This was my sister-in-law's first stop for trying ...

This was my sister-in-law's first stop for trying on wedding dresses. We came in and put our name on the list and they said it would be 15 to 20 minutes and we were next in line.... And we waited..... And waited. After a half hour, we checked the list with the attendant and they said it would be soon and there were two groups ahead of us, which seemed odd since we were told we were next when we arrived. After 45 minutes of waiting, one of our party asked a lady when we would be up and they said eventually.... After an hour and multiple questions with multiple different workers, we finally walked out. The staff was rude, incompetent and didn't seem to value us as customers. My sister-in-law was extremely disappointed in having to walk out of her first stop but our entire party was extremely unhappy with the lack of help, the our customer service and the nonchalance the workers showed when we left.