My experience at The Bridal Event did not live up ...

My experience at The Bridal Event did not live up to my expectations. Knowing that they do not take appointments, I went to the boutique and was told it would be about an hour and a half wait. She took down my name so we d be in line . We left and returned after the wait and was told we d have to wait another half hour because they got busy. Over 45 minutes later we finally got upstairs to the Bridal floor. The consultant was nice, but didn t seem interested in learning about my wedding day or making my experience more fun and personal. I didn t appreciate the customer service provided by anyone I encountered at the boutique. The website was nice and well presented but not updated. There was a dress on there I really wanted to try on but was told they cannot get it anymore. The presentation of the dresses wasn t as neat and tidy as I would have expected. I didn t feel like I was at a quality Bridal Boutique.