I don't know how to describe this company without using curse words, or synonyms of inept. They manage our HoA, and couldn't much manage a canned goods line at Ruler Foods, let alone 260+ homes 45 minutes away...
DNI has been managing Sommers Landings along with the elected resident HOA Board members since our Lake Saint Louis development started about 14 years ago. Under the guidance of CEO Neal Josehart we have made great progress. Working with the HOA Board, DNI has helped move our finances into a stron...
Mails bills late. Absolutely the worst property management company. Good luck trying to get ahold of anyone.
I have been with DNI @ Heritage Heights for 4 years and appreciate the professionalism of the team. I recently experienced water damage to my unit via a roofing issue. The team was quick to respond, contracted Woodard to do the work, (who did an excellent restoration job), and did the appropriate fo...
Worst Management Company for HOA ever. Unfair lawn services regardless to you paying HOA fees. They do not care about homeowners property values depreciation.
This company is fraudulent to say the least. They have a board for my Home Owners Association which they do not allow members of the community to attend nore do they post when they are having meeting except for board elections which is illegal and also a violation of H.U.D regulations. They refuse t...
We, in The Villas at Crystal Ridge, have been associated with DNI for many years and they have provided great service. We currently have Kathy Boes and she has always been willing to do whatever it takes to keep everything in our development in order. When someone handles what she does, you cannot ...
DNI are terrible. They are bullies and dont listen to the people they cater to. We pay them money and they do nothing to make our neighborhood nicer. Playgrounds are falling apart, landscaping is lacking. They get after people for making their home gorgeous, but do nothing for the people who dont mo...
DNI is the third property management company we've worked, yes we've moved a few times over the past decade, with in St. Louis. They are by far the worse. The are extremely non-responsive and when you do get a hold of them they act like you're putting them out. Like the other reviews say we pay...
As a Trustee in my subdivision I have found Sheryl Schmidt to be quite helpful and patient. She has guided our Trustees thru many question and answer discussions.
I am quite pleased with D.N.I. and the accounting services they have provided to our community.
As a board member at Kingston Terrace, I can say working with Susan Bishop with DNI Propoerties has been the key to success with our property manager. We haven't always had the best experience with DNI, but Susan has provided the "right" combination of professionalism and expertise to get things do...
I do not in any way recommend using DNI as a property manager. Lisa and Bryanne are very unresponsive. The property that they manage is in Ballwin and they remind me of slum landlords that don't take care of anything. We had pest issues, have water issues and very unsafe walkways. It was extreme...
I served as a Board Member at a large and very unique community called New Town at Saint Charles. The Governance of New Town is very complex. DNI, and their staff have done a fantastic job in managing the millions of dollars of community assets. They have also demonstrated excellence in bridging the...
I am the owner of Prestige Power washing. I do work for hundreds of property management companies around St. Louis. Ingrid and the CEO Doug Gardner of DNI properties Do not pay their contractors on time. I ve done everything I m supposed to do and I m still waiting on payment from six months ago. ...
DNI Properties has done a great job managing our subdivision. I would recommend them to any homeowners and/or boards looking for a management company.
The most scandalous company I have ever experienced. DO NOT DEAL WITH THEM if you can avoid it. We ve lived in one of the neighborhoods they manage for 7 years and they are nothing short of scam artists. I wish anyone that has to deal with them luck and I ve never even written a bad review on any...
LINDA KITCHEL- we have been dealing with Linda for the three years I have been on the board at Bristol Manors of Town & Country. We find her to be extremely thorough, has tremendous and timely follow through, and responds to every request we have. She is also there as a sounding board when we need...
they are terrible to get a hold of. I am a trustee and still have a hard time talking to anyone. just leave a message and maybe they will call.
This company is an absolute joke!!! Hire a different company...worthless, lazy, bastards!!!!
Steer clear of this organization. Unethical work practices and conflict of interest. Clearly states in the covenants that the units cannot be rented, however, the lawnmower guy in my community also OWNS 10 of the lots and in exchange for the half-assed lawn mowing he gets out of paying HOA dues (...
They just care about money, wouldn't even give me "the homeowner " a copy of the subdivision indentures without paying for them.. $275 is outrageous for a copy of the indentures for the subdivision in which I have lived for over 10 years!
I wouldn't even give DNI a half star. They're terrible. Just raised our fees $10 per month and they don't do anything. I'm in a senior community and just paid a private person to shovel my driveway because the DNI company never showed up. The company they use to trim bushes did a terrible job. Th...
I can not begin to express how strongly I recommend you NOT ever using this company to Manage your property. I have tried to reach my property manager Steve for an entire week. I have waited on hold for over 20 minutes just to be hung up on. I now have sent e mails that have gone unresponded. They a...
They are horrible! I was discriminated against and harassed while living in one of their communities for 10 years. They charged me penalties up to $250 for dog feces people didn't pick up while walking their dogs (I lived on a corner lot) in my yard that didn't belong to my dog. They also penalized ...
This is the first year for Highland Village Townhome Association and DNI Properties. We had a rough start with the pool start up. But I think we are working through the constant problems and Susan Bishop has been very helpful. Keeping everyone happy and the subdivision looking good are almost imp...
Received a presentation by Neal
Director of Business Development. Shortly thereafter made a decision to give them our community to service. Provided notice to our current company only to find out 30 days later Neal says that can t take us on! Not enough staff. I called the President and the Vice...
Have been very unhappy with DNI for years. They do not support their property owners. I've called many times about different issues and they are typically unfriendly and rarely resolve issues; that is, if you even receive a reply from them.
Our subdivision looks like crap they never adjust our dues and fine us for every little thing possible they almost make it unenjoyable to live here
As Chairperson of the Pennyrich Farms Subdivision I have been working with Sheryl for the past two years. Sheryl has been so very helpful with me that I would not have made it thru these hard time without her. Sheryl is listed as one of my favorites in my cell phone because I have to call her a mi...
Partnering with DNI has resulted in an unprecedented level of professionalism in the course of operation of our community numbering 317 single-family homes in Southwest St. Louis County. DNI staff are always pleasant, attentive, and capable. Every interaction with easily accessible DNI personnel to ...
I have only been in my neighborhood for about a year now, and have nothing but good things to say about the staff. Lisa and Tiffanie are always a pleasure to see and will go out of there way to make sure you're taken care of. They make sure all of the events go smoothly in the community, as well a...
They had a tree in common ground cut down, it was left on my property and they tried to charge me for it. Every year they seem to never have funds to fix roads, take care of landscape, or pay for the pool maintenance or company we have to have yet want to charge even more for an already astronomical...