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An ongoing terrible experience. I was coerced into...

An ongoing terrible experience. I was coerced into an extended warranty for $4000.oo on a brand new Prius that I was promised that I could cancel at any time and they would return my money! A month after I closed the deal I told the salesman that I did not want the extended warranty. He told me to see the business manager. I did and he reluctantly had me sign the paperwork for the refund of the $4000.oo for the extended warranty. That took place a year ago and the amount still has not been credited to my loan at the finance company. of which I am paying a very high interest rate of 4.9% with a credit score of over 800 the financing should have been around 3%. So far while waiting for the amount to be credited to the loan I have paid over $200.oo in interest on that amount. My original intention was to pay the car off in a couple of months. I cannot do that until Tarbox returns the $4K to the finance company. I want to get rid of this piece of over complicated piece of junk! I contacted the general manager at Tarbox months ago and he said he would take care of the issue. To date, going on a years time it has not been resolved! My emails are now unanswered. Now I have to engage an attorney to try to recover the $4K +. At the time of the sale all of these false promises were made by Tarbox Toyota. You can cancel at any time, we will issue you a check for the balance of the extended warranty, you can transfer it to another car, blah, blah, blah! The usual BS! My advice to you is to avoid these sales tactics by purchasing at a dealer other than Tarbox Toyota of North Kingstown, RI. Stay tuned, I will post the results of the ensuing legal battle!
There is a reply from Tarbox below stating that they have been in contact with me. The last contact was May of 2018, 14 months ago! Tomorrow will be September 1, 2019! I can prove that in dated emails! Now that nis service with a smile. Now you know what I have been going through!

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