I happily found ServiceMaster by Simons after TWO previous unsuccessful tries with other restoration services. After wasting weeks getting quotes with the other two services, only to have them say they did not have available crews to do the clean up, ServiceMaster by Simons was brought to my attenti...
They were flexible in accommodating my schedule. Patiently and politely answered my questions about timing, pricing, process and more. Treated my place with care and taking extra measures not to leave any mess.
I have extensive water damage in my home caused by a plumber hitting the water line. As a result, I was advised - in need of an independent restoration professional to comprehensively assess my damages to be presented to the companies responsible. I searched online and luckily found the Restorati...
Their team responded very quickly when I came home to a flooded kitchen. They saved me from having extensive damages and significant expenses just because of their immediate response, professionalism and experience.
Incredibly professional and dependable fire damage restoration services. They assisted us on a job and we could not be happier. They arrived on time, did exactly what they said they would do and the cost was so reasonable we will be working together a lot more. Thank You!!!
Great service- would definitely use again for water damage. Very quick response, great customer service and explained what they needed to do. Saved my hardwood floors from needing to be replaced from water damage! Highly recommend!
Cleared out my sister s home out and cleaned it in preparation for sale. Thank you for good work.
I had a busted pipe in my building that flooded a garden apartment. These guys came in and did an great job restoring that apartment back to normal. Very friendly and very professional. Thanks again for your service. I look forward to working with you again in the future.
First class restoration company. Quick and professional!
I don t often write reviews, but This company deserved one. Sue Simon took my phone calls for four days. Every day, I had a new question about the corona virus cleaning Services. She didn t pressure me into booking service. Instead, She urged me to continue thinking about the services and encour...
Sam (the owner) was fantastic. I called ServiceMaster regarding water damage to my hardwood. I called in the afternoon and Sam came out the next morning. He ran through all of my options with me, including ones where I wouldn't necessarily need his services, and offered me cost saving options as wel...
I can't recommend this ServiceMaster franchise highly enough! I awoke one morning to find water pouring in through my kitchen ceiling and immediately called my insurance company, who gave me the contact info for another group to call (it was around 6am on Sunday by the way). Although I was able to g...
The team was extremely responsive, knowledgeable, and friendly. We had a great experience!
Efficient, reliable and trustworthy. 10/10 on-time services.
Servicemaster came in after a nasty flood in our basement. They were absolutely terrific and responsive and I would definitely use them again.
Servicemaster saved me time,, hassle and money hands-down. I am in/out of the area but have leaned on ServicePro for all needs, big and small. Simply... they got stuff done in Bucktown, Painter s Row and Rogers Park.
Responsive, dedicated and honest. These guys were there for me to get the jo...
Thank you ServiceMaster Restoration By Simons for cleaning up our retail store after the robbery. You did a great job and we greatly appreciate it.
I had the Service Master team over to my mom's house to clean her carpet. They did a wonderful job and my mom has already made several referrals to her friends and neighbors. I highly recommend their services!
Thank you to Sam Simon and gang at ServiceMaster Restoration By Simons. They put our staff and vendors at ease after They disinfected our facility. It was a great touch with the Certificate of Disinfection. We posted those everywhere. Sam, you were a God Send. Bless you.
If you need a post-construction cleaning at your property, I recommend calling these guys. Sue came over for the assessment/estimate and sent an amazing crew to clean my office after the reconstruction. Sue kept in touch with me throughout the whole process. I asked for some additional items to b...
After a devastating furnance fire
in my home the weekend of February 4th
until now...Sam of Service Master Restoration
and his amazing team helped me get settled
and whatever I needed to stay calm Sam was
a phone call away. I would highly recommend
Sam by Sam Simon Service Master Restoration.
...
Our 3 bedroom condo experienced water damage on a freezing / thawing Chicago winter weekend. Within hours, ServiceMaster Restoration By Simons-Chicago had confirmed their availability and scheduled an arrival appointment for early the next day. A polite, efficient crew arrived with over a dozen pi...
Got best services ever! They are highly professional, reliable and dependable. Provide competent services at competent pricing. Keep doing good work guys.
I lost one of my parents to COVID 19 and Sam sat with me and talked me through the process and tried to help me see the bright side to it all. I never expected that kind of humanity from any company. Thanks Sam.
I have put a lot of thought into this recommendation for ServiceMaster Restoration by Simons=Chicago .If it were not for this company and its owner, Sam Simon, I know for certain that the experience would have been extremely difficult to deal with.
I was away when my nephews stopped by to check o...
Sam and his staff were the epitome of professionalism and service.
This company absolutely saved my home. From the moment I called them until the end, everything was superb!! The team was very professional and efficient. Thanks!!
It was recommended to contact ServiceMaster Restoration by a flooring contractor due to water damage in my condo unit. I called on Friday, and had an appointment for Monday.
Sam promptly came out to my condo unit to assess damages of my hardwood floor due to a shower leak underneath my sub-floor...
Thank you ServiceMaster By Simons for your services. They were professional from the start.Used them for mold remediation.
This review is for the professionalism, work quality, responsiveness and punctuality of the team of ServiceMaster Restoration. I give a thumbs up for the excellent customer service and quality work!
Fast, efficient, and professional. They get the job done. Would recommend them to anyone!
Had water damage from a big storm and called a few different companies to assess the damage as soon as possible. Sam at ServiceMaster answered right away and said he would be over within the half hour. He arrived early, assessed the extent of the damage in multiple rooms, and advised his team to b...
These guys are amazing! We had a fire in our basement, and they arrived according to our timings and did a great inspection. They were honest and told us exactly what is required for fire damage repair. Excellent customer service, we'll call them again when needed.
My home looks amazing! The team was prompt, efficient and incredibly thorough. I could not be more pleased with this service and would definitely recommend.
Sam was very easy to work with and quick to respond. He knows the process thoroughly and helped us through everything with ease.
Thanks Sam!
I am the treasurer for the 209 Ridge Condo Association. We had a flood in our basement and called ServiceMaster Restoration by Simons for a basement cleaning and to have our carpets cleaned. I could not be happier with the service. They showed up on time and worked with precision and professionalism...
Our company was moving out of state. The old office in Chicago was quite a mess after all the furniture have been removed. Carpets were in really bad shape and I was sure I'd get in trouble with our landlord. A friend of a friend recommended Service Master. I was a little bit apprehensive at first, ...
I hired ServiceMaster to clean one couch, one recliner, one padded chair, and two couch pillows that hadn t been cleaned in about 2years and we have two dogs that shed like there is not tomorrow. Bill and Sorry I forgot the other gentlemen s name arrived promptly and were courteous and professional....
Our administrative offices in Chicago were affected by severe smoke damage as a result of a fire on another floor. ServiceMaster Restoration By Simons came out in a flash. They packed out our entire office and moved it to storage until the reconstruction of our offices was complete. Our office cubic...
Very professional & did an excellent job removing smoke damage. Employees were very friendly & I felt comfortable leaving the house with the employees there working.
ServiceMaster cleaned my home after an unfortunate mishap that resulted in my entire house smelling like smoke. They cleaned everything and went in place that I could never reach. They cleaned my entire heating and cooling system. I can t smell the smoke any more.
ServiceMaster Restoration By Simons provided covid 19 cleaning services to our manufacturing facility in Shorewood IL. We were very impressed by their professionalism, their efficiency and thoroughness, and they were very reasonably priced, considering
ServiceMaster Simon cleaned up all the broken glass and provided COVID disinfection. They came out within hours of our initial contact. Well done! We have a long road of repair ahead of us, but getting the warehouse clean was priority. Thank you to Sam Simon.
This company came highly recommended to us for the Disinfecting and Decontaminating Services. They are a solid company. They thoroughly disinfected our offices and manufacturing plant. Thank you for all your help.
I've used ServiceMaster before. They do good work. Thank you.
Service Master sent a crew within an hour of being notified of my flooding disaster. The courteous team quickly cleared out and cleaned up my soggy basement. They positioned fans and dehumidifiers to dry out the premises. Three days later they returned to check the progress and reposition the mac...
I would definitely use service Master again. By far the best restoration company in the industry.
Great cleaning after our construction project at home. They left no stone unturned. Very particular cleaning company. Only call them if you re looking for a fine-finish type of cleaning. Ask for Sue.
God Bless you ServiceMaster Simons. Thank you for the hard work you put in with the cleaning of our tents. Thank you for your generosity.
Sam and his team at ServiceMaster by Simon were outstanding. We hired ServiceMaster by Simon to remove the smoke smell and clean the ash in our living room after our fireplace filled it with smoke. Sam came out when he said he would and was actually early. He was very thorough in explaining our o...
ServiceMaster has been a blessing ! 4 years ago we had water damage due to a busted bathroom pipe an their staff were very professional and friendly .They came out quickly and got to work immediately and did a wonderful job! So last month when we had water damage due to a frozen pipe we didn't think...
I was lucky to get in contact with ServiceMaster Simon. We called this particular franchise after a dramatic kitchen fire and Sam Simon came right out to survey the damage.
He was recommended by our insurance company and they were spot on. He showed us how the smoke and resulting soot spread thr...
My experience with this company has been nothing but positive. They were professional, efficient, and paid attention to detail. The crew was clearly dedicated to making sure my expectations were met and that we were satisfied with no remaining concerns. I would highly recommend!
We like Nasutsa & Sam. They are good people and run a good company.
Good company. Ive used them in the past to dryout some of the properties I manage downtown. I will use again.
Thanks Sam!
I contacted ServiceMaster By Simon's after our neighbors washing machine malfunctioned. Warm, sudsy water got under our hardwood floors and they immediately started to warp. The Simons' crew installed an amazing machine that sucked all the water out from UNDER our floors over a five day period. The ...
We've had a fantastic experience with ServiceMaster! The staff are very reliable, friendly and considerate. We have small children and I had a lot of questions about the safety of the materials they use. Everyone I spoke to, including the owner Sam, was patient, nice and explained everything. I felt...
Thanks for getting the wine stain out of my new rug!!
I called ServiceMaster Simon for post-construction cleaning. They are absolutely great to work with. They showed up on time and well equipped. They got my home cleaned fast. Thanks, ServiceMaster and Sue.
Sam at Service Master has professional integrity and is wonderfully supportive. After water poured through my light fixtures in my condo from a pipe break two floor above, Sam came to evaluate the water content of walls, floors, etc.
He assessed that a full on dry-out was not necessary even though ...
There is a reason why this company was showcased on NBC 5 Chicago, because they are good! Thank you, thank you, and thank you. You took great care to clean and disinfect my parents home before they came out of the hospital. We have a deep gratitude
I highly recommend this company. My work takes me abroad for extended periods of time. My BFF called me long distance one day to tell me that the neighbors in the flat above had a major break in a water pipe, which, as gravity would have it, all came down in my apartment. Most of all the items in my...
ServiceMaster Restoration by Simons could not have been a better partner in getting through a recent rain water infiltration episode at my lakefront high-rise rental condo.
These guys were prompt, professional and productive from the moment I called frantically looking for help right through fina...
ServiceMaster By Simons is an excellent company. I've used them for years for their cleaning services.
They were very polite and careful with our belongings. After just a few days of what we thought would take weeks, our kitchen was thoroughly dried and back to normal. Thank you, guys!
Thank you ServiceMaster Restoration By Simons for cleaning out my dad's house. You took over and eased our burden.
This review is almost a year late but I wanted to share our good experience and express our appreciation for ServiceMaster by Simon's help - and to Sam Simon in particular - for their excellent service to help us restore our commercial building after a broken water heater flooded our home and two fl...
The team from ServiceMaster by Simons did a fabulous job! They were punctual, polite, and efficient. We are thrilled to have our house back - cleaner than it has ever been. I would use them again in a heartbeat. Highly recommend!
Unfortunately, we experienced a fire at our house. ServiceMaster Restoration was very quick to respond. Not they explained the process very professionally, but they also managed the stressful situation very quickly.
These guys were total pros. In my state of panic they were extremely responsive to my calls, explained everything very clearly, came and went without mess or disruption. And oh, they did a great job repairing (drying) water damage in my kitchen. I'd definitely recommend Sam and his crew. -Ian
I have been dealing with ServiceMaster Restoration By Simons for the past 5 years and have not had one complaint by my residents or myself. They are extremely professional, clean and very neat. I find that they are also excellent employers as the staff has remained the same - that speaks a 1000 wo...
Thank you for Decontaminating our warehouse. Very reasonably priced.
I cant say enough good things about ServiceMaster by Simon. Had smoke damage from a fire in another unit in my condo building State Farm recommended ServiceMaster. I chose Sam Simon.. He was out to the building an hour later and cleanup started immediately. Very thorough job...no problems what so ...
Our home was recently damaged by a broken water pipe from the apartment above. When we made our insurance claim, they referred us to ServiceMaster. We contacted the ServiceMaster hotline and ServiceMaster Restoration By Simons was sent out to our condo. They were very professional, and explained...
Very easy to do business with. Everyone was friendly and very helpful.
I used them for their mold remediation services for a small property. The team was incredibly professional. They were great from beginning to end. The pricing was very reasonable. Exceptional customer service.
ServiceMaster By Simons helped us cleanup our Mag Mile store after an unfortunate event. They worked so fast. There was no way we were going to clean the trash and glass as fast as they did. They cleaned all the carpets and disinfected the entire store as well. Thank you for your great help and gene...
Excellent service and very responsive!
Sam and his team truly cared about us and our home. They took time to explain everything and exceeded our expectations! I have had friends who have called the main ServiceMaster number - and the problem with that is that you never know who you are going to get...
Recently our family experienced the tragedy of losing a loved one after a long and severe illness. In his absence we had an overwhelming task of sorting through his contents and moving them out of his home. We had estimated that it would take well over a month to go through everything and find place...
These guys are beyond A+! They go above and beyond every one of my expectations. We have used them for clean out and for weekly office cleanings and would never recommend anyone as high as I do Simons!
Superb service! Sam was wonderful!!
Sam was prompt in providing service and explained in detail the entire restoration process.
Follow up was conducted and results flawless.
Will definitely use again should the need arise!!
Thank You Sam!
The staff worked diligently on my kitchen and bathroom for a significant amount of time. They were efficient, very skilled and offered advice to me that I can do inbetween visits. When they left my condo looked like a NEW place. I will definately have a date with these people in 6 months.
I called ServiceMaster By Simons because of water damage to my home from the unit above. Sam came out, spent a good amount of time explaining the companies drying and disinfecting process. He helped me navigate my insurance claim as well. They were fast, clean and helpful. I will use again. Thanks S...
I called ServiceMaster Restoration By Simons after a fire next door. My home smelled like a fireplace. ServiceMaster cleaned every square inch of our home and I swear we can t tell that we ever had a problem. Good job team!
ServiceMaster was very accommodating with my schedule. They arrived during the scheduled appointment window and thoroughly evaluated the problem and necessary follow up. I would definitely use ServiceMaster Restoration by Simons again!
After being referred by a friend I highly recommend ServiceMaster by Simon. They do great work at a very affordable price.
I would recommend calling Service Master for sure! Sam was very thorough and gave his recommendations and professional opinions even for the items he was not able to help on. He went out of his way to arrange for keys, meeting various people and helping to deal with all parties involved. Sam we...
ServiceMaster went above and beyond on the measure of service they provided when cleaning our apartment. They even offered to move a couple things to clean more area when shampooing my carpet! I appreciated their availability and trusted them in our home. I highly recommend their services.
Great service. Set my employees minds at ease and helped get my company open again. Thanks.
I had just moved into my new place, and within two months, I had a water leakage in the bathroom. I googled for the cleanup services, and I found these guys. They were so easy to schedule with and completely fixed the problem.
My experience with Service Master Restoration was great! I had water damage in my room, and they were very professional. Their service was beyond what I expected, and they know what they do.
Super professional and passionate about what they did, got outstanding assistance from them for fire restoration. Their professional crew was super active and was highly professional. Reached immediately after our emergency call and controlled the situation effectively. Highly impressed by their qua...
Guys from ServiceMaster Restoration came to my rescue. Not only did they complete the job in a short period, but they also showed up promptly. I would not hesitate to recommend Speedy to anyone in need!!!
We had RAW SEWAGE gushing out of a pipe into my basement at 7pm on Saturday evening! After we shook the initial panic, my wife and I threw towels down to try to sop up the awful smelling water pooling on our hardwood floors in several rooms in our basement. Quickly realizing that was not going to d...
The water pipe got leak in my washroom and there was water everywhere inside my home. It was really a situation of emergency. I immediately called them and their team reached in next 30 minutes. They controlled over the quandary and left the area super neat, clean and dry. It was really a relief! th...