Walked in and was greeted immediately, I asked if ...

Walked in and was greeted immediately, I asked if they had any fascinator hats, they didn't know what they were, which was no big deal. but when I started to describe what they were, She talked over me within the first few words I said, with a No. We don't have those. Rude #1.

She asked me if I wanted to try on dresses, I said I didn't know yet, I would have to look at them. She said I would have to have a consultant with me if I wanted to look at dresses. So then I said, well, can I have a consultant ? Then she turned around and a few of them were on a debate about who was going to take care of me. I thought this behavior was borderline rude.. Apparently all the bridal gowns are upstairs and nobody is allowed up there without a consultant.

My consultant introduced herself, and asked me the questions about when I am getting married. She seemed nice. We walked up the stairs, I mentioned I am looking for a high-low style dress. She told me
They would be mixed in with the rest. She showed me a dressing room, pointed to the different racks and told me what types of dresses were in each. I started going through the destination dresses. She stood behind me leaning against a wall with her arms crossed. I was thinking wow! You guys really want my business I see. I took about 5 minutes going though that first rack, it's really hard to tell which dresses would be high-low. I mentioned that to her, she started looking at a couple that were right in front of her. I thought cool, she's going to actually help me here. But no, that one wasn't high-low. And she went back to hovering behind me, I asked her again, so you have no idea where any of the style dresses are I would like to try on? She said nope.. So at that point I just went to the dressing room and gathered my things. Before we hit the stairs there is a shelf there with accessories on it and some jewelry. And behold! A fascinator hat!

I was going to ask the manager if she happened to know if some of the high-low dresses were, since my consultant had no idea where any of them were. I could hear her over the wall taking to another employee, in a tone, that I figured if I even decided to complain, it wouldn't even matter. She probably would argue with me about it. Not happy.. I will never go there again.