Annoy mous

Review of Tarbox Toyota

I bought a car from this place a while ago, truck ...

I bought a car from this place a while ago, truck was good for a long time, my complaint is for their staff and the goofball owner Ed Tarbox. I took my car in for service and had them do a few things, the service dept. was a joke: first off, they charged me for a service that was never done, (brake job), I asked them before I drove 45 minutes to pick up the car if it was done, they said "No, but it will be before you get here". Once I got there I knew it was not done, since it had been sitting in the sun all day, but was still charged for it. After complaining to the arrogant, mouthy service manager he threatened to "Smash my head with a rock". Another employee had to hold him back, classy and professional employees you have staffed here; a 45 year old man threatens to kill a 19 year old kid who criticizes the horrible job he does managing his joke of a staff. After speaking with Ed about his violent employee he claimed it never happened, since it was all on camera, he was full of **it. Absolutely the worst and shadiest dealership in the state, not to mention all of Toyota's recent quality problems with their cars falling apart; since they are made so poorly lately. I suggest you buy anywhere else other that this dealership.

Update: Yes this actually did happen, pathetic of you to make up lies that it did not just to cover your own a**. You had video recording of the incident and I even spoke with Ed about it and he denied it back then too since he did not want any bad PR.