Ray Balbin made my experience outstanding. I was a...

Ray Balbin made my experience outstanding. I was actually going to leave the dealership because no one acknowledged me or offered to assist me outside in the lot or inside the showroom. I had been looking for a car but had no intentions of buying one on the day I visited the dealership. We happened to be in the area and stopped to browse the lots in this area. On my way out. I ran into Ray and he greeted me and asked if I needed any assistance. I said no but later asked my husband to get his card just in case. Long story short my husband saw a car he wanted to test drive. Ray was with a customer but went out of his way to find someone to help us. We went on the test drive and Ray met us when we returned. He didn't hassle us, he listened to us and went above and beyond in regards to customer service. I would send everyone I know to buy a car from Ray. He is a keeper! I left with a 2016 X6. He went over all the bells and whistles before we drove off the lot and gave us a follow up call to make sure everything was going well. Did I mention he is AWESOME???