Bellevue Medical Center Review

Due to Covid-19 no family or spouses are allowed back with patients, unless it's a parent with a minor child... Other than that they were attentive to my needs... One thing would have been nice is when they wheeled me back for x-rays they didn't cover me up or offer a gown of any kind... So modesty went out the window. Fortunately the only people around me were nurses... They didn't solve the problem, but have me a band aid and sent me home to schedule an appt with my doc, so she can schedule an appointment with a specialist... So maybe in a month in a half from when I went to the doctor they might find out what is going on...

I believe there policy in the (expanded ER) is to see how long they can make you wait on service before they'll do something. Seen 7 different nurses or medical assistants, two doctors (usually 20 minutes apart). Brought an IV in 1hour ago (for dehydration) and finally hooked it up. Reminds me of a government operation where you "hurry up and wait." Seems like a lack of coordination as they are not busy...just confused.

Just finished, 2 1/2 hours die to incompetence. Gr8 healthcare personnel, very shoddy policies and practices. They wrote a script, on paper, to be filled at the BMC Pharmacy. Unable to electronically send to them. That is reserved for Dr's offices ONLY. Can you believe state-of-art ER and inable to electronically send a script?

I do not work at the medical center I am a patient there

I've had horrible experiences here before but they have turned around. I was hesitant on giving 5 stars because of my friend's horror story but today, I had walk in xrays done and it was done super fast. We're talking... My complimentary coffee is still hot fast. The staff was friendly and got everything done quickly.

we gave birth to our son here in April, and the experience was incredible! you can tell that they pour a lot of money/attention into the L&D department, because the staff were all amazing, the rooms were fantastics, and the overall experience was unlike any other. every nurse that we had was so pleasant and easy to work with; the OB doctor/resident teams were all super friendly and always checking in to make sure that everything was going well and healing the way that it should; and being able to have our own private room without our son being in a nursery down the hall made the whole birthing experience SO MUCH EASIER for this first time mom.

Comments: I was just released this past Friday. Your staff on the third floor for room 301 was outstanding. Please pass on to all of the nurses and tech a big thank you for their help.
Now I have a question for your team I was told that I need to see Gastroenterology doctor. Well if I have to have my gallbladder removed I want this done at your hospital Bellevue Medical Center. I know that you can't just recomand one doctor so what I'm asking is for a list that will do surgery at your location PLEASE

This is the worst hospital in the Omaha metro area. The staff are rude and they hang up in your face all of the time. Do not go here if you want good quality service.

ROBERT J. SCHWAB !!!! God says I have to forgive you! BUT HE WILL JUDGE YOU & KYLE RIDGE ONE DAY RIDGE ADMITTED HE WAS WRONG NOT CALLING DR. JUDDSON DAVIES IN WHILE MY SON WAS IN HOSPITAL ! IT'S ON MY PHONE AND DR.WILLIAM SAID YOU MESSED UP NOT CONSULT CALLING THEM. MY SONS DEAD NOW SITTING IN A BOX @ HOME NO MONEY CAN EVER REPLACE MY PRECIOUS BABY! My pains UNBEARABLE BUT KNOWING YOU BOTH GO BEFORE GOD ONE DAY......JUDGMENT DAY

The staff was very nice and professional. I went to the emergency room and I did not have to wait long. I am very HAPPY with my experience.

Edit: It's been two weeks since they responded to my comment below and told me to contact them at the listed email. I did contact them at the email address to resolve the situation, and they never responded. Absolutely terrible customer service-avoid at all costs.

Dishonest billing practices. I received my initial bill for 161.00 after insurance and made a payment of it of 50. Should be a balance of $111.00 right? In my next statement, I now have a balance of 185 with the $50.00 payment applied. I called to inquire why my balance is higher even with an additional payment and Carson told me that they had to add an additional "facility fee" on this statement. Why wasn't this on the initial statement? When I challenged this, he told me this is how it works at every hospital. It's not. I come from the hospital industry and you do not keep tacking on charges like this. I would not recommend them if you want honest billing practices and transparent, or even decent customer service as Carson was unhelpful, impatient and rude.

Oh, and the best part. Is after you visit there, they will then send you a mailing from their foundation asking for donation. FFS. It's absolutely ridiculous and I would not recommend this health system to anyone.

My Doctor seems good I have only seen her once but have had other tests and the staff is very rude. Dr. Tibbles staff and a nurse I spoke to very snippy and rude. At the check in desk for tests a heavy set guy I want to say name was John ? not sure almost had me in tears he was so rude and very nasty to one of his coworkers. I think it is important to have a friendly staff not just good Doctors because those are the people you have contact with the most. I worked in the medical field for 36 years and you have to be a people person and realize people are not there for fun they are there because they have medical issues, be patient and compassionate, if you cant because of your own personal problems talk to you supervisor or stay home.

Brought a relative into the emergency room after a car accident who were showing signs of a concussion. Arrived at the emergency room at 8:25 pm. We sat in the waiting room over 3 hours just to get into a room. If you are bored and time is not a factor for you (wait and see your doc in the morning) this is the place for you otherwise drive the extra ten minutes it will say you HOURS!!

Transferred to Bellevue from the birth center due to complications during labor, the staff worked as quickly as possible to get me admitted and get an epidural in place within the hour. L&D staff were fantastic and used the appropriate interventions to avoid a C-section (which the pediatrician was impressed didn't happen because of the shape of my daughter's head)

From the ER, the 3rd floor, and the ICU, nothing but the best care period! The doctors, nurse's, and the techs are such caring individuals. Thank you all for everything you did for me. I am truely greatful.

This is by far the worst ER I have ever been to. I came in On January 15 for a issue with my Meds. I was sent to Bellevue med for being unresponsive and having rapid heart rate. Upon arrival to the ER, all the nurses kept asking my Fiancee what drugs I had taken. He replied with nothing, that I had only taking my prescribed meds but they kept asking him and pushing him about it. He suffers from severe anxiety and because the situation was already worrysome, adding this on top of it sent him into a panic. I am so displeased with how my family and I were treated here. I made sure to tell everyone not to come here and not to send their loved ones here. Its a horrible hospital with some highly unprofessional staff.

Went to the walk in clinic and had an amazing experience. Minus the pain I was in. Everyone from the front desk staff to the nurses and nurse practitioners were awesome. They were quick all three times and I could tell they really cared. I only wish the nurse practitioner there was also a family doctor. I'd go to her clinic in a heartbeat, she is the best!

Fast friendly and effective staff. The emergency room check in was fast and they are friendly. Now going back to a room the Dr's are nice but the one nurse I had "Nick" he was not really helpful,and kinda annoying. Other then that great staff. They should have a different protocol for pregnant mothers, they did no ultrasound no heartbeat and brushed my feelings away.

Absolutely rude and incompetent staff! I will post the whole story when I get a chance, but i wanted to post this much at least to hopefully prevent anyone from having an experience like mine and my beautiful wife's.

Awful ER. I wouldn't go to this hospital if you need help in a hurry.

I live 5 minutes away. Not even if I was dying would I go to this ER. They ask the most redundant questions. I was there for FOUR hours with an infection. The doctor was extremely nice I will give you that. Awful service though. Bellevue Med I ll drive right by.

We recently brought a loved one in through the Emergency Department and then had a 4 night stay. From the moment we entered the building to when we left, the staff was kind, knowledgeable, professional, helpful, reassuring, comforting and thorough. And believe me, we had a LOT of staff helping us! I wish i could give you more stars! ! Thank you for providing extraordinary care. Your shirts are telling the truth!

We had to go to their Emergency room last night at 12:30 a.m. for our four year old who got diagnosed with croup/ bronchitis and the service was simply amazing they took great care of of him, check in was fast and easy, they got us into a room right away and the doctor came in promptly, all the nurses were nice and friendly, and were happy to explain and repeat everything that they were doing to him and us the entire time since we were all so tired. I would highly recommend going here. We were trying to decide if we should drive the extra time to Children's ER since they specialize in children's pediatrics and we made the right decision by going here which is a lot closer to our house. They didn't have as much children entertainment but the staff made up for it and made our sick guy feel a lot better before sending us home with options for treatment.

I delivered my first born son here and will also be delivering my second child in the near future here as well. The staff is awesome, very friendly and do an excellent job of making sure you're stay is as comfortable and relaxed as possible.

Went in to deliver baby after being in labor for 15 hours, they wouldn't give me an epidural without trying to manipulate me into other procedures first. They didn't succeed. Baby was born 15 mins after epidural was administered.
Was released from hospital 4 hours after birth without even being checked.
Baby went to NICU for 5 days for struggling to breathe after being in birth canal too long. This hospital's organization was a nightmare

Nursing staff posted details of my admission and treatment on social media, violating HIPPA regs. Staff belittled me and my occupation to my face because I stated I was a nurse. Apparently they don't consider an LPN a nurse. Aside from horrible nursing staff, medical staff was adequate though disinterested in my condition. Horrible experience.

This place made me realize how grateful I am of the VA. Was placed into a wheelchair after hurting my back only to have a nurse point at my shoes and tell me they're untied. Wow, not once offered to tie them for me. Sometimes, it's the little things that count.

I brought my Mom in twice within 24 hrs.
We were traveling and staying in Bellevue.
Mom woke up in respiratory distress/swelling of throat in the early morning hours. I took her to the ER,
She was promptly treated. No wait time. Staff was waiting on us at admissions desk.
Brought her back that night as still no improvement and getting worse.
Again no wait time.
Rushed us back.
ER Doc saw her immediately.
Ordered CXR and breathing tx.
Both done immediately.
Results back within 15 min.
ER Doc came back with a Tx plan.
Discharged with Rx.
All done in approximately 1 hr.
Mom doing much better this am.
Thanks guys! Awesome job!

I have tried 3 times this calendar year to get into any provider for sinus infections. The response is 8 days each time I call. I then have to go to urgent care in the evening when all I want to do is be in bed. My current provider's nurse called me up out of the blue last week and wanted me to make an appointment with the provider since they don't have any current blood work in my chart. They are too busy to see you, but not too busy to drum up business?!

Felt like the main objective was to get me to go home and not fix how I feel ....if i would of known that I was going to be told to go see my doc I would of stayed home then go to the er

Got there, puking, lightheaded, and trembling, in and out of panic attacks and had to get carried by my mother in because the staff couldn't be bothered to get a wheelchair. Took puking on the floor to get a bin. Took falling out of a chair for them to pay attention that maybe someone should monitor the person losing consciousness. Continues till they discharged me later with anti nausea pills yet I still have pain, vomit, weakness, the works. No follow up appointment, no follow up doctor, no diagnosis, didn't explain discharge papers, technically didn't manage symptoms since I was still puking by the time I got home, definitely didn't try to find out cause. 0/10 wouldn't recommend unless you want to waste effort and time, go to a real hospital where the goal is to get you better not get you out of the building.

I've been on hold a total of 37 minutes between the main number and the patient room info line. No answer. Just holding. Waiting to find out if my mother has been admitted. Or if she is dead. If this is how this facility runs their phone system I can only imagine how everything else is run. My first impression of this hospital is that it should be avoided at all costs if you value the lives and health of your loved ones.

brought my 85yr old father into er in oct 2018 for feelings of fainting & numbness.the Dr there heard something abnormal in his heartbeat & checked him into hospital & had cardiologist see him. since then he has been tested thoroughly, put on heart med & recently had a defibrillator/pacemaker implanted.Thanks to this Dr's attentiveness & observation, i still have my father home & living life! He was having bouts of heart failure for past few years and every other dr thought it was dehydration.Big Thank You to the ER dr that night! Great Staff! Great Care!

If i could give a zero stars i would. Took my baby to get check because he had fallen and waited hours before the doctor even show up.

So glad this hospital is close to where I live. When I need them for my condition, the response has always been fantastic, thank to all the workers in the emergency department and the ambulance medical team.

The doctors were mean and they laughed at me when I was in pain. They would barely talk to me and gave me one worded answers. There was a time last year when I went in with severe chest pains, but they didn't have any rooms (understandable). So they put me in a family waiting room with just me and my mom and FORGOT that I was there because they never entered my paperwork to have me admitted. On top of all of that, they didn't even take the time to explain what was wrong. They said to follow up with my primary care doctor (every time I've been there, which is many) because they'd have better answers than them. The facility is nice, but that can't make up for the rude, forgetful, and unmotivated staff.

I have encountered SOME nice nurses and doctors, but that total is probably about 3.

I m reviewing the maternity area. The service is bad and slow, the nurses are on their phones or tablets watching tv . They don t check on you unless you call them . You are left long periods of time clueless and alone .Honestly they could use some training of how to care for their patients specially pregnant ones who are scared and nervous. Sadly this was the second time we experience bad nurse service.

Went there because it was so close. I had no idea they would be so helpful! My hubby and I had been trying to get pregnant for 4 years and within 5 months of seeing Dr Finley, we were pregnant! Amazing staff at the Life Care Family Medicine Clinic. Super sweet staff, always helpful. Haven't once had a bad experience. The ER staff was also very helpful when my husband had suspected meningitis. Even though it was a really bad migraine, they didn't act as though it was minor at all. They were super helpful and courteous.

Don't even think about using the number given. You get the operator and if you're unsure of the area you need they're completely useless. The doctors are always changing too, so don't even think about getting a primary care physician. Within 6-12 months I had 3 different "primary" care physicians because every time I called my previous physician no longer worked there.

The actual care received is fine, but out of the 3 times I went, 2 I was sick with a cough and runny nose that after 3-4 weeks would not go away on it's own. I'm not fond of medicines, and only take them when absolutely miserable so I ended up going home with nothing but a waste of a co-pay and PTO.

This is the very reason I generally only go when I'm in dire pain and/or dying.

Everyone has been very polite and welcoming, not only to patients but also to visiting family. I've visited family in the ER couple of times and we've been treated very well. Once was in the morning and the other time was after midnight. After that experience, we switched our primary care from another hospital to Nebraska Medicine. I like their approach of not only healing but also educating and giving options to patients about their own health.

The design of the buildings creates an environment that is less intimidating for those like me that really dislike the feeling of being in a hospital.

I give them kudos for allocating their resources in great facilities, friendly service as most importantly making healthcare more accessible/affordable vs using that money to rebrand an Arena :-D

Got in the ER VERY QUICKLY. was treated quickly. But now I ve been sitting here for an hour and a half trying to get discharged and no one has any answers for me. I just want to leave! Let me leave!

Honestly horrible customer service. I called 2 different people at this location, and the lady on the phone was extremely unpleasant and told me that she cannot do anything to help me. All I had was a question on how to contact a doctor and she did not know anything as to how to help me and gave me a horrible attitude. Sad!

After a week of being on vacation, out of state, & miserable from all the 24/7 coughing due to all the green mucus in my lungs. Exhausted from not being able to sleep for all the constant coughing & choking. Not eating much, since I can't taste anything. (Lost almost 10 lbs in 7 days). Feels like I've ruptured something in my abdomen from all the choking. Cough drops haven't done anything but make me sick to my empty stomach. Cough syrup hasn't helped, since all the nasty green phlegm needs to get out of there. On top of that, I have Lupus, which means I'm not able to just take any otc medications, I finally gave in & decided to give your ER a chance. I was in fear of having developed pneumonia by this point & clearly needed something ALOT stronger than otc anything, to get this infection out of me. From the minute I walked in, the check in lady was very sweet & prompt at checking me in immediately. We waited in the waiting area no more than 15 min, before a very young sweet nurse came & took us to a room in the back. She listened to all my symptoms, in between all the choking attacks, did a couple quick tests & said Dr would be in shortly. Everything was great, until some young, RUDE, arrogant Dr John F Hanson walked in. Most Dr's, (especially when they're unfamiliar with you OR your medical history) like & NEED a little information, so they can make an informative diagnosis. Also, I felt it important that he knows I am a Lupus patient, so he could know what other medications I currently take (not wanting to cause any drug interactions). So as I was trying to tell him this started last Friday, (already been a week I'd been suffering with this), he cut me off & wanted to know what my symptoms were today! He ordered some blood work, an IV since we all assumed I was severely dehydrated, an EKG, & a chest xray. The entire time he's in the room, I'm choking up green phlegm in kleenex's all over the bed & telling him my throat feels like someone is holding a blow torch to it. After all the tests he comes back in the room with what he said was very very good news. There was no flu or pneumonia, that I just had a really severe case of upper respiratory infection. Having had Bronchitis multiple times in the past, I'm betting that's what I have, but Dr Hanson just wanted to inform us that it was a URI & was only too happy to tell us that it takes about 17 days for 1 to run it's course. He then thanked us for coming in & left the room!!!! Are you kidding me right now? I've been miserable for a week already, came to the ER to get checked out & get some relief thru prescription antibiotics to get this healing into high gear. When the sweet nurse walked back in with my discharge papers, I asked her if the Dr was seriously sending me home without anything to try & get ahead of this. & she said, well, they're really trying to cut down on prescribing meds & stuff that people don't need. Really? I'm almost a 50 yr old woman with Lupus, do I look like a junkie? How much closer to death do I have to be, to get some prescribed antibiotics & possibly prescription strength cough syrup, so I'm able to actually sleep thru the night? So here I now sit, 24+ hrs later, typing this review (which I have never done before) because I am EXACTLY in the same shape & condition that I was in when I paid to walk into your ER yesterday to feel some relief. I can't believe I wasted 3 hrs there yesterday, to go right back home feeling exactly the same as when I walked in....... STILL MISERABLE!!!!! Thanks to this young, arrogant Dr John Hanson, who apparently feels everyone walking into the ER, is just looking to 'score' drugs, that God forbid, someone may ACTUALLY need a prescription to get over the infection that has settled in their lungs!!!! Now, I get to go find an urgent care tomorrow morning, & spend even more time & money to go see a real Dr, who is more concerned with his patient's misery & prescribing them something to make them FEEL BETTER!!! Isn't that YOUR job???

Awful. The ER is a joke. Absolutely no sense of urgency. Do not waste your time, drive a bit further to receive better service and quick care. I would give this place 0 stars if it was an option.

I am shaking with anger at the negligence of this facility. We took our daughter here with extreme violent vomiting. She was throwing up every 15 minutes for 8 hours. She failed every liquid test by vomiting. They sent her home with zofran without doing bloodwork. The next day we went back because she continued to vomit and had extreme belly pain. They did blood work which came back with a high white blood cell count and high inflammation but they said it was due to dehydration, gave her fluids, and sent her home. The third day she woke with a fever of 104 face down on the floor in pain. I called her pediatrician who said go to Children s Hospital immediately. She had an emergency appendectomy that had ruptured because of the failure of two doctors at this hospital up accurately diagnose her symptoms. If you have a child, stay away from here. She could have died.

I have gone multiple times regarding PCOS and hair loss. They dont look at anything, just prescribe metformin and tell me to get gastric bypass multiple times.

My blood sugar is beyond perfect, and my ovaries are so sore from the cysts and not having a period.

I tried the metformin once and broke out in full body hives. Told the doctor, she just told me to try again and get surgery. Walked out in excruciating pain and an RX I wont fill.

Surgery center called me 20 times a week, then Sent me a passive aggressive letter when I didn't want that. Why not just help someone address PCOS so they can lose weight naturally?

Terrible service!!!
Bring my wife here to emergency today, she can t stay, can t move, because she feels too much pain. Ask for help at the front desk of emergency, they said: we will, but at first fill some forms
10 min for documents
Then the guy said to nurse, that we ready, and we wait her for a 2 minutes while she type a message at her phone.
10 min for nurse
20 min waiting a doctor at emergency room
The doctor said we will help you, and leave
15 min waiting for help
After the nurse said we need to go for full diagnostics!!!!!

How it can be ???? One hour waiting and they don t give any pills or shot!!!!

P.S. it is terrible when your wife seat on the floor at emergency entrance and say I need help, but doctor asking: where you work, and phone number?

It is not a hospital ! It is business center !

While I would prefer better health, I am so grateful that several of my tests etc can be completed just minutes from my residence at the Bellevue Hospital. The MED CENTER is further distance away, parking takes some time, and traffic getting to the Med Center can be interesting at times, but the individuals that work there are amazing!! They are highly educated, trained, and experienced in their medical field. Through the years, I have tried to read of the biographies of the featured employees whose portraits and information hang in the corridors of the the hospital. So impressive. I have not found any difference in the care I received at either of these hospitals. There is good communication between medical teams.

If you have had a negative experience at Bellevue Hospital, I would recommend that you contact the hospital administrator and review the situation with them. They might be able to help you to understand the situation and/or you might help them determine where changes or improvements are needed.

Blessings to you.

Maureen

Recently had surgery there and I was amazed at how professional the staff was. Ladonna was an overnight RN that took care of me and she was the definition of what a nurse should be. She was sweet, kind and very attentive to my needs. I can't say enough good things about her and the rest of the staff at this facility. I also had an amazing recovery nurse that watched over me while I was waking up from surgery. One tech told me she was working overnights in order to take classes during the day for nursing. It's just unbelievable how much these folks deal with on a daily basis and have such amazing attitudes, personality and work ethic. I was very impressed and am thankful to have had such wonderful people care for me. I hope they get the credit they deserve!! Thank you to the staff at BMC!!

RN Heidi Corns on Mon 06 JAN 2020 did an excellent job finding my wife's vein for an IV. She was at another hospital in November and they tried four times without any success to insert an IV which caused her a lot of pain. My wife has deep veins and Nurse Corns was patient and took her time to find a vein finder machine on another floor. Using the special instrument nurse Corns found the vein on her first attempt and was able to insert an IV and caused my wife no pain!
Nurse Corns' empathy, patience, and professionalism made our day. My wife was able to have a successful ct scan because they were able to inject a liquid through the IV which allowed for a better contrast.
Excellent work nurse Corns and thank you!
Jose and Rosario Nava

If I could give this hospital zero stars I would. The people who checked us in the last few times have been rude. There is no sense of urgency and the nurses seem to be more interested in talk about their social lives than taking care of people. We are here in the Ear with only 2 other patients in the ER with 7 nurses standing in the pod talking about their plans for the weekend. In closing this hospital isn't fit to treat a dead person. Absolutely unacceptable. And anyone who thinks this is a good hospital has obviously never been to a different hospital. They should be ashamed.

Horrible customer service. The intake person was rude, did not listen, and repeatedly interrupted when I attempted to give pertinent medical information. I will never recommend this hospital.

This is the worst hospital ever I went to the ER and waited TWO HOURS!!!!!!!! my wife is pregnant she was feeling some abdominal pain in her lower stomach. She was worried because she doesn't want the baby to get harmed . As we waited it was the worst experience ever i dont even know why this called the ER if they dont treat it like an emergency

Made a review last night kinda funny it's missing. Worse experience ever. I had a seizure and the female doctor argued with hubby saying I didn't isn't hard to figure what a seizure is.

This place is the WORST "HOSPITAL" I have been in. Do not go there or you will be sicker than when you arrived. The staff doesn't have a clue and are more interested in what they are doing after work than their work. Not a clean place. BEWARE!

PT therapist is pretty good, the secretaries for PT are shouldn't be working there. They leave patients sitting in the waiting room without ever acknowledging their existence. They hide behind their computers talking about what's for lunch and gossiping about previous patients (out loud HIPPA violations). If my child's physical therapist wasn't so good I'd go somewhere else.

This needs to be corrected.

Almost killed my brother, sent my husband to a podiatrist with a broken in 6 places calcaneus, gave friend a drug reaction, was going to leave my 94 yr old grandma in a bed for 3 days with broken hip..but they didn't.

Rude night desk staff, I would give it only half a star but it won't let me

Went there the night of the tornado last June.12th, 2017.

Broken hand and foot, they missed diagnosed my foot.
Saw my Ortho physician 4 days later, my foot was broken.

I m high risk patient, heart condition, on oxygen, disabled (broken back, multiple surgeries) and PTSD.

We chose not to tight up EMS, we live 2.8 miles away.

Assistance from my spouse, son and wife , (I walk with a cain normally)
I stood on one foot. Our son went for a wheelchair.
I felt disrespected by a man who came with a wheelchair to our vehicle, he assumed my injury was only my obvious broken hand.
He rammed the chair into the curb, and nearly ran ... over the uneven entrance ramp.
My son yelled take it easy! .

In a lot of pain, traumatized. The explosion, (covered in glass) threw me down the basement steps) Pipers Glen

The RN went above and beyond, after handing her my list of medical issues and medications.

It was obvious to the RN I should have been admitted, she apologized a few times, and I was discharged.

The ER physician never called either my primary physician or pain manager physician.

He wrapped my hand and claimed my foot was sprained . And sent me home with orders to get a cast on my hand in a couple of days (swelling an issue).
Follow up, refused to cast my foot when they called to schedule the appt for my hand. We don t do feet! ???

Our Home was nearly destroyed, I couldn t stay there. No power and structural damage.

Never returning to this place, Medical Center again.

They have access to all my records, primary physician is at UNMC 42nd Street.

No excuses for their lack proper treatment and compassion.

( No they were not overwhelmed with other patients, we went after 9 pm that evening. One person was in the waiting room. I asked if they were too busy? )

Love the care I receive at the UNMC Bellevue care facility, Nurses and Doctors, ER dept. and the pharmacists. All are real caring.

Worst hospital around. You go to the ER and wait forever. They have no sense of urgency. I'll never go there again, UNMC will always be my go to. The drive is worth it, seeing as you'd get treated sooner anyways. Shame.

My wife took our son to the Bellevue Medical Center to have some unusual inflammation looked at. She got 5 minutes, at the most, of the Nurse Practitioner's time, and all she said is that it "wasn't anything to be too concerned about." Our boy was in fact fine, but the bill was $150 !! Wow, $150 for 5 minutes and one sentence of advice from a Nurse Practitioner--not even a doctor. We won't make the mistake of going to the Bellevue Medical Center again.

I broke my knee. I was delivered to the ER via ambulance. The x-ray process was a nightmare ending up with a MRI. I was then sent home! Yes, it was broken but I was sent HOME! After being home of a couple hours the pain meds wore off so another ambulance trip back to the ER! I was then admitted. They are so short staffed on the hospital floors it is not funny. I never saw my own Dr. I had to deal with a rude, nasty intern. I was told by the intern you have 24 hours to figure out where you are going next but you cannot stay here. When I was helped by a 2 nurses to get into hubby's car, one of the nurses bumped into the back of my good knee collapsing me to the concrete on BOTH knees. They just stood there looking at each other, not offering me any help at all. A passer by came to help me back into the wheelchair. Immediately both nurses left. I have never been treated this way in any hospital anywhere! I will never go to their ER or hospital again. Any further help I need will come from the Med Center in Omaha where they have kind thoughtful staff.

The staff in the allergy and immunology unit apparently don't know how to tell time because they have scheduled my appointments for the wrong time multiple times. I won't be returning if I can avoid it.

Bellevue medical emergancy room

This has to have been the most rude and disrespectful ER I have ever been taken too.

I went in thinking I was having a second stroke. he gave me a shot seconds after being in

there for a very short time to calm me down. He was gone then for hours. I asked the nurse

and she said he was going to just sighn me out but he went to a trama instead. I asked for

another doctor to look at me and they said for the entire hospital he is the ONLY doctor they

have on staff. Later when he came back he himself admitted they will not hire doctors to help

at night. I asked for PA's or Inturns that could have signed me out. I should have been gone

He admits in less than an hour yet they kept me there over 4. I asked him what if two heart

attacks come in at the same time I said so you just let one die while you work on the other.

He just gave a sheepish smile and said you only can do what one person can do.

I was extreemy hot and sweetin I begged the second time "cant you bring me water/gaterade or

something. This visably annoyed the nurse. I was sweatting very bad she brought me a very

small glassof icewater I drank it right away becauseit was so small and I was so thirsty.

she went bach to her desk. where I found what I was keeping her from she was texting on her

damn phone.

So while I unnessisaraly sat in this ER bed that they had cranked so upright mw back was

killing me. I finally had to have my wife try to figure out the bed to lay it down. I sure

didnt want to interupt texting girl to bother her to put it to a reasonable level.

But all this time of having the doctor an part time nurse/full time texter be so unbelivably

rude to me Im sure the crooks will charge the hell out of me for it.

I would never take a loved one to this death bed they call a hospital. I asked for an intern,

a pda anyone that has some doctoring skill. I was told they refuse to hire any night staff.

How can the crooks in management at this place charge me so much when even the crappy doctor

they had on staff at that time said hes not allowed to call anyone in.

I wanted to tell both he and the nurse I have been in hospitals before but I have never been

talken to so rudely by either nurses or doctors.

It would be great to have there management contact me on this exspecially since they are the

one the staff last night said they refuse to hire approperate staff.

Meanwhile they charge me unGodly amounts of money for a long er stay that SHOULD have been

MUCH shorter and much less rude

We chose Bellevue Medical Center to have our 4th child after having our 1st 3 at Methodist. The nurses were wonderful, when we arrived it was almost too late, it seemed like I no sooner got to the room and the baby was delivered. Nurse Kelly was great. The room was big and beutiful. I liked the experience so much that we had our 5th child there as well. The experience the second time was even better. Thank you Bellevue Medical Center for the great service!

I'm always in the hospital and the nurses doctors and staff always are nice

I will drive further to get service because this band-aid shop if that only cares about their plans for the weekend leave you setting for hours than look at you say follow up with your primary and go home take some Tylenol... I took Tylenol before I came in do you people really think anyone wants to come to the emergency room? Ban the cell phones talk about your boyfriend parties and kids when I'm not paying you and for God's sake have some compassion.

Whenever I go there the staff is very friendly and the doctors and technicians are very nice and informative. The only bad thing is the waiting, but this hospital gets 5 stars from me because of the staff, doctors and technicians.

I was treated very good almost everyone was friendly and professional.

I tried to sign up with UNMC as new patient (because I am not happy with my current provider) - TWICE in this past year, and both times I did not get the impression that they want me as a patient. So I will pass on them and move on.

For Being an ER there is no sense of urgency - much more concerned with ensuring they collect all insurance and payment information before they allow you to be seen - saw Dr. for maybe 2 minutes for my 9yr olds concussion in which he did lose consciousness - Dr said that they wont do a CT Scan but want to keep him there for 4 hours to be watched and that they would check on him, was to leave at 10pm. The only time a nurse checked on us is when I stuck my head out to see if anyone was around as no one was checking on him and than she was trying to give nausea meds when we never indicated there was vomiting or any nausea.. Clearly no communication or attention to detail - finally at 11pm after still no sighting of any of the Dr's we told a nurse we needed to go and needed discharge paperwork - she instead brings back a form and tells me to sign - as I'm signing I notice its a refusal of services form - I said I'm not refusing services we've been here over 4 hours and we're being neglected. ~I understand that maybe there were more critical cases although the place was a ghost town but with 2 Dr's and several nurses, No excuse for lack of care!

The worst experience ever!! Took my aunt to hospital to get a mri on her knee. While waiting for her a family with three kids came in and were out of control. The kids almost cause a couple patients to fall down the stairs and almost hit a guy in the head. The adults were not being respectful of others and were letting them run up and down the stairs screaming. When i confronted them to get them under control because they were about to cause someone to fall down the stairs the lady flipped out at me saying all three of them had autism. I have a nephew that has autism, soni completely understand them, however you Still have to disapline them when they are out of control to where they might hurt someone. The part where it pissed me off is when the wanna be cop (security guard) was so unprofessional and yelled and me and threatened to kick me out! So ridiculous. Instead of controlling the kids that were about to cause a lawsuit by tripping and hitting people walking up and down the stairs! He was sooo rude and unprofessional!! And needs to know how to handle situations better.amazingly the kids became very quite and controlled when the security guards were confronting me. So they obviously know how to calm down.

We are sitting here going on 2 hrs while my son has a bloody cut on the top of his head....this place is a joke

I called the hospital line a couple of times while in Georgia to find out about my mother. I came all the way to Nebraska immediately. After surgery the doctor didn t talk to my mother and left her in pain for hours. No one helped her to the bathroom after heart surgery. No one gave her water. The damn I.V. wasn t working so she wasn t given any of the medicine they were suppose to. Everyone who answers the phone needs to get fired for providing false information. They told me to call the wrong doctor. I asked her where her help was at and she said they had called in sick at the same time. Save your money and go elsewhere. If you cherish your life. Bellevue Hospital may look pretty but they are extremely unprofessional from the bottom to the top. This is a warning to all thinking about going here. I lived in Bellevue for 27 years and I ll drive out of the city before I step foot inside.

Disabled vet... came to the ER and got turned away because I parked in the doctors' parking. this place is a quintessential self-licking ice cream cone. no wonder Papillion is rated so high... they should feel ashamed of themselves. Came in for an emergency and was told to park elsewhere because the half-full parking lot right in front of the ER was for doctors only. what a bunch of losers.

I've met such a group of self-important jackasses...

My wife went here to see an ob/gyn. After a couple of appointments, we told the doctor that we didn't want to have a flu vaccine because of the health risks, and we had some other preferences. The doctor was very defensive and argumentative. I realize they are looking out for our best interest, but our health related decisions are ultimately ours not the doctors. These doctors need to be more understanding to those of us out there that are more holistic in our view of medicine.

I was there in the Er today came in feeling miserable and left feeling the same way i was short of breath and they mentioned giving me a breathing treatment and they did nothing i told them my ears and throat hurt and they didnt even look at them i was there over 3 hrs and i asked for water and they never brought it all they did was gave me a covid test and told me to wait to hear for the results waist of time and energy i will never go back to this hospital seems like there patients is the lease of there concern

I was here when it first open, I had surgery for breast reconstruction, while there some of the nurse where not friendly, my grandmother was waiting for her ride and was hungry, I gave her a piece of my sandwich, you would of thought one of the nurse bought the food them selves, the way how she look at my grandma we was having a starring contest, my grandma sugar was going low, but I should not have to explain that, it been awhile but it always stood with me and I wasn't pleased about how I was treated, my grandmother was my support and made there job a lot easier by been there for me and doing little things so the nurse would not have to be called, I would not want to go back here will stick to the location in Omaha

I have had an excellent experience with this hospital and Emergency Room over the past year. I live in Bellevue now bit kept going out west to my regular primary care at CHI bc I've had TERRIBLE experiences with UNMC on 42nd street.
But BELLEVUE UNMC has been amazing. I am now in search of a primary care Dr. Wihi this hospital

My family physician is here. The facility is beautiful, and the pharmacy is a pleasure to work with.

I went in thinking I had the flu, ends up my body was in septic shock and my organs were shutting down. I was within 2hrs of dying. They saved my life.

Everytime I take my daughter to the ER for a 104 fever. We are never seen by a doctor only a nurse. They give ibuprofen and send her home telling us the same thing each time. I am so disappointed in this hospital.

Having been in the ER & Surgery, and having been taken care of by many different people/Nurses/Techs/Drs./Etc...It's amazing that there were Not a lot of problems!!! I can honestly say that almost everyone was not only good at their jobs, but very friendly & helpful toward me! The NURSES were WONDERFUL!!! I think it all depends on your attitude! Just because you're sick doesn't mean you can act badly toward others. You may not feel well, but you can be appreciative of those helping you. When you have a good attitude, others usually respond in kind! Although it was hard being sick, my experience was very good! Everyone made it easier to deal with!

My wife gave birth at this facility and we couldn't ha e been happier with the entire staff. From docs and nurses to food service and janitorial. Everything was a top notch experience.

The staff is great. From the er to the matiernaty floor. They all made me feel better and where friendly and nice. Highly recommended

It's an ER, many variables can effect your experience. If you show up in bad shape and eventually leave in good shape, then they've done an outstanding job. They have a proven check-in and triage process and they care about every aspect of your visit from parking to financial service. I've been here on a stretcher and I've walked in with family members, never a complaint and I've always walked out smiling.

Worst experience ever i have chronic pancreatitis and they wouldnt give anything for pain what kind of place makes patients wait for results first before they do anything i wouldn't recommend this place to no pne is this called patient neglect