This review is strictly for the Sales and Parts si...

This review is strictly for the Sales and Parts since we haven't taken the vehicle to the service department yet.
My family has been loyal to BMW for a long time loyal to one dealership due to the service they provided us from the Sales, Parts, and Service department. That all changed when the General Sales Manager and some of his team went with him to a rival brand. They were replaced with a group that knew nothing about the BMW brand and the typical customer. Luckily for us Anthony Dang came highly recommended from a friend who works at one of Crevier BMW's sister companies.
Let me say that Anthony understands what customer service is really about and that is listening to your customer. He understood right away what we wanted and knew it wouldn't be something normally found on his lot. He didn't waste time by trying to sell us something we most likely wouldn't be happy with he just told us we would need to order the car and how long we could expect the wait time to be.
After placing the order for the vehicle we were constantly kept aware of what was going on until the car finally arrived. Once it had arrived Anthony was the model of efficiency in getting us in and out of the dealership as quickly as possible. He made sure that while we were filling out the paperwork, that Finance was ready, and once we were done with Finance that the BMW product specialist was ready to walk us through the features in the car. I have to say everyone Randy in Finance and Nate the BMW specialist were helpful in talking to us and making sure we were aware and understood everything completely.
Truly I believe we found our replacement dealership. I will be writing later about the service department hopefully they perform as well as their counterparts in sales.
Almost forgot to add the price Anthony quoted was the price he gave us which was more than reasonable. He didn't try to fast talk us into a bunch of things we didn't need, definitely lets the product speak for itself.