed with the quality of service and professionalism. Mr. Richard Kim was my service advisor and he did an outstanding job in meeting my needs. He answered all of my questions and was attentive to my wait. Having experienced this, I'm completely glad I Chose Crevier BMW for my purchase and service needs. You guys are awesome!

I drove all the way out from San Diego to pick up my perfect car and it couldn t have been easier. I started texting with Israel Hernandez after I inquired about a previous service loaner they had listed on their website. We were able to quickly agree on a price and I was on my way to pick up my car. When I arrived the paperwork was ready for me and the deal was exactly what we had agreed upon. This was the least stressful car buying experience I ve ever had. They have a huge selection and friendly staff (far better than any BMW dealer in San Diego). I would highly recommend purchasing your next BMW here!

I am not the kind of person to write reviews unless it was a stellar or unpleasant experience, however, I can confidently say that the experience I had at Crevier BMW was nothing short of amazing. From the countless questions regarding tracking my vehicle that I ordered, to last second decision changes in terms of color, options, and other aspects of my order, Crevier BMW was always helpful and informative. I worked with Marlene and Tobias and they were hands down the most helpful client assistants I had ever worked with. There was no shadiness and no dishonesty that is present at many other dealerships. Also, Marlene and Tobias had made this experience as smooth as it could possibly be. If anybody is looking for a BMW dealership in the southern california area I urge you to go to Crevier BMW and get in contact with Marlene and Tobias!

10 minute wait before I spoke to my service representative.
No complimentary coffee provided. Paid Starbucks inside.
Rushed interaction with my service representative. Felt like they might have missed something.

Great place for sales and service! I will only use this dealer for service!

Great staff and great selection. Chase Knaup and Eric Grombacher are some of the best in the business. I highly recommend Crevier BMW. Also beautiful facilities.

Always happy with this dealership! even I moved from OC, I still travel from Los Angeles. I think this can explain everything why I go there. Richard Kim is the most professional out there! He know how to take care of the clients!

Faraz was absolutely great! Very friendly and caring. He took his time to make sure we felt everything we wanted in our car was included. Absolutely love our new BMW and will refer friends.

Bought a BMW last year, it was 2017 X3! The car had 20500 miles on it and it was certified! We paid more because it was certified so we trusted BMW for certifying the car! We were told that the car has been checked throughly and we shouldn't worry about anything! I specifically asked about the breaks and again we were told the breaks are brand new! Due to Covid 19 the car was parked for the most part of 2020, we put only 2000 miles on it! Last week I took the car for just regular service and we were told that both front breaks pads along with rotors need to be replaced, estimating $1600! After going back and forth was service manager, I ended up going to the sales manager (the manager of the department where I bought the car)! I explained that we paid more for the car because it was certified and now the breaks need to be replaced! We only drive 2000miles! The sales manager said that he will check the certification details and get back to me in 2 days! Now, it's been almost a week and haven't heard from the manager!! Obviously not a trust worthy dealership and bad business practice! I honestly don't think they checked the car and breaks during the certification process! They just charge you More and give you a sheet of paper to make you feel good only! I don't recommend this dealership and their service! Save your money and go to a different dealership! I expect a better service from BMW and particularly this dealership! Bad business practice and service!

Really great dealership and see Stacy Blaugrund for your next Pre Owned BMW. I did and smiled all the way.

Thank you so much Paul Mooradian. Amazingly knowledgeable and never pushy. We leased a 5 series and a 4 series and traded in another model. And still it was the best experience ever. We will never go anywhere else!

Garbage, rudest people ever for the most part. A handful of people there are good and professional. Julia Aldman is horrible at what she does there, very rude and disrespectful! Service manager in new car sales needs to be more in tune with what the customer has gone through in that BMW dealership. I would like someone from BMW to contact me so i can explain with detail how infuriating my experience has been, just to say the least my family and friends will not go and buy another BMW from these people ever again, so rude, so unprofessional and condescending was our experience. Julia Aldman should never speak to the public/ customers, as she is an infuriating person to deal with and very rude and mouthy. No concern for the paying customer. I want someone from BMW corporate to contact me,

Hands down, Saeed is one of the most friendly and helpful salesmen ever!! We came around 4:30 pm on Saturday thinking the dealership closes at 7 pm and not really looking to purchase a car yet. Saeed listened, weighed in his opinions, and stayed overtime to help us purchase the 330. Since there was a language barrier with my parents, he was very patient while waiting for me to translate and even tried to communicate with them. We practiced social distancing and were offered hand sanitizers occasionally. Do not hesitate to go to this dealership, they seriously know what they re doing and not pushy about it.

Best prices in town for what I was looking for. Easy transaction.

Third vehicle purchased Eric and Sal are the best!!!

If there is less than one star in customer service, I would rate this place!
Sales rep is so mean.. deals with customers like...
I am choked how bad they deal with customers!

This review is strictly for the Sales and Parts since we haven't taken the vehicle to the service department yet.
My family has been loyal to BMW for a long time loyal to one dealership due to the service they provided us from the Sales, Parts, and Service department. That all changed when the General Sales Manager and some of his team went with him to a rival brand. They were replaced with a group that knew nothing about the BMW brand and the typical customer. Luckily for us Anthony Dang came highly recommended from a friend who works at one of Crevier BMW's sister companies.
Let me say that Anthony understands what customer service is really about and that is listening to your customer. He understood right away what we wanted and knew it wouldn't be something normally found on his lot. He didn't waste time by trying to sell us something we most likely wouldn't be happy with he just told us we would need to order the car and how long we could expect the wait time to be.
After placing the order for the vehicle we were constantly kept aware of what was going on until the car finally arrived. Once it had arrived Anthony was the model of efficiency in getting us in and out of the dealership as quickly as possible. He made sure that while we were filling out the paperwork, that Finance was ready, and once we were done with Finance that the BMW product specialist was ready to walk us through the features in the car. I have to say everyone Randy in Finance and Nate the BMW specialist were helpful in talking to us and making sure we were aware and understood everything completely.
Truly I believe we found our replacement dealership. I will be writing later about the service department hopefully they perform as well as their counterparts in sales.
Almost forgot to add the price Anthony quoted was the price he gave us which was more than reasonable. He didn't try to fast talk us into a bunch of things we didn't need, definitely lets the product speak for itself.

My service advisor Jason does a great job at addressing all of my concerns in a timely manner. Good customer service and my car is always squeaky clean upon pickup after services have been performed on my car. Would highly recommend Crevier in Santa Ana.

Jimmy my service representative was exceptional. The service loaner was ready upon my arrival, and the overall process was impressively quick. There is a Starbucks inside Crevier, which was a perk. I would highly recommend Crevier BMW.

I went in to look at the 2021 BMW models and did a test drive Mason helped me out great salesman and a great human being I would definitely recommend him my next car will be bying from him only God Bless.

Always first class service! Little to no wait time, incredibly fast updates and responses from advisors, would recommend 10/10

Anthony Dang took very good care of me... I told him I had limited time and he deliverd! Great staff.

Saeed is a great sales person. Patient and responsive.

Missing one star because another sales person tried to steal the sale.

Saeed defended me and highly recommend him

Awesome time at the BMW performance event!!! Thank you crevier for sponsoring this event. Looking forward to an extended event with a larger track in the future and hopefully some 330iGT, m4s and m5s. The 2019 m2, m3, 330i, 440i, x3 m edition, x5 and z4 were all great on the track. Truly ultimate driving machines.

Kyle Hatchett, client advisor at Crevier BMW, was Fabulous, in giving me great information about the Z4 3.0 BMW!

I really appreciated the extra time and effort Mark Holmes put into finding me what I call my Mini Panda (BMW X1 xdrive28i). I felt special in his care and enjoyed the entire sales process with him. Had it not been for Mark's great personality and eagerness to satisfy my search, I would have immediately left after realizing the 2016 X1 I initially inquired about didn't have the panoramic sunroof. Mark was truly genuine... yes, genuine salesmen do exist. His quick thinking and mastery of inventory management served me well. I drove out of the dealership with a 2017 X1 equipped with the premium package, panoramic sunroof (my must have), practically new (less than 5k miles on odometer), purchased at a good price with great financing via Crevier BMW.

Thank you Mark for making my buying experience worthwhile.

Always professional! Service was completed and on time. Communication was great.

All good. John Thatcher is extremely helpful and knowledgeable as always. Attentive and courteous. I have recommended Crevier and John to many!

This is THE BMW dealership. Incredible customer service. I ordered a new 228i here with the help of Saul Braslavsky, who could have done a better job. Saul was really helpful throughout the whole process. Simply put? If you come here looking for an ultimate driving machine, you will also get the ultimate customer experience.

Where do I begin? I couldn't be happier with my 435i purchase. I had ordered the vehicle a few months ago and it was the easiest transaction one can ask for when having to deal with purchasing a new vehicle at a dealership. From start to finish, it was the easy and smooth. With the help of Tony, David, and Arnie, I was able to select the car and come to an agreement in a very fast manner. I already knew what I was looking for, even though I did end up with a car with much more upgrades than I had anticipated. But overall, from the time I selected the vehicle, to the time to I had to get through the finance department, until the time I went to pick up the car, I couldn't have asked for more than what everyone at Crevier have been able to do for me. My experience has been wonderful and I do highly recommend take a quick trip there if you every decide to go for a BMW.

Thanks everyone! I am certainly enjoying my new ride. :)

I ve been bringing my car here to Crevier since I first bought it... my Service Writer Paul Cox has been a great help to me! I m very confident in the service I get and my car has had excellent care

Rick Krouch was AWESOME! He actually drove back to work several hours after he got off to help us buy our X6. We have been a German car family for years both Audi and BMW but we won't go anywhere else but Crevier from now on. The service was top notch and sales staff were friendly and helpful and very professional. Finance was smooth and fast and we were in and out in less than 2 hours and that included a test drive and training my wife on the feature of the new car. I really can't recommend this place highly enough and I completely understand why they sell more BMWs than anyone else in the country. Thanks again Rick.

I took my 08 128i to Crevier to have the PCV recall done on the car and asked if there were any good places where I could get my car smog done for my registration too. Turns out Crevier also performs smog certification and were able to get everything done quickly. Big shoutout to Brian Armstrong and Raul Reyes for helping me out and taking great care of my car! Thanks, guys!

Ralph Perez is a joy to work with. He communicates and wants what is best for the customer.

Returned my leased 7series. They were pretty generous with the lease inspection letting a tire bubble and front bumper scrapes go so I ll give them 1 extra star for that. But I was pretty shocked that they wouldn t give me a shuttle ride back home even though they said they would on the phone when I scheduled my appointment up to 15 miles from the dealer. You would think when you lease an $80k car, the least they could is give you a ride home when you drop you off their car.

very professional , I would Recomend to anyone , best the place to buy a Bmw

I would normally not recommend maintenance from a dealership but I always get great service from service advisor Paul Cox. Price seems to be competitive and I get treated like a VIP.

Mark was awesome. I walked on the lot and was not barraged by salespeople. Nice relief. I went into a building and ran into this gentleman by the name of Mark . Even though I had done my homework, I did not know exactly what I was looking for. Mark stoped what he was doing and we went back out on the lot. I told him what I am accustomed to and I want performance not below that level and cabin size capacity. He showed me a couple of vehicles, we hopped in one he explain the differences and I bought it. Great experience, completely exceeded my expectation.

My experience was AMAZING! Faraz was able to give me a quick quote via text. I arrived to Crevier BMW, Faraz had the car ready for me and made sure there was someone there to take care of me. Peter was friendly, efficient and made sure I was happy with the car. I was in/out so quickly, with a brand new BMW 330i for the right price. Crevier is my new go-to BMW dealership!

My best friend and I were shopping around for my next car around mid July and decided to stop by at this BMW dealer. We were attended by Mr. Peter Fard, who was very aggressive on his approach towards us and even had the audacity to ask me if I was a US citizen! Which at that point was completely unnecessary and straight up rude... I had to tell him that he was not giving me any reason why to return to that dealer and I had to speak to him aggressively also just so he knew he wasn't going to treat me less than. I am sure he felt we were wasting his time and my friend, who was with me the whole time, got so irate that he really wanted us to leave; which we did and I would never return to this dealer if I ever have to deal with Mr. Fard again... Such an aggressive, angry and rude sales rep to deal with...I've bought over 7 cars and dealt with different sales rep over the years and by far he's the worst.

Great dealer experience from start to finish. Everyone I worked with was helpful and made the car buying process nice and smooth. Peter Fard, the salesman I worked with was beyond helpful. Highly recommend Peter and Crevier.