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Kelly Aughinbaugh

4 years ago

I recently purchased my home knowing that furnace ...

I recently purchased my home knowing that furnace was quite old and most likely needed to be replaced. I was able to schedule an appointment for Saturday morning and the tech, Tim, that came out was amazing. He was there for almost an hour, taking his time and providing a detailed analysis of his findings when he was done. While I was expecting a negative report considering the age of the furnace, I wasn t expecting for him to report that the furnace hadn t been maintained in quite a few years. He was honest with us, gave us options and let us decide what was the best course of action to take.

We decided to see what new furnace options were out there & Tim called his sale rep, Mike, who was out to my property within the hour. Mike was informative, VERY knowledgeable, polite and not pushy at all. He walked through all of our options, and did not push anything he he thought we didn t need.

Overall, we had an incredible experience with Tim and Mike. I would highly recommend CWA for furnace & air conditioning needs. Thanks guys!

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