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Gouged the price AFTER they had all of our items l...

Gouged the price AFTER they had all of our items loaded. I gave a VERY thorough description of my items to the salesman (Jay) including photos and a map of the delivery site. They get there and immediately charge us an additional $150 for the additional feet from door to truck. I had read the contract and previously discussed with Jay but nothing we could do with the movers so I said ok. After they get ALL of our items loaded they let us know it was going to be more than $1000 more than the original quote. We did not add any additional items and they were 250 sq ft off on the quote. How can they possibly have estimated that far off unless they were just frying to undercut to get the deal. The other issue is this was a small moving truck with lines drawn on, not the semi we were promised. I do not believe our items took up 1.5 times the space from the quote. We had local companies come out and actually view our items that came in lower than this. I am very disappointed and would NEVER recommend them. One positive I do want to mention is that the movers were very thorough, careful, and pleasant. I wish we could have worked directly with them and avoided Interstate Van Lines all together.

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