C

This place doesn t even deserve 1 star! I purchase...

This place doesn t even deserve 1 star! I purchased a used vehicle from there, and it s given me nothing but problems since I ve had it! It s been back at their shop 4 times within 3 months. It was there 3 times before the first car payment was made! You can t talk to any managers there because they blow you off about your concerns, and tell you that the vehicle was this that and so forth! I m more than sure I was sold a lemon! Within the first day of me having it the check engine light appeared, and I took it back! A week later I took it back for the gas hand malfunctioning! Two weeks later I took it back because my vehicle was jerking while accelerating! Come to find out 2 of my transmission mounts and 2 of my motor mounts were needing to be replaced, and the service advisor said it was considered wear and tear on the vehicle, and I had to pay out of pocket for it. They fixed it for free after going through many channels and many people being rude to me! The vehicle was fixed! Now fast forward 2 weeks later my vehicle was leaking LARGE amounts of oil. 9 quarts was placed into the vehicle in 1 Day, and the vehicle s oil was DRY! On my way to take the vehicle to Aransas Pass I had to pull over in Portland to put two more quarts of oil. All the way driving to Aransas Pass my truck was smoking profusely with many other drivers pulling along side of me advising me that my truck was smoking! As I pulled into the dealership and stopped at the service area the truck was smoking from the hood and the bottom. They called me the next day to say the vehicle was ready, and I had a hole in my oil filter! I in return asked if they can check the vehicle thoroughly due to the fact that my warranty was ending at midnight, and since I ve had this many issues with it I wanted to ensure that everything was good on it! I contacted the service department and they didn t want to help rushing me off the phone asking for my number so my service advisor to contact me! So I contacted the Sales Manager Freddie! He rushed me off the phone as well stating it was never told that the vehicle was GM certified, but he was never in the presence of the Former Sales Associate Tyler! I tried to give an example of my sister owning a Buick and was purchased with 147,000 miles; he then stated rudely that we were not discussing my sister s vehicle! This place has no empathy for their customers and their concerns! This goes all the way up to the managers! They sold me a LEMON! I would advise anyone purchasing a used vehicle from them to ensure they give you all paperwork regarding the used vehicle! I wouldn t recommend buying any vehicle from this place at this point! There is no customer satisfaction, they re very RUDE! I will never purchase another vehicle from this place, and I will be getting an Attorney to resolve this matter!

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