I lived at the Case building in Deep Ellum. The st...

I lived at the Case building in Deep Ellum. The staff is great. Management is horrible. Including, and mainly, the Regional Manager, Glori Regan (this isn't the first time she is mentioned in the Google review section). I had an issue that could of easily been resolved but it ended with me paying $4200 to move out the Case building, after only 3 months of living there. I guess they didn't think i would pay to get out of my lease but you cant put a price on happiness (cost them $21,000 since I was moving out and that would of been the cost of the rest of the lease term). I even emailed the corporate executives (found email through their website) about the issue and I received no reply. Management, mainly Glori, treat their residents as if they could careless about the occupancy rate or if people are happy(probably why they moved from 2 to 3 months free rent). We are suppose to be their customers/clients, but no one seemed to care. No wonder why this company has a ONE STAR rating on Google and others. I waited 2.5 months to write this review because I was afraid they would charge me for any little thing for my move out... wouldn't put it pass them. A lot of their own staff complain about how management treats them. I, personally, know of some that have left because of the management. Beautiful property but Glori and her Cronies need to get off their high horse and remember they are in a customer atmosphere.