Columbus / Worthington Air Review

We have had our new HVAC system for a couple years now. Love it! We just had a 6 month check done with our service tech Jamie T. He is courteous, knowledgable and is patient with ALL of my questions. Thanks, Jamie!

The technicians that came to our house were knowledgeable, friendly and truthful. Nobody likes to buy a new ac/furnace but they gave us bad news, laid out our options and let us decide. I really appreciate their honesty. Also, they schedule us for the first available appointment so relief from the heat is coming soon!

I will recommend them!

Trevor was very thorough and provided a detailed summary of everything he discovered in his spring checkup of my air conditioning system.

Kurt M. was our service technician and did a great job. Every contact with Worthington Air was very positive. We don't have a humidifier and Kurt brought this to our attention and recommended a Honeywell model and another less-expensive humidifier that they can install. I really appreciated all his advice and work and would definitely call them again.

Columbus Worthington Air provided excellent service and value. The price was a good value, the salesperson was informative, and the installers were on time and very professional. I highly recommend Columbus Worthington Air.

The team of Rob, Winson, and Vincent did a fantastic job of installing our new furnace and air conditioner. They were prompt, courteous, and finished in record time. Glad we went with Worthington Air.

I will recommend C. W. A. to all of my neighborhood. Starting w/ Lee for the initial inspection to Joe Payne for potential products and prices to Rob and Winson for the installation, all of them were on time courteous, knowledgeable and went beyond what I could have reasonably expected. They made the entire process seamless and made me comfortable from start to cleaning up when finished and protecting my floors and carpeting through the process. My hat is off to the above individuals!!
Jerry

Rob A. came out near the end of the day and assessed the issue, identified and repaired the trouble area and had our AC back up and running quickly! He then took the time to double check all the settings and levels and made sure we were all set before leaving. CWA has always been top notch and Rob A. was friendly, efficient and clearly knew how to quickly assess and repair our AC issues. Thanks so much!

Always prompt, professional courteous and clean. Techs are respectful and friendly. Will always use them!

Fantastic experience - from beginning to end. They provided us with different HVAC options to replace our failing system and installed it without issue. No complaints.

Everyone was terrific to work with. From Jaime who was honest enough to tell me the unit wasn t worth repairing to Delonte that helped me pick a replacement furnace and air conditioner. Ba and Ian arrive about an hour earlier than expected and went to work. They estimated 8 hours but finished well before that. They cleaned up afterward and were careful not to let my cat escape. Since buying my home, this is the only HVAC company I have used. I highly recommend them.

Wanted a Nest Thermostat. When Te hnican came out my System is not totally compatible with the Nest System.
To get one that has similar Features has to be OEM. That part runs approximately $450.00 more. As it misses not a necessity, I am going to wait.

Kenny was very professional and courteous. He asked questions to check for my understanding, and showed me things I didn t know about our furnace. We picked up their service shortly after buying our home, and our experience has been positive.

Kenny Ward has service my furnance for the past two years. He is very friendly and courteous. I trkust his assessments and recommendations. He is a hard worker.

I recommend Columbus Worthington Air to my friends and family. Three years ago my husband was very ill with cancer and at home under Hospice care. It was a Sunday and our air conditioning went out and the temps in the house rose to almost 100 degrees. My husband could barely breath, I called Worthington Air and a service technician came immediately to fix the air. I will always appreciate what the company did for my husband did that day.

Kenny did a great job, just a routine system inspection. He was very professional and courteous. We have used Columbus Worthington Air for years have have always been pleased with their service.

Everything was great, the furnace I had installed was even quieter than I expected.

This is a great company! Scheduling staff are easy to reach and quickly get us appointments that meet our schedule. The service technicians are on time, courteous and efficient. Thanks Thomas L. for your help!

Great experience with a furnace check. The technician, Nathan was on time, efficient, friendly and thorough. He explained things to me and provided information for me to consider moving forward. Definitely reccomend Columbus Worthington Air!

Wonderful experience with CWA, other than needing a new furnace. They made the whole process informative and hassle free. From the Emergency response service call by Joshua, to the explanation of available options to replace my 20 year old furnace by Kurt, to completing the install by Tob C and Winson S.
The whole process took from Sunday at 1:30pm, when our furnace quit, to Monday at 2:00pm when the install was completed. 24 hrs and a new furnace and AC unit.
Thanks for the rapid response, education, and assistance to linking my furnace to my phone. You all are tops in my book.

We were very pleased with Kenny's style and expertise when inspecting our air conditioner. He showed me how to properly put a filter in as we had the old one in backward. He gave us advice on how often to replace it. He also hosed off our air conditioner and let me know how to keep it clean. He was very kind and considerate giving us confidence the company for the future. Thanks Kenny -Bravo! Jim Kline

Kenny was awesome....very knowledgeable and personable..would highly recommend!

My Air Conditioner stopped running because the circuits flipped. I called for service since I was unsure of why it had flipped and did not want to do damage to the system. Jamie T. Is who was sent to assess and fix my problem. He was personable, knowledgeable, and cared about doing the job right. He assessed my entire system during my A/C check and convinced me to plan on scheduling a furnace check with him in the fall by just doing his job. He wore booties to protect my house and explained what I should do if the issue happened in the future and I was unable to get immediate service. Excellent communication skills.

A friend referred Columbus Worthington Air over fifteen years ago. They have done all my HVAC work ever since. Almost ten years ago CWA completed my HVAC system replacement. I keep a yearly service contract with CWA to check and maintain the system.

The technicians have always been exceptional! clear explanation answering all questions, office communications and scheduling is great, office techs and customer are kept in sync, timely service, caring about your home, clear write-ups. now all digital with pictures and voice recorded to OCR in write ups.

AC service May 2021: during the service for air conditioning Jamie determined two issues. The coil had a slow leak and the outdoor unit capacitor needed. He showed me the readings related to the capacitor and triple checked to make sure the leak was in the coil. then, we went over options. During review of options it was determined that my equipment parts warrant was still active. between the warranty and my service contract the best option seemed to be to replacement. then, a clear estimate was made and agreed on.
The office called the next day to verify ( to order parts) and schedule service.
Two days later Trevor arrived on schedule to complete the service. He made sure to introduce himself. Made sure I was comfortable with him doing the work before proceeding. Then, walked though the site with me and explain what he would be doing. He made sure to let me know that he would engage me during the process to explain things, verify or answer any questions. I like that I can trust the technicians to pull me in as needed. That made me feel at ease asking questions whenever. My questions were answered clearly/positively.
value overall: I was very happy with the service, quality of work and the price quoted. The attention to detail and work completed was excellent. In addition, being on the service contract I had received a 50$ coupon that could be applied. thanks for making this a great experience! Paul L

Kenny Ward did our A/C check up inspection. He was professional, courteous, and extremely knowledgeable. Great experience.

Always pleasant, always honest and very much appreciated!

They are great. My wife and I always use Columbus Worthington Air. They are fast, reliable, honest, and always extremely helpful.

Heater went out Sunday and Monday afternoon we were up and running. Dave (last initial lost), the service technician, was very prompt, as was Dan P, the salesman who came Sunday night. Tyler W and Nic J installed the heater and A/C. Everyone was professional and we did not feel pressured for anything extra. Everything was explained very well. Columbus Worthington Air will get a great recommendation from us any time. THANK YOU for making this situation as pain-free as possible!

I've never dealt with a more professional crew. Fast, polite, clean, friendly...you name it, these guys were it. I can't recommend Nick W and the guys at Columbus Worthington Air enough.

Excellent service! So nice to get a call informing me that the rep was on their way within 30 minutes, arrived on time, was masked and booted and provided professional and timely service call. Thanks Emily - well done!!

My technician was very knowledgeable, prompt and friendly. He explained what he was doing and why it was important to have a routine inspection. He was very careful around my house and belongings and expressed that he wanted to move quickly in respect of my time. I would be glad to have Greg N. back for another service call. This has been my experience with all of the Columbus Worthington Air sales staff, installers and technicians over the past 12 years.

Dave Was very knowledgeable and great to work with. Gave us some real pro tips!.

Very Nice ,Asked If I Have Any Questions or Problems With Unit
And Did A very Nice job. Thank you

Yvonne

Excellent service by Rob C. and Winson S. Highly recommended!

I give a five star review to my tech, Michael Wright. He was very professional, answered all my questions, gave me some sound advice about future repairs. I will request Michael Wright in the future.

Trevor was very professional and thorough in inspecting and servicing my air conditioning unit. He showed me pictures of the work areas and suggestions for follow up issues. I was very pleased.

Ron

At first I was a bit skeptical when only two installers showed up and wondered how they would manage it all in a day. But this team was very efficient and polite. They arrived on time and explained what they would be doing. I stayed out of their way and they took out the old furnace and AC and installed the new one efficiently and neatly. They were done by mid afternoon and had me walk through the work they has done. They had cleaned up so well that you couldnt really tell they had been there except for some prints in the snow outside. I particularly appreciated the boot covers they wore indoors and left my floors in clean condition. I should also mention that the humidifier that was recommended to me was immediately evident the very first night. I breathed and slept better.

I recently purchased my home knowing that furnace was quite old and most likely needed to be replaced. I was able to schedule an appointment for Saturday morning and the tech, Tim, that came out was amazing. He was there for almost an hour, taking his time and providing a detailed analysis of his findings when he was done. While I was expecting a negative report considering the age of the furnace, I wasn t expecting for him to report that the furnace hadn t been maintained in quite a few years. He was honest with us, gave us options and let us decide what was the best course of action to take.

We decided to see what new furnace options were out there & Tim called his sale rep, Mike, who was out to my property within the hour. Mike was informative, VERY knowledgeable, polite and not pushy at all. He walked through all of our options, and did not push anything he he thought we didn t need.

Overall, we had an incredible experience with Tim and Mike. I would highly recommend CWA for furnace & air conditioning needs. Thanks guys!

Technicians displayed exceptional professionalism and knowledge of systems and equipment. They were efficient and responsive. Excellent company.

Everyone was very professional and punctual. Very happy with the installation and everything went well. I would highly recommend this company.

Kenny Ward was our service professional. He was careful to keep our home clean, prompt and quick with service, and explained the results of his diagnostics and the operating condition of our system. Very positive experience

Drew C came out to our condo in response to our request for an estimate for a replacement air conditioning unit, since our old unit was malfunctioning. Drew was very clear on how he explained the new unit would be more efficient and better suited to our needs than our current one. He also explained issues such as rebates offered by AEP that were built into the price of the unit and installation of said unit by Columbus Worthington Air. In addition, he explained the pros and cons of repairing the current unit versus replacing it.During this explanation Drew also mentioned the involvement of the furnace in the functioning of the air conditioning unit and hence the age and condition of the furnace was drawn into question. It because clear that it would be to our advantage to replace both the furnace and the air conditioning unit at the same time. While this would involve an initial increased financial outlay, the long term benefits in terms of decreased gas and electric bills due to the efficiency of the new unit would be substantial. Also, the financing offered at 0% for 12 months through the bank that Columbus Worthington Air worked with, was clearly a financial deal worth taking advantage of. Columbus Worthington Air and Drew facilitated every stage of the process of qualifying for the financing to make the process as smooth and as quick as possible. In less than 24 hours, our financing was approved and we had signed on for a new air conditioning unit and a new furnace.

Jeff C. and Andrew V were a two person team from Columbus Worthington Air assigned to replaced replace the air conditioning unit and the furnace at our condo that morning. As promised, the team member called ahead punctually to let me know that they were on their way. On arrival, Jeff concentrated on removing the old air conditioning unit and installing the new one while Andrew focused on doing the same with the furnace. Jeff and Andrew competently explained the process they were going to undertake during the day, to me and answered all my questions to my complete satisfaction. A problem arose when it became clear that the new air conditioning unit was much larger than the old one and hence would not fit in the place where the old one had been placed. Jeff immediately brought this fact to my attention and explained the options for alternative placement to me. I obtained permission for the alternative placement from the condo association and Jeff was then able to proceed with the installation. However, since the new placement was some distance away from the originally anticipated placement, longer pipes, etc were now required that Jeff did not have with him. Jeff promptly placed a call to his headquarters and requested that the required items to delivered to him as soon as possible so he could proceed with the installation with a minimum of delay. This was done within a half hour. Jeff and Andrew displayed excellent levels of team work, efficiency, punctuality, competency, courtesy and an ability to quickly and efficiently solve unanticipated problems. They worked hard in the pouring rain all day to get the job done on time despite the unanticipated issues. In addition, they cleaned up the work areas completely of all debris and had taken care to use drop cloths before starting so that there were no muddy foot prints to clean up later. All the old equipment which had to be removed was taken away to be disposed off by Columbus Worthington Air, so that we, the homeowners, were not left with that hassle to deal with. I can say, with complete honesty, that we were totally satisfied with the job done by Columbus Worthington Air, and that Drew, Jeff and Andrew did a completely satisfactory job. We have no reservations in recommending Columbus Worthington Air to other homeowners looking for service providers in the heating and cooling area.

Kurt M. came to the house to fix a number of issues and did a great job. He was professional and knowledgable and I couldn't be happier with the service.

Jeremy was just excellent. He is thorough and explained everything he was doing. He was gracious and knowledge. Such a level of comfort to have someone like him take care of this important asset to our home. Well done and I will add he arrived right at time he said.

Christine Moore

Kenny Ward did a great job. Very informative and a true gentleman. He is a true asset to Worthington Air.

Was pleased with the inspection and conversation following.

Very timely, efficient, and thorough in explanation of Installation. Rob and Tyler were great! Overall great experience!

I can t imagine having a better experience with one of your technicians than I did this morning with James Lee Graham. Professional in every sense...knowledgeable, polite, and sincere, Lee put me at ease right away and throughout the inspection of my heating and cooling systems. His assessment and recommendations bespeak appropriately of the highest of your customer services. Thank you!

David O did an excellent job inspecting our furnace this morning, changing the various filters and doing a thorough fall maintenance. He answered my questions and was courteous and professional in all ways. It was a pleasure to work with him.

Dave Owens has been to my residence twice, first for a maintenance check and the yesterday, Sunday 6/24 for a repair. Dave is awesome. He is knowledgeable, professional, and very personable and friendly. On both occasions that he was here, he took extra time to explain how my heat pump works and how to work the controls on my thermostat, because I sometimes have issues with that. At any rate, I would give Dave Owens an A++ in absolutely every area of service and customer service. He is honestly one of the greatest serviceman to EVER come to my home, and I am not young! Thank you Dave really appreciate all your help.

The technicians Adam Slone and Steven were courteous before and on arrival to my home. Adam was careful to focus in on the job at hand and gave me reassurance all would go well. He was open for questions if there were any from me. The techs worked cooperatively with one another; team effort was evident. When the job was finished I was invited to inspect the new furnace and air conditioner and received instruction on use of the thermostat. Overall i felt this company lived up to their reputation of being skilled and caring professionals in the HVAC field. Adam Slone performed his work to a grade of A+ from me; what a talented young man.

Joe Payne was very knowledgeable and throughly explained all options for the replacement of my furnace and a/c units. The instillation crew were on time, courteous and neat. I submitted an online request received a call within 30 minutes and had an appointment within a day with instillation the following day. Couldn t be happier with my new service and secure in knowing we will be warm this winter.

Just got my furnace checked by Kenny W at Columbus Worthington Air. He was prompt, friendly and did a great job!

Jeff, Andrew, and Ryan did a super job on a challenging installation. In and out in one day replacing our 40 year old furnace and air conditioner in our 100 year old house. They worked out some creative solutions to some tricky problems - it looks and works great! Good experience from start to finish - highly recommended!

Jamie was polite, professional and very knowledgeable. He could not have been more helpful in explaining about how to run the fan and how little electricity it really uses. He found a loose wire during his inspection and fixed the problem that I was totally unaware I had with the heat pump. Overall, I could not have been more pleased with the service.

Needed a new furnace to replace our 21-year-old model. CWA was very responsive, had an inspection done quickly, showing me where the problems were. Had a salesman come very quickly to assess and go over the appropriate options. Crew came out the next day to install, completed in about 3 hours.

At all stages, CWA was very professional, explaining what they were doing and what they recommended and why. I appreciate the information and quick service.

Rob C, Steven, and DeShannon were great installing my furnace. They were efficient, professional and made sure to keep my home clean while installing the new and removing the old.
Brian was a great sales guy and gave me a great deal.
Lee came and fixed my old furnace until the new could be installed. I appreciate their work.

The furnace ceased to function properly late in the evening during a very cold spell in February. I called Columbus Worthington Air for assistance. The following morning l checked back to see when the technician would be able to get here. Although it was a bit of a wait, the technician successfully identified the problem and said it would require obtaining a replacement part, which would be obtained the next morning. I received a message from the installing technician the following morning around 10:45. He showed up, took everything to the basement, and installed the new motor. Furnace is now working and returning our home to the warm and welcoming place we love. Thank you for your help and service!

Brian was very professional and knowledgeable. He installed my new furnace quickly and efficiently. He was able to adapt an unused pipe connection for my new air intake without having to drill another hole in my siding. I definitely recommend Brian as an excellent installer.

Rob did a great job! He was right on time and thoroughly explained the services offered.

Update #2: it s been several months since they repaired the issue of the hot air flowing into the furnace room. Since they fixed it, my gas bill has decreased substantially.

Update: we were contacted the day after making this review and scheduled for someone to come and fix the issue I have attached images of their craftsmanship. They built a transition to connect the furnace to the plenum and used copious amounts of sealant to try and fill the holes... it functions.

Original post: We had them install a furnace last year, all was well. Then we had them come and replace our 20 year old AC unit. The man who installed left a two-three inch gap between the furnace and the plenum and taped it poorly (which is not to code and the tape soon blew off, allowing heat to escape and fill the furnace room). I called and had someone come out from the service department, he said he would need to send some install guys and left. I waited several days, no call. So I called, explained the situation, was redirected to a manager's voicemail, left a voice message. A week goes by, I call again, I am once again asked to talk to someone on the install side and directed to another voice mail. It has now been three weeks with no call back. You installed something incorrectly and now will not even respond to several attempts to contact someone to fix this issue. We spent 4 grand alone on the furnace and several more on the AC... this is not acceptable. If I do not receive a call back I will go to the better business bureau to address this complaint/issue. - Jessica Lieber

From the salesman, Ryan C. To the installers, Rob C. And Winson S, the process couldn t have been smoother. They were all extremely knowledgeable and very courteous. I would highly recommend this company.

Kenny was awesome. He was professional and pleasant to deal with. I would have Kenny back anytime

Installers showed as scheduled and when they were shown the location of system they said no problem even though there was still some water present. They started the process of removing the current system which included removing duct work to get into the crawl space where system was located. After the removeral then installation of new system they explained any thing different between the two systems. Before departing they insured anything removed was reinstalled and tested. Any questions I might have had were answered in a way to insure the information was understood by me. Their overall attention to detail was very professional showed one of the reasons way I came back to Columbus Worthington Air.

The scheduler was friendly. I was able to get an appointment the same day. I was notified that the service tech, Kenny, was on his way. Kenny was thorough in his assessment as well as explaining what needed to be completed after his visit. I purchased the service agreement and I look forward to Columbus Worthington Air to service my home in the fall.

Service was excellent. Installation was timely and professional. Technicians were courteous, covered all surfaces where they walked, wore masks as requested, cleaned up when installation was complete and provided overview and instruction when necessary/as requested. Great experience!

Rob was great! He knew what he was doing. And he knew what he talking about. We purchased an air conditioner and furnace from Columbus Worthington Air. Rob Knew about both items. And a lot about technical and electrics of the a.c and furnace. Thanks for doing a great job. Linda H

I had the standard service for AC. The technician performed the service in exemplary manner. He was competent and courteous

Rob C and Winston S, did an awesome job installing my new air condition and furnace. They we very knowledgeable, friendly and worked at the speed of light. I will recommend your company to family and friend. Between the service technician, sales rep and installers I have had my best customer experience. An my verdict is Columbus Worthington Air is synonymous to Excellence customer service as you guys go above and beyond. God bless you

Dave Owen - service tech was extremely knowledgeable and courteous.

Technician was friendly, knowledgeable, masked, and respectful of personal property. Wore shoe coverings while in our home.

Jeremy M was one of the best technicians your company has ever sent to my house! Not only was he thorough, efficient, professional and pleasant, but he answered all of my questions and offered several helpful tips.

As always CWA came out and was on time, courteous, friendly and informative. They notified me before they came out that they were on their way and very thorough with their workmanship. They we're also not pushy on up selling which is also very nice. Unlike other places I have worked with. If there is any work I need done on my HVAC I try to contact CWA.

Just had a whole new heat pump system installed. A few things I wasn t pleased with , but Zach S came out the next day explained a few things and went through the house to make sure I was pleased . Zach was super polite and reassured the wife and I that he would take care of us . I am a construction foreman and it s nice to see someone Own the process, 2 thumbs up for Zach

Yearly maintenance performed by Kenny who has done my check a number of times. He explains what he's doing at the start and gives a report when he's done. Area is left neat and cleans when he's finish. Enjoy having him perform my yearly service.

The Columbus Worthington Air tech (Rob) was courteous and professional. He explained a number of things about my furnace that I was not aware of - very helpful! Fast response, called before arriving, fixed the problem, done. Good experience.

Nathan was punctual and a very knowledgeable guy. I'd like to have him return in the fall to do the furnace maintenance. He taught me a lot in the process.

Rob E was my technician and he did a great job. He was courteous and always explained whatever he was doing to me. He even took the time to show me what was causing my problem so that I would understand why it needed to be fixed. I appreciate his time and effort and would recommend this company to my friends and family.

Out service rep Trevor showed up early. Dressed professionally and with a great attitude! He fully answered all of our questions and educated us on how to keep our heating system working at peak performance. Would highly recommend Columbus/Worthington Air to anyone!

Professional, knowledgeable, courteous - 5 star company and installers. They have done work at my home and rental properties - always top notch - highly recommend - best in the city and trust me, I've tried them all

We had our first heating inspection since pruchaing the house. Our service technican Doug M. was great! He was friendly, on time, and circled back for us same-day even though we missed our scheduled appointment time. He pulled out our blower assembly in order to inspect the heating element. He was maticulius and clean with his work. We would recommend Worthington Heating and Air to others based on our experience with Doug.

Columbus Worthington Air is a great company. I have a service contract and they not only remind me to schedule maintenance visits, but they usually schedule them for the same week. I've used their emergency service a few times, and they've had my AC back up and running in the heat of summer on the same day I call. Recently, Michael W came out and did a fantastic job servicing my HVAC and gave me tips to keep it running well into the future.

Trevor was courteous and explained in detail the repairs needed for our system. I would recommend Columbus Worthington Air. Ask for Trevor!

We've been using Columbus-Worthington Air for several years. They are excellent. The technician today did a great job giving our system its spring check up. He was friendly and knowledgeable.

Our technician Jeremy did an awesome job. Our furnace was not heating past 61 degrees and he was able to resolve it quickly. He was very thorough & provided recommendations for resolving the issue if it happens again. We will request him to handle our annual system tune ups in the future.

Our installers, Winson and Steven, were very professional and did an amazing job. They went above and beyond replacing a very old AC unit and furnace and gave very personal service. I am so happy with the new equipment and will definitely use Columbus Worthington Air for further service. Thank you!!

Ian Heaston has been assisting my family for several years .I always feel comfortable after he inspects our heat and air conditioning, we rest assure after his inspections .He always works in the upmost respect for not only ourselves but our home.
Thank you Ian for all your years of amazing service.
THE CHESTER FAMILY

Kenny W arrived as scheduled, did the funky shoe covering thang at the door, diagnosed my problem in minutes, then stayed to make sure all was working properly before getting my signature on paperwork. He was an experienced professional that instilled confidence in the work he'd be doing. Please send him back for future maintenance checks, CWA!

We had our winter furnace inspection, part of our membership plan, and passed with flying colors. Rob was extremely thorough with the furnace: cleaned trap and sensors, adjusted hi fire and ensured the humidifier is working correctly. On top of that, he let my pup help supervise his work. CWA was a great find two years ago when our AC went out in our new home.

Kenny Ward was tech on call and came at 9:30pm to fix my moms AC. She is elderly and needed to have the air working especially with the warmer temperatures. Kenny was very professional and solved the problem quickly. Great company!

The technician LaVonne was polite, professional and efficient. He arrived on a timely basis He informed me of his check list and my results. He covered his outdoor shoes to protect my floors.

Trevor was a great technician. He communicated every aspect of the repair from his arrival to departure. It was a 6 hour job and he did an excellent job!

I called in order to get information regarding the return side of the duct work system in my house. There is a single register on the second floor down a hallway from master bed and bathroom ,the room seems to stay much warmer than other areas of the house. My understanding is that the bed room door would need a very large door undercut or a transfer grill or a dedicated return , or some type of low resistance path returning air in order to balance the system. I spoke to a sales type person with limited information, and informed me that they do not do any work with the existing duct work and were unable to provide any information at any price. They were of course able to quote me new system install. Which is unbelievable to to put a brand new air handler in a house and not have the ability or the willingness to know , in any way how the rest of the system is functioning. An assessment and balancing of the existing duct system even a part of the installation of a new unit, is not something this air conditioning company is interested in or capable of doing.

Very happy with our experience with Columbus Worthington Air. Knowledgeable, Quality Service!

Kenny Ward provided clear outline for his inspection, explained well what he d be doing, reviewed it all with me before leaving. I appreciated his professional, friendly service.