Sean Marek

Review of Courtesy Chrysler Jeep Casselb...

Bait and switch. They posted pictures online of ...

Bait and switch. They posted pictures online of a truck. The pictures of the truck were very nice. Made me drop what I was doing and drive the hundred miles one way to go get it. Spoke with a sales man on my way up there and confirmed that truck was there.. He told me the truck was there but there was one slight difference between the pictures online and the truck. They took the Black grill off and put a crome one on.. Ok I was fine with that. My wife and I get there, the truck was stripped, no running boards, No black headlights that were in the pictures. The pictures showed a tool box in the truck. None of that being missing was said until we got there. Then the subject of price came up, asked how much they would lower the price since they striped the truck. They said none, take it of leave it. We do this all the time post pictures of trucks then change them. Said they already had 4 people in line if I didn't buy the truck so they didn't care about price negotiations. We decided to buy the truck after paper work was done they said we would have to come back tomorrow to get the truck as they just took it in and hadn't gone thro service yet. Said I wasn't driving back to tampa again (200 mile round trip) so deal was off. They agreed to drive the truck a little more than have way to meet us. We Said Ok but at least make sure the truck had a full fuel tank. They agreed. They drove truck down the next day. Delivered the truck to my wife with less than quarter tank in it. Long story I got the truck I was looking for, but never would have driven that far to get it if I was told they striped it first.