R

Richard Stoltman

3 years ago

Over Presidents' Day weekend I developed a grindin...

Over Presidents' Day weekend I developed a grinding sound in the front wheels of my 2006 Silverado pick up. Being from out of state I wasn't familiar with any of the dealerships in the area. We're staying in Port A so Aransas pass was the closest Chevy service shop. I called first thing Monday morning and they were able to give me an appointment for first thing Tuesday. I have nothing but good things to say about this service department. The service representative, Buster, assessed our problem, suspecting a brake issue. We had friends pick us up and went about our day. Buster gave me a call once the mechanic verified what the problem was, gave us an estimate of the cost of the repair, asked for approval to begin the work and gave us an approximate time of completion. Buster called me a couple of times during the day to keep me informed on the progress of the repair and update the time of completion. When all was said and done the bill was less than estimated, there was some minor tweaks that needed to be done as a new part used in the repair was defective and didn't meet there standards

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