At Tarbox, my overall experience was great. Bill Derby made my first car buying experience a positive one. I was never pressured and was able to meet all my needs. Bill was very nice the whole time and very reasonable with all my requests. After dealing with BIll I will continue to buy future cars a...
Always a pleasure to do business at Tarbox Toyota....the sales and service team are top notch.
Got a decent deal on my car , everyone was great during buying process . Salesperson was VERY helpful and a great guy , Service dept was also usually pretty awesome ... THAT BEING SAID ... A year later I totaled my vehicle , luckily I had purchased GAP and all the extra coverages . Ive never bee...
Although it always seems to be a big deal to buy a car, my salesman at Tarbox tried to keep it moving along, even allowing us a lunch break! Thanks Anthony for walking me through the entire process, keeping me somewhat sane, and having a sense of humor. Staleni was a big plus too!
Very professional and fast sales process. I worked with the internet team, the sales team and the business team and everyone was very professional and courteous.
Overall, a great experience buying a car.
I will never purchase another vehicle from this dealer. I purchased a vehicle in June 2017.
1. I was promised a spare key, after 6 months of running around through other dealers, I still have not received the key. 2. They took a longer than usual time to have the car registered . 3. I purchased a...
I m extremely disappointed with the service department. I took my Tacoma for an oil change and after getting out and driving around for a few days I heard a really loud whining. When I stopped I looked under the hood and whoever did the oil change left a big Gatorade bottle under the hood. It looked...
We had a great leasing experience with Tarbox and specifically John Morrissey. The only time I have ever bought a car and had the sales person call the next day to see how I was enjoying my new vehicle! I would say that is great customer service!
I recently bought a used 2012 Sienna from here and was very disappointed!! The inside smelt of wet dog and the detail job was horrible. I expected better coming from a top dealership. I also feel like no one is on top of their game. My 20 day tag runs out tomorrow and I just received a call today th...
Nice place to wait for your vehicle to be serviced. Get your nails done or a massage chair.
I buy a car every two years and I am happy to say this is the best dealer I have dealt with yet. Customer service was excellent and the facility is top notch. Their added value that they offer makes Tarbox Toyota the place to buy.
I had purchased from other Toyota dealers in the past and had a great experience, so I didnt really think anything of it when I drove into Tarbox. At first glance this place seems great, then you start talking to the employees. Its as if the giant lot is run by some dictator overlord, they seemed ab...
Initially saw on Tarbox Toyota's website a RAV4 that interested me. When I arrived at the dealership I was told that that RAV4 had been sold the day before. The sales person then started pushing other vehicles on the lot that I was not interested in. He even went as far as belittling my wife and I f...
Leroy was excellent! He listened attentively to all of my needs and questions. I did not feel pressured or overwhelmed with him being around. He made me laugh and feel comfortable. It felt more like having a friend car shopping with me than an actual car salesman! I am very happy with my Tarbox expe...
I had a wonderful experience with my sister today when she went to see about purchasing a car. Sales Consultant Michael Vinacco was WONDERFUL he truly cares about finding the right car for is client and Business Manger Staline Biosse is AMAZING and works for you. I would recommend any and everyone t...
I recently purchased a Toyota Rav4 from Dave Corrigan at Tarbox Toyota. It was a really great experience. Dave was helpful, informative and very open to hearing what I had to say. It was a no-pressure dealership.
My experience there was a pleasure, from Dave to Alvin who helped me close on the...
We bought a Toyota Highlander at Tarbox in North Kingstown and could not be happier with the vehicle or dealer experience.
Tarbox toyota is the only dealer to buy a toyota from. see Anthony Torchetta the best sales person I ever dealt with.
The best in service. Very reasonable pricing on servicing . I love it . Thank You so much Tarbox .
Good dealership! I just bought a 2020 Camry. They gave me a fair trade in. The price of the new car was definitely a good deal. What I also liked there was no surprise fees or fees that were not necessary. Last but not least, the finance guy I had told me what I should do to fix my credit score. Not...
my name is Lisa, I've never had a better experience at a dealership..! Harold (sales) was easygoing, and really listened to my wants and needs and made buying a car painless! I want to give special Shout out to
IGOR.. (finance) who went above and beyond to help expedite everything for me! I would g...
This facility is very bright at night after hours. It is unnecessary and a huge contributor to light pollution in Rhode Island. I am sure this extremely bright display costs Tarbox a lot of money in electric bills. We see the billboards all over the state. We see the commercials on TV. We don't...
Way too lax on the finance process otherwise I would have rated 5 stars. They were disorganized with their paperwork after the sale and did not have everything ready as stated. When we came back to finalize paperwork after our purchase they missed 3 documents that needed both of our signatures. Not ...
My experience with Tarbox Toyota was just great! My sales rep Anthony Mancuso was very knowledgeable about the features of the Rav I was interested in and was pleasant, professional and courteous. During our test drive he was excellent in pointing out the various features of the vehicle. He was ...
Extremely knowledgeable and friendly. Felt extremely welcomed right when you walk in the door. Bought a 2016 Tacoma TRD off road Love everything about it.
This dealership has poor customer service and in my opinion is dishonest.
I contacted the dealership about a truck. I specifically contacted about purchasing a vehicle, that I was putting a deposit on. After two days of requesting information. The sales person specifically told me that they are a...
So let talk truth in advertising....Saw some really good deals on Tarbox's website for lease specials on Rav4 & Venza ($87 & $97 respectively). Having been around the block before, I read the details of the lease(copied below) and understand that there is $2000 down plus a $650 acquisition fee alon...
I felt that my concerns were met and that I was treated in a very respectful and interested way. The experience was completely positive and I would be more than happy to recommend Tarbox Toyota to my friends and acquaintances. It was a truly painless process
Check with your salesperson on EVERY detail of your purchase. Just purchased a new Rave 4, a Limited Model and found out floor mats were not included. They ended up putting in the mats for me, but they said it wasn't on the sticker list of items. Did ask about the mats prior to buying the car and...
I wanted to say thank you to Eric, Mike, and the team for figuring out a long existing problem with my 2011 Honda Accord. I can honestly say that this crew provided the best customer service I have ever experienced at a service shop. They listened and worked with me carefully to help diagnose and fi...
I had an opportunity to work with Josh Reardon who was amazing to work with. I was looking for a used Toyota CHR and went to multiple dealerships, test drove multiple vehicles but overall experience at Tarbox and Josh s exceptional services convinced me to spent more than my budget to purchase a CHR...
Been to several dealers each and every visit we just feel so violated when leaving, but Tarbox team has exceptional customer service and they will work with you all through out!!! Simply Amazing!!!
Very good all departments thank you keep up the good service
I felt really good and they are so cooperative. I always schedule time before going and never faced issues.
Excellent workers. The gentleman at parts assisted me with new windshield inserts.
Buying a car as many know can be a stressful thing. At Tarbox it was anything but. Great sales person and the finance department was very patient and informative. Overall, a great experience.
Everyone was friendly. Tim, Bill, and Anton helped me to lease a car for the first time; they were very knowledgeable and efficient. Couldn't have gone any better!
I can't say enough good things about your Service Dept. They are all so friendly, helpful and easy to deal with.. every single time I visit! The service is great, the free nail salon is awesome.. all of it from start to finish, not to mention what a pleasant place it is to sit and take a breather ...
Tucker was a great sales man to deal with , always respectful and kind and understanding , didn't feel obligated to do anything he defiantly pushed the satisfactory.. Financial department was helpful .
I had a great experience right from the start. Jason was awesome and attentive and had a positive vibe which I appreciated because buying a car is stressful! Everyone on the team was equally pleasant throughout the experience.
It was an easy and streamlined process, and I am very happy!
Many th...
Last year my wife and I visited the site in our car and got out to look at a few vehicles. Very soon afterwards (like many hungry wolves) several aggressive sales people descended upon us at the same time from different directions. There is such a thing as being overly responsive guys. We will neve...
After reviewing the different cars available to purchase, ford, honda etc.I decided on a
toyota corolla. Right away I
spotted a blue corolla sport. I loved the color and its sporty
look. We went back and forth on model type and color,blue was not available in the le,
We finally decided on my or...
Quick, professional service. Staff knowledgeable and helpful.
The Tarbox Toyota customer care team never lets us down. They always go above and beyond to ensure our satisfaction. The Tarbox team s service offering is always professional and thorough. The service representatives always take the time to explain the repair or service in terms that are easy to u...
On July 02, 2016 after purchasing nothing but New Fords for over 35 years I purchased my second new Toyota. It was a white 2016 Toyota Tundra SR5 which replaced my white 2009 Ford F150. Everyone we meet and was associated with the purchasing of my new truck at Tarbox Toyota was fantastic and went o...
Great experience here, excellent customer service and love the new RAV 4. After checking out another dealer/vehicle with attempts at shady number manipulation, it is obvious that Tarbox and our salesperson Mitch are a far more professional and trusted operation.
2020 Camry LE. First Maintenance check 5000+ miles. I was little surprised the oil was not changed. Only tire rotation and fluid checks performed.
I have 3 years of oil and basic maintenance free.
They said I could not make appointments for this type of work. I prefer appointments. I live a...
Went to look for a used car. I did an online pre-approval and in a matter of 1 hour they had called and left word @ home for me to set up an appointment. I set it up, at this time 3 hours had past. The following day my wife and I went to the new showroom in North Kingstown, RI and when we arrived dr...
Hi,
Kind Advice Please stay away from this Dealer , Especially Indians..
I was interested in leasing a toyota vehicle and talked with person called Andrew Wallace through email and conversation went on well and they asked me to visit showroom and i went to their room, What happened was horrible ...
David Corrigan & the Tarbox team exceeded our expectations! We have never leased a car & were skeptical about hidden fees & "bait & switch" tactics used by other car dealers. From the start David was attentive to our needs & laid out the facts without any gimmicks. The showroom was clean, everyone w...
Terrible dealership they don t negotiate on prices. Then the next day reduced the vehicle online... makes no sense. Oh and they stole my registration so now i need to pay for a replacement. Stay away!!
I walked in and was instantly directed where I needed to be. My problem was taken care of very quickly for no cost. What's better than that?!
The engine died on my 14 year old Saturn, so I went to Tarbox Toyota to check out their lineup and offers. Upon walking in I was introduced to Joe Brodeur who would assist me throughout the process. I was interested in the new Corolla's considering my long commute. All in all I was extremely please ...
By far the best experience ever!!!!! Before I even entered the dealership I was greeted by Hass who was great to work with and so helpful through the whole process. James, in Financial was great at explaining everything and gave some great advice regarding my options. I haven't had my car a week ...
TRASH! I was informed, after the fact, that I had a part replaced and that it would be an additional $190. When I brought this matter up with the Service Manager, he proceeded to argue with me and tell me that the part needed to be replaced. I repeatedly explained to him that I understood that the p...
Good prices. Friendly staff. And efficient mechanics. They let you know what problems your vehicle has before they fix them so that you can make your best financial decision. Howard is the best salesman definitley ask for him as he will find you the perfect car for you!
Tarbox Toyota goes above and beyond with customer service and efficiency in every department.
Andrew Potter, from the internet department was very informative, reassuring and eased the transition to the sales department, as well as making himself available as a trusted resource for multiple inqui...
We financed a 2010 Toyota Corolla 3 years ago, and were so impressed with the service and care received, we returned this year to lease a new 2015 Rav4.
We ran into John Morrissey, who helped us 3 years prior when buying our Corolla... and he once again amazed us with his service and care.This de...
Today, on my way North, my car told me that my battery in my key fob was :dangerously low so I stopped at Tarbox and they replaced the battery for free. I have also had the oil maintenance light coming on for about the past 4 months even though my next oil change is not due for nearly 5,000 miles....
I would not take any of our 3 vehicles anywhere else. Brian Renuad is the best!. Service is always exceptional and very personalized. This is a trusted dealership.
For over a month I have been driving by this dealership and seeing a red 4Runner Venture they have in stock. I have been wanting a 4Runner for a few years now and have decided to buy one. I pulled into the dealership and after being there for over 15 minutes and not getting the attention of anyone I...
Professional and competent staff, friendly, courteous, and accommodating plus a comfortable waiting room with various amenities. I thought I would miss my old Toyota dealer when I moved to RI, but these guys are just as good.
An ongoing terrible experience. I was coerced into an extended warranty for $4000.oo on a brand new Prius that I was promised that I could cancel at any time and they would return my money! A month after I closed the deal I told the salesman that I did not want the extended warranty. He told me to ...
If I could rate 0 I would.
Horrible experience. Had the unfortunate experience of having to deal with Joe who works with Howard. He was extremely confrontational, agitated and had zero people skills. Ed Tarbox, you may want to rethink having Joe deal with potential customers.
The "salesmen"...
We called ahead about a car we found on their website. we asked them to check to see if I had a cloth or leather interior after they told us it had what we were looking for we took the hour drive there. As soon as we got there we found out they lied when we saw the car outside. We went inside t...
I have leased all my autos since 1988!!! & by FAR & AWAY Tarbox Toyota was my best experience. Starting with the 1st phone call from your "target market" to being put thru to: Paul Martineau ( the best Manager I have ever had to deal with) to Bill Derby ( the best salesman I have had to deal with: t...
Hass solved my computer problem on my car. Many Thanks.
I love this place very nice people and the complimentary nail salon and message chairs are a solid plus!!!
Excellent. No hassle, We were treated with honesty and respect. The facility is fantastic and the our coordinator Corey Martin was a prince.
Best car buying experience I've ever had..;-)
P&G
Felt like I was bothering them, never called back, bought elsewhere
They lost a customer.
Tarbox will never see another dollar from me.
I've purchased about 7 different cars from various dealerships and this has been the most frustrating and poorly executed sale I've ever experienced.
Delivery of the vehicle took over 6 months.
Tarbox did not have a clean title when they sold th...
They told us to go there and ask for certain people neither one was there that was a bad experience.right of the bat then they said on phone they would help is.and that was a lie .worst experience.i ever had would not recommend to anyone.
Ten year customer....Great service department! I just switched to a Subaru but I ll be back once they better the RAV4 design for short people Thanks service department for always taking good care of us!!!
An easy process with fair pricing and a friendly staff. Worth considering if you are in the market. I can also appreciate the modern facility and amenities that go with it. I cannot speak of their service area yet but seemed very accommodating.
I recently bought a Toyota Corolla from Tarbox Toyota. I went in with the intent of meeting with another advisor but they were unavailable. I was pleasantly surprised by Josh Reardon and his kindness. As soon I approached the entrance, Josh opened the door, greeted me and my mom, introduced himself,...
Woke up, dragged a comb through my hair, and figured my Tacoma needed some loving on St. Valentine's Day. Drove up at 8:15 and was out by 9:45 after performing 60K maintenance, replacing front brakes and splurging on a new set of windshield wipers. Geoffrey and James M. really laid it on. Truck look...
I went there for oil change and tire rotation. Very nice facility. Very courteous and helpful staff.
Dave Corrigan was extremely patient and helpful. He really worked with us! Alvin Gabrilowitz was also helpful in finance. We think the experience was fantastic!
I visited Tarbox Toyota just looking for some information about buying vs. leasing, in order to get a feel for which option was best for me. Jess was wonderful at giving me all of the information to run my analysis, and the entire team at Tarbox was dedicated to creating a package that was something...
I bought a car from this place a while ago, truck was good for a long time, my complaint is for their staff and the goofball owner Ed Tarbox. I took my car in for service and had them do a few things, the service dept. was a joke: first off, they charged me for a service that was never done, (brake ...
By far the great place to find a car. Awesome customer service, friendliness
Jessie Camp and the rest of the team at Tarbox are to be commended for their customer service. I am so pleased with my recent Corolla purchase and with the friendly, professional, and thoughtful service.
5+ stars!
I have been taking my car here for some years. The service department is tremendous. Very organised and efficient. No matter what I need it is done within the day.