Had appointment on Saturday, waited an hour and half then ask about my vehicle they forgot about it and put a rush it at the last minute before they closed i don't think so. I left without service I'm taking where they can do the job on time.
I had made an appointment for scheduled no-charge service of a certified pre-owned Suburban. The turnaround was quick. The price quoted for service after the 2 no-charge ones was so reasonable I plan to continue coming to Aransas Autoplex. Happy now with both sales and service.
When they sell you the car they talk about their great customer service when your warranty runs out even if it's under warranty they don't care about you they will make you wait 3 weeks for your car they will not offer you a loaner car there customer service after the cell is basically no service at...
Went in for state inspection ...they said couldn't do it because it had sprinkled earlier in the day so they wouldn't be able to "test the breaks" ... wow have you ever heard something so stupid you just had to walk away for fear of being sucked into what ever caused that particular brand of stupid....
I came upon Aransas Autoplex and the car I purchased through a link as I was pricing cars. The car jumped out as just what I was looking for at a great price, I ended up with a lot of car at a fair price. Salesman Leandre Liggins was always available to answer questions and quite knowledgeable. Th...
We recently bought a Certified Pre Owned Chevy Tahoe from Kelly Spears at Aransas Autoplex. She was really helpful and knows the vehicles well. I would recommend her to anyone else that is looking for a new or used car. She is not really plushy but will answer any questions about the vehicle as bes...
Over Presidents' Day weekend I developed a grinding sound in the front wheels of my 2006 Silverado pick up. Being from out of state I wasn't familiar with any of the dealerships in the area. We're staying in Port A so Aransas pass was the closest Chevy service shop. I called first thing Monday morni...
Fast, friendly service from professional staff. Highly recommend!
Excellent customer service. Laura Canales 5 star service. The dealership was able to diagnose and fix my truck. However only downside was the part had to be ordered and it took 2 days. Dealership pricing higher than an aftermarket shop but I d rather have genuine GM parts. Only reason for an overall...
Fast service , friendly people ! even the sales dept are good people!!
Wonderful service, sales people and staff. Love our new 2018 Buick Enclave!
Best place to buy a vehicle. Talk to TJ he will hook you up. Everyone is very nice there.
So I came to this dealership on Thursday 01/02/20. The DEF tank on my 2500 needed replaced. They had to order the part so I was told to come back two days later on Saturday and Robert told me they would get it done that day. I made it clear more than once that we are full time RVers and it had to ge...
Just bought our second vehicle from them. I researched several auto lots and their price was the best. They have a great sale going on that ends today.
Awesome Salesman, Easy Process, and LOVING my New Chevy Equinox!
Greatest Dealership around! Will continue doing business here.
Thanks for the professional service I received.
Best car buying experience ever! Jeremy Steinmeyer was was an amazing salesperson. He was very knowledgeable about the different cars and didn't try to give me the runaround. He understood my budget and got me a great deal. Ivy White was able to get me a better rate than I thought I would qualif...
Services rendered on 9/10/2020:
My GMC truck was due for an oil change multi-point inspection so I went onto the Aransas Autoplex website to look for any "Specials" that they might be offering and I came across a coupon for an oil change and one for the multi-point inspection, so all looked good. I...
This place doesn t even deserve 1 star! I purchased a used vehicle from there, and it s given me nothing but problems since I ve had it! It s been back at their shop 4 times within 3 months. It was there 3 times before the first car payment was made! You can t talk to any managers there because th...
Very professional, informative and factual. Thank you
Great selection of new and used vehicles. Very friendly staff and easy to work with.
Great buying experience! Kyle Bogart went above and beyond to get me in the vehicle I wanted. Thanks Aransas Autoplex!
We bought a used Toyota 4 runner from there on Saturday from t.j. He was very nice and good to talk to. We are very happy with our experience there and loving our new car
I came in ready for a confrontation as usual when buying a car, These guys were respectful and listened and made this the first and best car buying experience I have ever had. No games straight shooters. Im very happy with my purchase.
Kyle Bogart was extremely professional and very easy to work with.
BAIT and SWITCH - Buyers BEWARE! - They had a Tahoe listed on Autotrader AND their website for $30,995 (photo below). When I tried to buy it, the sales manager called me back and said "Oh, that was an error, it's $40,995". Classic bait and switch. Prime example of why used car dealers have a bad rep...
You guys did a great job fixing my annoying service-tire-pressure-monitoring-system dashboard light, which came on after I had a blowout and a new tire put on during a road trip. You did an oil change and tire rotation, as well. All your employees were friendly and efficient and the work was done pr...
I've had a DEF heater replaced under warentee and a seat motor replaced here. Excellent communication and work completed on time. Friendly staff. Will continue going here from Port Aransas vs Corpus because of poor 1st time visit experience there.
5/1/19 update, booked oil change online for next da...
Danger, danger, danger. Be very careful taking a vehicle here for service. I took my truck there for a routine oil change and tire rotation. They rotated the tires but did not change the pressures front to back. They did not reset the tire pressure monitoring system either. I pull heavy loads with i...
Want to send a big thanks to Kyle for help me get into the new ride he did a heck of a job working with me on everything I wanted . And made sure everything I had a question he had a answer for I will be back for a new again thank you Kyle for all your hard work
Although I am divided on this situation I do not want this to reflect negatively on the service advisor Ashley, whom I will recommend others to.
On one hand I received great respect and customer service by the advisor Ashley, every time I had to speak or deal with him he was responsive.
On the oth...
My service manager was Ashley. He was friendly, courteous and very helpful.
Wonderful place to do business, had the perfect vehicle for us and was a actual pleasure to work with.
My experience with Aransas Autoplex was great. I found my car online and inquired through the site. Within a few minutes Mr. Jesse Green called me and was very friendly and helpful throughout the entire process. He even drove a good distance to meet me so I would not have to make the trip down to...
Did not return my phone calls
Update:
Per AA response:
I made a 40 minute round trip to AA since I did not get a response after waiting 24 hrs for a return call and leaving messages.. I received my answer but could have been handled over the phone.
Again, The Service Dept has exceeded my expectations. For example, they were ready for my vehicle BEFORE the scheduled appointment time. Thank you.
This is the place to go!! Ask for Kyle Bogart, he helped me out so much and now I m driving my brand new 2020 Buick Encore! I love it :) thank you again and go Chiefs!
Great experience with TJ! Not so demanding, and let's is take time making a decision.
I wasn't at all impressed with this Dealership, twice I have gone there to get
my vechicle serviced and twice they have diasppointed me. I don't think I will take that 3rd strike. I guess that's the difference between a small town and a big city.
I am 73 years old and have had many bad experiences buying automobiles to the point that I rather undergo a root canal. Finely Aransas Autoplex and salesman Landre Liggins changed my opinion of car dealers and salesman. I purchased a 2015 GMC Cayon from Aransas Autoplex. It was a very pleasant exper...
These guys are awesome needed something "progamed" they took care of it quick and professionally ill always recommend them
Easiest, fastest, most low pressure car buying experience ever. The whole process from finding a car online to finalizing paperwork was actually pleasant. Kyle was knowledgeable, friendly and great to deal with. Even spoke with the owner a bit, he made me feel welcome and wanted. I would definitely ...
These guys have the best service department, I drive Ford vehicles, but ALL of the Ford service departments in the area and surrounding areas are completely incompetent at simple tasks.
Tire tech forgot to put wheel lock key back in vehicle so I left without it and to return for it (service advisor did call me to come get it). Oil change tech (probably) left oily fingerprints around driver door handle and on the chrome trim at bottom of window--apparently did not remove gloves bef...
Communication skills with in the department & with myself as a customer are lacking. The service department cashier was rude & impatient. Other than that.... I've had great experiences each time my vehicles are serviced.
We originally took our car to Autonation for service but after having for 3 days they never even looked at it. We picked it up and drove about 40 miles to Aransas Autoplex. They were courteous and actually communicated with us to give us the status of the repairs.
We picked it up today and everythi...
The end result repairs to my vehicle were more than satisfactory. The process and customer service, however were not. I was called twice to inform me that my vehicle was ready. The first time, upon arrival, the quarter panel had been repaired, but the paint color was way off & the bumper had not bee...
My truck broke down late Friday afternoon, Me and my family were to travel to Austin for my parents 65th wedding anniversary that Saturday. Thanks to Robert (service writer), he was able to get me in, diagnose the problem, find the part and then personally pick up the part in Corpus on his way to w...
The only dealership my family regularly does business with. Great service. Most of the staff has been there for years.
Went in for a factory recall fix - dealer had to order part. The part is a small relay that goes in the fuse box. Cost under $5.00 - why doesn't dealer stock the item
Employees were welcoming, friendly and helpful. I was prepared to wait, and my car was completed much more quickly than I expected.
Tech was polite ... knew her job. She went beyond her job requirement connecting my new cell phone to car.
Hands down the absolute best car buying experience I have ever had.
Jonathon echols gave great customer service! He made buying a vehicle a great experience. I would recommend if you need to buy a new vehicle go and see him. You will not be disappointed.
Thank you Aransas Pass Autoplex and Jonathon!
Best car experience ever in 30+ years of car buying. As an out of state customer, the dealer worked with me to get all paperwork done and transport of the vehicle and just made what I thought was impossible a dream come true. Took a leap of faith not being there in person and trusted Jeremy and it p...
I was in town from out of state, I live in North Dakota. One of my headlights was not working. 2015 Silverado. They kept my truck for two days. Electrical issues can be troublesome. I understand that. When I got the truck back it was raining cats and dogs. I purposely drove it through the standing ...
very disappointed with this dealership had them tell me my hybrid Tahoe battery was bad they charge me 125.oo,I put in new battery still had issues took it back a day and a half later I was told they would not work on my car bc they didn't have a skilled mechanic what dealership tells you this, the ...
Great dealership and service. They do really care about their customers!
Great Service, Awesome Staff And Mechanics. Took In Our 2012 Chevy Silverado 4x4 To Have Engine Work Done, And The Work Was Covered By Our Warranty. I Will Recommend Aransas Auto Plex To All My Friends Ith Automotive Needs. Thank You Aransas Auto Plex!!!
Everyone was attentive and worked hard to get my car serviced fast so I could get on with my day!
Used them 4 times in 20 months, body shop and service dept. No bring backs or any other dis-satisfactions. Quality work in a timely period.
had an oil change and state inspection done. great price and was out quickly. always a pleasure
Go talk to Kyle! He is awesome! Put me in a 2019 Buick Encore add an awesome price! Thank you very very very very much!
Great experience. Welcoming staff no waiting around.
Everyone at Aransas Autoplex is very friendly and helpful from the courtesy car drivers to the managers to the service writers and salespeople. I'm always greeted with a smile and they care about my concerns and needs.
When I called in to schedule my appointment I informed them that the problem had already been diagnosed by another authorized Chevy dealership. Due to the location of the dealerships to each other I had to bring it to Aransas Autoplex to have repairs done and be covered under the warranty which is w...
Had an 8:30 a.m. appointment for an oil change, it's 10:30, still waiting, I was told it'll be another 30 min., unacceptable. I will not be back.
Best Place in town to drive off with a Beautiful New Truck thnx to everybody there your a great team
In the beginning I felt it was going to be a great experience until the deception and bait and switch started.
No support for their personnel. They lie very easily and their extended warranties should put them in Jail. Not worth the paper it is written on.
Very disgusted with this company.
Enjoyed working with staff and sales people. Purchase of vehicle went speedy.
Great place and friendly staff DRE was awesome never once he put pressure on buying truck. I recommend u see him when time to buy a car or truck and yes I was a walk in nobody referred me and was able to get thing done. Thanks
I had given you a 2 star by accident. Lol I changed the review. Great buying experience!