I was very satisfied with Interstate Moving. I called them two weeks out of my move date, got an over the phone estimate, booked it and was scheduled in less than a week. The movers were very professional, efficient and friendly. I was doing a local move of a distance of just about a mile, but they ...
Very bad experience, I did a PCS move with the military. Their deadline is tomorrow so they literally waited until the last possible day to have my stuff arrive, only for me to find out that this only means my stuff will arive in the warehouse tomorrow not actually get to my home on the deadline dat...
Great company...the entire team was very responsive and nothing was damaged during the moved.
For my move from Jacksonville, FL to Burke, VA, Interstate Moving Relocation Logistics did an outstanding job of coordinating the packing, loading, and delivery of the my household goods. All of the crews (packers, loaders, and delivery crew) were incredibly respectful towards my family and took gr...
Fabulous experience! The guys that moved me were professional, timely, and so nice! I would highly recommend them to anyone for any move anywhere. Large or small, doesn't matter. Best decision I've made this year was to hire them.
This company was the most incompetent company I've had to deal with. First, they never told me I was going to get my things late so I would choose them as the company to move my things. Once I got to my new home I called them to ask about my things and they said it haven't even left the warehouse. S...
this was the worst move I have ever had almost everything was broken or damaged when it got to the final destination
My husband and I had our first move with the military and this was the company assigned to us. They had done an awful job packing a one bedroom apartment, it took them going on 7 hours. Fine no big deal. When we arrived to my husbands station, they delivered our belongings to our new house and many ...
Worst Company EVER!!!! (Military Move), if I could give them zero stars I would! My family and I PCS'd to the NOVA area from Alabama in DEC. It is April and I am still waiting on claims to reimburse me for over 3,000$ dollars in damages. We have had many military moves and this by far has been the W...
Invan has done a terrific job with moving our stuffs to Germany. Actually, we were assigned the moving counselor, Mary, who had done a terrific job in assisting me and the children with all the moving details. Also, Brian, who helped us with moving the car and household goods, has been prompt in ans...
Interstate was our assigned Transportation Service Provider on our most recent military move from Virginia to Texas. We had a phenomenal packing crew in Regina and Alex who packed our household goods efficiently, and with the utmost care. Our loading crew and pick up driver worked so effectively to ...
5 Star Service - Packers and movers were prompt, quick, and professional. The managers we spoke with before, during, and after the move were also outstanding. These folks made the angst of moving as pleasant as possible!
Thank you, Interstate!
As an employee of Interstate for 15+ years. It is great to see the trust of some of top realtors in the nation have with the team and Interstate. And they keep referring their clients over and over again.
Great moving experience with the Interstate crew. Some damage occurred in transit (still waiting for refunds!) but overall it went really well!
Picked up household goods on JUN 9th. Transport is from Chesapeake, VA to Charlestown, IN (less than 700 miles). Failed to deliver household goods on delivery date, Jul 13th. Also didn t notify me that they weren t going to be able to deliver on that date. Failed to delivery household goods on seco...
Had received a phone call twice from the ones located in Philadelphia. Told them I pretty much wasn't interest and the guy told me I was stupid. I find this place very unprofessional I couldn't imagine how they would treat my belongings seeing how they treated me as a person when not interested. It'...
Gouged the price AFTER they had all of our items loaded. I gave a VERY thorough description of my items to the salesman (Jay) including photos and a map of the delivery site. They get there and immediately charge us an additional $150 for the additional feet from door to truck. I had read the co...
I recently used Interstate to move from N. Virginia to NC. I would highly recommend them. I've moved several times since the early 90's and they were the best. I had them pack all the kitchen breakables and art work and they did a superb job. They are fast but meticulous. I would definitely tru...
I work for an interior design firm that has been using interstate to receive and deliver large amounts of our product. I have never had a complaint about their timeliness, consistency, and I've found them very easy to contact.
Earlier this week I had the opportunity to get 6 pallets worth of mate...
We had a great experience moving with Interstate. The packers did a fantastic job with all our property, and the day of the move went smoothly with a great crew. I'd strongly recommend them.
On time, careful, diligent really good moving crew.
Interstate Moving & Storage did a superb job for our big move from Virginia to Massachusetts in May 2020. The process was seamless and each and every employee involved was hardworking, professional and efficient. Our packing team worked tirelessly for hours packing over 150 boxes and not one item w...
The moving team was fantastic. They were so helpful and efficient. I would totally recommend Interstate Moving!
We had a very positive experience with Interstate Moving Company. When they came out for our first pick up of furniture for storage, they were on time, friendly and fast! The second pick up of the remainder of our items 2 months later went smoothly as well. They even changed to delivering our items ...
I had nothing but a great experience working with Interstate for our move earlier this year. We've contacted several movers, big and small in the area for price comparison , and we found that Interstate beat everyone for their service and cost.
From a survey visit, to moving day, they were profess...
Movers did not pack my big screen TV, even though I was charged a packaging charge. The result was, of course, a broken TV. They offered $48 in compensation.
They sound very friendly until something goes wrong.
I am very disappointed.
From Start to finish, the process with interstate moving was seamless!Beginning with their fair pricing & culminating with the moving of everything!I personally would use them again & recommend so to my friends and colleagues!
I would highly recommend Interstate Moving Relocation Logistics based on my experience over the past three years as an employee. This company is family owned, professionally managed with a focus entirely on the customer. Your household goods and office furniture and equipment are guaranteed to be pr...
Interstate moved me into my first home and did a wonderful job! They were courteous and extremely helpful. Our home was undergoing renovations and the crew was very patient about furniture placement. Our furniture was carefully padded and moved through very tight hallways and stairwells. I highly re...
Best moving company around. I ve dealt with and spoke with several across the United States(and internationally) and the level of training and quality workflow that goes into their employees is incredible. They truly care about quality and not quantities. ISO certified. They even have an entire TRAI...
Great job all the way around. The movers were polite professional and great to work with
I worked with Interstate Moving during the Coronavirus pandemic. In a difficult situation, their customer service was excellent and follow through very timely. I would recommend this company without hesitation.
WORST MOVE EVER!! (Military Move)
If I could I'd give this zero stars I would. The moving people that deliver are great but the company itself needs some work. My husband and I were moving from Jax, Fl to Laurel, MD. They delivered my stuff four days after I arrived to MD making me, my husband and ...
I'm a commercial furniture dealer and ended up in a unique situation so I had a very unusual request. Carry a credenza that weighed 400 pounds up 11 flights of stairs in an office building! They even stopped half way up to double check the wrapping. 6 guys it took! All quiet, helpful, profession...
Awesome experience from start to finish. We only moved a short distance but the moving crew was amazing. They took really great care of our possessions. On moving day, it was a horrendous rain storm, and they made sure to wrap all furniture, cover the floors in both the old home and the new home and...
You are 2 days late!!!! I'm left with my elderly mother here, I'm stuck in limbo here everything is packed and nowhere to stay again. Why would you take a job obviously knowing you weren't going to be able to be there on time. A little kate is one thing 2 days is UNACCEPTABLE. I need to get my mom ...
Best moves of the 11 moves I have done. Interstate was extremely professional, cared about our goods and delivered everything on time and without a scratch. Even the boxes that I packed myself came to our destination without breakage. I highly recommend using Interstate Moving in Springfield, VA.
I had such a great experience with this company during my move. Of course there's always something when you pack and move from one place to another, but for me, everything was smooth, on-time, expected updates and continued support throughout. I worked with Tram, and she is such a helpful person. ...
We just completed a military move and we're assigned this company.
The local movers, who were outsourced, were professional. However, the logistics side was a complete train wreck. They apparently lost the shipment for a few weeks and couldn't tell us where it was, when it might arrive, or anything...
Excellent customer service and a first class moving experience!!!! Highly recommend!!!!
I used Interstate for a move within Annapolis and had an overall positive experience. The guy who set up the move was new and didn't organize it properly, but on moving day the crew and management went out of their way to work around the mistake. The movers themselves were really friendly and took ...
Beyond pleased with this company the all the services they helped me with and very friendly and understanding. They really go the extra mile to make sure your happy with everything!
I was moving from Alexandria to Centreville; not a huge move and only one bedroom's worth of furniture (but with a couple of BIG, heavy pieces) so I utilized IVL's Clutter Buster Package. The crew was on time, friendly, and communicative. There was a misunderstanding with the schedule but the guys t...
My wife and I move from a 4 bedroom home to a senior living complex. Interstate handled our move with professionalism and courtesy from beginning to end. Since I was in a rehab facility due to a fractured hip, the responsibility for the move was left to my wife to manage. Interstate was of immens...
From start to finish the crew was amazing. The packers were so nice and took great care. The movers worked so hard! I got the A team! Thank you.
We used Interstate for our move across the US. They were very professional and helpful. They checked up on the packers and movers, as well as touched base with me while the move was going on. The driver came by and introduced himself to me before the stuff was loaded. It was a great move. I would de...
My move was local, but a big house. Two totally full big trucks. Two packers took 8 hours to pack house. About 80 boxes. Six guys and two trucks took 11 hours to load truck, Drive 10 minutes, and unload truck. Nothing broken, polite workers and the rate was about the same as I paid 13 years ago...
After 17 year on active duty, several moves with two overseas assignments, this has been the worst experience ever. Movers company in Georgia, took all my furniture apart and didn t label the tools properly.
Once in VA, the movers didn t show up till till almost noon even though I was told they wou...
interstate did an excellent job with my move. They were on time and very professional. Both the packing and delivery went smoothly.
Best moving company for domestic or international relocations
Lets be honest, no one wants to move! My last 2 relocations were done by Interstate Moving and Storage. In both instances, they were expedient, helpful, and very accomodating. I had a semi tight schedule and they moved things around to get me to my destination on time. My house was packed, wrapped ...
DO NOT USE THIS COMPANY. (Packing) The packers did not care the least bit about our valuables pictures were wrapped in clothes electronics smashed together with no packaging. If you care about your goods this is not the right choice to make. One of the workers smelled so bad that now all of our clot...
Deeply disappointed by this business. Interstate was selected for me by the DoD for our most recent move. Things started out very well and probably the best initial response from all of my 10 military moves; however, it turned out to be the worst. They did not meet the suspense to load out and to un...
You have the best rates and the customer services is excellent. Elsa is awesome. Again thank you very much.
Aweful company. Moved from MD to GA, several items broken. Terrible customer service. Do not recommend.
Proud to be part of company with seventy-five plus years of service to local community, as well as providing moving services throughout the United States and throughout the world. Services include all aspects of relocation, moving and logistics for individuals, small to medium size firms, Fortune 50...
I am SO happy I chose this place to help me with my move. The staff were so incredibly friendly, on time, took good care of the belongings and they were so fair with the price. If I ever had to move again I would go with them in a heartbeat! I would recommend them to anyone!!!!
Well they do a great job in everything office moves household moves and international moves as well great company
We made an appointment for the movers to pack up our house, with the understanding that everything would be going into storage until we bought a new place. They were very polite, very knowledgeable about what they had to do and very efficient. They were packed up and gone in less than 4 hours. Ev...
I really wish it had no stars to rate this company how many times did we had to call about our things packed on the 9th of January they said our things would be moving on the 10th called to find out what s going on our things are still being held in Arizona they never left which our delivery date wa...
Completely and utterly dissatisfied from beginning to end. I will NEVER recommend this company to anyone. From a missing motorcycle to half of our belongings being damaged/destroyed, and the fact that we waited A MONTH for our belongings, I telly hope all of your customers aren't treated this way.
We have moved 10 times and purchased 8 homes, all in different states. This move done by Interstate was the easiest.
Their relocation group helped us get realtors who were very professional and easy to work with. Our listing agent worked very hard at marketing and selling our last house. And ou...
What a great experience I personally had using this company. From calling up to start the process and get information to the last piece getting moved.. everything was great. The initial price quote was very fair and the price never changed, the movers were on time, everything was done very safely bu...
READ VERY CAREFULLY ALL THE OTHER 1-STAR REVIEWS. IT WILL HAPPEN TO YOU.
I had a TERRIBLE time moving from Chicago to Virginia.
There were many things that went wrong. First, you'll be paying a lot more than your "estimated" quote. For us, it was double. And IMRG's moving partner, ABC Moving ...
For over 6 months we have been trying to fight a claim issue where several items were damaged and a box was lost. They are refusing to pay because they claim we did not meet the 75 days. When we tried to file the website was down and we called the help number. That person told me the page was down a...
These guys were awesome! Polite, professional, friendly and helpful. I sure hope I get them when I'm ready to move. Impressed with how polite and helpful they were!
Thanks guys!!
Wow. What an unpleasant experience. I just relocated across the country after my separation from the military. Generally, you have no idea who your moving company is going to be in these situations. This company ended up being who I had to deal with.
I am not going to write a long explanation of ...
I recently sold my home in Maryland and relocating to Florida. I must say from my first phone call to Interstate I was so impressed with their commitment to make this move easy! The pick up date of my furniture was flawless! The men who moved my furniture and boxes were excellent. They treated my be...
The level of incompetence I observed while trying to move with Interstate is almost indescribable. My jaw is on the ground. I can't believe their constant mishandling, or how flippant they are about their large, unacceptable mistakes.
I am trying to relocate from DC to London, and was referred to...
Amazing customer service, no issues at any point during the move. Easy coordination from start to finish. Packers were in and out in 1 day without rushing the process. Very courteous and worked with having family in the house the entire time.
Interstate did a great job moving us from Northern Virginia to North Carolina. They efficiently packed our house and 2 days later delivered our stuff to our new house.
Very disappointed with service. Communication was poor, delivery was late, and my 8x5 floor rug was lost in the process. Disappointment continued with the settlement process, when my rug claim was depreciated in value, which did not even cover half of the replacement cost.
Choosing Interstate for my move from Manassas to Richmond was the smartest thing I could ve done when it came to relocating. Their team was impressive. Eric was knowledgeable & transparent when it came to generating a quote. I felt confident throughout the entire process because of Ann s support. Tr...
I am proud to state that I am starting on my 20th year with Interstate Van Lines. While we are an ever-expanding company, Interstate was built around being family-oriented.
Whether moving a family s household goods with excellent care or reaching out to assist families in our community, it is a d...
My internship was amazing, I loved it, I look forward to work at interstate moving and storage again soon
worst service ever! I got my things a month after the date I requested. They lied about the update on my things several times and didn't even recompense for their delayed service!
Good company unless they break something. Good luck trying to get it fixed. I moved into my new home on August 29th. My dinning room table was delivered broken. Today is October 17th and I still don t even have an appointment of when it will be repaired. Home is incomplete because there is a broken ...
HORRIBLE COMPANY! My wife and I have been waiting for our stuff to ship from VA - ND for two months! We still haven't received our furniture and I don't expect we'll be getting it in the same condition they picked it up in. This company takes advantage of the fact that, whether they provide good ser...
Packers and Movers showed up on time and were professional and easy to do business with. I would be happy to work with this company again!
Interstate did a fantastic job with our move. They men who moved us were personable, respectful and did a great job. I would absolutely recommend them for anyone looking for a stress-free move!
Just want to say BIG thanks.
Always.
Today I had the pleasure to be assisted by 5 members of the Interstate Moving team. These individuals professionally and courteously reduced my storage inventory by 40%. The members worked continuously for 2 hours and carefully removed, then repacked my household goods. I cannot express my apprec...
I was very impressed with the professionalism and courtesies extended to me for my interstate move from VA to FL. The driver and crews were prompt, efficient, polite, and obviously very experienced. They took great care of my belongings as well as the homes being moved out of and in to. The move co...
I moved from a mid-sized condo to a new home in the Northern Virginia area. The Interstate team showed up on time, and was able to navigate the crazy condo complex I lived in. They got everything out quickly, and even disassembled the furniture and helped pack the electronics and valuables, etc. ...
This has been the worst move out of seven military moves in my military career. This company is unresponsive and unprofessional. My moving coordinator Dana, called me late the night before the company was supposed to pick up my household goods and informed me they would be at my house by noon. The n...
This is the worst experience I've had during a PCS move. I have had my House Hold Goods moved by companies three times in the past with no issues, but would rather pack and move all of my family's belongings the from now on than have to possibly go through this again. I was given date that our HHG ...
Avoid this moving company at all costs, if you have a vote in the matter.
Interstate Van Lines failed to deliver my household goods shipment until 28 days beyond the required delivery date. This was a result of gross incompetence and mismanagement, as well as potentially unethical business pract...
Literallly the worst moving experience I have ever had in 10 years of military moves. They call me two days before my scheduled move (and the closing of my house) to tell me my scheduled move was postponed by 3 Days... Then they cause roughly 2500$ worth of damage and agree to pay about half of tha...
My husband and I moved from WA to ID. Was not sure about this company because I was expecting a "brand named" mover to contact me. I have to say that EVERYTHING went smoothly with NO up charges. The men were punctual, professional and efficient. I have a very old chest from China that I was worried ...
Excellent service. Move went smoothly. Guys were great. We moved a short distance but had bulky stuff. No problem. Price & estimated time were right on money. Would definitely recommend and would definitely use again.
Excellent and Professional service with care and quality! Our move from VA to storage, then storage to Iowa several months later was excellent. We had end to end customer care and contact and all of their employees and management were courteous, professional and totally focused on our satisfaction. ...
They lied on the quote and over charged me by $1000.00. They also damaged my personal items and are only paying me $175.00 for a 55 inch TV, 3ft mirror, pictures and the list goes on (.60 per pound). This company and their staff are all a joke. When you have a acomplaint they jerk you around from pe...
Incredible moving experience from WV to AZ. Mr Lee was the driver for the entire move. Oskar and Rigo were incredible on the loading end. They had two flight of stairs to deal with as the packed, moved and loaded 6,020 lbs of goods. We had packed 93 items and they took care of the other 80 items. Mr...