A #1 Air Reviews

Everybody that I met from the start was absolutly amazing! The handled all of our questions and concerns with great expertise! They are very knowledgeable and quick to fix our issue. They had a new ac unit out here and installed in less than 48 hours. I will be using them from now on!

Jordan and Randy found a very small leak in the compressor coil of one of my units that took 3 months to lose its refrigerant. The coil was apparently damaged by the use of an incorrect screw during manufacture. They replaced the coil and verified that there were no other leaks.They were very professional, kept all appointments at my convenience, and kept me informed of their ongoing progress of obtaining and installing the replacement coil. I'm completely satisfied with the installation, operation and support of my Lennox HVAC units A#1 has provided.

My compressor went out after 7 years of having my unit. Danny came out and was a huge help in making sure my warranty was honored and very quickly got us back into the cold air. They replaced the whole unit and didn t cost me a thing. Thank you Danny! That is a sign of a great company, I will only use A#1 Air going forward.

Pedro was timely. Did the work and explained what he found and made recommendations. Very professional.

Peter O. performed a preventative maintenance call on our systems. He was very professional, expedient, and personable as he did the tasks at hand. while I have no experience in the tasks he performed, I feel confident he performed them a a high level of quality and completeness. It was very nice to see a service person who really enjoys and is committed to providing quality service to his customers. A#1 Air is a better company for having Peter on their staff

They might be great but they charge over $1,000 (for the labor only) to replace a TXV valve which is the size of a baseball and is easily accessible.

If you need to save money Reliant was very affordable (less than $300)
And air & heat hospital was $650

I've been told that this is a 60-90 min repair. Just a heads up

Continually wonderful experience with A#1 Air and Sam A. He s super relatable and fun. He makes sure to get the job done right, even when I throw curveballs his way. He s not afraid to sort through the mess to get the unit clean and remove the gunk and questionable rodents who met their demise in the unit. Sam does a solid job of laying out all the options I have for keeping up with the unit and also new opportunities/products/services that might benefit us. He truly cares about the customer and clearly enjoys his work. We were told we d lower our electric bill ($390) when we got a new unit, but I was skeptical. Sure enough, same hot summer but our bill was only $185!!! I m sold, man. Solid work and solid company.

Awesome painless experience from Leslie H who answered the phone to Jeff L who performed the service and replaced my leaking hot water heater.

Jonas F. was great! I work for AT&T doing home installs, so I know how customer service should be, and he nailed it! I could tell he cared about my family s comfort and his own work.

Travis Jowers was an excellent technician! He had an informative answer to all of my questions, he was VERY professional and really was very thorough on his work. I am EXTREMELY pleased and will continue to be a customer with the high quality costumer service l was given. Thanks A#1 Air for spending the time to fully train and educate your technicians on what customer service is truly about. It is a rarity these days! I appreciate you Travis!

Every time they came out always professional, nice, and good customer service. I do recommend becoming a member, it pays for itself in the long run for sure.

I have some Nest equipment in my home, one of which being the Nest Smart Lock, the other being the Nest Thermostat. This company claims to have 'Nest Professionals' that work for them however I have never had a good experience with them. The first time the guy was over at my house for close to 6 hours maybe more trying to fix my lock and he left without it ever being fixed. He essentially said I don't know, gave up, and never heard anything again. A few days ago I called to have someone come out on Friday to fix my Thermostat. They won't give you a window of time for when they're coming. So I block off the entire day to have this appointment. At 8:30 PM they call and say their driver is on the way he should be there in a half hour. An hour and 15 minutes goes by and its now almost 10:00 and nobody has showed up. I cancelled off my entire day and you couldn't even make the appointment. Unbelievable. This company is terrible, at least when it comes to the Nest side of things and scheduling.

I recently had my two air conditioners serviced by JUAN CASTANON.
What a pleasure he was. He told me what he would be doing, used booties when he entered my home, and took the time to answer my questions. I wouldn't hesitate to have him back to service my air conditioners again. Thanks Juan.

Great friendly service. Answered all questions in easy to understand terms.

Had a electrical problem and called A1 Air, Inc. The electrician (Margo) arrived on time and fixed the problem in no time. Thanks Margo & A1 Air. I highly recommend their services.

Pedro was very nice and cleaned up very well. Awesome worker

We needed a late night service call, and they sent Wesley C. out to check out the issue. He handled it promptly and was extremely personable and helpful. I fully recommend both the company, and Wesley for your AC service needs. 100% satisfied customer here.

Called A#1 Air to get a quote on 2 new Unit installs. Appointment was set up for 11:30 AM and got a call and said it would be an hour and they would be there. OK, i can accommodate this, however had to call after 1 hour and 20 min and i was told they were 20 min out. I said have to reschedule for 2 PM which was OK by them because i had other companies who were showing up on time and. It is now 2:30 and i now have to call them back and the comfort specialist still has not answered the office back. So the solution was to call him again and if he did not answer then they would get someone else out here. Not much of a solution. What should have been said hours before is we will have someone else out at 11:30 when the appointment was for. After reading reviews i see why this is happening. What even concerns me is that the response to the not so good reviews was we are looking into this. My suggestion is if you respond to a bad review then you should post resolution so that people know you follow up and care. I am just in sales process and already feel like they do not even care. I see a lot of good reviews also but normally you have a few negative with the good and since a good resolution was not give to me but to make me wait longer i decided not to even do business with this company. A #1 air you may want to focus a bit more on customer satisfaction as if you cannot even get a quote on time then how can i expect you to manage a project. By the way, I now am having 2 new units starting to be installed tomorrow the day after my bids. Concerned Customer

Ryan the technician was great to deal with; completed the repairs in a very professional manager and presented me with several options prior to starting.

I ll be using this company for any and all future requirements.

Very knowledgeable. Able to resolve issue very quickly with next day service.

I must honestly say A#1 Air is the only heating and air company that perform their task right and well. I have dealt with several other companies in 20 years. A#1 Air I trust you do the repair right at a great cost, because they aren't returning and charging for for each visit. Their work is guaranteed. Adolfo G. very friendly and professional. Great countenance.

Rocky was very honest, respectful, backed his words with data and great technician

Kind of ridiculous that they cut off on how many clients they can take. #1? Not even close.

Told me I didn t have dampers (I do) and that they couldn t fix the issue I have with one room because of it. Cost me $158. Had to get another AC company to come in and fix the problem by adjusting the dampers I knew I had. Cost me another $80. They took 10 mins to adjust the issue. It s says 1 star but it s really 0 stars. Stay away from them. Bad things and bad news

I was very pleased with the knowledgeable engineer who inspected my A/C system and provided an estimate for replacement. He helped me to understand the choices I had in terms of the technical side of things. The installers were punctual and polite and took great care in making sure the appearance of the piping, wires etc were neatly installed. Pricing was in line with all 6 other estimates. Financing was hassle free. I would recommend this company.

Aaron H came out and quickly diagnosed and repaired my AC unit. Thanks for quickly responding A#1 Air!

Todd was very professional and got the job done quickly. I will use A#1 again in the future.

I have been A#1 customer for close to two years now. Every time i have a problem with my HVAC system, they have resolved the problem to my full satisfaction. I highly recommend A#1 for any service they provide especially HVAC, since i have had a great customer satisfaction from them. Ask for Juan M if he is available. He is a great technician.

Thanks to David Carter for coming out late last night. Unfortunately he was unable to repair my unit due to the following notes on my receipt.
Pulling 26 amps,unit rated for 23.9 amps.
Bad defrost board and contactor.
His recommendation was to replace unit at an estimated 8800 to $10,000.

I had another company come out today and found a loose thermostat wire and some moisture in an overflow float. Presto. Unit comes on and is working fine. Pulling 14.6 amps with board appearing ok and contactor showing some burn around contacts but working fine so far!
So much for A#1

Trace did a wonderful job. He was knowledgeable and anwsered my questions honestly. Did not try to sell me on things I did not really need.

Had our spring service appointment fortunately everything was great. We had an afternoon service appointment scheduled, but we got a call to see if the technician could come earlier. This was perfect for us and it freed up the rest of our day.

Samantha was very professional and personable. The weather was horrible; pouring rain all day, but she took it in stride without complaint and got the job done inside and out. She didn t mind me looking over her shoulder while she was checking out the system which was nice for me to learn something new. She offered some suggestions regarding our system, but there was no hard sales pitch or pressure to buy anything. She was confident in what she needed to do. She did not rush through our service, nor did she waste time getting things done. From my standpoint we could not have received any better service. A# 1 Air has always been consistent providing exceptional service from start to finish. Today was no exception. Thank you Samantha for your time, service and expertise.

Hugo T was prompt, courteous. He introduced himself before entering my home. He asked questions about my AC unit (age and history). He explained details of the work he provided and he even helped with a bathroom vent cover that was loose and falling. Thank you Hugo T for your professionalism.

Very professional. The staff was very nice and very helpful.

I have always had good experience with A#1 Air for over 10 years. Dustin Owens came out today and did his job well as an electrician. I would recommend him......a very honest guy.

This place is all about up-selling you, whether you need it or not. If you call for an estimate, they ll send out a highly-trained, highly-motivated salesperson. I called for a simple duct-cleaning estimate, and they sent out this slick-willy salesman who clearly had his own best interest at heart. I ll give him this: he was a convincing salesman. He lied with a lot of conviction, which is what made me so angry. I fear for elderly or otherwise vulnerable people who will get robbed by these people because they don t have anyone else who can provide an objective opinion. As soon as he arrived, he made a b-line for my attic to inspect the system he clearly had no interest in performing a duct cleaning. I made the mistake of mentioning that my humidity had been too high lately, and that was all he needed to try to tell sell me the moon. The humidity issue ended up being that we d accidentally left the fan running, and simply turning the fan off fixed the issue. Apparently turning off my system fan saved me over 8 grand.

This guy gave me three estimates (actual estimate attached to this review):

1. The best option for $8,181. (Not far off the price of a brand new HVAC system by the way.)
2. A mid-level option for $5,358.
3. Their bare-bones option at $3,990.

And of course they were pushing the financing option, which makes them even more money on interest. I asked for DUCT CLEANING mind you. Instead he tried to sell me a re-seal of my entire system and a bunch of other stuff I don t need. Luckily for me, my brother is a very accomplished HVAC professional (who unfortunately doesn t live on the mainland U.S., or he d have done the work), and my brother was able to verify that the estimate was a complete scam.

Steer clear of A #1 Air you work too hard for your money to let these greedy folks have it.

I highly recommend Michael R. He s very thorough and explained everything.

Furnace replacement by A#1 was done quickly, on-time and as promised. The team of Luke & Ryan put six continuous hours in - without lunch - to make sure our job was done on time and done right! Couldn't be more pleased with all of the work and the support from JJ Jones as their team leader in getting a weekend install scheduled. Thank you all!!

Great service. Professional and knowledgeable electricians. And always on time.

Very thorough and informative. Addressed all issues and the important things that need replacement to reduce energy consumption. Would recommend the whole team to others.

I scheduled AC Tune up and They send some rookie whom I came to know they fired before I did the complain. My half million dollar home both AC unit were messed up by their technician. When I called for 24/7 They didn't had anyone to send to my home. This was my first experience , We have gone through terrible pain during this time. School starting , Festival etc. no one can return the moment they screwed up. I am still following up with them and let see if they are sending rookie or non rookie to my home. The guy who came before was using fear tactic to increase our repair cost.

We've used A#1 Air for over two years now and have found them to be very professional, competent, and friendly. Our original builder grade units (upstairs and downstairs) went out within about a year of each other, and we used A#1 Air to replace both. We've been very satisfied with the new units and the follow-up service the company has provided.

I called A#1 Air because my unit stopped working. They told me I needed a new unit and it couldn t be fixed. I had it fixed and inspected just before I sold my house and the unit is still working fine. Only focused on selling new units, buyer beware.

Eric Flores was part of a team that did the installation of our new A/C. They were all very professional and efficient. We thank them very much.

Arrived on time, did the install efficiently, explained the work he did.

Paid 12k for new unit 5 yrs ago. They have been out every year, sometimes twice to fix something. Every time they find something and fix it, yet the unit never seems to work proper in the heat. Needs repair again.....Do not Trust A#1

I m super disappointed with my experience overall and would not recommend this company. An expensive replacement of my furnace was recommended when my air stopped working. The guys who replaced my furnace did not wear masks or any shoe protectors (this was the beginning of June, deep into Covid), damaged my hardwood floors and door frame while taking out the old furnace, and then installed the furnace improperly. I only found that out when, 5 days later and my air stopped working again, another awesome technician Michael (the only bright spot in my whole experience) came out and told me about the problems with the furnace install. A new, different problem (another $1000 repair) was diagnosed and had to be fixed. To their credit, when Michael called the company on my behalf to express my concern that additional repairs were suddenly needed after a very expensive repair, they did discount the second work by about 40%, which was appreciated. But then I was told I had to have an inspection of the furnace after correct installed (several hours of missed work to be home for the improper installation repair) and A#1 Air reportedly scheduled the appointment with the city inspector for a specific date and time. Stayed home and missed work for three hours at that designated date and time and, when no one showed after the three hour window, I called the city and was told the company didn t finalize the paperwork for the inspection so it was never assigned to an inspector. I have reached out to customer service and asked to speak to a person in management and asked for a discount on the first repair due to it being done incorrectly, the damage to my home, and the missed work for an extra appts and an inspection that never did happen because of an error on the company s end, but have not received any response in now almost two weeks. I m only giving two stars because at least one of their techs is great and my a/c now works after all of this hassle.

I had the pleasure of working with Manuel and Nathan when my AC went out mid summer. Manuel went way above and beyond to help me find a solution that would fit my budget, and when Nathan and the rest of the install crew showed up the next day they were all so respectful and polite. They worked very quickly and efficiently to get me cool again. From start to finish everyone I interacted with showed exceptional customer service. I would 100% recommend this company.

In 2015 A#1 installs a new A/C system in my sister's condo for $6,000. I'm thinking not a bad deal, we had them out to our house 2 years later and paid $10,000 for the system they put in our house. Fast forward to a few weeks ago. My sister calls and tells us her A/C is out. We say, that should be under warranty call A#1 back out and have them take a look at it. They come out and find that her drain line is stopped up so they flush it and are gone after spending about a half hour on site. They charged her $59 for the service charge (understandable) and then $390 for flushing the drain line. That seemed a bit high. Are there parts involved for that kind of service. Doesn't seem like there would be, seems a bit pricey for less than an hour of work. I would think that the $59 covers the sunk costs of having to get a tech out to a job site. After that I would think charging for actual hours (or half hours) spent on the task would be reasonable. But maybe I'm not being reasonable. Or maybe the going rate for an HVAC technician is $780/hour.
But that isn't the end of our story. Yesterday my sister calls and tells me that her A/C isn't working again, and that since the tech came out the system has become less and less effective every day. So, we call and have A#1 air out once again. I talked to them myself this time and they warn me that if the issue is not related to the original call there will be another $59 service call fee. It was no surprise that they charged the $59 again. But the new diagnosis is a leak in the coils and the charge to fix for labor alone, because parts are under warranty is $6000. It would have been $2,000 had the labor still been under warranty. Ouch. Why do they even bother to warranty parts without labor. And I guess it's going to take them 7 and a half hours to do the work. I'm basing this on their $780 hourly rate, but I'll spare everyone the math.
This may not be an unusual story for this company. I don't know. But, I feel as if my sister has been taken advantage of. You be the judge.

Service was fast and excellent. Both installers (Jose and Guillermo) were very pleasant and polite. They were understanding that I had a baby who needed to nap at certain times and worked around that. The nicest thing was that I forgot to offer my coupon that I had before finalizing financing, but our comfort advisor, Alan, went to work for us and was able to get us a refund for the amount of the coupon! We were very pleased with the service.

I have been using A1 for going on 4 years now. When they say that they will make things right, this is a 100% the truth. I have used them for HVAC, Plumbing, and Electrical work. Each time they have gone above and beyond to make sure I was happy. Brian Yarboro is one of their most outstanding employees. He listens and is empathetic to customers needs. I cannot speak highly enough of his dedication both to customers but to A1 as well. If I ever have a need, he is top notch in making sure that the the job is done right, on time, the first time. I am very thankful to A1 for not just the quality of work but their dedication to their customers. With my highest regard thank you to A1 and Brian.

Sam was a pleasure to have in my home. He was knowledgeable and honest. Will definitely do business with A#1 in the future.

Casey C was our technician for a routine maintenance check today. I would like to compliment A#1 Air in having this gentleman on their service team as well as Casey himself. Casey was amazingly professional, informative but not overbearing, easy to discuss things with and answered all my questions, provided options to work within our budget. No big sale for Casey today, but he is a perfect example of why we choose to give this company our hard earned money when we are in need of their services. Thank you A#1 Air and thank you, Casey. It was a pleasure meeting you.

A#1 is awesome! The communication and explanation of what, and when things are happening is spot on. Their warranty is the best in the business and they honor it with out any hassle.

We called to ask the price for an AC service. They wanted to charge an extra $150 (total $250) since our house is on the market due to liability . Not sure what increases liability the company has just because the house is on the market. I think that s a big money grab and pretty dishonest. We ended up calling a competitor (AC Repair Guys Lake Worth), they charged us their normal rate of $59. Glad I decided to call around instead of paying $250 for a $59 service.

EDIT: they commented on my review that someone from customer relations would get in touch with me but it has been a week and no attempt has been made.

I have used A1 Air twice now and both times I have been very comfortable with them. Patrick is very knowledgeable and personable. He helped me find the right options for my needs at the time. I am glad that I have chosen to use A1 Air and I will continue to use and recommend them.

This company is truly A#1. They went above and beyond to make the unpleasant experience of having a total HVAC failure in the middle of summer, end pleasantly. It all started with a complete failure of my a/c compressor at 8pm on the 3rd of July. I think HVAC systems are designed to fail on holidays and weekends, right? Anyway, that didn't matter to A#1. They came out to my house on the 4th of July, at no additional cost, to review my situation and show me, in detail, what had happened to my system and what was needed to get me up and running again. The very next morning they were back at my house and by that afternoon I had cold, wonderful a/c again. So in only a short 48 hour period, that spanned across a major holiday, A#1 air had my HVAC system up and running again. The best part, they performed quality work and used quality products, and the cost was below my expectations. A#1, you have a customer for life!

Worst experience ever. Waited 11 hours! They kept telling me help was on the way. They never came!

Super deceptive and dishonest manipulators who have zero concern for others.

Jamal was a great technician. Worked hard and got the job done to our satisfaction. Jamal is AWESOME.

A#1 is the best! Called at 7:30am and Jeff LaPorte was here by 10 AM. He was very efficient, polite and the work was very clean. I thought the value/cost for the work performed was really good. I will definitely use A#1 again.

All 3 technicians (Omar B., Francisco Sr and Jr) were professional and cleaned up very well when they were done! I am always happy with the technicians at A#1 Air.

Quincy arrived in the morning to check the system and provide estimate initially but decided to have them replace the 18 yrs + old unit once he said they can do it on the same day and after agreeing to the price for a 4 Ton, 17 SEER system. At 1PM the installation guys of Oniel and Danny arrived and started laying out the protection for the flooring and they worked till 9PM to complete the job to ensure we comfortable that night with the new A/C working.
Suggestion: It would be good business practice that someone should come the following day to double check the work and explain to homeowners how to operate the system efficiently. Also explain how often homeowners need to clean condensate drain trap/overflow switch to prevent clogging which could result to water damage.
The Flexible ducting is somewhat unsatisfactory to me as I see sagging of the ducting system but have ordered material to add and ensuring straight airflow and lessen air resistance in the flex ducting.
Overall, I am happy with the new 2-stage system and envision energy savings.

Due to some install issues, I had to have additional service. The person I talked to originally, took a week to respond to my request. When he did, an appointment was setup within hours.

The service tech who came out was very good and explained all he did to correct the original problems.

One thing for sure, that A#1 Air is fortunate to have someone like Rudy O. on board. He was great and respectful not only to myself , but to my wife as well, Thank you A#1 for having an honest employee like Rudy on staff. Keep up the work Rudy and Thank you for servicing my unit.

A Happy customer

They are very friendly and always communicate well about appointments, status of techs, and when they are at our home.

The technician was so helpful. Despite our horribly challenging issue, he stayed and worked tirelessly until he found the solution. He then explained completely all the things we could do to improve our system, without a pushy sales pitch. Definitely a pleasure to work with.

Josh C provided overall excellent & professional service. He went above and beyond with explaining what the issue with our A/C. He explained exactly what I could do to fix the problem vs paying for it to get fixed. He was awesome!

I was very pleased with A-1 Air and Electric. I called and they came the same day. Zach and DJ were very efficient and took care of my new wiring in less than an hour and a half.

Very pleased,
Mike Farish

Just great service and honesty which is valued a lot. Reasonably priced.

I called them at 8 am on a Sunday. I got a call at 1 and said there was 2 calls ahead. Got a call at 5 with the same story. They called at 9pm and said they could be there in 1 1/2 -2 hours. I m a single female and wasn t comfortable with that. If you can t come tell me don t make me wait around all day when I could have called someone else. I guess they were watching the cowboy game.

Had A1 van driving very dangerous a few nights ago. Emailed owner to share info with no response.

Sam Andrei is the best service technician I have ever had. I am 72 years old and handicapped. He was not only courteous, but took the time to explain everything to me. If there was a problem, he always checked to see if the part was under warranty. I not only would like to see him come back, but would request that he come back since we have been on a service contract for many years.

John Wagoner.

Dustin is very competent and personable; an excellent representative for A#1 Ar.

Matthew S. was very professional and informative when he came to give me my quote on my upstairs unit. He and the wonderful people at A#1 AIR went above and beyond in helping me get my unit at a great price. The installers, Hector and Pedro, did an awesome job installing my unit and were very professional and safe. They wore gloves and masks the whole time and cleaned up every area they were in. I am definitely calling on A#1 for my downstairs unit when the time comes! Thank y'all very much!!

Everyone that I have meet from A#1 have been very professional and helpful. From the people who answer the phones to the personnel who perform the service work have been outstanding to work with. I initially had a plumbing problem in which Jeff L and his assistant came out to perform the work on a water heater problem. Jeff and his assistant where great. They diagnosed the problem in short orderr, suggested several solutions. They answered all my questions giving a pro and con evaluation to each possible solution. They were very patient knowing that the solution was going to be expensive to correct, never pressuring me during the time I was making my decision. I would recommend A#1 to anyone who has a plumbing or air-conditioning problem. I would also like to acknowledge Dane J who did an outstanding job informing us about new A/C units and even came out the next day to explain to Miguel and his assistant the plan that we had come up with to install the two new A/C units. Dane gave us great advice and continued to check up on the progress of the installation throughout the day. Miguel and his assistant did an incredible job. I was not able to be there during the installation but when I came home they had installed two units (one upstairs and one down stairs) in our home. I couldn't believe how fast they had completed their work and the units looked and performed flawlessly. The clean up that they performed looked like they had never been there. Sherry and James, it is very evident that you have spent a great deal of time, money and effort into hiring, and training your employee's into what true customer service is all about. My congratulations to you and your company.

Excellent service, explained everything in more detail than I needed. Will definitely use again.

Had A#1 Air called and asked if I wanted to do a spring checkup and service, I agreed.
I told them my units were located on my roof two stories up. They came out and had to reschedule twice once because ladder was not tall enough and second one the ladder was broken.
After having both units looked at as I have two trane units eight years old I was told that I needed both condensing fan motors replaced on outdoor units and a blower motor replaced on inside unit.
I was told that it would cost $ 2,787.00 but they could finance for 138 months at 10 percent.
I just bet they would finance for ten years...that was first red flag.
I had several other companies come out for a second opinion and every single one said I did not need any of these items replaced. I finally had a family owned company do my repairs which turned out was only a capacitor on one of the outdoor units at a cost of 175.00 which included a few other minor things such as moving a overflow pan switch and a few other issues that A#1 air rep never saw or reported
************* DO NOT USE THIS COMPSNY UNLESS YOU WANT TO BE TAKEN FOR YOUR MONEY****

Due some due diligence and contact smaller family owned companies or read reviews only on Google as companies can not have bad reviews removed from google but can from other sights including home advisor and Angie's list

Best, most trustworthy group of people to work with. +++ excellent communication a out the process. Everybody knows what they are doing and are very honest about telling you what you have to work with and what you could have to make your system work better. I ended up going with a new ductless mini split system and Dane was a great guide in making that happen. No pressure sales. Victor Perez and his team were so careful and skilled at installation and fitting the line channel pieces on the outside and always cleaning up behind themselves. There was never a mess like you would expect on a big job like this one. Manuel Donato did a great job with the electrical work. Initial startup occurred with no problems. I've been in my house for 11 years and it has never felt this coo in August. I am committed to the Daikin ductless system for life. So worth it. You get what you pay for. I will definitely call A#1 air the next time I need installation.

Entire experience was excellent and couldn't have asked for anything more. Highly recommend A#1.

Thanks to a number 1 air and to Peter, he's a great technician and definitely a value to a number 1 air. Thanks for taking care of all my AC needs.

Brisco Palmer was efficient, professional and courteous! Thank you so much!!

I had Luis S for my technician. Clearly by far one of the BEST techs A#1 has.

Tre is the best! He was the service tech that inspected the A/C unit in my home. He took time to explain the issues and provide a recommendation on what should be done. He was professional, respectful and definitely knows his job. A great ambassador for A#1. He will go far in his profession because of his work ethic and customer focus demeanor.

A#1 repeat customer!

I would totally recommend A#1 Air not only were they able to fit me in the same day I placed the service call but Courtney was very polite, fast and provided me with options!

We have used A#1 for an entire system replacement back in 2013. Our compressor blew a few nights ago and we had it replaced. They have always been upfront and fair. They send our professionals that truly are respectful and helpful. I have referred family members who have had the same positive experience. Best service, hands down!

Ralph, Field Supervisor, came by today to look at my ancient A/C-Heating unit. Gave me a lot of valuable information and a cautionary suggestion that I needed to replace my unit. He was so pleasant and kind. I would hope that he would be the one to install my new unit when I can afford it.

Thanks Ralph!

God Bless You!

The service was outstanding. Mr. Woods is a professional, and should be recognized for his outstanding service. He makes A1 a company I would share with others. Keep up the great work Mr Woods.

Matthew S. with A#1 Air will exceed your expectations with the details on several HVAC options after listening to your needs and will answer your questions 24/7 even when out of town on vacation. We chose the 2 Ton Daikin HVAC system on Saturday and they installed it on Sunday. The installation team did excellent work, they protected our floors with drop cloths /padding and completed it all in 5 hours.

person doesnt know whats wrong with the heater he directly told me to replace the unit super bad servicwe never go with this company the only problem was my gas line was locked with 80$ i fixed it god saved my 10K.

Purchased a home in June and After having 4-5 companies come out and tell me the same thing A#1 air impressed me with their professionalism and integrity. I first met with a service tech to see if we can fix the current issue we were having and he gave me a honest opinion about our system. Without knowing it was the same opinion 4 other companies shared with me. He had a sales representative at
My home shortly after I advised him I would be willing to look into upgrading our units. Manny came out and we went over systems. He patiently answered every single question I had with honesty. Never once tried to up sell me nor did he make me feel pressured into purchasing. He educated me on different things and we chose a system best for our family and within my budget. Install guys came out and did a phenomenal job. Making sure I was happy 100% before They would even mark the job complete. Every question answered in a respectful manner and nothing short of professionalism. These guys worked all day and evening to make sure we were up and running. Trey and his team worked side by side with Johnny and his team and made sure everything was done with perfection. I whole heartedly recommend this group. As this is a large investment and I am very very happy I chose these guys!!! You should too! -Silva Family, Springtown Texas!

If I could give 0 stars, I would. I will never call this company again. A service technician came to my home to trouble shoot a problem that I was having. I was told that the evaporator had cracked and "puked" all of the refrigerant and that at a minimum, I would have to replace the evaporator ($3,500). It was recommended that I replace the entire system. The service tech called a salesman to re-evaluate the system and to quote repairs. I was quoted 4 separate options ranging from $8,900 to $16,800 for a 4-ton unit. I called a different company for a 2nd opinion. The second company fixed the system by replacing the gasket on a schrader valve and charging the system. $120.00 and done. It's good to know that there are still a few honest businesses out there.

Biggest rip off I ve ever experienced! Their tech arrived to tune up my working ac system and left my house with a system that was not running. They took over 4 hours to return. They then quoted me 8x higher price for the repairs than another company even though they were the ones who caused the issue.

They have done twice-a-year preventative maintenance/inspections of our HVAC ever since the house was built in 2013. Great service and very professional technicians. Michael Li worked on it today and did an excellent job.

Patrick, our service tech was friendly, on time and answered our questions. Our unit was original (18 years) old and not preforming as we wanted, it s hot in Texas.

Guillermo was at our house roughly an hour and 1/2 later. He was professional and able to answer our additional questions on the unit (questions always come up later). He walked us through the install of the new nest thermostats and made sure we had everything setup.

Highly recommended!