Bell Lexus Review

Great customer service got the part that I needed fast and courteous.

My wife and I had a great experience with Bell Lexus thanks to Amy Dudley (our sales/product specialist) and are very happy with the RX 450 Hybrid. As background, we have had cars from Mercedes, BMW and Jaguar over the past 10 years and for the most part have been happy with them. We decided to explore Lexus and were extremely impressed with the thoughtful and straightforward manner in which Amy and her team were able to share information and be flexible on all aspects of the purchase process. This dealership is way better (I mean it) than any of the other car dealers we have worked with on both the east and west coast. Amy's knowledge of the RX450H was incredible which enabled us to truly appreciate the SUV beyond the nice ride and comfortable interior. Also, her low key personality and responsiveness made the process easy. I would rate her as "the" most knowledgeable sales/product support person we have ever met in 30 years of buying or leasing cars. It has been 6 weeks since we got the Lexus and can honestly say it is a great car that has exceeded our expectations. Thank you Amy and Bell Lexus.

Jim Harrison is very accommodating! He makes the process streamline and will bend over backwards to help you get what you want! I recommend him as your customer service specialist! He is excellent!

EDIT: Dan Dickerson contacted me recently and offered apologies for the damaged box, missing piece, and my return trip to his parts department. He made the situation right. I appreciate his commitment to customer service and ownership of his customer s satisfaction. Thank you, Dan, for contacting and taking care of me.

Meh. I ordered a part for my vehicle and received a damaged box which was missing a critical piece. Upon discovery of the missing component, I had to travel back to the parts department to retrieve. Bell Lexus didn t offer to make the situation right for my having to return to the dealership. Disappointing service from a reputable, luxury company.

Man, it is not often that buying or leasing a car is made simple, straight forward and pleasant, but my experience with James Valentine at Bell Lexus was just that. As a busy professional myself, I don't like wasting time haggling over price or playing the back and forth game. We went in, explained to James what we wanted, he wasted no time in finding EXACTLY what we desired and provided us with the best possible deal right up front. We had been shadow shopping for some time and had a good idea on prices and features. We walked in about 30 minutes before close, but guess what? Nobody rushed us or made us feel pressured. From James through the process into finance and out the door, we were treated with respect. They stayed late to get us out of there.

Sam Meranda was the best. I called ahead and told someone that I wanted a salesman who would get straight to the point and not waste my time. Sam fit the bill to a tee. I would recommend him all day long!

I had a great experience working with Jim Harrison at Bell Lexus. I recently leased a Lexus cross-over SUV. Jim and everyone else at Bell Lexus treated me professionally and courteously. No hard sell tactics, and they understood when I said I had to think about the deal overnight. Most car dealerships would have insisted the deal was for "today only" to get me to commit on the spot. This was the best new car experience I have had - I really enjoyed being treated like a smart professional!

Everyone at Bell Lexus was awesome! Especially our salesperson Claire Padget

Excellent knowledge and service. Strong recommendation.

Richard was very easy to work with. He seemed truly interested in getting me a deal that I was happy with. Would recommend him highly. Stan Ommen

The worst dealership in the phoenix tucson area. Worst purchasing experience ever from any dealership. Unwilling to provide a quote through email and unwilling to provide any assistance whatsoever during the purchasing process. Took 2 weeks of negotiations before i received my fist quote with a VIN number. DO NOT enter the dealership unless you have a set price and even then shop around first. Contact Arrowhead or Earnhardt they are more helpful and provided me with very aggressive pricing. They beat bell easily.

Do NOT purchase from Bell: worst sales team ever, not aggressive on their pricing at all (all other dealerships chandler, arrowhead, earnheardt beat the price from bell by alot), They were just plain terrible

We recently leased a 2018 NX300 FSport from Bell Lexus. Our advisor was Gary Williams. We originally came in to just look, meet Gary and see what decisions we may have to make. Gary did a great job in understanding what we were looking for, absolutely no sales pressure, wasn't sure they had the car we wanted, but it was there and we drove home that night very happy. Gary did a great job and we would highly recommend him for anyone thinking about a new Lexus in the Scottsdale area.
Mike & Lydia Nelson

My wife and I bought a 2017 Lexus the first of the year and our buying experience was great! We did have some minor confusion concerning our trade-in, but that was quickly resolved with our Sales Representative. We have purchased our last four cars from Bell Lexus. A great group of people to buy a car, used or new, from. I would highly recommend Bell Lexus to anyone interested in a new/used Lexus.

My husband and I had just flown back into town from our destination wedding and I knew I had to get a new car as I was in need of one for work. I was having issues with my current vehicle at the time and had been holding off making a decision on whether to lease or purchase a new car. Amy, Normand and Kevin at Bell Lexus in North Scottsdale were all so accommodating and took great care of us as we began to navigate through our options. I'm very impressed with the service we received and would highly recommend them to anyone in the market for a new car. I'm very happy with my new Lexus!

John Easter did a great job of locating the automobile we wanted and helping us with the lease. His customer service so far has been impeccable.
My wife and I give his performance five stars.

Chayse Reed was great. Straightforward to deal with. From test drive to close, no pressure, no issues.

Mike Greene was very easy to work with throughout the purchase process. He helped me get the exact vehicle I was looking for.

Duarte Oliveira was extremely helpful and friendly. Everything was ready for me when I walked in to lease my new Lexus and it was quite possibly the most pleasant car experience I ve ever had.

I went to this location with my husband to look at their SUVs. We were immediately welcomed by Nevenka who showed us a few vehicles. We were introduced to her partner Tyler who took us on a test drive and we were sold. The vehicle was beautiful just what he was looking for. The process was rather easy and quick.
While we were there, almost all of the other sales people or staff greeted us and asked if we wanted anything to eat or drink. Very Classy.
Anyway - thank you Bell Lexus.

Worked with Cameron Fisher as my sales consultant. He did a great job of listening to our needs. We told him how we wanted the transaction to go and he listened to our wishes. There was no high pressure. No program selling. We got a fair price and purchased our NX-300 from him. We are extremely pleased with all the aspects of the dealership from sales to financing to service. I highly recommend this dealership.

My daughter who just graduated from college bought her first car from here. It s a used car, within the first 24 hours we had to take the car back for a check engine light and for the emissions test they forgot to do. Our sales guy was very nice and they said the check engine was due to a hose being lose ( said it could happen with getting the car washed) anyway we said ok and drove away that night we noticed the car making a noise when you turn. We took it back in, they said it was ball bearings that were making the noise that it s not a safety issue and we could replace them... for $630. My daughter gave the go ahead. I find out and I said wait what. We have not even had the car for 72 hours really less than that if you add the time we left it at the dealership and have to pay 600 plus dollars already. I m not happy to say the least I go back with her to the dealership mind you it s a 40 min drive each way for us to get to the dealership I ask her sales guy hey what the heck, is there noting you can do about this we didn t haggle on price Now we have to pay to get this fixed. His response was that it isn t a safety issue therefore they don t have to do anything, he than got a manager who was nice but said the exact same thing. I m in shock! For being the number one dealership this is sure not how I would expect to be treated. It s my daughters first car and I really feel she was takin advantage of. I tried to get her to just give them the keys and say never mind but she decided it was ok and just use the 1000 dollars She has been saving up to pay for it. Anyway
It just doesn t sit well with me so I Wanted to share our experience. Updated to your CS response. You obviously didn t read the review I wrote as I stated my daughter was ok with it, she should of given the car back. You say safety was not an issue and it was checked... well it wasn t checked that well as we had to drive it back because you failed to do the inspection. Another note, ball bearings can be safety issue, a dealership of all places should know this. And Our experience and your comment reflects the fact you don t deserve to be rated anywhere near the top as you still don t get it..
Update 2 took the car we bought into get the door codes from ford, ford said the car needed an update on its system that it hadn t been done another $300 and than we took it back to Lexus as the sound Lexus said it fixed the ball bearings, now they say is not the issue that the struts need to be replaced! So again so much for doing a thorough inspection on this car! I guess it s time we take all these issues to someone at Lexus who cares! As this is all so very wrong!

Best car buying experience on the planet! Courteous. Honest. Amazing customer service.

I worked with Saul M when I purchased my car at Bell Lexus. I had visited Bell Lexus in February and expressed to Saul that I was interested in an all-wheel drive. I was impressed that he remembered this detail and contacted me in April when an all- wheel drive became available. I was not in Phoenix when I purchased this car which made it more challenging but Saul ensured the execution went smoothly. He became involved with all the details from purchase to shipping.

The dealership has a lot of inventory and the sales team is committed to helping an individual find the right car!

I dealt with John Easter at Bell Lexus North Scottsdale. John was a pleasure to work with and helped me to get a great deal. The process was hassle free and the total time I spent was just a few hours.

Carley is the tech I went to when I got my new car, when I got a new phone, and when I had a problem with my phone. The last time, it took Carley less than 2 minutes to fix my problem. Carley always greets me with a smile. She is a bright, and very efficient young lady.

I reside in Vegas and recently purchased my QX70 over the internet. My sales rep, Richard was super helpful and awesome! I received my vehicle the same day it shipped out. My SUV arrived clean with no damages. I couldn t be more satisfied. I highly recommend working with Richard if you want someone with great communication and no BS! I ll be back to purchase again when Infiniti comes out with their updated model of the QX70.

I went in for front strut rod replacements, 4 wheel alignment and engine insulator replacement. My car was repaired within 5 hours, and the quote was less than the independent shop I visited previously. I appreciate Dieter's willingness to have his mechanics work on my older, high mileage vehicle! Superb work and great customer service.

We had a great buyer experience with Kevin Wilson. This our second auto purchase at Bell Lexus. We experienced professional customer service, easy transaction of paper work with Kevin leading the process. Our experience with Gary Kruetz , Service Manager has also been excellent. This organization is at the top of their game for ensuring a positive experience.

Very nice upscale dealership.
Staff is great.
Dont forget to visit the breakfast bar..

My wife and I were in Scottsdale for our annual Mayo Clinic visit and happened to meet John Easter at Bell Lexus one evening after dinner. We are always on the look out for a great Lexus trade in. Well the next day John not only alerted us quickly that just what we were looking for was coming in but he drove it out to Mayo during our appointments so my wife could see it and we'd be sure to have the opportunity to purchase such a great find. . Obviously, we recommend that if you know exactly what you are looking for in a preowned lexus and have access to Scottsdale....JOHN EASTER is your man!! John is very respectful, a good listener and demonstrated real customer service from beginning to end.

Went into the dealership after receiving a recall notice on my LX470. Could not have had a better experience with their service department...the lot attendant greeted me promptly, and the service advisor worked quickly to get me on my way! Picking up my car was just as good, and I received my vehicle back clean! The Lexus experience blows away Mercedes service, handsdown!

I travel the 90 miles to have my car serviced by this dealership. That alone should tell how great of a place this is!

I have always had my cars serviced at Bell Lexus over the years but this was the first time for a purchase here. Up until now i always felt they were just interested in getting themselves the most money for the sale instead of working with me to interest me and listening to my needs for purchasing here. Richard Von Braun changed all of this. He and all persons who were involved with me this time were genuinely interested in working with me to gain my business and they did gain my business.

I found this dealership and Kevin Wilson to be all the quality that Lexus stands for.

Service reps are always very attentive and prepared for my arrival. They take "service with a smile" to a new level. Richie is a great asset to Bell Lexus. It is obvious he is very well experienced and knowledgeable with the vehicles and all service aspects and responsibilities. And does so with a smile and great attitude.

AI like the place. Lot of nice and beautiful cars brand new

Probably the best service dept we have ever been to. Runs like a fine tuned machine!

We just purchased a beautiful 2018 IS300 from Bell Lexus North and it was a wonderful experience. Our salesman, Paul Savage, was patient and thorough, as we test drove 4 different vehicles. The positive experience continued with the Finance Manager and our Technology Advisor. We will certainly recommend Bell Lexus North to our friends and family!
Steve and Mary H.

I purchased my GS form this dealership 12 years ago and I have always been pleased with my experience there. Each time that I come, it is truly a great experience! My service consultant is absolutely a joy to work witgh. He is professional, knowledgeable, dependable, respectable and always friendly! If he is out when I call, I try to wait for service until he returns. This is a large part of why I drive to Bell Lexus for service instead of going to a closer dealership.

I recently purchased a new 2020 Lexus RX 350 from Bell Lexus and it was a great experience. Noah Sharp handled most of the transaction but it was a team effort including their technology and delivery expert Emily Harris. Noah did a great job showing me many cars and was very good at explaining all the option/features that were available on each car. I felt no pressure to purchase and it was an outstanding buying experience.

We purchased a certified preowned Lexus 350 from Nick Amar at Bell Lexus in Scottsdale. It was a wonderful experience. Nick was very helpful and shared information from his impressive background. Equally important he was friendly and applied no pressure, with everyone we interacted with at Bell Lexus was equally friendly and service minded.
We love our car and look forward to a great future with the number one rated service team as well as with Nick.

My husband and I had a very good experience when we purchased our vehicle at Bell Lexus. Tom K. introduced himself when we arrived and he spent a lot of time with us explaining and demonstrating the high quality of vehicle that Lexus provides. Tom was very thorough from the beginning to our eventual purchase of our vehicle. The team at Bell Lexus were very professional and efficient in their processing of our car purchase. Thank you Tom and Bell Lexus. We love our car!

Richard treated me with utmost respect and professionalism. This is rare when a woman walks in by herself to buy a car in one day. I drove happily drove home in my brand new Lexus Hybrid SUV the same night that I walked in.

We recently bought our second car from Bell Lexus, Roy Young was our salesman. Roy made our car buying experience an enjoyable, quick and easy. I would strongly recommend Roy to anyone considering buying a car.

Excellent service from Kevin Wilson at a time when we were still upset about the car accident and the car being totaled. He made the exchange as fast and simple as possible.

Very friendly dealership, great customer experience

I recently bought an LC 500 from Cameron Fisher at Bell Lexus. Cameron was very helpful in answering my many questions and moving me through the process. He sincerely believed this car would be a good fit for me, and made sure that I was happy with the choice. He also made sure That I knew the basics on the car s systems and put me in touch with one of their tech people to make sure I would know how to utilize all of the features to most enjoy the car. Thank you, Cameron.

I've had a problem getting people returning my calls. I'm considering going to an independent mechanic in the future.

It was a pleasure buying a car from Doreen Fischer at Bell Lexus in Scottsdale, AZ. There were no games, she just honestly tried to find what I wanted, patiently explained to me all the options, and went the extra mile to get me in the car I wanted at a very good price. I highly recommend this dealership and especially Doreen!

Tom K. was amazing with assuring us in the purchase of our new Lexus. As a matter of fact, everyone at the Bell Lexus in Scottsdale was fantastic from the time we walked in the showroom! Service excellence, professionalism, and family oriented.
Thank you again !!

I thought all 2020 cars would have a navigation system and I didn't check it out....no navigation system in the 2020 IS 300 !! And the agent did not
point that out! I found out when I went in to have it downloaded. They
downloaded on my phone a Scout GPS....how cheap......

We have been taking our cars to Lexus North Scottsdale for years now and recently got a recall on our airbags. We took the car in one day after calling to schedule the fix, left with a gorgeous loaner car from the great help of Martin. He was professional, knowledgeable, and went above and beyond to ensure we left satisfied.

Love this place. Great people and beautiful cars. You must buy from here!

As usual, everything was great! The food was great! Everyone was very friendly!

Duarte was excellent. Very forthright and trustworthy. Made for a very pleasant shopping experience. If you're looking for a Lexus, I'd highly recommend seeing him.

Mom's 88th birthday was so special at Bell Lexus! Richard was patient, kind, and accommodating. Best part is that he allowed us the time to decide on our own without being pushy. So important and Mom really needed a pick me up...as soon as she sat in the back seat, she fell asleep! That was the first sign the car was for us. I'd shop here again and again. Thank you Bell Lexus for your service! Judy and Granny!

Richard was very helpful. He did not pressure me at all. He helped me get a great deal. I loved how he got me the perfect color.

We had a great experience leasing our New RX 350 from Gary and Chayse at Bell Lexus in Scottsdale. We would definitely recommend them without hesitation as the go to place for a great deal !!

Parts department is AWESOME! I worked with Joe and his service and customer centric approach was refreshing. There are probably 20+ closer Lexus dealerships than Bell Lexus but I choose to deal with them and pay shipping on parts due to their amazing service. Thanks again!

Claire Padget was my sales representative and she was terrific!

The customer service was great until my wheels got damaged here. Now I have a tire pressure sensor light that comes on and off every day. Don t understand why my vehicle was driven for 3 miles for a battery change and now no one wants to own up to the damage. Just sucks because this was one of my preferred dealerships to come to.

I just leased a 2014 Lexus RX 350 from Bell Lexus. The sales process was handled via email wit Alexandria Perkins. It was the most positive sales experience that I have ever been through. She was extremely knowledgeable about the vehicle and all of it's features. The vehicle was ready within two days of my initial contact with Bell Lexus. This is a top notch dealer and is the only one that should be considered when shopping for a Lexus. They have dedicated, professional employees who go out of their way to exceed their customer's expectations. They significantly exceeded my expectations and will become a lifetime customer.

I would like to emphasize how much I appreciate the straight-forward, no haggling process that I experienced during what I expected to be a long/laborious lease negotiation. The salesman (I think his name was CJ?) assigned to work the deal came in with the bottom line and respected our time, recognizing that we'd already done thorough research regarding pricing. We believe that he gave us a fair deal. We had just come from Audi of North Scottsdale with a bad taste after their sales personnel showed how rigid they were in refusing to work with us to get a good lease deal. They would not even budge, which is ridiculous in this day and age in this economy where having a luxury vehicle is becoming less the norm for certain households. Our experience at Lexus could not have been in more contrast to Audi. Even though I liked the body of the Audi Q5 better than the Lexus RX350, I chose to make a deal that evening since it was so easy rather than drive around the valley shopping around at the other Audi dealers.

Outstanding service very professional and respectful!

Kevin Wilson made my experience at Bell Lexus in N. Scottsdale stress free. It had been 17 years since I purchased my last vehicle and Kevin made it seamless. He was so accommodating, staying late, making sure I got everything I needed and helping me with my trade-in. Any friends and family I have that need a car will get one of Kevin's business cards. Thanks Kevin!

Mike Greene did a great job helping us decide on our new Lexus.

Robert Van Braun was the best sales person I've ever experienced. He's was referred from my Boss and my District manager. Also with Matt Franz the GM they we're able to get my car at my budget. Thank you so much!!

Mike was great, from our first meeting through the day of vehicle delivery, and beyond. Promptly responded to emails and texts, and was always accommodating. Highly recommend Bell Lexus.

Rommy was very patient with us at the location as a sales rep. He took time to answer all our questions.

sales process handled professionally, all questioned answered.

Gary and I have purchased a number of Lexus vehicles from Tom K. He has always given us his full attention, takes his time making sure we know all aspects of the vehicle and never pressures us into making a decision. Bell Lexus of Scottsdale is lucky to have a conscientious person like Tom K representing Lexus. We have no reservation recommending Tom to anyone. Gary and Brenda Stoefen

Worked with Kevin Wilson to buy a new GS. Kevin made it easy and found the car I wanted in short order.

So knowledgeable in every aspect of the suv I purchased! Loved the experience with everyone involved!

Kevin Wilson is the one to see. Guaranteed !
Bell Lexus Scottsdale has the best service.

I purchased a NX 300 at this dealer and Mr. Mike Strickland was my sales consultant. Mike was very genuinely friendly and treated customers with respect. He was also very knowledgeable of the 300 and 300h models that I am interested in. The negotiation was smooth and there were no high pressure sales tactics. I would definitely recommend Mike and this dealer.

Our Lexus sales associate, Saul Monteon, made my first Lexus acquisition easy and painless.he was very knowledgeable about the lease versus purchase options, and provided excellent customer service afterwards. I d highly recommend him to friends and family!

Bought a used car from Bell Lexus for our college daughter about a month ago. They told us that the car was in great shape, their service center looked it over and that they would never sell a car not up to their "high standards". Felt really good about buying it due to the dealership being "family owned" and the salesman's assurances. After owning it a week we found the car needed $2k of work. Sent numerous emails to them to just let them know our frustrations and see if there was anything they could do and we never even got a response. Very unhappy with the level of service once the car was purchased. would not buy from them again.

Always classy being pampered at the Lexus service department

The staff at Bell Lexus has a 5 Star rating for a reason, and let me explain why. Earlier this year during the COVID-19 lockdown, I purchased a beautiful vehicle (which was maintained for the past 16 years at Bell Lexus). The sales representative, sales manager, service manager, and service consultant were AMAZING. Not only did the sales manager drive the vehicle (mind you it was a 16 year old bargain) to my home for me to review, but he also provided all the paperwork for the purchase. The additional cosmetic requests were also addressed and taken care of without a question. The sales team was professional and I was treated with the same respect and dignity as someone who would walk in and purchase a much more expensive vehicle. (This is a quality that is scarce to find, so I knew this was the right dealership for me to purchase my vehicle.)

Due to COVID19, I had not driven the vehicle very much and the friver's door lock stopped working with the key FOB - without any issues, Nick Amar in the service department escalated the issue to be repaired at no charge. When I tell you that he went above and beyond to help me, I truly mean it. Nick will ALWAYS be someone that I will trust to be truthful and helpful when you need it. So, 5 Stars for my first experience with my consultant, Nick, in the service department.

I cannot express further the exquisite atmosphere, the cleanliness, the kindness, the hospitality, and overall exceptional experience that I had at Bell. In my lifetime, I have never had this type of experience and I will be a forever customer - the impact and dedication to excellence is beyond belief.

Jim Harrison at Bell Lexus North Scottsdale was great to work with in the purchase of my new RX - love it and the experience!

I owned 2017 RX350 6 months Back (Bought from Arrowhead BMW Showroom) and i'm happy with my vehicle. However i faced bad experience with two Lexus Dealer (Bell Lexus and Arrowhead Lexus in Arizona). Below are the Key Points i want to highlight where Lexus should think about and improve in Arizona.

Incident 1 with Arrow head Lexus - Gave me a False Commitment to attract Buyer and when i go to face to face, they came up with a different number and wasted my time. (Un Trustworthy Sales Team from Arrowhead Lexus)

Incident 2 with Bell Lexus - While i'm trying to purchase RX350, they Hold me for almost 4 to 5 Hours in the name of price negotiation and keep on revising the price for the same price and Doesn't care about Customer Time and keeping them waited for long time and i'm ended up with Zero benefit.

The next day after Bell Lexus i made a visit to Arrowhead BMW and i got a great deal Price Reduction of almost 5K with good add Ons (Took 2 Hours to finish the deal) . More important they gave a good confident that they are listening to the me and really made me to feel that they are really working on the numbers. Finally i got the 2017 RX350 fully Loaded (Luxury Package with Running board, heads up display) Top notch model for 40K. (Where Bell Lexus didn't made any price negotiation on the same 2017 RX350 and really didn't care abt the Customer) - (Circling back the same number between 43 and 44K - this is Excluding the running board, heads up display)

Now i'm pretty nervous to give my Car in this showroom for the service. I'm thinking to give my car to Toyota Dealer for service as they can do better care rather than this two dealer.

Please try to improve the customer care and make competitive Deals for the customer.

I gave this 1 star, Otherwise i cant submit this Post.

They always do a great job. Love my car, service dept. Is amazing!

Excellent customer service, kudos to Amy in sales, Gary in service and kudos to Cheryl at lunch counter.

The service lounge is well-stocked and the hostess is fabulous. Truly outstanding is the rating when I compare to other dealerships. It is much better than the Mercedes dealership!

Just helped my good wife select her new RX350. Whew, she must have thought she was trying on shoes the way she put Mike through his paces of fetching model upon model so that she didn t have to wade through a labyrinth of models. That was good but my point is he did it so willingly. He is plainly a nice man who takes his time. After my wife made her selection including a test drive Mike has a quiet and comfortable desk space where we finalized the paperwork and horse trading. We were delighted with the final price when Mike got up from his desk, excused himself for a few minutes then returned with the news he had just saved us another thousand dollars by working his magic on his sales manager. Altogether our most pleasant auto purchase ever. It s two months now and our new RX continues to please. Thank you Mike and thank you Bell LEXUS you ve taken auto sales to a new and higher level.

Cost me 500.00 to get a wire fixed. That's a lot but less than the 800.00 I spent at two other garages and I t did not get fixed

Wonderful car-buying experience. No pressure sales tactics. See Gary for your car buying needs.

Great, personal service. I go out of my way to come here rather than other Lexus dealer/service options in the Valley.

I was very disappointed in the service representative Tracy Fhrenbruch. Picked up a nail in a tire. I m out of town just bought my Lexus in Omaha And in my travels picked up the nail. I have the wheel tire paint windshield insurance and she wanted to see the document. The salesman from Omaha emailed a copy of it. I called her and left a message on how she wanted to proceed and she never returned my call, I went to Earnhardt Lexus and had no problems. She made me feel I wasn t good enough..

I recently purchased a new 2020 Lexus RX from Richard Von Braun at Bell Lexus in North Scottsdale. It was a great experience. I visited three times before making my final decision. Mr. Von Braun spent the appropriate amount of time with me - answering my numerous questions - as I wasn't exactly sure what I wanted. A new 2019 or a 2020, hybrid or not, color, buy or lease, etc. I'm very happy with the vehicle and my overall experience with all employees encountered. Thanks, Rene Evans, Paradise Valley, Arizona

buyer be very aware.I bought a 2018 es 350 from bell lexus, I asked and was told this car had the luxury package, this was not true. the morning after the purchase I found information in the glove box that showed this car had been damaged and a door repainted. bell lexus was aware of this since it was a corporate car owned and used by bell lexus but since they repaired it inhouse no damage report showed up on carfax. very slick! steven s Tucson az

Love our new Lexus NX300 F Sport. Nick Amar did an outstanding job!! He s a true professional sales rep. Bell Lexus IS fortunate to have Nick with the Lexus team.