Anna Odarczenko

Review of ServiceMaster Management Servi...

I have put a lot of thought into this recommendati...

I have put a lot of thought into this recommendation for ServiceMaster Restoration by Simons=Chicago .If it were not for this company and its owner, Sam Simon, I know for certain that the experience would have been extremely difficult to deal with.

I was away when my nephews stopped by to check on the house. They walked into darkness, no electricity and water everywhere on the first floor and basement due to a burst pipe under the kitchen sink. Sam was out to the house the very next morning with equipment to begin the water removal and drying out of all the wet surfaces both upstairs and down. They then proceeded to remove all the damaged flooring for the replacement process. Now, just a little more than two weeks later, my house is prepped and ready for replacement/repairs to begin so that I may move back into my home as soon as it is habitable.

Sam and his staff made the ENTIRE process as painless as possible while keeping me well informed and up to date as to what was being done. Sam was also just a phone call away when I had questions or needed further explanations as to what was going on. No matter how much I express my appreciation, it will never come remotely close to what he/they deserve and have earned. I cannot begin to express my appreciation for what Sam and his staff did to make this as painless a process as would be expected under the circumstances.

Whether navigating through who to choose for contractors or dealing with the insurance company, there was nothing more I could have asked from a friend, never mind a restoration specialist who had never met me before. I HIGHLY recommend Sam and his staff for your restoration needs.

Thank you Sam from the bottom of my hear for treating me as a friend/family and not just another customer..