Boehmers/Cronin Emery Service Experts

Boehmers/Cronin Emery Service Experts Reviews

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Great job by Brandon and Rob! Professional, helpfu...

Great job by Brandon and Rob! Professional, helpful and pleasant to deal with. Answered my questions, cleaned up and made sure we were happy with the job! good experience all the way around! A shout out to Yuri would did a great sales job as well! Thanks

The technician Luke arrived on time and did a grea...

The technician Luke arrived on time and did a great job with the service of my A/C and furnace. He was very knowledgeable and answered all my questions. Will definitely use this company again in the future.

Had a great experience with the emergency service ...

Had a great experience with the emergency service team, sales rep and installation team. Helped us quickly and efficiently while others told us we'd have to wait until the next day. Service rep did his best to revive a 26 year old furnace. Sales rep explained our options thoroughly and had his install team ready to assist with a new unit promptly the next morning and Rob/Curtis/Brock were efficient and tidy and kind. Thanks for keeping our family warm!

Boehmers did a maintenance service on my furnace a...

Boehmers did a maintenance service on my furnace and air conditioner. Brandon Inch did a very thorough job. He was patient with all of my questions and explained everything to me. He provided excellent customer service.

Alex and Brandon were very professional and helpfu...

Alex and Brandon were very professional and helpful. Alex performed a complete furnace install and corrected several mistakes made by the previous company. Thanks to you both for your positive attitudes and your cheerful demeanor.

Alex and Cam spent the day at my house installing ...

Alex and Cam spent the day at my house installing my new furnace. They were polite, courteous, efficient, and thoughtful in helping with clean up. Alex was thorough and professional in introducing me to my new furnace and thermostat.

we just had new air conditioner installed, by ROB/...

we just had new air conditioner installed, by ROB/JOHN, SERVICE TECHNICIAN, the job was done to highest standards, we even got RED CARPET TREATMENT on our floors---steps NO MESS, i was impressed,there was no mess and every question, or concerns i had were addressed to satisfaction.
we are hopeful, that we will save on our electricity bill with this update, and also planned to update with BAN of argon in 2020. A JOB WELL DONE.

I like to thank everyone in Boehmers/Cronin Emery ...

I like to thank everyone in Boehmers/Cronin Emery team, specially Rob, Jona, Brock, Chris, Luke and Lisa, who provided a very fast service for us.
Our old furnace stopped working early morning in Friday, while it was so cold and we had our first snow. I called them and it turned out that it needs to be replaced. Thanks to their quality work, we had our heat back by afternoon.
We are quite happy with their clean, fast and high quality work. Thank you.

A great company to deal with

A great company to deal with
Rob and John did a professional job installing my heating and Air Conditioning

Had our new furnace installed today by Rob and Bro...

Had our new furnace installed today by Rob and Brock. They arrived on time. Rob installed quickly. Everything was cleaned after the install. Rob explained how to use the new thermostat and showed us the humidifier and how to replace the pad. He showed us the filter and told us where to buy a new one. Excellent service.

Our technicians today were Rob & John. A job well...

Our technicians today were Rob & John. A job well done. Professional, personable, left everything clean and tidy. Would highly recommend Boehmers/Cronin Emery Service Experts from start to finish.

Job was completed by Rob, Wayne and Jon. Total ren...

Job was completed by Rob, Wayne and Jon. Total renewal included relocate for new furnace and ductwork layout throughout system. Quality was excellent and work completed quickly and efficiently. Job very well done.
Thanks again.

We are now the proud owners of a new furnace thank...

We are now the proud owners of a new furnace thanks to these guys! From the time Russ gave us the sad news that we needed a new furnace, to Lisa who sorted out all our needs and to the wonderful installation team of Al and Braedon, we are very happy customers. Punctual, very polite, clean and efficient, top marks for a fantastic service. I would recommend this company for all your heating and cooling needs.

We recently purchased a new furnace and our experi...

We recently purchased a new furnace and our experience with this company was fantastic. Lisa met us over Zoom to discuss our options. She is very passionate about her product and a real pleasure to work with. We also really appreciated the extra steps this company offered to help keep us and their staff safe during this challenging time. Everyone wore a mask and practiced physical distancing at all times. The technicians, Chris, Alex, and Luke were all very professional, knowledgeable and respectful. Our new furnace is great too!

Excellent service. Serviceman answered questions...

Excellent service. Serviceman answered questions and was very knowledgeable, explaining things thoroughly. I am extremely satisfied with my Lennox furnace and heat pump, and the service was more of the same quality. Thank you.

Jon arrived on time and worked tirelessly until he...

Jon arrived on time and worked tirelessly until he he had our new AC installed and running. I was very satisfied with his work. He was polite and answered any questions. Would recommend this technician and company.

Cody Wayne did an excellent job installing my new ...

Cody Wayne did an excellent job installing my new air conditioner. The install is extremely clean. Everything from the sales to the install was spot on! Highly recommended company for all you HVAC needs!

Not impressed by the company's billing or customer...

Not impressed by the company's billing or customer service department.
I contacted them to send someone out as my tenants said their AC was leaking water onto the furnace and there was some pooling in the basement. They said they would dispatch someone to come look, so I waited. 45 min later they called to find out the problem and told me that they couldn't come out that day, but would the following. No problem. They found out it was the furnace filter which was not allowing the cold air to pass. Once again, no problem.
The billing person called me to tell me total, gave her my credit card information, and asked they send the bill & receipt to my home address. My credit card was frozen 2 days later when I went to the grocery store, which is not embarrassing at all. Called the credit card company and someone had entered the expiry date incorrectly several times, freezing the card.
A month later my tenants send me a message there is mail from Boehmers, I pick it up, and its advertising for their service program.
Fast forward another month and my tenants let me know I got a PAST DUE notice from the company letting me know my credit card was declined. Well, if you enter the information incorrectly several times, it will be. But, no phone call, no bill, no notice, nothing. They had my phone number, and my correct billing address, but couldn't be bothered.
I called to pay the bill, and they couldn't care less. The response I got was "I don't issue the bills so I can't help you..."
Definitely won't be using Boehmers again, I'll go back to Delta Air.

Brandon was at my home today for the annual servic...

Brandon was at my home today for the annual service work on the furnace and air conditioner. What a fine representative for Boehmers/Cronin Emery Service Experts!
He was professional and neat in his appearance and completed all work in a timely yet careful manner. Brandon explained what he was doing and informed me of the condition of each element he checked.
I have requested him already for my next appointment in the summer of 2017.
Brandon's professional work and friendly style reminded me the quality service of the old Boehmers when it was locally owned and managed.
Thank you Brandon and I am looking forward to seeing you in a year.

We were very impressed with the quick response to ...

We were very impressed with the quick response to our call during the coldest week of the year so far. Luke, the Service Technician was knowledgeable and clearly outlined our options when he found our old furnace had a cracked heat exchanger and would need to be replaced. He set up an appointment with Al, the Sales Consultant for the same day so we could get heat back in our house as soon as possible. Al also clearly gave us options and prices on heat and cooling systems we could choose from and did not pressure us at all. Our new furnace was installed the next day by Alex and Curtis who were professional and friendly. They went over how to use the new thermostat with us and answered all our questions with a high level of knowledge. We are enjoying the remarkable improvement in heating in our entire house - our old furnace never heated our upstairs bedrooms like this! We were very happy with the service and new furnace from the first emergency call we made to the final clean up after installation of the new furnace - all done within 24 hours!

We had Yuri as our sales guy and he was wonderful ...

We had Yuri as our sales guy and he was wonderful at explaining everything and answering our questions, he also came back after the work was done to see if I was happy with the work. Our service technicians were Rob, John, Curtis and Julian and the were very professional, cleaned everything up and went over everything we had done and made sure nothing was damaged.

Great company

I could not be more pleased with the service I rec...

I could not be more pleased with the service I received from Curtis at Boehmers. Honest, prompt, pleasant, professional, I could go on. I was told my air conditioning unit had to be replaced. I called Boehmers to get a second opinion, and had the unit fixed at way less money within a day. Very impressed.

We recently had the pleasure of having Boehmers/Cr...

We recently had the pleasure of having Boehmers/Cronin Emery install a new furnace and air conditioner. I contacted the office, and Yuri was quick to call back and set up an appointment. He arrived on time, and was very professional in presenting the options. We chose to proceed with the Lennox 2-stage furnace and air conditioner. Installation was scheduled within a week.

The installation team of Rob, Jon and Braydon were excellent. They arrived on time, and immediately set to work. They were a well oiled machine, knowing precisely their assigned tasks, and worked very efficiently. They arrived at about 7:30am and completed their work by about 2:30pm. They were careful workers, covering the floors, and didn't knock any of the walls hauling the old furnace out, and the new one in. They even swept the floor before they left. Excellent, couldn't be better.

Yuri made a follow up call the same day, just to check to see that everything was completed to our satisfaction. A very nice touch, and much appreciated.

We have been using Boehmer's for the past 9 years, doing annual service on our old furnace. They have been excellent, every year, and the new furnace installation was no different. We are very pleased with the service provided by Boehmers/Cronin Emery, and are grateful to Yuri, Rob, Jon and Braydon for their excellent service and great work.

I recommend without reservation.

Alex and

Alex and
Jon provided excellent service.

Rob and Curtis came to our house with a trainee an...

Rob and Curtis came to our house with a trainee and removed our very old A/C unit and any unnecessary pieces. They installed the new unit and brought everything up to code which was a huge relief.

They walked us through everything, and showed us what they removed and what they brought in. They also gave us solid advice on how to maintain our unit for years to come.

I highly recommend Boehmers/Cronin and the team of Rob and Curtis. Very happy with the overall experience.

Professional. Quick to respond. Explained to me th...

Professional. Quick to respond. Explained to me the issue and repair required. Problem corrected for a reasonable price. Very happy with the service provided and would definitely use again I'm the future.

Josh, Jon and Alex were great to work with selling...

Josh, Jon and Alex were great to work with selling and installing our furnace and air conditioning unit. We purchased through Costco. Other sales and service people could certainly take a page from these guys. Thoughtful, caring and efficient. We highly recommend Boehmers/Cronin Emery Service Experts.

Had Boehmers/Cronin come out for our usual tune-up...

Had Boehmers/Cronin come out for our usual tune-up (have done several times before). Great service, very professional would definitely recommend them to others for a spring or fall tune-up!

HORRIBLE service. Technician came on a friday even...

HORRIBLE service. Technician came on a friday evening. Told us we need a new part and ran out the door. barely even looked at the furnace.
We called on monday asking when the part will be replaced. Told not sure still waiting for it.
Called them back on wed and was asked for the model number of the furnace as the part was not ordered!!!!
DO NOT CALL THIS PLACE FOR ANYTHING! HORRIBLE!!!!!!

After several failures of our old furnace, we need...

After several failures of our old furnace, we needed to get a new furnace and air conditioner. Our installation went very smoothly and quickly. Jon, Rob and Braedon worked hard and did an excellent job.

When our furnace was pronounced kaput by an inspec...

When our furnace was pronounced kaput by an inspecting technician (Riley), he quickly arranged for a salesperson to drop by later that day. Yuri was a pleasure to deal with as he patiently and thoroughly explained the options for replacing our "dead" furnace. He also arranged for next-day installation.
Alex/Brock were professional, quick and courteous in the installation. They also cleaned up well afterwards.
My only beef: I was told that I could use credit card or cheque to pay the installers. However, they didn't have a machine for credit cards, so paying by cheque cost me a few hundred dollars in lost "loyalty money" on my card. (An expensive miscommunication.)
Other than that, I really appreciated dealing with Boehmer's Cronin Emery.

I can not say enough good things about this Compam...

I can not say enough good things about this Compamy. After our Furnace died, they did everything possible to get our new furnace installed and have the heat back on in one day. Special thank you to Lisa Schueler and Curtis for taking care of the paperwork for the three rebates that we qualified for. We will be recommending you to family and friends.

After getting estimates from several companies ( a...

After getting estimates from several companies ( and never hearing back at all from one major well known firm ) a friend told as about boehmers .we called them and within the hour they had called back and set up an appointment to come to assess our needs. We wanted a ductless air and heating system installed. Their sales representative Al, discussed our options and in order to make sure that we were making an advised selection, had Wayne, the installation manager come to the house. They even arranged for us to go to a home in our neighbourhood to see what the units etc looked like. We were very impressed. We arranged for installation to be done on September 5th. Wayne was on site before the crew arrived to go over the plan. The three man crew arrived right on time. They put dust carpets everywhere , and worked quickly efficiently and professionally in sweltering heat til 2 pm. They completed the job in what seemed to be record time. They then vacuumed and swept , inside the house and outside , even though there had been little if any disruption or mess. The air conditioning units are quiet and very fast . The house was cooled quickly despite the fact that our doors had been open for 6 hours on a hot humid day.
We have already referred a neighbour to Boehmers Cronin Emery and wouldn't hesitate to do it again. Thanks to Al ( the helpful sales representative ) and to Wayne and his stellar crew of Rob Jon and Shawn They were wonderful to deal with, fun to talk to, and professionals with an obvious pride in their product and company.
It was a pleasure having them here to do the installation.
Valerie and Bill

Needed our furnace and air conditioner replaced. M...

Needed our furnace and air conditioner replaced. Met with Al. His product knowledge really impressed us. He helped make our decision easy and he promptly scheduled the installation for the next day. Technicians, Jon and Rob, arrived the next morning and immediately went to work. They were very efficient, tidy, polite and knowledgeable. In no time, the furnace and air conditioner were installed and they finished by taking the time to give us thorough instructions on how to use the new thermostat. Thanks guys!!!

We've always had superb service from Boehmers/Cron...

We've always had superb service from Boehmers/Cronin both for furnace and AC.
Boehmers/Cronin typically schedules Russ Cunningham to do our routine maintenance checks. We have full confidence in Russ' knowledge and workmanship and, to date, have had no issues with either our furnace or AC. He also has a friendly, professional approach which is much appreciated and a credit to Boehmers/Cronin.

We had fast service for the purchase (by Yuri) of...

We had fast service for the purchase (by Yuri) of a new furnace and AC system preceded by our annual maintenance by Russ (Over 25 years servicing our furnaces). We decided on a new furnace to align with an AC system which was installed by Jon, Alex and Braedon just 2 days later-done professionally. Thanks to all.

I booked an appointment on line on a Sunday night ...

I booked an appointment on line on a Sunday night asking to have service the next morning between 10-12:00, not expecting to actually get anything for days as it is a heat wave.

Russ showed up at my door Monday morning at 9:30! I was blown away. He told me what he thought the problem was, and did a few tests to confirm his thoughts. It was an expensive fix, but he advised to do a repair as we could get many more years out of our furnace/AC and it is not worth looking at a new one yet. We agreed. He said it would likely take 3 days to get the part and gave us an accurate price.

Later that day I got a call booking us for Thursday morning, but they would let us know if there was a cancellation.

Tuesday morning at 8:10 am we got a call saying they could come around noon. We were overjoyed as it is close to 40 degrees this week daily.

The young man who replaced the part worked long and hard. He may have been newer as he made several calls. He worked through his lunch, and it took him close to 4 hours to complete the repair, but we had AC, and it was glorious! He was working in the heat, so was not always covering his nose with his mask. That is the only reason I did not give it a 5 star rating.

When it does come time to replace the furnace, I will be calling Boehmers.

Bought a new 50 gallon hot water tank and installe...

Bought a new 50 gallon hot water tank and installed 2 days ago. Found odor in the water. I called the office and they immediately sent another technician to come. A leak was discovered and was fixed. Then I spoke to the manager. He made it up by giving me a free service for my furnace. Appreciate the effort to compensate.

My technicians were Rob and Jon. They were both fa...

My technicians were Rob and Jon. They were both fantastic. They were both very polite and dealt with my frustrations from what I was "sold" very professionally. They showed up on the dot of the time promised, covered my floor with mats to avoid mess (it was raining) and was efficient in completing their tasks. They took the time to walk me through both furnace and A.C. units as well as my new thermostat. They ensured I was comfortable and satisfied to the best of their abilities before they left.

UPDATE: My issue with Yuri was resolved and he delivered what was promised. So I updated the rating to reflect this.

New furnace and air conditioning installed resulti...

New furnace and air conditioning installed resulting from a service call on my old furnace. Russ did the service call on Friday night, got the old beast up and running within 2 hours of my call. Al came Saturday morning to discuss the options of purchasing a new furnace/air conditioning. All options were discussed and no pressure was felt when making my final decision. Monday morning at 8:15, Alex, Brock and Rob came and within 6 hours installed a new furnace and air conditioner. They were very friendly, helpful with going over the new thermostat and did not leave any mess behind. All the people I dealt with since Friday night were very courteous and understanding, including Karen, who took my panic call on Friday regarding the furnace not working :)

Mark arrived on time and was very knowledgable and...

Mark arrived on time and was very knowledgable and helpful. He not only repaired the damage caused by a different HVAC company but he got our furnace back up and running in no time and took the time to explain what he was doing. We will definitely be returning customers in the future and highly recommend Mark.

Outstanding work. Jon, Alex and Brock arrived on t...

Outstanding work. Jon, Alex and Brock arrived on time, they were very courteous, they explained all the details of the job and cleaned up after they were completed. They even noted a difficulty I had with my water heater which alerted me to the need for replacement through another company. Very professional . I would highly recommend them.

Great company to deal with.

Great company to deal with.

From the time a phone call is answered to the sales people to the installers and service technicians, we have no complaints.

Just had new AC installed for the upcoming season....

Just had new AC installed for the upcoming season. Our technicians were Rob and John, very nice guys who did a professional job. Haven't actually used the AC yet but seemed to work fine when they tested it out for me.

Alex and Jonathan did an excellent job installing ...

Alex and Jonathan did an excellent job installing a replacement furnace in our home. They were courteous, took care to leave our house clean, and patiently explained details about the furnace and thermostat. Thanks for the good service.

I have always been pleased with the service I rece...

I have always been pleased with the service I receive from Boehmers/Cronin Emery Service Experts. Brandon was my service technician recently and he was very professional and extremely helpful. He noticed that my outside exhaust pipe was not glued properly and fixed it for me explaining why it would have been a hazard had he not found it. I appreciated the way he was thorough about his task.

Curtis and Brock Did the job to change the furnace...

Curtis and Brock Did the job to change the furnace very well,
they gave me the explanation about what they did. Very courteous . Thank you
Alex and John came to do the installation from the Air Conditioner on June 5th/2018.
they were very punctual and call me before. they explained everything to me, take good care of my house entrance, happy with the installation.
Thanks.

Just had central air installed into my home by Boe...

Just had central air installed into my home by Boehmers/Cronin Emery. Alex, Brock and Muhammad did work and they were great. I was really pleased with their work ethic and the care they took to provide great customer service. Thanks so much!

Just had Al from sales here to quote us for a new ...

Just had Al from sales here to quote us for a new furnace, water tank and duct cleaning. Al was extremely professional, arrived an hour before our scheduled appointment and was very honest about our needs. His advice has saved us over $9000.00. Thanks Al!
Another big thank you to Luke who came out yesterday to fix an issue with our Air Conditioner. He was fast, on time and incredibly professional and pleasant to deal with. We will definitely be using Boehmers from now on.

A year later, AC isn't working properly. Had Service tech Mark over within an hour of our call. Yet again, wonderful service and all fixed.

Thanks again!

We had a new AC and Furnace installed by Boehmers/...

We had a new AC and Furnace installed by Boehmers/Cronin and we cannot say enough good things about them! The sales agent Lisa was super helpful and knowledgeable, and came out to our house Sunday night at 8pm when our AC broke. Their team was then in on Tuesday and completed the work in a very timely, clean and professional manor. Thanks to our techs Jon, Rob and Brock, they did an amazing job! Thanks Boehmers!

The first time we met Russ was when he came to ser...

The first time we met Russ was when he came to service our furnace after we lost heat last winter. He diagnosed and fixed the problem quickly and at a fair price. He then helped me with setting up an inexpensive yearly maintenance plan as our furnace is quite old. Having a reliable person to call has given me peace of mind, especially as a single parent. Russ is extremely friendly and takes the time to answer my questions and offer suggestions for future product purchases and improvements when the time comes. He is not a pushy salesman... and I really appreciate that! :)

Curtis and Alex did a great job installing my new ...

Curtis and Alex did a great job installing my new furnace and AC! They were knowledgeable, efficient and professional. It was great to see people take pride in their work. Also, thanks to Al for the quick response time and helping me choose a great furnace and AC.

Chris from Boehmers was very knowledgeable and pro...

Chris from Boehmers was very knowledgeable and professional. He inspected, cleaned and tuned two of my furnaces and provided a full explanation of the state of both of them. I m very happy with the service.

We had both AC and Furnace replaced by Boehmers/Cr...

We had both AC and Furnace replaced by Boehmers/Cronin Emery.
I was contacted by Michelle by email to setup an appointment at our convenience. This was confirmed via email and very pleasant telephone confirmation.
Lisa, the Residential Sales Consultant was extremely knowledgeable and clearly explained the various options available and answered all our questions.
The installation crew , Alex, Jon and Brock, arrived on time, introduced themselves and immediately started work. The installation was completed in a very professional manner with attention to details, and all wires and cables are neat and tidy. All areas were completely cleaned up. A complete system walk through was provided and everything explained, leaving me with no questions to ask.
Overall a very positive experience. We will definitely recommend you

The service technician, Brandon Inch, was here thi...

The service technician, Brandon Inch, was here this morning and we were pleased by his courtesy and professional conduct. He always covered his shoes in the house, he let us know what he was doing, and was helpful in finding out what our status was (in terms of plan coverage). Thanks Brandon!

The two techs Rob and Luke were polite, neat in ap...

The two techs Rob and Luke were polite, neat in appearance and knowledgeable in installing the AC and furnace. They worked quickly and professionally and we are pleased with the quality of the installation. The sales consultant Brady answered all our questions and concerns put us at ease. Overall the experience was positive and met our expectations. I would not hesitate to recommend your company to our family and friends.

The technician and sales consultant were very frie...

The technician and sales consultant were very friendly and knowledgeable. I actually learned from them and enjoyed the experience, giving me a great deal of confidence in their work and their recommendations. Where one might expect a sales pitch, I instead received objective, knowledgeable recommendations. It was delightful.

Jon Alex and Braedon were great they installed new...

Jon Alex and Braedon were great they installed new furnace and AC. They wore masks social distanced even in times like this they worked to code ..i would highly recommend these guys right from the start to coming out to look at old (30 yrs old) furnace to getting me set up and installed with a new one was two days total .. they took the time to answer my questions and Jon the sales person even called after the job was done to make sure i was happy ..and warm .. Job well done guys thanks

We are very pleased with the overall experience th...

We are very pleased with the overall experience that we had with Boehmers/Cronin Emery. We purchased a new furnace and AC package through Costco and Yuri the salesperson was very helpful in guiding us through the process, especially the many rebates that were available to us at the time. Installers Alex and Brandon were professional, and knowledgeable. They arrived on time and put in a full day s work even though it was a Friday of a long weekend! In the afternoon Alex informed us that there was an issue with the gas meter but that he had already contacted Union Gas. Union Gas arrived within the hour and installed a new meter. Alex and Brandon stayed until after 6pm to be sure that the gas and furnace were working properly. These guys were great and I would highly recommend them.

My 92 year old Mother in Laws furnace went down so...

My 92 year old Mother in Laws furnace went down sometime late Friday night or early Saturday morning. We called for service on Saturday morning . Russ showed up with in an hour and did an inspection. It turned out we need to replace the furnace. Russ spent time with us reviewing the process and talking about options.
He also contacted Yuri, from sales, in order to arrange for us to meet with him.
Yuri took time to meet with us on Sunday to set up our order.
On Monday morning at about 8am Jon and Brock show up at the house to install the new furnace and they were done about 2pm..
The care and concern that this team showed regarding our situation was above and beyond.
Thank you.
Rick
Well here it is 4 weeks later and our furnace decided to quit on the coldest night so far. After our last experience with Boehmers Cronin Emery we gave them a call. One day later we have a new furnace and a/c.
The service from Lisa, the Alexs and Brock was great. I don't know how they hire or what the company culture is but it shows in the customer service!
Rick

Very happy with service ... from the introductory ...

Very happy with service ... from the introductory presentation and information shared by Yuri to the replacement and installation process by Alex and Jon, it was smooth and seamless and we were treated with courtesy and concern that we understood what we were getting and how to operate it.

Install of new Lennox furnace (by Alex and Brock) ...

Install of new Lennox furnace (by Alex and Brock) was fast with quality workmanship. The attention to detail was much appreciated. All previous issues with venting and draining (done by another company) were also resolved and made perfect. Thanks guys!

We had a new furnace/ac/humidifier/electronic air ...

We had a new furnace/ac/humidifier/electronic air purifier installed on Halloween and are very happy with the professionalism, quality and great work ethic shown by installers Rob, Jon and Brock. They were very timely, and cleaned up well after the project was complete. How to access our filters, control our new thermostat, etc. were very well explained. Thank you!

We were very pleased with the service we received ...

We were very pleased with the service we received from everyone who helped us choose, purchase and install our new furnace. Everyone was very helpful and professional. We wish to thank Russ, Yuri, Alex and Brock.

great job today Rob and John...such great care to ...

great job today Rob and John...such great care to not make a mess on the floors and a clean work area after they were finished...and for showing me how to operate the thermostat...and showing me the new furnace /air conditioner....inside and out.....great job guys..and so friendly....thnx again

Installation was professional and went smoothly. ...

Installation was professional and went smoothly. Not 5 stars because they disconnected the water softener drain and it got pinned under the ductwork. Hear a water rushing in the basement to find the hot water heater, furnace and water softener surrounded by water. They left drywall dust on the floor to be tracked through the house by my kids, and I found bits of copper pipe in the lawn, and some of the old exhaust abs in the basement.

After moving into a new (but old) house, the furna...

After moving into a new (but old) house, the furnace failed in the first winter. I called BCE and their technician came out very promptly, and found that the heat exchanger had cracked and the furnace was unsafe. In -16C temperatures outside, I needed a timely replacement and the BCE team was excellent - the sales rep, Al, carefully and clearly explained my options (including buy or rent), and the new furnace was installed by Jon and Alex and an assistant. They were helpful, professional, and efficient; and I now have a safe and warm home again.

Jon and Jonathan, were on time to start the insta...

Jon and Jonathan, were on time to start the instalation. They did a great job, have a good experience. They have patience teaching how to use the thermostat. My sister was very impressed the way that they left our home. "very clean" Finished on time. Definitely I recommend the Company.

Yuri, our sales contact was professional, knowledg...

Yuri, our sales contact was professional, knowledgeable, helpful, and we sensed, trustworthy. We were not disappointed in either Yuri, or Alex and Brock the two technicians who installed our new Furnace and Air Conditioner. Excellent customer service, that is what we were looking for and so glad we found it!

Fast and great service! Technician Kurtis was ver...

Fast and great service! Technician Kurtis was very thorough and courteous, and the furnace works great! I've always dealt with Boehmers since I purchased my place 24 years ago here in Waterloo and have never been disappointed with my furnace install 5 years ago and service since.
Much thanks to the crew!

Quick service on the coldest day of the year! Call...

Quick service on the coldest day of the year! Called me to update on ETA for onsite technician. Technician was great and explained the issue with quick fix due to part being on the truck. Way better than experience I had with AireOne guy who tried to convince me to buy a whole new furnace and AC a couple of years ago because the fan blower motor stopped working. That time I ended up fixing it myself with a $2 part ordered from Digikey online.
Boehmers guy looked at my furnace yesterday and said it is showing signs of aging but still generally in good shape. I appreciate the honesty and ethics of Boehmers and would go with them again in the future.

Boehmers/Cronin Emery Service Experts

Boehmers/Cronin Emery Service Experts

4.8