Ronald Montanez

Review of ServiceMaster Management Servi...

We had RAW SEWAGE gushing out of a pipe into my b...

We had RAW SEWAGE gushing out of a pipe into my basement at 7pm on Saturday evening! After we shook the initial panic, my wife and I threw towels down to try to sop up the awful smelling water pooling on our hardwood floors in several rooms in our basement. Quickly realizing that was not going to do the job I started calling disaster relief companies, as you can imagine at 7pm on Saturday not many were answering or immediately available. I finally reached Sam at ServiceMaster Restoration By Simons. He was at our home to assess our issue within 30 minutes, he called his team and within 1 hour they were here with all of their equipment. We could not believe how fast they got to work and how professional they were considering with what they were deal with! They extracted the sewer water mopped and sanitized the floors and walls then they set up all of the equipment.
They brought in a hardwood floor system that is installed in panels and is taped onto the top of the hardwood floors and hooks up to a vacuum system and actually sucks up and removes the water and moisture through the seams of the floor boards with out putting holes in our floors I have never seen anything like it!
The also brought in several dehumidifiers and air movers. It has been about a day and a half and the machines are still doing their job and the dehumidifiers are still pulling moisture from the air. I have to say that if you have a disaster and are in need of competent, caring, hardworking professionals with all of the right equipment HIRE SERVICEMASTER RESTORATION BY SIMONS!!