
As matron of honor, I rented the upstairs at Sleep...
As matron of honor, I rented the upstairs at Sleepy Creek Vineyard for a bridal shower for my best friend.
I spoke with the owner (Janette) on the phone since the staff had no clue the party of 32 was coming in that day.
Given that I booked the event two months pr one would imagine that would be ample time to notify the staff of our event. The table and chairs were not set up so I took it on myself to set up everything mind you, I am pregnant. Erik was very helpful and brought up an extra table for food once everything was very kind!
Upon speaking with the owner on the phone and in person, she was extremely rude and demanded I pay $30 extra for arriving 20 min prior to my set up time -it is helpful to note I arrived early because we had a winter storm that dumped 7-10 inches of snow the day before. I already paid the $150 set up/venue/tear down price when she asked for the extra $30. After spending 10 min on the phone arguing about what I was there early, I spent the other 15 min she was complaining about, setting up the table and chairs that should have already been set up. In total, we spent an hour going back and forth over the $30 (3 separate, very rude conversations). That time was wasted on pointless conversations and time away from the celebration I put together for the bride.
I can t emphasize enough, the staff was extremely helpful and over apologetic for the owners behavior and attitude and offered up numerous excuses for their boss, the owner, on top of which they repeatedly said-what might be the most appalling bit of information, she s like this with everyone.
We were told that everything would be set up upon arrival, nothing was; the bride contacted the venue asking about table linens and was assured it would be supplied, the owner berated me in person, and over the phone for having the audacity to expect what we paid for and ranted that they have no obligation for table linens. So we were left with white plastic tables that looked cheap and dirty. Aside from how I, or the bridal shower was treated, I have to emphasize that the owners communication with the staff was terrible, she did not communicate with them about our reservation, and when the staff communicated to the bride that they could definitely provide table linens, the owner completely undermined their directive.
In short, we have 32 guests who will not return or refer this venue for any event. This is really unfortunate because before today, this was a place I would recommend to everyone. The staff did their best but the owner made it painfully impossible for the staff to fulfill agreed upon terms of the bridal shower. Horrible internal communication, terrible customer service and extremely unprofessional.
This winery was nice and had a comfy atmosphere. Y...
This winery was nice and had a comfy atmosphere. You can do 3 for free or 6 for $3 wine tasting. They also have two different wine slushy that were good as well too!
Best place to relax and enjoy a wine slushy or two...
Best place to relax and enjoy a wine slushy or two with your friends. Awesome people and music.
Laid back atmosphere with resident cats! Free 3 wi...
Laid back atmosphere with resident cats! Free 3 wine tastings with 6 for only 3 dollars. Very tasty wine smoothies!
Nice little place to go have some wine. A beautif...
Nice little place to go have some wine. A beautiful set up and very peaceful. From time to time they have live music in the evenings. The wine was good. It was an out of the way place worth a visit.
Great selection, and nice location. Can't go wrong...
Great selection, and nice location. Can't go wrong since they let you sample before you buy. Go spend the afternoon outside or Friday night wienie roasts!
The wine is amazing here. Got to try 3 for free an...
The wine is amazing here. Got to try 3 for free and their gift shop has pretty cool merch in it too.
Wines were great but the lady that was serving sam...
Wines were great but the lady that was serving samples to us was very rude.
Three Amigo's wine was a fav of ours from Sleep Cr...
Three Amigo's wine was a fav of ours from Sleep Creek. We enjoyed it alot.
Went out for a day to do a wine tasting and relax....
Went out for a day to do a wine tasting and relax. The wines are ok - nothing really special, but the atmosphere was very nice. We did our wine tasting at the tasting bar and then selected a glass to take outside and drink, even though it was a bit chilly. They've got a fair amount of picnic tables, and some people had brought there own chairs. I like that you can bring your own food (we hadn't, but it would have been a good idea), or purchase cheese from them.
They've got an assortment of games which was a nice touch. We grabbed one and took it outside with us while we enjoyed the wine.
Wonderful winery for the area! Just as good as sou...
Wonderful winery for the area! Just as good as southern Illinois!
Laid back place to visit, take photos, and have so...
Laid back place to visit, take photos, and have some wine & ice cream. Tours are available but the front desk clerk told me reservations must be made two (2) weeks in advance. Still worth a visit.
I loved everything. It was a perfect evening with ...
I loved everything. It was a perfect evening with friends.
Best place ever! The wine and employees are fantas...
Best place ever! The wine and employees are fantastic! Our favorite place to go every weekend!
Cute little Winery with plenty of seating and a gr...
Cute little Winery with plenty of seating and a great selection of wines. The property coming in was very beautiful. The only thing that made it a 4-star experience was witnessing the women behind the bar pour themselves a glass of wine. Day drinking behind the bar didn't scream responsible to me. Despite that, the women were nice and seemed knowledgeable.
Great Winery and very friendly staff. We helped pi...
Great Winery and very friendly staff. We helped pick grapes and tasted some wine afterward which they have a good selection of.
Spend a weekend at Sleepy Creek vineyards with my ...
Spend a weekend at Sleepy Creek vineyards with my husband to get away from the hustle of the city. Beautiful little getaway, very clean accommodation and very affordable and yummy wine. Friendly staff and great getaway to experience Gods peace and beauty He created in the middle of a cozy vineyard.
Fantastic place to go for a lovely afternoon with ...
Fantastic place to go for a lovely afternoon with friends or family. We liked some of the wine. Most of the options were sweet which isn't my favorite. There were 2 or 3 wines that were drier and much more to our liking. The hard cider was great! Beautiful tasting room and outdoor area with benches, fire pit, pond and grassy lawn. Very cute.
Everyone is super friendly, even the cats!! Always...
Everyone is super friendly, even the cats!! Always great music and wine!
The wine slushy was awesome, and the sangria's are...
The wine slushy was awesome, and the sangria's are really good. Had a wonderful time there the staff were great.
Great wine, great place to go. Unfortunately, we ...
Great wine, great place to go. Unfortunately, we seem to hit the place on arts weekends...making it hard to get a glass of wine. However, still a great place. The wine is fabulous.
Awesome wine slushy and Friday nite wieners and w...
Awesome wine slushy and Friday nite wieners and wine with music.
Disappointing experience. Staff member was not he...
Disappointing experience. Staff member was not helpful and made us feel unwelcome. I was hoping to find an llinois winery to establish a relationship with. I usually buy my wine out of state but I wanted to buy wines from my own state. Oh well. I'll keep looking for a good one.
This was an impromptu stop on our way home to Wisc...
This was an impromptu stop on our way home to Wisconsin from a weeks vacation, and I'm so glad we did. It's a beautiful vineyard. The gentleman that waited on us was very friendly (as we're the two resident cats). The wines that we tried were all very good and I bought several bottles. I will definitely stop again if I'm in the area.
A lovely winery, many tasty varietals of the fruit...
A lovely winery, many tasty varietals of the fruit type. Plus tastings and bottles & uhh to take home. CATS too!
Great place and love the wine! Can't wait to come ...
Great place and love the wine! Can't wait to come back here and have some more wine.
Fun local winery with a great selection, the wine ...
Fun local winery with a great selection, the wine tours are absolutely worth your time. A must visit attraction around here
An awful lot of vacuuming around us while we tried...
An awful lot of vacuuming around us while we tried to visit. Maybe that could be done before opening?
Great place to buy wine. Super friendly, helpful, ...
Great place to buy wine. Super friendly, helpful, and Knowles staff.
Very pleasant quiet and peaceful place to relax. ...
Very pleasant quiet and peaceful place to relax. Rustic and country feel, delicious wine.
Nice place with good selection of wines. Try the ...
Nice place with good selection of wines. Try the slushies!
Wine was good and the cats were nice but I was cha...
Wine was good and the cats were nice but I was charged for 2 extra wine slushes. The server refused to take them off my bill. They use sticky notes to keep track of tabs and have multiple people getting drinks for you so how on earth could that go wrong?!? I would not leave an open tab if I went back.
Great ambience, beautiful scenery, casual entertai...
Great ambience, beautiful scenery, casual entertainment.
Yummy wine slushies. Very relaxed atmosphere. The ...
Yummy wine slushies. Very relaxed atmosphere. The duet they had today was great as well.
We saw the billboard and decided to take a little ...
We saw the billboard and decided to take a little detour. So happy we did. From the amazing service and attention from their staff, to the wonderful wine, we were completely satisfied. We even walked away with an AMAZING Winey Mary! Thanks Sleepy Creek for an amazing half-hour distraction.
Very nice place away from the hustle and bustle. L...
Very nice place away from the hustle and bustle. Lovely little pond. Wines are reasonable; around $15 - $20 per bottle. Best just to buy a glass and sit out and enjoy the scenery. See my pics.
Such an amazing place to bring your friends and fa...
Such an amazing place to bring your friends and family. Great atmosphere for quality time and a bit of wine. 5000 stars if i could.
Awesome time! Great vibe seeing music here. The wi...
Awesome time! Great vibe seeing music here. The wine was reasonably good too.
If you like wine slushies this is a great place to...
If you like wine slushies this is a great place to enjoy one.
I love the wine, and I love the atmosphere. It is ...
I love the wine, and I love the atmosphere. It is one of my favorite places to relax with friends, especially on a weekend afternoon.
A beautiful rustic setting in the country. A peace...
A beautiful rustic setting in the country. A peaceful atmosphere with amazing wines.
Definitely try the slushies
Very much enjoyed the gentleman who waited on us. ...
Very much enjoyed the gentleman who waited on us. Very knowledgeable on the wines they offer. Will be back to have the sangria!
This place is wonderful. I live a stones throw fr...
This place is wonderful. I live a stones throw from here and my family loves going up there. They are super kid friendly and are always having something going on.
Discovered this little hidden gem almost by accide...
Discovered this little hidden gem almost by accident. Friendly staff, pleasant atmosphere, and most importantly, tasty liquid goodness! Definitely a new fav place.
A very nice setting nestled in the farm country of...
A very nice setting nestled in the farm country of Illinois. Staff was very helpful and knowledgeable. There were many different wines to choose but many were sold out. Prices were right in the middle of what I call fair. There is even a B&B on the grounds.Will be back when in the area.
Awesome place. I went a few summers ago. I'd love ...
Awesome place. I went a few summers ago. I'd love to go back!
Just dropped in to visit, but met some really nice...
Just dropped in to visit, but met some really nice and friendly people, super nice venue and experienced some very lovely wines. I have been back twice, and have not been disappointed. Really nice place to come and relax and enjoy some lovely wines.
