Katelin Innocenti

Review of Interstate Moving | Relocation...

For over 6 months we have been trying to fight a c...

For over 6 months we have been trying to fight a claim issue where several items were damaged and a box was lost. They are refusing to pay because they claim we did not meet the 75 days. When we tried to file the website was down and we called the help number. That person told me the page was down and to leave a note in our claim about the issue and why it was late and that it shouldn't be a problem. Well 4 months later we still hadn't heard back and when I was FINALLY able to get a hold of someone they sent one email and have not responded back. I have called, left emails and yet I'm being ignored. This is a terrible company who will NOT pay for the damage their employees make and what's even more unfortunate is the Army hired this company to move us so we aren't able to fight our own battle here. I will be sure to NEVER recommend this moving company and I will surely never use them personally!