D

Dale Martinets

3 years ago

My truck broke down late Friday afternoon, Me and ...

My truck broke down late Friday afternoon, Me and my family were to travel to Austin for my parents 65th wedding anniversary that Saturday. Thanks to Robert (service writer), he was able to get me in, diagnose the problem, find the part and then personally pick up the part in Corpus on his way to work the next morning, and have the truck ready early the next morning for my family to make our trip. Not only that, he was able to work with my extend warranty company to cover the repairs. I have used your serviced department now for several years so my expectation wasn't to high, but Robert greatly exceeded those expectations with above and beyond friendly customer service. Thank You again Robert for your great customer service!

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