The Park on Preston, who is under this company, is...

The Park on Preston, who is under this company, is the WORST apartments I have ever come across ! I have had a leak in my living room ceiling since February 20, 2018. When the problem originally occurred I notified maintenance who advised they could not do nothing about it until the office opened the next morning. The next day I called the office who said they are aware of the issue and are working to get it resolved. MONTHS go by of me calling the office only to be told they are waiting on contractors. Here we are the last week of September and the issue has only gotten worse. Over the weekend I return home after being away for the past week to find the original bubble in my ceiling has now opened up and an additional hole has appeared and my patio, that I never go on, looks as if it is going to fall in at any moment. When the office was notified the next business day I asked to talk to the property manger because it was an emergency to only be told by the assistant manager that she was busy with other things to take my call and would call me back , I declined to speak to them any further and called the corporate office Westdale . I ve been calling every hour only to get a voicemail and told a call would be returned. An email was sent with photos and videos and I have NOT received anything back. After that email was sent to corporate the property manger advised Repairs to patio will be later this week, once exterior repairs are completed we will move on to interior repairs.... as of right now this is what we are aiming for, however due to weather and/or unforeseen
circumstances this is subject to change. . Since, I ve told the property manger that I no longer feel safe at the property and asked if I could leave a month early with no penalties because of how long it s been and I m pretty sure at this point there is mold either under the carpet or in the ceiling only to be if I leave early there will be penalties. I feel this is unacceptable and dangerous!