After moving into a new (but old) house, the furna...

After moving into a new (but old) house, the furnace failed in the first winter. I called BCE and their technician came out very promptly, and found that the heat exchanger had cracked and the furnace was unsafe. In -16C temperatures outside, I needed a timely replacement and the BCE team was excellent - the sales rep, Al, carefully and clearly explained my options (including buy or rent), and the new furnace was installed by Jon and Alex and an assistant. They were helpful, professional, and efficient; and I now have a safe and warm home again.