Incredible customer service!! They had a beautiful selection of dresses and super helpful consultants. They genuinely want you to find the perfect dress and be completely satisfied with your purchase. Totally impressed!
Incredible service, when there was an issue it was FULLY taken care of. The staff is second to none, I would not get a tux anywhere else!!
I had the worst experience at Bridal Event. We went the end of January 2013 to look at bridesmaid dresses for my wedding on June 15, 2013. We ended up finding the perfect dress. Most of my bridesmaids were there and got measured. We had an employee of 8 years helping us. She took their measurements ...
We had a great experience! Kendall was awesome! She helped my daughter find the perfect dress and helped us through an overwhelming process! It could not have been better!
I ordered my bridesmaid dress in February for a wedding in October. The dress was not shipped until two weeks before the wedding, was not ordered in the correct size, and it took three fittings (the last one three days before the wedding) before I took the dress home. The day of the wedding, I went ...
Great service when you want to purchase a wedding dress....go there for anything else then forget it! It was like I was bothering them by wanting to buy a corset bra. Couldn't even be bothered to measure me or help out it on. Bridesmaid dress shopping was ridiculous here too. I wish I had not pu...
Went here for my sister's weddings for bridesmaids dresses and been very happy with their services. Everyone is very nice and are very helpful. I currently have a dress there from one of the weddings coming up in September and the lady who helped me measure me for my dress did a phenomenal job in g...
Wedding was on a Saturday I live out of town, so I returned my suit on Tuesday instead of Monday. Got charged a $50 late fee. I explained my situation to the employee and all she said to me is "sorry I'm just doing my job".
My best friend was there to find her dress to make her dream of marrying her best friend come true. Everyone was so welcome and great......until we met our consultant. Brandi/ Brandy was passively pushing the bride to choose a dress other than what she wanted. She told the bride to not think about...
My entourage and I had the best time ever finding my wedding dress. The girls who helped us were so great and amazing. Big shout out to Izzy who helped me specifically to find my dream wedding dress. I m so excited. This place is amazing. They gave us champagne and a free lunch to Good Company.
I don't really want to leave a bad review, but the customer service is what is making me do this. I had a great time shopping for my dress in the store. Brandy was so helpful with not only myself, but helping my mom and godmother find dresses too. But now that I am trying to make an appointment to g...
This was my sister-in-law's first stop for trying on wedding dresses. We came in and put our name on the list and they said it would be 15 to 20 minutes and we were next in line.... And we waited..... And waited. After a half hour, we checked the list with the attendant and they said it would be soo...
Very kind and knowledgeable! ordered my dress from here after a HORRIBLE experience at Elaine's Wedding Event.
I recently went to the Bridal Event to receive alterations as we bought our bridesmaids dresses there and realized I had a few things to say after the experience and why not share! The most positive point I'd like to mention is the employees that work in their alterations department. These women wer...
I drove 2 hours to go to Davids Bridal for my wedding gown. After spending half an hour to pick out three dresses I liked, I asked a salesperson if I could try them on. She told me I had to have an appointment because they were too busy for walk-ins and that it was 4 hours before the next opening. ...
Suit didn't fit. They measured pant size but said that ordering was based off the jacket size when the pants I received were 8 inches too big in the waist. Had to have everything altered to even be able to wear it at the wedding.
Returns not allowed for ANY Reason is archaic and ridiculous. I will NEVER spend any more of my money at this store.
I have had such a great experience at The Bridal Event. I knew from the moment I walked in there that I was in the right place. The people were so friendly and I did not feel any pressure to buy. I was reluctant to buy a dress prior because of an awful experience at Davids Bridal but our consultant ...
Barb is the best consultant I could have ever asked for. She knew exactly what to show me and how to read my reactions to help me find the perfect dress! And then when I went back to find my bridesmaids' dresses, all the girls helped us find exactly what we all wanted.
I loved my experience so muc...
I bought my bridal dress here and Brandy and the tailor, Ryan I believe his name was, were great. The store called me to cancel my fitting appointment less than a week away because they are "closing the shop for cleaning". I was upset at this because I had to take the entire day off for this appoin...
lexi was wonderful. She made me comfortable..even with my larger party . Highly recommend her for all dress fittings
If I could give this place less than a 1 star rating, I would. I went to Bridal Event two different times to look at bridal dresses. The first time I went, I had a picture I found on their website of a dress I liked, and was hoping to try on. I walked into the store and saw four ladies standing behi...
Amazing staff and they are willing to size you for dresses. Extremely helpful when looking for your perfect style
The strangest experience I ve had yet- my mom, maid of honors, 2 nieces and I showed up for my 11:00 appointment. First impression: beautiful building and elegant feel. Once we were given our consultant, things got WEIRD. She had me undress completely in front of my guests (who were seated all aroun...
Walked in and was greeted immediately, I asked if they had any fascinator hats, they didn't know what they were, which was no big deal. but when I started to describe what they were, She talked over me within the first few words I said, with a No. We don't have those. Rude #1.
She asked me if I w...
My experience with this store has been nothing short of abominable . Drove 2 hours to their store for my bridesmaid dress fitting...no measurements were taken... sales person had me try an alternate dress and guessed my size... and no shocker the dress is way too small....add to that the ever mount ...
Very rude. Facebook page said no appointment needed for trying on dresses.. was told we would have to come back when we made appointment. Went to davids bridal instead and found my dress!
Even more frustrated with Bridal Event now. The lady that did measurements was not only very judgmental about my size but also way over measured. When I had said the measurements didn't sound correct, she told me she was adding some because that time of year people eat a lot. I am now stuck with an ...
I ordered my wedding dress at the Bridal Event in July 2012. While there were fewer gowns here than the first shop I visited, there was a wider range of styles and I was impressed by the stellar service. My consultant Ida was helpful, encouraging, and listened to what I wanted. There was no pressure...
From the start it was bad. They quoted me prices for mens tuxes without the jackets, and when the guys went to get fitted a few months later, they were then going to charge us almost double! And that price was what all other places charge for a full suit! After telling all the groomsmen that they wo...
I would not recommend this bridal store at all. Terrible customer service and the consultant was not very helpful whatsoever. My sisters overall experience there was horrible.
I was completely shocked to come here and find my dream wedding gown! The staff here was wonderful to work with from beginning to end for not only services related to my dress (fittings and preservation), but also ensuring that all of the men looked their best in their formal wear. We were so happ...
Great experience buying my wedding dress! 5 Stars!!
Men AVOID COMPLETELY.- Offered things they couldn't deliver on, horrible communication amongst staff, caused mass confusion with our Groomsmen and we are still uncertain what the plan is ...after many phone conversations. Super disappointing and...
Would not go back.
They did a wonderful job on my dress.
I bought shoes and brought them home for one day and they wouldn't let me return them. I tried them on, on carpet at the store and realized when I got home and wore them in my kitchen that there was no tread on the bottom. I explained I only...
Very friendly and helpful staff. Solid selection of dresses. Dresses seemed reasonably priced
Staff very friendly and helpful. No rushing to pick a dress. Prices are very reasonable
We found both of my daughters' wedding dresses at the Bridal Event (one in 2015 and one today). Both experiences were very positive. The consultants were very knowledgeable and led us to the perfect dresses.
I can't say enough about my experience at the bridal event. As a plus size woman I found it very difficult to find a gown that was perfect for me or find a gown in my size at all I thought I was going to have to push the wedding further. I had Mikayla and she was an absolute sweetheart she made it h...
Amazing customer service Izzy your the best thank you. So helpful definitely recommend!!
They really deserve ZERO stars! I went to look for my wedding dress and was treated with great service when I walked in the door. However, as soon as I talked about my budget their attitudes completely changed. I was ushered downstairs, was told about a clearance rack (which I had to find myself), a...
First salon I went to look for my wedding dress. Recommend getting there as soon as they open, if going on Saturday. On our way out there were a lot of groups waiting. Ashley, my consultant was amazing! She listened to me and figured out what I liked right away. Tried on about 12 dresses and she pic...
(Purchased: bridal gown, bridesmaid dresses, groom's tux, groomsmen tuxes, father tuxes, flower girl dress, ring bearer tux...)
I would never recommend the Bridal Event to anyone that is looking for bridesmaid dresses or tuxes ! I was lucky to have an amazing first experience here and found the per...
The staff here is incredibly rude. We called ahead to make an appointment and were told to come in at 9:30 a.m. When our party arrived a very rude staff member looked at us in distaste and told us they don't take appointments and it was over an hour and a half wait. The dress selection we did see wa...
Jacket was too long. Vest and tie didn't match the dress. Pants were way too loose.
I FOUND MY DRESS!!! After many different stores and disappointments, I found my dress at The Bridal Event! Our only complaint is that when I called the store earlier in the day, they told me I didn't need to make an appointment, but when we got there in the evening they said they were booked and I w...
So my soon to be wife asked me to take her to the.( Dancing with the Stars ) this sunday.at the P.A.C. I said sure but we'll have to take you shopping for a new dress. Jeanette said ok. So the next day on Tuesday we went to 3 different stores. Nobody has a size 0 pretty dress in store. So after lea...
I would recommend using Formal Event for your wedding suit/tux needs. They were amazingly helpful. My father's pants were way to long when we went to pick up the tuxes the day before my wedding. They had this corrected overnight.
Unimpressed. Expect to sit there and wait forever without anyone speaking to you or being moderately friendly whatsoever. Intending to spend too much money to be ignored. Better selection elsewhere.
I still want to wear my wedding dress it was so perfect. Although my wedding consultant no longer works there, she convinced me to try on my dress that I never would have picked out for myself. It was originally blue and I purchased it in ivory. The entire process was so easy.
What really stood o...
We went in to get our dress fitted and the seamstress would NOT stop talking about the weight my friend gained. It was so disrespectful. I m appalled that someone would think it s ok to bring up someone s weight not once, but 6-7 times as well as asking why she gained weight. Please address this wit...
My experience at The Bridal Event was excellent! After trying dresses on at a few other places and not finding "the one" I finally made my way to the bridal event. I decided to shop for my wedding dress on a Monday during the day and it turned out to be a great idea; we basically had the entire plac...
Great selection, great value and people. All in all excellent experience.
What a disaster!!! The entire wedding party picked up our tux's the day before the wedding, nothing fit and some pieces were missing. They remeasured everything and asked all of us to drive from Suamico to Appleton in the morning of a noon wedding. We finally convince the staff that they needed t...
I had a poor experience with The Bridal Event. I live 3 hours from Appleton and chose the store because it carried the specific dress I was looking for for my bridesmaids. I called to check on prices between the three stores in Appleton that carried the dress, and the Bridal Event claimed to be the ...
I was in the store before close last night I was very disappointed to hear the conversation Between two employees. It s very discouraging to hear two employees talk to each other the way they did. It was hard to concentrate on picking out a bridesmaid dress when i heard an employee being so rude to...
Ordered our bridesmaids dresses and tuxes from here. Everything was beautiful and perfect! The staff was very helpful in pulling dresses that were in my color and the fabric that I wanted. Once we were ready to order they were very helpful with measurements and planning as one of my bridesmaids was ...
This is the first review I have ever given because I was very happy with this store. The staff was so helpful and accommodating. They were quick to alter my dress as well. I will shop here again and would recommend to others to do the same. Thanks so much.
Best selection around. For all the guys out there they will have you in and out of there for your fitting in ten minutes!
I had chosen to go to The Bridal Event because I had found a dress in my hometown that I liked by couldn't try on since it was too small. The Bridal Event had a size that would work for me so I decided to give it a try. I was absolutely blown away by this place and the girl, Olivia, who helped me....
I said yes to the dress! Courtney was wonderful and so helpful!
I know it's kind of late but I bought my bridal gown here 4 years ago and the customer service was really wonderful!
Wonderful experience!
We came on a busy Saturdays and only had to wait for about 10 minutes. Mikayla was extremely helpful and made the shopping experience special and fun. The bridal section is beautiful and there were plenty of dresses to choose from. I would recommend The Bridal Event to any b...
Fun and knowledge staff! Had a great time picking out my gown!
I bought a dress online and it was way too big the seamstress put me at ease knowing that it wasn't going to cost me a small fortune to have it fit me for my son's wedding it was a great relief definitely would recommend the bridal event for all your wedding needs
I called ahead to see if they took appointments and I was told walk ins only (for bridesmaids dresses), and we would be helped in the order we came. We got there around 1:30 on a Saturday, and there was another party ahead of us, so my girls and I just browsed and put our name in so we would be help...
Do NOT go here for alternations! They have no idea what they are doing!
I ordered my bridal gown from them and was measured hollow to hem. During the meadurement, I let them know I would be wearing flats and I wanted to bottom of the dress to the floor. 1st alteration visit -- they had to let out t...
Greedy, greedy, greedy.
Was charged with a late fee (after turning in my tux) that NO ONE had informed me about beforehand when I picked up the tux. $50 down the drain.
Bridal event has great selection of gowns but I personally have had terrible, cringe-worthy experiences and so have my bridemaids. The new manager/owner ,Andi , is just looking to take your money. She will never address any problems , say sorry or care about customers. She physically cannot say sor...
Friendly and helpful with excellent selection! Didn't feel too pushy till the end. Had to have my dress altered a few times and felt they were impatient. Overall a pleasant experience!
My experience at The Bridal Event did not live up to my expectations. Knowing that they do not take appointments, I went to the boutique and was told it would be about an hour and a half wait. She took down my name so we d be in line . We left and returned after the wait and was told we d have to w...
Miss Courtney!! She helped my daughter pick her wedding dress. She knew Exactly what my daughter wanted. She picked a dress we all love. We were all in tears. Wish Courtney was still working here. I would also like to add. The company has seemed to be going down hill. The atmosphere is not the same...
Went there with my sister and her wedding party to look for her wedding dress. Walked in there, put our names on "the list" the lady told us we were next on the list and that it would be "about 30 minutes". Over an hour and a half later, and many checks to see how much longer we were told that there...
We had such a fun time here!! All the girls were extremely kind and helpful! Found bridal dress, bridesmaid dresses and mother of the bride dress here and each time we had amazing service! Andi the manager is amazing to work with and does a great job!! Would highly encourage anyone to stop in and ch...
When I saw the charm of the building, I was so excited. When we walked in for our appointment, we found out that 2 other groups came in unscheduled. We were informed that our attendant would be have to stand in the hall so she could support all 3 groups. We picked out all the dresses. We helped ...
I was really disappointed to see how their workers are handling this pandemic situation right now.
Signs on the door state
No walk ins
Call for appointment
Masks required
So I called and was told to walk in. I understand the need for this part of the practice- you don t want crowds gathered in...
They don't have every dress in your size, I had to try on several to big dresses and a few to small ones. I COULDN'T REALLY VISION MY DRESS of those.
The service was nice, though you get that at any bridal shop. David's Bridal has way better prices, I actually got two dresses (one for walking down ...
They fixed my dress very quickly and helped me with everything! Excellent service!
This was our first time dress shopping and the future bride was still trying to find the style that worked best for her, which can be challenging, I understand. Our bridal consultant was helpful at first trying to help her see all of the styles and get a feel for what works best for her, but it was ...
Not much personal help. Stylist didn't know much about dresses nor about the alterations. I was hoping for a great experience where everyone was helpful and gracious but I did not receive it here. I did find a dress that I really liked but because my mom and I found it, not because anyone was helpin...
Our dresses were wonderful and service always exceptional
Staff was extremely helpful! They help you in the changing room and even suggest dresses based on your body type. Very personable even though they were busy! I ended up getting my gown and bridesmaids dresses here. Great variety of selections too!