This is for a review of their Camino del Sol apart...

This is for a review of their Camino del Sol apartments in Denton, TX.

There are so many things to be said about this apartment complex so I will just list them out.

-Parking is horrendous (after about 8 or 9pm good luck finding a spot). During a remodel of the parking lot, there were actually 0 spots after hours to park in. Management would not respond to the issue and said that there was nothing that could be done. If I m paying $800+ a month for a one bedroom, there should be parking (especially since it s guaranteed in the lease). Things could have been done to mitigate this temporarily (like closing visitor lots) but the office staff did nothing.

-Apartment renovations aren t really renovations at all, just paint over countertops to make it look like granite. A/C units and plumbing have not been updated. My A/C caught ON FIRE 3 times and they just continued fixing it. After the 3rd time I called the fire marshal to come out.

-Trash pickup is awful. They recently switched to a company that picks up trash from your front door 5x/week. People still leave their trash out because you can only have 2 bags out at a time (and you will get fined if you put out more). This has been attracting bugs and makes the apartments stink.

-Noisy neighbors. Do not rent a 1st or 2nd level apartment because you will never be able to sleep. Constant stomping. My neighbors have been fighting, arguing, and the complex refused to do anything about. I ve called the courtesy officer many times and was finally told to keep a log of it because the neighbors refuse to answer their door when police and the courtesy officer would respond. I work late and I don t have the time to deal with this.

-Office staff and turnover. I ve lived here 4 years and during that time the office has pretty much changed every year and it seems like they find the absolute worst staff. Paula and John are pretty nice but the leasing agents are just awful. They re rude if you have to pick up packages or disturb them. The last straw for me was when I called the office asking for a rental verification (I m breaking my lease early due to a job offer and had already gotten the specifics from Paula earlier). The leasing agent was extremely rude and stated I needed to give a 60 day notice despite the fact that I was told earlier that the early termination notice was 30 days. I explained this and the leasing agent realized her mistake. I tried to reason and explain that I can t give a notice until I find another place since I m moving to another state but she didn t care. She was just very rudely adamant that I come to the office and provide a notice (which is basically preventing me from getting an apartment). Plus, you are required to pay an early termination fee the DAY of your notice (not prior to move-out) which makes no sense and is also impeding my ability to give them notice on-demand.

There are so many other factors that have led me to hate this place but after the rental verification refusal, I honestly can t recommend this place to anyone. I ve been here 4 years, paid rent on-time, never had any issues with them for the most part, and this is how they act at the end of my stay? I was considering just keeping my lease here since I will be back and forth from Denton to my other job, but after this they can forget it. I ll just find an extended stay for the days I m in-town before I stay here.

This apartment complex went downhill after Westdale came in. Definitely stay away.