We just leased a new Lexus ES350. We had a very pleasant experience working with Jeff Reddick as our salesman. He took the time to listen to what we were looking for and directed us to the car that suited our needs. No high pressure, very helpful and professional. A great guy to work with and we recommend him highly.
We ve always enjoyed excellent customer service at Bell Lexus but especially during the current pandemic when we ve not been venturing out much the salesman made great accommodations so we could upgrade our Lexus RX to the newest model with convenience and safety in mind.
My husband and I found a car we immediately fell in love with. We contacted Bell Lexus and were connected with Kevin Wilson. He was very professional and knowledgeable. No pressure involved at all. We decided to purchase the car. He worked with us throughout the process, including financing, making sure we got the best rates. The process was fast and our car was shipped to us in Georgia. Thank you Kevin for a great car shopping experience. We re very pleased.
Staff was rude and insulting to my wife. Staff was not knowledgeable about their own products. Terrible experience no one should have to endure.
Ok service but you have to stay on top if them. If you dont tell them to fix something, they will ignore it including a flat tire and the oil light on.
Jim Harrison was our sales rep and did an outstanding job for us. He was professional, very helpful, answered all our questions, and was very friendly. We would recommend him, and Bell Lexus, to anyone! Bob & Sharon Hendricks
Duarte is amazing and a big reason for purchasing from this dealer. He is knowledgeable, funny, honest and more than willing to go above and beyond. Also, he is not pushy and for the most part just let us look around with no pressure.
Overall a great experience and it was actually fun buying a vehicle here (never thought I would say that). Every time I think about purchasing a vehicle I love the research but dread the dealer experience. Not so here. This was the best dealer interaction I have had and I've dealt with Volvo, Ford, VW, GMC, Chevy, Mercedes, Nissan, Jeep and a few others.
Follow up: It has been a month since we purchased a Lexus here and I have to say I am very happy with the car and this dealership. In thinking about how car buying can be difficult and frustrating I can honestly say this was a great experience. Thank you Bell Lexus for a great car buying experience and not being pushy.
I recently bought a 2020 GX 460 Lexus with the help of salesman, Kevin Wilson. The car rides so smoothly. I want to thank him for his help & the courteous service he gave me.
Bell Lexus North has a great crew & everyone
Is very helpful. Hoping to take several road trips & this car will make it special. Thanks again Kevin & I'll send postcards! Lin
I came in and bought a used 2015 Lexus GS 350 F sport from Micah and she was excellent! Great service and she kept in touch and was great through the whole stressful process. Everyone needs to go buy a car from her!
Everyone was fantastic and I will have to say this has been the most enjoyable car buying experience I have ever had. Thank you.
Jim Harrison is as good as it gets. His product knowledge is superb along with his easy manner from the product demos to the final paper work and delivery. Four Lexus purchases from Jim speaks for itself!
Friendly, courteous and attentive service. The entire staff really works to provide a great car-buying experience.
I ordered some brake parts, made a mistake. I called them from Dunlap Tn. and the parts man was so nice and canceled my wrong order and got me to the right parts. So understanding and patient what a guy!! I failed to get his name, my mistake again.
Wow!! So nice , professional and courteous! Can t say enough good things about Cameron and Cheryl !! Great experience! Very very nice! Highly recommend!!!
Very personable, and answered all questions and concerns. It was a very good experience for us
Rommy Tartar was my Product Specialist (Salesperson). Besides being extremely knowledgeable about the vehicle that I purchased, he was also a truly nice person. I have not had a salesperson with the approach that Rommy has to his clients. I would recommend him to anybody.
Jim Gillentine, part of the sales team at Bell Lexus North Scottsdale, did a stellar job of navigating me through purchasing my new RX 450h! Everything went very smoothly, and he helped make the process seamless...
Thank you! I'll be back!
I like this car dealership because, it's very clean, customer service is outstanding, with friendly business men and women working with team Bell Lexus. Very nice selection of new and pre owned vehicles to choose from. I'd recommend Bell Lexus to any given person, family or friend on any day of 6he week! Keep up the great work!!!
Richard Von Braun was the best sales consultant I have ever worked with in purchasing a car. I highly recommend him for his professional style and credibility. He was able to get me the car I wanted in less than three hrs. All the staff have been great to work with as well. Thank you.
One of the best Lexus Dealers in the Country! I say that from experience, I have dealt with Lexus Dealers from Coast 2 Coast and Bell Lexus takes the cake. The service is unrivaled and attention to detail along with the Customer first attitude. Big shout out to Joe and Dan in the parts department for always doing the impossible, Keep up the great work!
A first-class dealership creating a great customer experience.
I recently traded in my Honda S2000 to lease a new Lexus UX, and had a great experience compared to other car dealerships I have visited in my past. Dante was the salesman who assisted me in my time of need! I had my eyes on a different car at first, but he took my needs into consideration and presented me with the perfect vehicle without any pressure. So thank you Dante! I m loving the new UX! I will definitely be returning to Bell Lexus when my lease is up! Thank you to the whole team!
My sales consultant, Mike Greene, made a process that can be very difficult for single women an absolute delight. He was genuinely interested in what mattered most to me in a new car. He took extra time and extra pains to explain available alternatives and allow me to test them out, sometimes several times! With no rush and no pressure, I came to a decision that I am extremely happy with. It probably doesn't get better than that.
Very good experience. Gary and Dan were great Great price on the car very happy
Had a similar experience to Monica's. Just purchased a used vehicle and after 2 days we tried to return it. They refused and we then kept asking over a two week period. Still no compromise on returning the vehicle or exchanging for anything else. We were rushed into purchasing the vehicle because everything was closing because of the rioting. We will not be using this dealership or any Lexus dealership in the future!
Airbag recall. Made appt. Arrived and taken immediately. Loaner ready. Given a time of a 30 minute window. Was done as promised and washed. Definitely will return. Greg, the service advisor, is great.
Kevin Wilson is a true professional. As a past employee of Toyota Motor Sales (the manufacturer of Lexus autos), I am familiar with and have taught sales process classes to sales people. Unfortunately, pressure to close a deal is usually the nature of the beast with auto sales. Kevin and Bell Lexus break that stereotype. While Lexus preaches a more professional approach, it can be lost in the daily grind to get business accomplished. This is absolutely not the case at Bell Lexus and specifically not the case with Kevin. He is friendly, accommodating and very easy to work with. I strongly urge anyone in the market for a new luxury car to seek our Bell Lexus and specifically Mr. Kevin Wilson!
Chayse was my product specialist at Bell Lexus and he was professional and respectful from the start. He listened to my needs, answered my many, many questions and was very patient. Chayse followed through will all of his promises and buying a car from him was my best car buying experience to date! I would highly recommend you ask for Chayse when you arrive at Bell Lexus, you will not be disappointed!
James Valentine was an excellent companion and instructor on our journey to the purchase of a RX450. He listened to us, he became proficient in knowing what exactly we wanted in a vehicle. He taught us how the technology and driving experience of the Lexus would meet or exceed our expectations. The process was as reasonable as it was enjoyable. (Ask James the origins of the front grille design!)
I was very disappointed with this Lexus dealer. I did a google search for F sport springs for my car and Google brought up a listing for the springs on eBay, from this dealer. The price was reasonable and they had several available for purchase. Sometimes I m leery of purchases made on eBay, due to the fact that sometimes the items are fakes or copies. This was a Lexus dealer,so I thought it was going to be a good experience. I placed my order, with an estimated delivery of 5 days. On the 4th day I checked the status and it showed no history of movement from the dealer. I waited and contact the dealer on the 5th day, the delivery day . A couple days later they contacted me and said that fedex picked up the item and they would contact fedex about the package to see what happened and that this was unusual for fedex to lose a package. But the tracking history doesn t show a pick up by fedex, it just shows that a label was created by them for pick up. I wait a couple more days and received no contact. So I sent another message about my disappointment with the dealership. A few minutes later they cancel my order and say that my money has been refunded, and still has not appeared back in my account but that is a separate issue. They had no sense of trying to satisfy the customer. They didn t try to say we will shipping you another set of springs and we will take this up with fedex. No sorry let s us find a way to make this right. No explanation whatsoever. To make matters worse, I found out today that they banned me from purchasing other products they had available, for my Lexus, on eBay. Their actions were very unprofessional. I do not recommend doing business with this dealership to anyone!
One of the nicer Lexus dealership with a huge selection. Did not feel pressure at all when walking around looking at cars on the lots. Spent some time with a sales person and didn't get a guilt trip for not buying and wanting to do more research. My only complaint is the sales person had zero information on lease pricing on the fly. Never once did I hear about the specials incentives from Lexus. That part I did not like! It is 2017 a car dealership should be transparent as possible and always offer you pricing and incentives.
Nick got me the exact car I was looking for with no hassles or problems. Great guy and easy to talk to and listens to the customer. Would not hesitate recommending him to any of my friends.
Kevin Wilson was wonderful helping us. I had called ahead, and he was quite prepared with what we needed.
Bell Lexus North Scottsdale is the only Lexus dealership we go to for purchasing and servicing our vehicles. There are several closer but we chose Bell Lexus for the outstanding attention to detail and the friendliness from sales to service. We purchased a new Lexus ES350 a few weeks ago and we were lucky to meet with Gary Williams who was our sales person. He was very helpful and knowledgeable in explaining all the technical aspects of our new car. We would highly recommend Gary to friends and family looking to purchase and new or used vehicle!
The service at Bell Lexus was amazing as I leased a car to replace my 13 year old RX 400h. And Jim Gillentine was my sales exec and worked to help me close this deal. He gave me many alternatives to reach an acceptable lease price and a trade in price for my 400h.
The entire transaction was clear and concise from the selection of my new NX, the lease agreement, and the technology. All steps were seamless and I drove out with an excellent Lexus for my needs.
While this is my 3rd Lexus, Bell Lexus is by far the best dealer to purchase and maintain our cars. The service we have received has been awesome. We recommend Bell Lexus to our friends and highly recommend Jim Gillentine to those who want a first-rate sales executive.
an oil change, wash and vacuum is getting kind of expensive - especially when a week after this service I am told that my battery is not putting out enough power to carry me through the summers extreme temperatures. I don't drink the coffee but maybe I am paying for the cute little coffee shop in the customer lounge...
This dealer does not stand behind any of their promises. They don t return phone calls and their paperwork is fraudulent. They re scam artists!
Lexus is already great but Eric our service person goes above and beyond. Thanks Eric
Car buying is often an uncomfortable experience, but Bell Lexus and Neal Washburn made it much more enjoyable. We never felt pressured and we felt Neal was extremely helpful. We really love our car and his help in negotiating was really appreciated. He answered all our questions and it was our pleasure to work with him. He is highly recommended by us!
I own many luxury cars. I do most of my own repair and maintenance. I needed an alignment on my Lexus, and their service was the best of any luxury car dealer I have ever been to. A Mr. Bell was our service rep, and he even offered us a free lunch while we waited. Best service visit ever!
Excellent service and very nice facility David was great to work with
If you want a great experience buying a car, Kevin Wilson at Bell Lexus was great working with.
Jim was kind and helpful to deal with. There was no pressure, just useful information. Thank You Jim
Been utilizing the excellent service here for over a dozen years. Same service manager (Dave Bonnel) who is never less than polite and always informative, explaining unexpected service issues thoroughly in term understandable to the lay person. When I needed to replace my 11 year old Lexus he
It was such a pleasure doing business at Bell Lexus. Carl Pickett is very personable and professional. He gave us lots of information and was very open and transparent. There was no pressure to make a decision. We were very happy to have met Carl and he made our visit very pleasant and successful. We feel like we made a wise purchase. Rosemary & Ernest.
We really liked Amy a lot. She did not push us like some sales people do. Everyone at Bell Lexus were really nice really went out of there way to make us feel like family. I would highly recommend them. Remember to ask for Amy she even delivered our new car which was a hour and half from Bell Lexus.
Parts department needs to learn what customer service is . Tried to orders parts internationally which they advised they do as soon as an issue arises they want nothing to do with it and don t even try to resolve the issue . I m not even concerned with the price it will cost to get it and yet they don t even want your business . Quite poor .
I called another dealer who was more than happy to take my money and was able to promptly get it done . It s really not difficult to provide a service and resolve issues .
Martin is the best of the best. Excellent customer service.
David Noonan was so helpful to us when we were picking out our certified used Lexus RX350. We didn t feel any pressure through the entire process. His knowledge of the cars and its features was very deep. We love our car! Thank you, David!
This dealership (especially DUARTE OLIVEIRA and MATT FRANZE) went above and beyond to make sure that I was satisfied with my purchase. I purchases a used vehicle and travelled from out of state to pick it up. Their customer service was excellent and they had everything prepared and ready to go since I was on a tight schedule. Once I got home, I found some issues with the vehicle and brought it to their attention. I felt they really treated me with respect and acted with integrity in how they resolved the situation. I highly recommend that you work with Duarte if you looking for a new or used vehicle.
Paul Savage was amazing and made our car purchase experience fast, easy and painless. It seems to me car purchases should always be this way, but usually are not, so I will be using Paul going forward. Lexus dealerships are the best of all car dealerships and Bell Lexus is the Lexus crown jewel. Very, very happy. Thanks
Drove up from south of Tucson (Green Valley) to purchase a new Lexus RX-350 and ended up doing a one-pay lease. Very good pricing---(better than in Tucson, making the drive worthwhile)----and service; definitely a "top shelf" Lexus dealership. Both John Easter (in Sales) and Cheryl Hagen (Financial Services Manager) were excellent to deal with. I recommend!
i went here to get parts for my vehicle was told i had to wait till the manager returned from who knows were and while i waited i got food,drink and entertainment was totally blown awat with how awesome they treat each person. It doesnt matter what you are there for they make sure your comfortable . If i decide to car shop again i might actually visit here.
I recently leased a vehicle from Bell Lexus North. I was fortunate to have worked with Tanner Perry. He helped me with the process, from choosing the right model for my needs, to signing the documents and he did it all with knowledge, enthusiasm and care. He s my go to guy at the dealership!
Just purchased a 2017 Lexus RX350 with all the bells and whistles with 16k miles. It had been a loaner car from Bell Lexus. We told our salesman Jim Gillentine exactly what we wanted, what we wanted to pay, and he found this one, even though it was not originally for sale. There were a couple of paint chips on the front end and the dealer removed the protective "bra", repainted the hood and replaced the "bra". The whole transaction was very smooth; nice to deal with honest dealer.
We have bought a lot of cars in our lifetime and had some good and some bad experiences with sales persons. My wife and I can honestly say Dwight
Alfonsi ,at Bell Lexus, was the best salesperson we have dealt with.
No pressure, listened to our needs and always available to take a call to address any questions we might have.
If you want to be treated right........" Call Dwight ! "
The lounge was quite pleasant, refreshments were served. Since we had other things that needed to be done while in Phoenix, a beautiful loaner car was provided for us use. We were notified when our car servicing was complete. They went out of their way to make sure we were completely satisfied.
Great service. The staff was polite, courteous, and very helpful. They even washed my car.
John Easter assisted us in purchasing our new RX350 and he did an excellent job. He spent time showing us several vehicles and was highly professional and extremely helpful as we made our selection. John is very knowledgeable and was delightful to work with during the whole buying process.
Lovely space, clean, big and lots to code from. Met with my brother, an amazing and honest car salesman, Wayne Hildebrand. He is hard working and knows the inventory so please go visit him and purchase your new Lexus from him. Be sure to look at the new models, they're amazing.
Before I walked in the door to buy my first Lexus, I turned to the Heavens and begged for a salesman who wasn t superficial. Six pairs of eyes landed on me, in unison, the minute I entered, and Richard Von Braun, who became my salesman, was the first of them who approached and warmly greeted me - the Heavens were clearly showing off when They selected him. His name is plastered on plaques all over the walls, and blindfolded, I could easily add to those awards - most genuine, most kind-hearted, most integrous, most humble and knowledgeable and dignified all rolled into one. He comforted my every concern and was gracious with my endless questions. I will not buy another car without him; this was the first time I had bought a car on my own and he made me feel not alone. That should be the title of another plaque. Because of him, I almost didn t notice Bell Lexus other fine qualities but alas, I do melt into the feel and look of luxury so it did catch my eye. It felt like I was surrounded by marble and diamonds; everything glittered and sparkled with beauty and cleanliness while simultaneously, the staff were really down to earth which is an awesome combination. They served me coffee, tea, lunch, bottled water and bright-eye d smiles around the clock and were constantly accommodating my every need. It s an understatement to say I have needs. They accommodated. Becca is a technological genius with true patience and Deiter is my personal Service Technician (I have my own!) who is very sweet and generous. Oh, the car? Stunning!! The NX 200t F-Sport is a dream, from the fine interior stitching to the turbo acceleration and every other bell, whistle and button I didn t even know I wanted! People have told me a Lexus will go forever, I like solid and reliable, all day, and I m sure before forever comes around, I m going to be hankering for a brand new RX....
Richard Von Braun was my salesman at Bell Lexus. I was dreading going to a dealership to buy a car but he made the process so much easier than expected. I called ahead of time to set an appointment and when I came in for the first time he was already prepared with several options meeting my exact specifications. He was not pushy at all, I did not feel overwhelmed or confused and left feeling pleasantly surprised by how smooth the experience was and how comfortable I felt. I wanted a certified pre-owned car and they didn't have exactly what I wanted in stock at that time but over the next few weeks Richard went above and beyond and out of his way to find the right car for me, and ultimately he did. I am very happy with my decision to buy from Bell Lexus and especially grateful I had Richard helping me. I highly recommend both to anyone looking to buy a car.
I walked into Bell Lexus North Scottsdale with multiple criteria I desired in my next vehicle. I was greeted at the door by Nick W. He was fantastic! No sales pressure at any point in time. He just made sure to find a vehicle that fit my overall criteria and was successful! Everybody at this location was super nice and very accommodating. Most pleasant car buying experience yet.
My wife and I had a great experience at Bell Lexus. Gary Williams was our consultant and provided a great buying experience. We took a long time to make up our mind (months) and when we did the process was handled with upmost care. Gary was patient, knowlegable, and friendly. He followed up with information promised and did not pressure us one bit, which was greatly appreciated. Karen and the rest of the Bell team were first class in execution and even stayed late to ensure we were taken care of. Nice way to buy a car.
I recently purchased a vehicle from Bell Lexus in Scottsdale, Richard Von Braun and the entire support staff were great to deal with. Professional and straight forward. Thank you
I bought my first Lexus RX350 from Scottsdale Lexus. Great car and I was very happy with the service.
Moved to Bell Lexus only because of the professional service of Gari Kurtz.
December 2016 I bought Lexus RX350 from Bell Lexus.
Battery died in April 2017 and all computers were screwed up. I had to drive at night on halogen beams, high beams and auto were not working, lost the dynamic lanes and I was told Bell Lexus had to recalibrate the computers, navigation couldn't be used as I put the address and it was guiding me in a circle, car had a hesitation and Bell Lexus told me they erased the memory and installed the software again, all settings were changing and Bell Lexus told me it is from the bluetooth and some apps in my phone, but my phone was not even connected and set, now no bluetooth as it does not come to any phone to connect, garage opener can not connect with the car, experienced unintended acceleration while driving with 3-5mph on the parking lot, twice experienced unintended deceleration and have my car 8-9 times already for service.
First 4 months I was very happy...really happy. Battery died after 4 months and I paid over 60 000 and not able to use anything I paid for.
Contacted Lexus Customers Service twice and of the end I was asked "What do you want from us?" I was speechless.
Contacted Lexus Headquarter in Texas and they sent an email stating they don't believe my car was made by defective pieces. Agree!, but I have videotapes of most things that happened and no one contact from the head of Lexus even I requested a meeting and I suppose to get a call ...don't hold your breath there was no call.
I was put in a test for the settings which I passed. Test to see if it is an operator error LOL ...it was not my error or cell phone error.
Everything started with the dead battery Bell Lexus sold me the car with and Bell Lexus is aware, but ingoring the problem for 14 months already.
Think before you go there and spend your money...
Just made a final call to see if Bell Lexus North Scottsdale is planning on solving all problems I experience with the car they sold me and I was literally ignored.
It is frustrating to find out only service department is aware of the issues, no one above service dept was informed, service not capable to find and solve the problem.
I am disappointed of the lack of loyalty and integrity of Bell Lexus.
Nick Winkey and the staff at Bell Lexus took their time to make my experience easy and thorough. I was in and out of there in no time with a perfect car at the perfect price. Nick listened to my needs and made sure that all was met. He made buying a car painless and fun.
Jim Harrison was tremendous to work with...very honest, straightforward and knowledgeable about the vehicles and the industry. Would absolutely recommend Jim to anyone looking to purchase a vehicle.
Claire Padget, the Sales Consultant at Bell Lexus was the best car salesperson we ever worked with! She helped us evaluate all of the options in the various models so we could be sure we were getting exactly what we needed and wanted, she exhibited NO pressure for us to make a purchase and when we did go through the purchase process, she actually helped us get to the best (lowest) price possible. She also was very open to us leaving the showroom and going across the street to compare the Lexus SUV to a Porsche SUV, which we did and quickly came back to Lexus! I can't think of anything I would want from a sales person! Thank you Lexus and thank you Claire!
Saul was great at answering all my questions - even after the sale!
After being in the customer service/sales department for years, I can appreciate exceptional service when I see it. The day I met Claire Padget, I had went to Superstition Lexus the same day and had a less than positive experience, so my wife and I decided to leave and visit Bell Lexus. Immediately, I noticed a difference in the environment, friendliness, and service. I already had a Lexus in mind and a price point I was willing to work with and Claire made it a point to see that I got what I came for. To this day I will continue speaking highly of this location, experience, and Claire because like in my business, this will bring a positive experience to someone in the future.
David Noonan has assisted us with the transaction all the way with his commendable professionalism & courtesy. He was very honest with all our queries and was being patient despite working on a holiday (July 4th). Would highly recommend him & Nick (manager) for all their time & help.
Lexus Service Department professional, kind, and super fast
John Easter was extremely helpful with my purchase of a 2019 GX-460. When I called with a few more after-the-sale questions, he promptly provided all of the answers I needed. I will recommend him to friends and family!
My wife and I recently bought our first Lexus. Tom helped us to have a great buying experience and we love our NX200t. Not only were we kept comfortable while completing our purchase but their hospitality kept our kids occupied and happy while they waited.
I had a great experience buying a new Lexus 450h at Bell Lexus. John Easter was my sales consultant, and he helped me to surprise my wife just before Christmas with a new car (just like in the commercials - big red bow and everything). John spent several hours at our home, giving us the orientation for the new car. My wife didn't even have to go to the dealer and we took care of the paperwork at our house. I would highly recommend John Easter and Bell Lexus.
This was the second Lexus that I have purchased from Bell Lexus. Both times Amy Dudley was my sales person and she went that extra mile for me! With both purchases she was so kind as to deliver them to me in Cottonwood and took the time to explain the cars to me. I know that if I have any questions or concerns that she will respond in a timely manner. If you are thinking of purchasing a Lexus please seek out Amy. You won t be disappointed!!
Shelley, Micah, David, & Karen were GREAT! Traded in my 2004 RX for a 2017 RX today. Lexus makes such good cars I may not be back till 2030
Lexus sales and service has always lived up to it s outstanding reputation in my over 10 years of experience. Claire Padget, has now set a higher standard. I thank Claire for further enhancing the Lexus experience. The bar has been elevated!
Just bought a car from Bell Lexus and the overall experience was excellent! Gary Williams was the Product Specialist that I worked with and he is certainly an asset for Bell Lexus. He was considerate, knowledgable of the product and made the entire process of buying a car go very smoothly. I love the car! Thanks Gary!
Art Winter
I cannot in my rightful mind give this dealership even 1 star. We are extremely disappointed with the way we were dealt with. We were repeatedly told that a specific deal would be met, but when we went there, the promise was just a way to get us in to the dealership! Now when we try to email them our feedback, all mails are getting bounced back because they have blocked our email address, how very convenient. Don;t trust anything from this dealership! Just a a big fat hoax!
Here is the email that they conveniently blocked -now for everyone to see!
We were extremely disappointed with our wasted trip to your dealership today. You repeatedly promised to match the deal that we sent you, and that is the deal we were coming in to sign. Much to our surprise, we were told that there are additional fees and tint and other things that were not included in your so called promised deal, which meant we were being asked to pay well over what we agreed upon. We are very disappointed with the way you misconstrued information just to get us in to your dealership! This is not what we expected from a high end luxury car dealership! Our disappointment will be clearly reflected in the reviews that we leave for your dealership, and what we communicate with our friends here in town.
We've had two pleasant purchasing experiences at Bell Lexus. Our most recent purchase was a 2021 RX350. Sales associate, Angelina Dang, was easy to work with. She gave us plenty of time, answered all our questions and did not pressure us.
We just bought anither Lexus ES with Kevin and can t get over how easy he made things. We hate car shopping as we usually don t like working with most the salesman... he was SO NICE... very honest... knew his stuff.... and NO BS.
The best experience we ve ever had purchasing a new car!!
We are on our second Lexus now and are assigned the same service guy every time, which we love about bell We have had Rob now for a while and love him! He too has been so nice and easy to work with. Thanks bell Lexus for a much better experience all around than the Lexus dealer we had to deal with in Inglewood NJ.
Nick Winkey was my sales consultant at Bell Lexus North Scottsdale. I was "shopping around" looking for the "best deal". I walked into Bell Lexus and was greated by Nick Winkey. I informed Nick that I was also working independently with an auto broker on helping me find a vehicle. I was specifically looking for a slightly used Lexus RX AWD vehicle that was just a couple years old. Nick not only found me the perfect vehicle, but my auto broker could not beat what Nick was offering me. Purchasing my vehicle with Bell Lexus, also gave me an additional 2 year extended warranty. My experience with Nick was professional and easy. I would highly recommend you request to meet with Nick if you are interested in a Lexus.
Bell Lexus gets a Five Star rating because of people like Cameron Fisher! We had a great buying experience and confident that all of our future interactions with the professionals here will be top notch as well. Recommend this team for all of you car needs. They are knowledgeable, pleasant and we were extremely comfortable from calling about the car we were interested in to driving it off the lot. Thanks again!
I had an excellent experience with Richard Reckley. He helped me find the perfect car and made buying my Lexus easy. I would definitely recommend him and Lexus North Scottsdale.
This is my first experience with buying a Lexus. I had been talking with a Internet sales rep from Bell Lexus for 2 years before I finally felt ready to buy. Dwight Alfonsi who helped me and my husband with buying our first Lexus was amazing. He listened to and responded to all of my emails about the differences between the RX 350 and 450h. We ended up going with the RX 350. I had specific color combinations that I was looking for and he helped me get it. Mica Nightfall blue with stratus gray interior. Not everyone has that color choice and I like to be different. Love my Lexus and Dwight was a joy to work with.
Jim Gillentine on sales was a pleasure to deal with and Karen from finance, made all very smooth. For my next vehicle, I know where to return to.
We enjoyed the PROFESSIONAL experience we had with John Easter and Bell Lexus. No hassle, no pressure. Found the car we wanted. Gave us a fair trade deal. Would highly recommend doing business with Bell Lexus.
Great experience! Amy Dudley and everyone there were so helpful and accommodating. They did everything they could to make my car buying experience successful, and their follow-up has been terrific! I would refer anyone to Bell Lexus!
Great service, easy process, got exactly what I was looking for. I'll be back when it's time for another. Thank you to Noah and the whole team
The service and attention that Bell Lexus provides to its customers is always fantastic. When we went to get a new vehicle, Noah not only had everything prepared with the vehicle we had discussed, but when my wife changed her mind, he didn t miss a beat. Noah understands the business and, more importantly, he understands that it s a business of people. He made us feel comfortable (almost like he wasn t concerned if we got a car or not which is good), asked our opinion of what we liked (instead of telling us what we wanted) and was respectful when we wanted some privacy (and didn t come around every 30 seconds). I can tell that he knows that it s the people that matter ultimately, and the car is a bonus. Thanks Noah!
Great place ! My salesman was Neal Washburn and he was extremely helpful. Would recommend him to anyone looking to purchase a new car. Neal made me and my wife very comfortable and the whole experience was pleasant.
i spoke with a salesperson and took a test drive. I am still shopping so i didnt buy that day.... and they didnt drive a hard sl
ale. they thanked me and sent me on my way. amazing! The cars they have are quality too. Ill definitely bring my business there if i decide on a lexus......
belllexusnorthscottsdale.com
