For Being an ER there is no sense of urgency - muc...

For Being an ER there is no sense of urgency - much more concerned with ensuring they collect all insurance and payment information before they allow you to be seen - saw Dr. for maybe 2 minutes for my 9yr olds concussion in which he did lose consciousness - Dr said that they wont do a CT Scan but want to keep him there for 4 hours to be watched and that they would check on him, was to leave at 10pm. The only time a nurse checked on us is when I stuck my head out to see if anyone was around as no one was checking on him and than she was trying to give nausea meds when we never indicated there was vomiting or any nausea.. Clearly no communication or attention to detail - finally at 11pm after still no sighting of any of the Dr's we told a nurse we needed to go and needed discharge paperwork - she instead brings back a form and tells me to sign - as I'm signing I notice its a refusal of services form - I said I'm not refusing services we've been here over 4 hours and we're being neglected. ~I understand that maybe there were more critical cases although the place was a ghost town but with 2 Dr's and several nurses, No excuse for lack of care!