Case building and its management have been the wor...

Case building and its management have been the worst experience I've had living in an apartment for the past 10 years and I've only been here for 20 days. Management is so unprofessional. There is a constant party in the neighborhood and I can hear the music clearly in my apartment, even my windows shaking sometimes, for most of the weekend for hours each day including Sunday nights at 1 am. I asked them for a quiet place when I was looking to lease here and there was no mention of all these "community" events happening right outside my door and my apartment on top of the loud bars and a rooftop parties. Salace told me I'd be able to "enjoy the 4th of July fireworks from outside of my apartment and heart it only if I go to my balcony". Management admitted that I asked for a quiet place and after my complaints and many attempts to talk to a manager, their VP of no customer service, Glori Regan basically told me that there are going to be "many more events like Dalas Art Fair, not to that extent maybe", all the time here and that their building is never quiet. I call that wrongful practice and withholding information and false information from someone just so they can make a one-year contract sale. When I told her that I'm getting anxiety attacks from these events her first response was that I signed a contract with them! She told me she solely decides if she can get me out of my contract with no penalty, and it's her decision and she won't do it. That's another wrongful practice to give one person so much power and for her to just like that say she won't even consider waiving the termination fees. And her reasoning was that she doesn't want other tenants to request the same thing! That's a pretty selfish reason. And I asked her again if she can get me out of my lease (second time) with no penalty since transferring anywhere else in their building is not quiet according to her, or she rather have me here and pay while being miserable and she said yes she rather have me stay in contract miserable or break it at full cost to me. She then said a bunch of very wrong and poor educated statements about other things and then hung up the phone without even saying bye or anything. Anything that came out of her mouth was a lie or "you signed a contract with us". Their whole team has had a very rude attitude with me. These are on top of very poor wifi connection, no hot water in the bathroom, very complicated rent payment and more.