Lisa McMahon Review of Westdale Properties
These people took over the apt complex we live in ...
These people took over the apt complex we live in (The View at spring Creek) Co Spgs. We have lived here for 5 years and loved it, no problems at all, then westdale took over, immediately fired everyone, brought over there own people. Our 1st mos rental bill with them had double my rent & fees that we're unfounded, I paid my rent, parking wtr etc:, the 2nd mo bill from them also had x-tra charges, 3X's the wtr bill, when I went to the leasing office there were a line of tenants with the same prob. We were told "yes your wtr bill is wrong, it will be corrected" she took off the $150.00 x-tra fee for nothing, did not correct the wtr bill so I paid everything but the wtr waiting for the correct amount so I wasn't going to over pay. My husband received an email stating our rent pmt was NSF - this was 31 days after we paid rent for July, our bank has never received our check from them and there was plenty of $ to cover rent, then they say the same thing with Aug rent, again they never put our pmt through our bank and again there was plenty of $ to cover our rent ck. When this was brought to the attention of the leasing office re: the wtr amount and unacceptable NSF fees we were told that corporate has a way of looking into our checking acct to see how much money we have before depositing our ck, if they feel there is not enough $ in our act they just stamp it NSF and charge us fees we don't deserve. We got a letter from our bank stating there is no reason why our pmt should have been NSF and our rent should reflect proper pmt and any fees should be reversed, not to mention what they say they can do in illegal. Corporate then said the letter from our bank wasn't good enough they want to see our banking stantments, again an invasion of privacy and completely unethical. So we were given a print out for July and August rent and chrges. Their printout still shows over charge for rent, and the wtr shows $145.56 on their printout, $117.68 on the res portal and $131.35 on our rent stmt, still this has not been corrected, we were told the wtr is so high is because there were broken sprinkler heads and water was gushing for days before they realized it and a tenant should have brought it to there attention sooner, on top of that they decided to empty the pool and refill it so all of that xtra cost is the responsibility of the Tennant's and we should expect it to be 3X's the average for the next couple months. I asked for my ck they say was NSF and nobody seems to know where it is all they have is a copy and nowhere on the copy does it show it ever hit our cking acct. 50 tenants moved out as soon as these people took over, now I know why, shady stuff is going on like offering my neighbor to choose any open apt, any floor, w/no charge was/dryer and at a discounted rental rate because they want his apt for ?whatever, I do not feel safe here anymore on the premeses or in my apt. I am currently looking for a GOOD attorney to handle this for us, we will be leaving very soon, it is unfortunate we have lived here for 5 years, been through 3 different owners and we had no worries no issues, these people have been here 2 mos and everyone is angry, upset and extremely frustrated, I know most of my neighbors and we all agree this place is going down hill extremely fast.

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