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Steven Price

4 years ago

I was lucky to get in contact with ServiceMaster S...

I was lucky to get in contact with ServiceMaster Simon. We called this particular franchise after a dramatic kitchen fire and Sam Simon came right out to survey the damage.

He was recommended by our insurance company and they were spot on. He showed us how the smoke and resulting soot spread throughout our home. He explained "soot chains" to us. He went through every step of the cleaning process and made sure we understood fully.

Sam had a way of bringing our nerves down from a Level 20 and easing our tension He has a great "bedside manner."

Furthermore, Simon's crews were impeccable. They were just as informed and helpful in explaining the cleaning process. We asked for a few extra things and they happily obliged. They were very meticulous with the cleaning. We watched them.

Sam did exactly what he said he would do. One could never tell that we had a near catastrophe.
We recommend ServiceMaster Restoration By Simons to anyone who needs the service and we'll always keep his number in the "Rolodex!"

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