Jade Root

Review of Interstate Moving | Relocation...

This has been the worst move out of seven military...

This has been the worst move out of seven military moves in my military career. This company is unresponsive and unprofessional. My moving coordinator Dana, called me late the night before the company was supposed to pick up my household goods and informed me they would be at my house by noon. The next day packers did not show up until 4pm and then at 10:30 at night requested that they come back the next morning. The house was left in shambles overnight. Then I was informed my no later than delivery date was 25 July but that I was set up for direct shipment so it would likely be sooner. No one called me for a week to update me on the delivery of my household goods. When I called, no one returned my messages. When Dana finally called back she had no movement update on my household goods. My household goods sat in Virginia for over a week as they waited to fill their crates (trying to save a buck). As of today, two weeks later my household goods still have not made movement to my next location and now I am left flapping in the wind with a newborn (three weeks old) and two children (ages 6 and 5) sleeping on floors and waiting for the delivery of my household goods. They have treated me and my family with total disregard and I will not use their service ever again after this. At this point it could be another month until I receive my household goods. Basically we have went out and bought everything they are currently holding to save their company a buck.