Mia Matos

Review of Courtesy Chrysler Jeep Casselb...

No issues with customer service, but I do have a m...

No issues with customer service, but I do have a major issue with the cost to replace a battery. I was sent a quote with a total of around $258 to replace the battery. I agreed to this and when my wife went to pay it was $295.40. Shop supplies were quoted at $5.42 then when I get the final bill I now see an additional charge $19.55 for disposal. So the cost for the battery is $179.00 and when its all said and done the total bill is double than the cost of the actual battery. I understand how dealership services and pricing works as I happen to work for one. This one tends to come in higher that what other dealerships would charge to simply replace a battery.