***RENTER BEWARE***I can t even give this company ...

***RENTER BEWARE***I can t even give this company a star....The Vue at Spring Creek in Colorado Springs is HORRIFIC! The management is unresponsive, lack compassion, don t know what hard work is and have zero understanding for residents ongoing frustration! West dale took over management in June and it has been nothing but bad news and shady management since they took over. In July, our Water Bill was $106.00 for a 1 bedroom, one person occupancy which at the same time last year it was $34 for the water. When we went into the office to find out why, Brandi informed us that it was because the pool was filled. The next month, August, our water bill was $100 and the excuse given was because the occupancy in our building was low so there were fewer people to split it with. Brandi told us that since people moved out, it is our responsibility to pay their water bills. I have requested water bills numerous times throughout every month and I have not been provided with a single utility bill showing the usage and proof of what we actually owe.

As a military member and as many of the residents that live in this complex are military, I feel that we are being taken advantage of by this Management Company. I will be contacting Fort Carson JAG to see what can be done regarding this property to see if they can be black listed. Anyone else military who would like to be involved in filing reports about this complex, should also be contacting JAG. For all residents who aren t military, I suggest contacting an attorney or local law enforcement to file a report in order to make future residents aware of the terrible management this complex has. I have given my notice and I am moving out because of the water bill increase, the terrible management and also the nasty state of the complex property.

****RENTER BEWARE****

Today, October 26, 2017: The apartment staff is EXTREMELY RUDE...she held up a picture of dog poop and tried to tell me that it was our dog s poop. There is dog poop all over our complex and it was literally a pile of dog poop with no dog or person standing in the picture. She attacked myself and my husband, screaming and cussing at me. This isn t how a resident should be treated and on top of that, told my husband he isn t welcomed in the office and that all communication needs to be email. He has emailed and gets no response. He is a resident and has every right to enter the office...if they don t want him in the office then they need to let him out of his lease.