Deb Navin

Review of Reeves Communications

The end result repairs to my vehicle were more tha...

The end result repairs to my vehicle were more than satisfactory. The process and customer service, however were not. I was called twice to inform me that my vehicle was ready. The first time, upon arrival, the quarter panel had been repaired, but the paint color was way off & the bumper had not been attached. The 2nd time, I arrived to find the quarter panel color matched, but the bumper didn't. It then took another 9 days, for a total of 26 for a repair that was estimated to take 8.