Courtesy Chrysler Jeep Casselberry Reviews

My headlight stopped working and even after changing the bulb it still wasn t working so clearly it wasn t the bulb. I took my Jeep in since I have an extended warranty and the service department said it was just the bulb.
I get home and put the other bulb back in and it now works so clearly they fixed more than a bulb but wrote it off as only a bulb so it wasn t covered under my warranty and I had to pay $150 out of pocket for a bulb .
I won t be going back here.

Traffic awful,construction awful,more or less hard to get to, staff were nice,shuttle ride very convenient and courteous

Read this review especially if you are not good at negotiating!!

Listen I am not the type to go back and forth with people. And usually that results in me getting taken adavantge of. This time around I went to every dealership in my area. I was at my wits end. I felt that I would not get what I wanted. My friend told me to call Brandon Jeep as a last ditch effort. It was the close of the day and I was in tears picking up my sons. This sweet and gentle voice came on the line and listened to all my wants and needs for a new car. She asked me to give her 30 mins and she would call me back. Guess what she called me back like she said she would. I was ready for her to tell me bad news, instead she told me that she found the car I wanted a year newer and the most important thing in the color I wanted and for the price I wanted! There was no back and forth there was no feelings of being ripped off. I was so happy at her genuine want to make my life and car buying experience better that we bought the extended warranty because Yes we want to do Buisness with them! So many dealers are looking for a quick sale they miss the important stuff. Not these guys they knew that the customer needs to be happy long term! I signed the papers that night and got my car the next morning. If you are wondering who she is find out for yourself! Ask for GABBY!!!

Good people, very friendly ladies at the front desk who are very intelligent. The sales people were helpful and tried to work the deal. I got a great car for a good priceand it was detailed very nicely. Few issues with the trade and I had to fight tooth and nail to get decent price for trade and the car I bought. It worked out fair in the end. I would go back and buy here, but not sure if I would trade in. Kudos to the young lady at the reception desk, Tyler and the other sales lady who helped me in the beginning.

Bait and switch. They posted pictures online of a truck. The pictures of the truck were very nice. Made me drop what I was doing and drive the hundred miles one way to go get it. Spoke with a sales man on my way up there and confirmed that truck was there.. He told me the truck was there but there was one slight difference between the pictures online and the truck. They took the Black grill off and put a crome one on.. Ok I was fine with that. My wife and I get there, the truck was stripped, no running boards, No black headlights that were in the pictures. The pictures showed a tool box in the truck. None of that being missing was said until we got there. Then the subject of price came up, asked how much they would lower the price since they striped the truck. They said none, take it of leave it. We do this all the time post pictures of trucks then change them. Said they already had 4 people in line if I didn't buy the truck so they didn't care about price negotiations. We decided to buy the truck after paper work was done they said we would have to come back tomorrow to get the truck as they just took it in and hadn't gone thro service yet. Said I wasn't driving back to tampa again (200 mile round trip) so deal was off. They agreed to drive the truck a little more than have way to meet us. We Said Ok but at least make sure the truck had a full fuel tank. They agreed. They drove truck down the next day. Delivered the truck to my wife with less than quarter tank in it. Long story I got the truck I was looking for, but never would have driven that far to get it if I was told they striped it first.

Completed a sale online with Alex B.... overall, couldn t be happier

Friendly Staff! Shawn Travis was very kind, understanding and got me into the car that I wanted. Thank You!!

Ed Ott and Mr Favio provided my wife and myself with without a doubt the most enjoyable car buying experience we have ever had. From the time we walked to the facility until we took delivery of our new vehicle, we never felt any pressure to buy a car. We test drove several cars some more than once. We were never rushed to make a choice. I would not hesitate to recommend Ed and Courtesy to anyone.

Brandon was courteous fast friendly and always kept me informed thanks brandon

What is the since in having an appointment when your car is not looked at 3 days after the appointment

Robert was very professional but took 4 hrs for oil change and tire rotation.

Fast service and great communication. Great people to work with.

Heather was an absolute joy to work with! Handled all of our concerns and kept us updated on repairs and other issues that arose.

Had a fantastic experience with Albert, Fabio, and Jim O'neil. They sold us a new Chrysler and their customer service was incredible. Between the hard work from sales and financial, we were given the best deal that would work best for us. We were also explained the details of our car loan and contract that no other dealer has ever been willing to take the time to do. Communication was excellent and we never felt forced into making a decision. The staff is extremely friendly and was patient in helping us find the right car that we needed. I highly recommend doing business with this dealership!

My experience was fine. Typical dealership experience. Finance department had me waiting for over 2 hours. Not happy about that.

On December 30th, 2014 I bought myself a Dodge Charger from Courtesy Chrysler Jeep Dodge the dealer manager seller (Tony) showed me the Carfax, which indicates that this vehicle had never been involved in an accident. While I was looking at the vehicle, I noticed the driver's door, the rear fender and the bumper had been repaired. I informed the sales supervisor about what I had discovered and he told me that it is impossible because the car had been bought from one of their branches. I also indicated to him that the trunk does not close properly. After several visits to the dealer, he always gives me a different excuse for not trying to solve my problem which came to my conclusion that I have been deceived and lied because I have evidence proof that the car had an impact on the driver's door in the rear panel and part of the trunk has weld marks.

Great communication and friendly customer service. But, the "recall" issue may not have been fixed correctly. .. the air bag light issue is still pending itself

I cant summarize the anger & disappointment with the service i was catered to with regard to my recent service of my vehicle. I had scheduled an appointment & got an appointment scheduled for 06 Aug 2018 10:40. I reach there at 10.30 awaiting to be addressed i sit in my vehicle. Thomas the service adviser greets me & we go through normal rituals & he tells it would take him 4 hours to get it complete. Also i did mention to him 2 important things 1) My right rear turn signal is gone & need replacement 2) My key fob doesn't work & i confirmed to him that it wasn't the battery as i did come in 4 days prior to check the battery strength & the person in parts told the battery was fine & nothing wrong with that. It could be a software update necessary for $125. I tell him to go ahead with it & sign off. Prior to me leaving him i ask for the complimentary shuttle service which i have used every time without any hassles. He says that he would let me know. The time now is 11. I keep going back to him every now & then checking the status of the shuttle. Guess what i am waiting till 2.45 but not because of Thomas extra efforts but because the normal shuttle guy Pastor recognizes me & asks me why i have been waiting this long. 4 hrs waiting for shuttle service. My day is ruined completely & also be advised during this entire 4 hrs not once has Thomas called me to tell me the status or current situation of my vehicle (There is a twist. Read till the very end). I reach my office at 330 & leave immediately as there is no point & i return at 415. I goto him but he doesn't even seem bothered & i was like that is weird. I am so exhausted by this i just take myself to the waiting are & wait. Wait goes on till 545 when my wife calls into check what is the status on my request as i had completely lost it by then. She asks Thomas who to her bewilderment states that he isn't taking care of my vehicle & indeed it is Jami. My wife calls to tell me this & i am like why didnt he tell me. I walk up to Jemi & she is like the vehicle has been ready all this & Thomas apparently told her i had left on the shuttle. She & Thomas had seen me at 4 also they had my mobile # why wouldn't they call. Jami was like she cant do anything about it now. I ask her if all my request have been attended too not including the normal service. She said yes & tell me the Key FOB is because of battery & it is replaced. but i was like there was nothing wrong with the battery 4 days back. They both were lying to each other i dnt know who. Up steps Richard i believe the service team lead or manager who promptly addresses the issue. & told me he would get back to me ( He has also ..appreciated). He takes me to the vehicle & lets me know he would provide a feedback. Understandable & we leave. Thinking my ordeal is over take few breathes & start the car to find the same message of my tail light. I turn back meet Richard & tell him & he has someone address it. I leave the day completely taken for a ride with nothing to show for & a bad monday to start with. So not only did i have to wait from morning till evening but nothing was even addressed. i dont even know if they look at your vehicle or just drive it out the way we give it. Who would know ???

For a great deal with someone that really knows what he is doing, go see David Montes. I did. He is very professional. He listened to me and helped me out of a tough situation. The entire staff was friendly. It was a great environment and a great place for me to do business. I recommend my friends & family to buy from David and Courtesy. He'll do right by you!

Courteous, timely, professional - all one could ask for when getting a vehicle serviced.

David P and Steven P were great. We were traveling back from Cape Coral to Minneapolis MN and were two hours into the trip when we got a flat on our 2017 Jeep. We were pretty sure this was going to delay us at least a day. They replaced the tire and we were back on the road within two hours. Could not ask for anything more. Great experience! Thanks!

I first and foremost would like to say that I only gave one star because giving zero stars isn't an option. The buying experience I had was great. But it all ended there once I had to use their service department. I dare any of you reading this to call the service department right now and see if you don't spend 2 minutes with the phone ringing because no one is ever in there! Every vehicle I've ever bought new and had to take into the dealership to keep service records for the warranty has been the same price every service. 4 services later, I have ranged from $310 all the way to $621 for two fuel filters and an oil change. Then, I have a warranty issue in which the water pump locks up and I can't steer the vehicle and have no brakes, I'm on the hook for $185 tow bill and then they wanna charge $465 for a simple service after I was told I'd have it back in a week and it took them 3 weeks!! Stay away from this place if you have a diesel. I've been to another dealership on the east coast that the price has been $343 Both times I got it serviced there. No BS and no games. The hell with the whole lot of them in Courtesys service department. Nothing but a bunch of crooks.

Ralph Brummel is a really nice, open and very helpful in explaining the whole process.
It was quick and easy.
Thank you Ralph.

Dealing with discourtesy Chrysler has been an incredibly painful experience. We bought the manufacturer warranty because it seemed like a good idea. Now I'm not so sure. The vehicle needed servicing and we called many times to setup an appointment, with no call back. We finally reached out to the General manager and got an appointment setup. We needed tires and things covered under warranty repaired the manager said things would be handled. That was not the case , they took my money for my tires , of course, but nothing else was repaired that was under warranty . If we weren't paying for it they were not interested in helping us. We finally get there to pickup our vehicle for them to only service the tires. So we decided to ask about the things covered by warranty. That's when our service advisor Ricky Mussenden decided he was done dealing with us, And rudely said that they were closing . We wanted answers before we left and asked can we speak to a manager. Ricky replied rudely "there's no managers currently here because we're closing" we then said we are not leaving until we speak to a manager . He replied saying " that this conversation is esculating so it's over " another advisor chimed in to let us know there is a manager here currently. As soon as the manager came Ricky rudely walked away and said he gone for the day. The manager stepped in and tried to help but he didn't know anything due to wanting tome to get answers so we are still in limbo. However the manager said he would call the following day. However my question is why do I have to call for a manager to get decent customer service? Also why did they have my car for 6 hours just to fix my tires and not be able to inform me when they will ba able to finish all my repairs that are under warranty. I fully paid, so im not trying to get off with a discount. I just want my car fixed properly in a decent amount of time with good customer service. Ricky was very rude and nasty.

Thanks! Courtesy Dodge of Brandon! I can always come here for a job well done! A special thanks to Brandon W. All is very much appreciated!!

Purchased a used car from Ryan Dull. He did everything that was asked of him and followed up with phone calls, etc. The transaction took a little longer than anticipated but it was mainly because the detailers had not finished with the car. I would recommend Ryan to other car buyers.

Some of the nicest sales, service and parts teams out there.

Thanks to Savannah. The customer service was great and fast the car was ready even before I was!! Thanks so much Courtesy Dodge and Savannah for making our visit perfect!

I bought a 2018 jeep compass. Chris Chong was my salesman. He did an awesome job! Everything went as planned. He was very helpful,knowledgeable and has a great personality! Thank you Chris for everything!

Ralph Bramwell was awesome closing the deal on a van purchase from Courtesy Chrysler Jeep Dodge. I give him five star rating and recommend him to anyone looking for vehicle.

Thank you to Steve, he was about to fix a part that was squeaking on my Jeep Wrangler. They ve helped me a ton since I purchased the jeep in 2015.

Steven was my service writer and took very well care of us. He got parts in for us to expedite our repairs and was very helpful.

Sales rep was friendly and prompt on letting us know what was going on with our deal.
The finance dept. Arron with his expertise did everything possible for our deal to go through and was finalized.

When I pulled into the EXPRESS lane I was greeted by an employee and told that my assigned service writer would be out shortly, well 25 min later no one came out so I finally asked and someone else was sent out. They did not start the oil change and tire rotation for 2.5 hours, so.....When I called to make the appt i was told it would not take more than an hour to an hour and a half. So they finally bring it back and their oil pumping device breaks, they tell me it will be quite a while before its fixed, so after waiting over three hours for a simple oil change I told them to just give me the damn jeep back and I would go somewhere else......Ridiculous !!!!!

Great service and professional folks! Very happy with my new Ram Truck!

I just bought a car this past Friday and it was an amazing experience!! Alex & Rollin we re both so genuine, understanding and not pushy in anyway! David has also been extremely helpful through this process post purchase! All around this has been a wonderful experience and they did everything they could to make sure I made a solid and sound decision. Thank you all so much!

I just purchased a Jeep Cherokee and had a great experience. Russell and Mike in the sales department took great care of me. SHAW in the finance department made the process easy. He clearly and patiently answered all my questions. Everyone was friendly, courteous and very helpful. Completely worth the drive from Orlando!

Worst service department I have experienced! I will never ever take my vehicles to them ever again.
Sad it seems like they just don't care.

Very Disappointed, I came in today looking for a specific Jeep and color that I wanted, after hours of waiting they told me they found one exactly how I wanted they would pick it up and bring to this dealer. They ran my credit did all paperwork did down payment, they told me they would call me when my car got here. They called me an hour later to inform me my car was sold 5 days ago, I was very disappointed I went through all paper work all my time horrible experience will never come back to purchase a car here.

Had an amazing experience. I had been looking for a diesel for some time. I was willing to find one a year or two old to get what i wanted in my budget. After all the third party reviews online, and the help of Blake, The Eco diesel is an amazing truck. It has the torque to pull my boat effortlessly. When I am not towing the MPG is ridiculous! I am getting like 27 MPG traded in my 2019 F150 platinum with no hesitation (other than I had just put on the topper so I was out 1K on that piece) that truck i would get like 17-18 MPG normal driving. The dealership was super accommodating. They did not have what I was looking for and in less than 24 hours sent someone to go pick it up over 100 miles away. drove away the very next day.

Although I had to make two trips to the dealership to get in and out fast for an oil change, I was pleased with the service the second time around, bc I wast literally in and out quickly! Jami was very kind and Helpful with providing me answers to questions I had, as well as giving me feedback on my vehicle.

First off, my advisor is always professional and knowledgeable about my vehicle. This last service visit, he stayed in contact with me on the status of my repairs and even took the time to walk me to my vehicle and discuss some upgrades for my vehicle. Top notch service!

Was a very pleasant experience at Brandon Chrysler Jeep purchasing my new Dodge Ram pickup and Robert was very friendly and professional. Ron S.

Horrible! NEVER USE SERVICE. Service said 1 hour, it took 6. Service was rude and felt shady the entire time. Failed to manage expectations when, for 4.5 hours, they said the vehicle would be done "in just a bit."

Derek and Joey Tyson go above and beyond Derek was very patient with me and my wife s concerns about using a truck and getting us out of our old lease as well as Joey I ve dealt with him numerous times before and exceptional is and understatement !!! I will always recommend Derek and Joey in the future to any and all friends family and coworkers nobody beats Joey and dereks service to veterans !!

No issues with customer service, but I do have a major issue with the cost to replace a battery. I was sent a quote with a total of around $258 to replace the battery. I agreed to this and when my wife went to pay it was $295.40. Shop supplies were quoted at $5.42 then when I get the final bill I now see an additional charge $19.55 for disposal. So the cost for the battery is $179.00 and when its all said and done the total bill is double than the cost of the actual battery. I understand how dealership services and pricing works as I happen to work for one. This one tends to come in higher that what other dealerships would charge to simply replace a battery.

Everyone at this dealership was super helpful , came in and knew what I wanted immediately and what do you know ? I walked out with my brand new 2020 Dodge Charger GT , I m IN LOVE with it. Thank you to Mr.Myrick for a good thorough process on me getting this car.

Thank you so much taking care of my Gladiator (Oil Change and Details) You guys are fantastic!! Specially Mr. Ralph and Jamie...God bless you and Thank you

My Jeep still wasn t fixed. Issue was blamed on a device in my vehicle, even though the service advisor literally said to me, I can t prove it. I ll never buy another Jeep.

I got my old Dodge Neon for Servicing and a couple of recall fixes. The representative recommended a lot of additional work on the car which I approved and got it done from them. I had a 10% off discount coupon which wasn't used by the representative as I was told he already applied it on the account without me asking for it. I can't see it on the receipt. Well that's secondary and I even forgot about that before other problems showed up.
I took the car back home and the next time it wouldn't start. They had changed the positive connection on my battery (as recommended by representative). As per my experience and their analysis, my battery is in good shape and should not discharge on its own. When I called them, I was asked to tow my car in and they will fix it and reimburse tow expense if it was because of something they did. A car right out of servicing stops working and this is the response I receive after spending a good amount at the service center. It was heart breaking and very disappointing. Some assistance to get the car over to service center would have been very helpful. I instead approached a local mechanic and he helped me jump start the car. He said they had drained the complete battery while testing and changing the positive conn cable. Very lethargic work and bad customer service from Dodge Service Center.

Very kind when they want you to purchase or repair something but standard maintenance is sub par anf you don't get the things you pay for!! This has happened more than once.

I WAS COMPLETELY WRONG ABOUT THIS DEALERSHIP!
I would NEVER recommend this dealership to anyone! This dealership is unbelievable when it comes to customer service. I went into them today around 10am get my oil changed and was told that there was a 2 to 3 hour wait. And when I asked Adam a service writer if it would be better if I made an appointment he said no not really. An appointment only means that they write your vehicle on time but you still are behind anyone that was a walk in. Then when I was waiting to move my vehicle to park to speak with the head manager of service department Shay, my friend and I watched a van being loaded onto a tow truck and the tow truck driver rammed the van into the front of the trailer hard enough for my friend and I to hear it over the radio. I was then asked to move my car up by Brian another service writer and when I told him what we had saw the tow truck driver do he said "that's between the tow company and the customer"! I was like Wow this is how you treat your customers! I finally got to speak to Shay about my issues I was having with his department and mind you we have had this same problem with them before. When we spoke to him prior to today he asked us to give him another chance well today was their next chance and the blew it. I told him I will pay for my oil changes from now on. I gave him back his free oil change he gave us last time. I also told him what my problem was this time and was given the same excuse he did last time. And also told me that he just had a meeting this morning about appointments and well obviously his service writers didn't listen as usual. This is the worst dealership I have ever been to and that's saying a lot considering I'm originally from California!

went for an oil change the other day, took two hours, the center console and steering wheel had oil marks and stains.

I was not happy at 1st but Lloyd is a life saving miracle worker he was able to fix my situation, tops off to the guys at Chrysler Dodge jeep . You have a continuous happy customer. I will return for future servicing and maybe to trade in my 2018!

Michael Kelley - Sales Rep was very knowledgeable. He answered all the questions I had about the different vehicles I was considering. Michael stayed within the price range that I felt I could afford and I wound up driving off the lot in a brand new Challenger! I will definitely call him for my or friends future vehicle needs.

Great service, my service advisor(Steven) was very courteous and kept me informed about the progress of the work being done. I will definitely return.

I had an appointment for an Express oil change which 1 hour & 45 minutes. The service counter staff said that I had to wait behind all walk-ins, despite having an appointment & confirming in advance that appointments trump walk-ins. They blamed their call center for making the appointment; however, it is their fault they did not honor what was already in place.

If you don't like your own system, change it, don't inconvenience & blame the customer. This is the 2nd bad service experience I have had out of 2 visits to this dealership. Saying sorry doesn't fix things, fix the problem so it doesn't continue to occur.

Edwin Seymour from beginning to end was awesome! To me purchasing a new car is one of the most hectic things to do. Ed was beyond helpful in every aspect from beginning to end and after. The staff and service department at Courtesy Chrysler were friendly and attentive as well.The Chrysler 300 is our second vehicle we have bought from Courtesy.I would highly recommend Mr. Seymour and Courtesy Chrysler Dodge to anyone. Thank you Edwin Seymour and Courtesy.

We had a rocky start in the negotiations but ultimately made a great deal!

I worked with this company for years and Mike in service is awsome. That's why I keep going back.

I don t have time for games I m a mom and I have kids! Gaby showed me that she respected my time and my business she was honest and made me a deal I couldn t refuse. I appreciate all of their attention To detail. Things that I didn t even think of they were already ahead of. I recommend this dealership and Gabby to all of my friends and family.

Very relaxing transaction. , Darrell went above and beyond to make sure my needs were met and the truck I purchased was the right one for me . I would recommend Courtesy Dodge to the public and friends Brian Depatie used car director knows his cars and business very fair trade value

Good customer service but it took their service department 4 hours just to test my battery that already got jumped earlier in the day instead of giving me a new battery that s under warranty. Waste of time.

My Service advisor Brandon and the mechanic that was assigned to my job, did a fantastic job making me feel valued as a customer. The mechanic went out of his way to understand the issue and was genuinely focused on finding a solution. Great experience all the way around.

Thomas Murman was amazing. He was very helpful & knowledgeable from the beginning to the end. He was a pleasure to work with & a one of a kind salesman, & will highly recommend him to our family & friend's car/truck shopping.
Beth & Matt Mcguire

They are friendly but, 2hrs for a recall software upgrade while having an appointment is too long.

I'm giving this 5 star rating to both the sales and service management team. I purchased a new 2015 Dodge ram 1500 crew cab. There were some factory paint issues discovered that in many cases I would think would turn into a nightmare for a customer normally. Many thanks to Robert, Trent, Keith, Thomas and Brandon (finance) who all were involved in the situation and who ultimately help me find a satisfactory resolution. Five star service is a rarity these days but these guys get the high marks for making it a great customer experience through a frustrating one nonetheless. The integrity of everyone involved was impeccable and for these reasons they get this 5- star rating thank you! Not everything in life or business goes right but how you handle it when something goes wrong tells a lot about the company and for this reason as well the management team gets a five star rating. I've seen plenty of companies do the wrong thing when something goes wrong and I am super grateful that this was not one of those experiences!

Just purchased a Ram 1500 from Courtesy and couldn't be more pleased with it and the service we received while at the dealership. Matthew Pollock helped us out and got us all set and the management is second to none!

So-so place if I didn't have a Jeep I probably never go again but they are my closest Jeep dealership so got to go

My wife and I went to dealership just to look at making a possible purchase of a certified SUV. We were greeted by Albert Myrick, who turned out to be a non pushy cool sales expert. Very attentive, friendly and body language showed that he was interested in our conversation and search for a new family vehicle. My two boys are a handful and Albert was as cool as ice, didn't faze him a bit. Made what turned out to be a purchase that day worth the time and of course the money I spent.

So I want to start by saying that excellent sales team, however their service department has lost me for any future car purchases.

They require you to make appointments, so you make an appointment then expect you to have nothing better to do than wait for 4/< hours. I have never been out of there sooner than 5 hours whether for an oil change or an easy recall.

When you complain about the wait the manager informed us oh that appointment we make you book is with an advisor who then puts you in a queue, it s like a doctors office. Well I hate to tell you if I had to wait 6 hours at the doctors office I would no longer be at that practice and I m usually called back for triage or advisor before my appointment because my appointment is with the doctor not the effing advisor. Also they never specifically say oh this an appointment to join a waiting queue that day otherwise no one would ever go there.
I stopped going there for regular maintenance despite the fact that with every other car I have ever had I always went to dealerships for maintenance and while there was usually it was never the entire day or they would give me a loaner.
So if my appointment is with the advisor and my car is going to have to be there the rest of the day you better either be paying my salary or giving me a loaner until my car is ready for personal use!
Courtesy was obviously the wrong name to go with since you have no value of your customers time.
Not only is it the time I spend I there but also the lack of respect from the staff they are rude and patronizing from start to finish if recalls didn t have to be done through the dealership I would never come back.

Typical dealership service experience. Slow and chaotic checking in and difficult to get phone updates

Great customer service! They went out of there way to make any accommodations necessary to fulfill my needs. My service representative Jami Carty was fantastic! She was extremely polite and kept me informed throughout the duration of my service. I was also able to speak with sales consultant Wade Russell while i was waiting for my vehicle reference the potential for a new purchase. Wade was extremely helpful and allowed me to view several options. Sales manager Brian took the time to put some numbers together for my review with several attractive deals.

I went in to have a couple of warranty items fixed. One was for the side passenger door and the other was for a turn signal switch/relay. I had brought this up to the service department a month ago when I had my van in for service. They had to order the part. When I took it in this week, they had the door part, but not the turn signal part. It's on back order. While not necessarily the dealer or service departments problem, I think there is something wrong with the Chrysler parts system wher parts are not available in a reasonable amount of time. I have had a Chrysler mini-van for 32 of the past 34 years they have been in production. This is not a good sign when parts take too long to get in.

An update is that the passenger side door was not fixed after all. All the dealership did was to perform those things I had to pay for. None of the warranty work!

Went in to purchase a vehicle and we had some hiccups to begin with. Brandon Leiss worked really hard to make it happen, even let us take the car off the lot for a while to make sure we enjoyed it. Which my wife did, a lot. Brandon did awesome and I would recommend everyone who comes in this building to ask for his help. He helped way more than any sales men.

Ginny was very helpful during my routine maintenance and located my service plan without a problem. She kept me posted on its status and got it back to me in record time!!! This is the 2nd time that Ginny helped me with my maintenance and a friendlier more serviceable rep you will not find. I was so happy that she was still there and totally understand why!!!

Love the dealership and JOE RUSSO WAS VERY HELPFUL he took the time to anwer all my questions and when the extra mile wile I was confused on what type of vehicle to purchase he did not complain at all took the time to test drive the car several time and diferent car and jeeps with a smile on his face help me make my choice to purchase a new 2018 Dodge Charger 3.6. I love the car and Ashley at financing OMG VERY VERY VERY PROFESSIONAL LOOK OUT TO GET ME THE BEST % on my loan and fast approval was a breeze to get the loan done I like this dealership that I purchased two vehicles in less than a month please people don t waist your time else where come to this dealership they are the best ############## in the other hand I have purchased an extended maintenance Oil change is included but Omg every time I bring the car is a hassle they make a appointment and you are they re waiting forever my car now have 20,000 miles and I take it to 5 oil change on parson and I am out in 20 minutes. Last time I waited 3.5 hour and my car was not even in the bay to be look at. I don t recommend this place for any repair and don t purchase any update warranty s or maintenance program is noth worth it

Awesome people! Didn t push me to buy anything, worked with what I was looking for and made it happen.

Excellent service. I went to purchase a spare fob and from the time of purchase to programming the fob was less than an hour

Great sales experience , purchased a 2017 green challenger and I love the car .
If you in the area say hi to ABDUL TAMARI he is our sales consultant very courteous and professional also sales managers and the rest.
They know how to accommodate your needs.
And make you feel at ease through your purchase experience.
Cudos to the entire staff!!