Karen Bourke

Review of Bell Lexus

I was very disappointed in the service representat...

I was very disappointed in the service representative Tracy Fhrenbruch. Picked up a nail in a tire. I m out of town just bought my Lexus in Omaha And in my travels picked up the nail. I have the wheel tire paint windshield insurance and she wanted to see the document. The salesman from Omaha emailed a copy of it. I called her and left a message on how she wanted to proceed and she never returned my call, I went to Earnhardt Lexus and had no problems. She made me feel I wasn t good enough..