I believe there's a problem with begbugs in the complex everyday i see mattresses thrown away I paid almost $500 for them to treat first treatment was unsuccessful two weeks later second treatment unsuccessful I was to move 11-25-17 discovered bedbugs crawling inside the mattress cover and bed frame...
Run! Do not live at Sante Fe Ranch Apt in Irving! Our apartment building caught fire in mid December. We asked if we could have a different apartment or break our lease. We were promised by the manager that she would restore our apartment back to new. This is a lie. It took them until the end of Jan...
Horrible management, the The worst company ever!. I live in Windridge complex Dallas Texas they have been promised me to replace the carpet since 2014 Which they haven t done it yet, Which they make the carpet about 10 years old inside the apartment. each year, they promise that they are going to r...
Shame on you for covering up a mural that represents our country
Removing the veteran picture from Green room was mistake no more business for you...
Don t trust management! I was looking to stay in one complex and management told me we re full but we have an opening 10min down the road . Thinking no big deal I waited a couple days went to sign the lease and came to find out the had opening at a cheaper rate at the original complex I was looking...
They are taking advantage of Deep Ellum and destroying what has made it a special place for decades. Do not support this company.
This is a national chain that has a track record of screwing its tenants. Driven by a top-down, soul-less upper level management, the location managers must carry out the evil bait-and-switch schemes that rob tenants of their rightful services. This is a predatory business and should be investigated...
The ROACHES ROACHES ROACHES are everywhere! [Polaris & Sable Pointe] They sprayed, but the roaches love the spray. I woke up to 1 CRAAAAWWWWLING ON ME IN MY BEEEDD!!!!! I told the mgr. Carolina that the roaches got worse after they sprayed & that they were IN MY BED, she asked if I wanted them to sp...
Their leasing offices are garbage. I report the same issue multiple times and each time i call they say they have no record of anyone reporting it.
I wonder what would happen if someone filled a class action lawsuit against west dale and its subsidiaries and other entities?
I have personally lived under Westdale Management for about 7 months with NO PROBLEMS. I actually love the community I am in, great prices and GREAT monthly rental options.. I mean, who else does 1 month leases?! If you are ever in need that would be a more affordable option than a hotel. Also the...
Camino Del Sol in Denton TX, does not take care of it's residence. Has no respect for the people who live here. There are so many empty apartments because the management is so unprofessional. The property lacks a porter. Because of that trash is delayed to be picked up and they want to raise th...
Horrible management! After reading through their reviews I now see they have a pattern of recruiting/training/employing the most heartless, incompetent and property managers. As a single mother of 3 living in one of their low-income complexes, management continuously looks for every fine and fee the...
Your management at Davenport Apartments in Dallas Tx sucks! Carmen is rude and is no help at all. Maintenance never comes when asked, you have to put up to 3 orders for them to come and when they do they don t fix it! I sent an email to corporate and received no reply and it has been MONTHS! Try you...
There should be a class action lawsuit against this company specifically for staff and management of the Davenport Apartments. Tenants feel like they are paying to be screamed at by your staff and management. Chanda is th worst employee in that office.
Management clearly does not understand the LAW on late fees in TEXAS and corporate either does not know or care about being fined. They will, and continue to charge late fees AFTER you have have paid rent in full if you still owe late fees. Its known as "monetary hijacking" They simply do not deposi...
I rented an "luxury apartment " in Buckhead from Westdale Asset Management dba Waterford Place Apartments. I had problems from day one. The kicker is I lost everything due to leaky pipes and toxic mold growing inside of the walls. The HAVAC System was very old and leaking. I lost all my clothes, sh...
Edit 5/29/19 - The AC Unit still isn't fixed. It's been almost a year.
Terrible management company. I have an AC unit that's been out for a week (in the middle of summer!) and all they give are empty promises to send a maintenance guy. Their washers/dryers have also been down for two weeks. This ...
This company doesn't give a damn about their residents. I emailed them about multiple problems and they can't be bothered to respond or address any of my problems. Garbage.
Painting over a US Marine memorial... You're all equally worthless.
I've called to the corporate office three times I've left messages for a return call because of a complaint with the rent office. Instead of her returning my call she refers me back to the rent office, how professional is that? Obviously tenants are not important so you don't speak to them about th...
Mary Ann is the best property manager. Campus is clean and secure
This was the worst I ever experienced. I'm in process of speaking with an attorney. Do not do business with westdale
Really? A few days from the fourth of July and y'all paint over an american flag!
I love working fir Westdale!! They took very good care of their employees!!
DO NOT TRUST- Westdale Management Company took over The Vue at Spring Creek Apartments in Colorado Springs and from there it went downhill. Horrible customer service. Prices are through the roof. Damn near $1,000 for a ONE BED ONE BATH 497 sq ft apartment. Not worth the trouble or your money!
I l...
Case building and its management have been the worst experience I've had living in an apartment for the past 10 years and I've only been here for 20 days. Management is so unprofessional. There is a constant party in the neighborhood and I can hear the music clearly in my apartment, even my windows ...
The Summit- Mesquite. Resident for 2 years. The on site management changes about every 6 months. The current batch only cares enough to get their job done. I'm certain the building I am in has a roach infestation. The lights in my kitchen area must be kept on at night, otherwise the roaches come ou...
Owners of DAVENPORT APARTMENTS:This is the WORST apartment complex to live. I lived here for 2 years and have had nothing but trouble since day one. The first year I stayed there I had a carport parking spot that was supposed to be billed monthly. I was not billed at all and when my lease ...
Westdale has absolutely no concept of Dallas' identity, and is systematically destroying the character of every neighborhood in our once extraordinary town.
The management here cannot be trusted. They look only for their best interests and have no professional ethics. They are denying to refund a partial rent payment that they falsely collected from me. That's called stealing.
They painted over a patriotic mural Green Room. This is unacceptable. Shame on you!
I have experienced unprecedented racism at this apartment complex, more than any other place I have ever lived. I have witnessed firsthand Caucasian people allowed use of the amenities that I was denied. I have watched them not enforce rules when it comes to Caucasian people allowing them to have t...
I have far too many details to get into. There are so many things wrong here compared to how much rent they charge. It really adds insult to injury when management talks like it's so great to live here. Just look at the reviews. They're ALL bad for a reason.
Horrible management of properties, with just about the worst personal I have ever seen. I livelin Mountain Ridge Apartments and I have asked the company manager what was their criteria of employing people, and she said " Our employees have green cards"..Rea Really?...lol..You must be kidding me righ...
***RENTER BEWARE***I can t even give this company a star....The Vue at Spring Creek in Colorado Springs is HORRIFIC! The management is unresponsive, lack compassion, don t know what hard work is and have zero understanding for residents ongoing frustration! West dale took over management in June and...
I wasn't too sure about leaving a review but hopefully they realize that there needs to be some changes to the way they manage things. First of all, HUGE disappointment! They could care less about their residents and their needs. It took about 5 phone calls to Kerri( which she didnt have the decency...
I lived at the Case building in Deep Ellum. The staff is great. Management is horrible. Including, and mainly, the Regional Manager, Glori Regan (this isn't the first time she is mentioned in the Google review section). I had an issue that could of easily been resolved but it ended with me paying $4...
Never trust this management and avoid to rent the place with them. First they towed my own car for which they did not provide me with a sticker and then did not pay me the pending dues, due to the management change.
Flew away with $400.
-Austin, TX
Why is there no way to contact corporate? Westdale is only in business for the profit and it shows with the way they treat their tenets. We had a big fire in our parking garage and it took 3 weeks for them to start cleaning. Literally, there was scoot, glass everywhere, broken lights, and etc..for 3...
This property management is a joke. I will avoid doing business with this company. They are only located in Dallas and they are unable to help with any situations going on in their property. They allow the leasing office personnel to go into your home without your knowledge and don't bother complain...
Management really lives up to all of these reviews!!!
Something nice that depicts a patriotic scene of American troops? Paint it black! Painted art that embellishes that uniqueness of Deep Ellum? Paint it black! Public display showcasing the talent of local artists that put their hard work and love into it? Paint it black! Also, paint it black a ...
Don't lease from them! They don't respect the community they are a part of.
Rockcreek Apartment.
I pay up front $350 for the bed bug treatment. I was told by Assistant Manager it will cover 6 week treatment spray 3 time , 2 weeks apart. End up only spray the apartment 2 time. When I notify the front office, by phone and walk in. Their respond was " I 'll get back t...
ONE STAR IS STRETCHING IT!! HORRIFIC!!!! TRAUMATIC!!!! UNPROFESSIONAL!!!! AVOID WOODBRIDGE CROSSING APARTMENTS IN TEMPLE, TEXAS ALTOGETHER. THEY ARE FILTHY, OLD AND NOT KEPT UP. MANAGEMENT VERY UNPROFESSIONAL; EVEN WESTDALE MGMT COMPANY RUDE AND UNHELPFUL. A/C DIDNT WORK WHEN I ARRIVED A MO...
The Park on Preston, who is under this company, is the WORST apartments I have ever come across ! I have had a leak in my living room ceiling since February 20, 2018. When the problem originally occurred I notified maintenance who advised they could not do nothing about it until the office opened th...
I stay in Wexford Meadows apartments on university city blvd. There was a water leakage on 8/30/16 in my building that caused water to be everywhere in my bathroom floor including the neighbors in my building had flooding as well. I spoke with the rent office the next morning and she told me that th...
This is for a review of their Camino del Sol apartments in Denton, TX.
There are so many things to be said about this apartment complex so I will just list them out.
-Parking is horrendous (after about 8 or 9pm good luck finding a spot). During a remodel of the parking lot, there were actually...
They never return your phone calls and have the worst service I've ever had. Try to avoid renting from them.
I can kick myself for not looking at these reviews prior to my dealings with these folks. The application process has been horrendous. No callbacks, asking for different information , not clear on what to expect, my date was one date but then changed and again no communication. I had movers set u...
WOULD GIVE 0 IF POSSIBLE.
This property management is the worst I ve ever experienced. Terrible customer service.
HIGHLY RECOMMEND TO NEVER MOVE INTO WESTDALE PROPERTY.
I moved in 2 years ago and live on the first flor. My blinds do not close.... AT ALL. they have said they are getting a compan...
I live at Mid Elm Lofts and I have been extremely disappointed in this so called "luxury" building. There are no parking options nor does management attempt to make an agreement with the multiple parking garages in the area leaving residents to fend for themselves and park blocks away. If you live h...
Don't trust management! They're slow with problem solving and they cut corners on repairs.
The Players Club (aka the Stealer s Club) run under Westdale is the WORST. DO NOT RENT with them! They saw my brothers dog on my balcony and minutes later there was a letter on my door with dog treats stating that s they had charged me $350 for a pet fee. After calling the office and speaking to the...
Now it turns out that they do not rent to people who do not have legal documents of use there are many but many people that you know that they only have a passport and so they have rented them and now they leave with that
Crooks. They charge a deposit to apply for an apartment but if you re not approved they do not refund the deposit. How is that legal? I understand the application fee and even the admin fee but how is the deposit non-refundable if you don t lease from them.
There is no surprise to this horrible rating. The apartment complex that we live in changed companies to this company. It s the weekend and there is no hot water in our unit. I called the after hours number to request service and it s disconnected. Thank you for calling, goodbye. I sure hope and p...
No respect for community, Veterans, or Patriotism. Take a long read of the awful reviews
This is the worst management company ever. I m a resident here my car is in the shop for repair I call my leasing office to get a parking pass they only want to give me a pass for 2days and my car is in the shop for weeks due to repairs. I called Kelly at Westdale the worse customer service I have e...
Absolutely one of the worst companies I've ever seen. I reside in an apartment owned by Westdale. Had number pipe leaks/flooding. And it takes A MONTH to schedule a repair? That is a joke. Yes, I had to live a month with a gaping hole in my ceiling and wall. All of my furniture bunched into the cent...
I have black mold growing under my sink, in my bathroom, it s all over the door, walls, ceiling, vent and my kitchen window seal. I was told by my apartment complex We can t do anything and just shower with the door open we have gotten sick more then usual and now my 6 year old dog that has never...
Horrible management at one of the recently acquired properties. Leaking bathroom ceiling for 2 months. I've placed two work orders in but no one has even stepped foot into the apartment. Water continues to soak my bathroom floor daily, let alone the mold that is growing in the ceiling because if it.
They quit taking section 8 without notification.the landlord didn't have the courtesy to tell us they was no longer taking section 8..the housing authority was the ones that called and said we have to move because the apartment company was no longer taking section 8. a week before Christmas of 2016...
Check your reviews for Lake Colony in Garland, TX. The bad ones are true. Illegally took my ex off the lease and kept me in the dark about so many things. On The Lake and LakePoint mgmt is subpar to put it kindly. I have a good case per my lawyer so don t try to ruin my credit or rental history bc y...
RAISING MY RENT 68.00 ON A TINY APT. WHY ARE YOU TRYING TO RUN ME OUT! I HAVE PAID YOU RENT FOR 9 YEARS STRAIGHT!!!
Due to the problem of getting a reimbursement of an accident of facility failure in my apartment, the Westdale compamy deserves to get one star.
Not a community minded organization. Did not keep their word on replacing patriotic artwork they painted over.
Un- American Company who makes its fortune on the backs of working class Americans. They made the decision to paint over a mural of American Troops in front of Our US Flag just prior to the 4th of July, to add insult to injury they used Black paint. By the way there was absolutely no reason to paint...
An absolutely horrible management company. Stay far away. They also like to paint over murals by local Dallas artists because it doesn't fit their "vision" for what Deep Ellum should be. Would give no stars if I could.
The properties owned by this company is very poorly managed especially Lakeridge Apartments in Irving, Texas. I wouldn't advise anyone to rent any property leased by them. The apartments are so outdated and overpriced. The people hired by this company to manage their property are incompetent and rud...
This company participate in unethical business practices. The staff at Deep Ellum Lofts were helpful to the scope of their job; however, beyond that the company confiscate fees without explanation. I have yet to receive my administrative fees from an leasing application I declined due to misrepresen...
I wish I could give them no stars, this company does not care about the community nor do the care how they affect the community. I'm in disbelief that a company could operate with such a lack of morals and values! Avoid doin Bussiness with them at all cost!
TOKD STAFF AT HOLLOWS THAT I WOULD BE PAING RENT A DAY LATE AND WOULDN'T MIND PAYING LATE FEES NOTE POST FOR THE 4TH GIVEN TO ME ON THE FIFTH SAY I HAVE 72 HOURS TO VACATE. POOR COMUNICATION WITH STAFF AND MANAGMENT NOT HAPPY WITH THE HOLLOWS
These people took over the apt complex we live in (The View at spring Creek) Co Spgs. We have lived here for 5 years and loved it, no problems at all, then westdale took over, immediately fired everyone, brought over there own people. Our 1st mos rental bill with them had double my rent & fees that ...