I called ahead to see if they took appointments an...

I called ahead to see if they took appointments and I was told walk ins only (for bridesmaids dresses), and we would be helped in the order we came. We got there around 1:30 on a Saturday, and there was another party ahead of us, so my girls and I just browsed and put our name in so we would be helped when the others were done. Just a side note, WE had to say something, because no one came to us to welcome us or ask what they could do. 30 minutes later, the other party had cleared up and we were able to get into some dressing rooms. Myself, as well as a few of my bridesmaids, went up to both girls working multiple times and they said they would be there to measure us shortly. After 45 minutes of nothing happening at all, one girl came up but didn't offer to measure us, but instead asked what we were there for again, and then had to leave to do something else. I understand that Saturday is a crazy time to shop, but we all felt that the store was very unorganized, and would suggest having more staff, as well as taking appointments for large groups. We ended up leaving because we sat there for over 2 hours, when finally someone came 10 minutes before we had to leave for another store that we made an appointment for at 4:00.
I am never the kind of person to complain or be upset at people, but I felt as if we were just at a regular clothing store, and that isn't what a wedding should be about. The woman we talked to WAS very nice, but seemed overwhelmed.
We ended up taking our sale (of over $1200) to David's Bridal, because even though there were 5 groups of bridesmaids, and many brides, we all still felt so welcome, and they waited on us as if my wedding were just as important as their own. The environment was amazing.
I hope that the day we were at The Bridal Event was just a fluke!