Lovely PERELUS
Reviews 1
En immersion As Orly Football
Reviews 1
Very poor insurance management, extremely long ans...
Very poor insurance management, extremely long answer. Very difficult to have them on the phone no response to the many emails sent ...
Samir trucks
Reviews 1
To flee, I advise you not to go to them ...
sylvie delcourt
Reviews 1
A shame !!! To flee!!!
A shame !!! To flee!!!
Agree with all the comments. Actually 1 star because obliged ...
The salesperson has made the forcing with my mother of 86 years at home and he has signed a home contract, while she is already insured. I learned it too late unfortunately to react.
Same practice in 2017, for...
Alison Brugiere
Reviews 1
In a word just lamentable
In a word just lamentable
My dog has had to operate urgently knowing that I have the mutual prenium more so normally it's a great mutual ... Detromper you! Just lousy does not refund anything casiment. 2000 euros of operation and nothing taken into account because some disease does not accept it wh...
Herve Quenard
Reviews 1
I took out ECANY health insurance for our female A...
I took out ECANY health insurance for our female Australian Shepherd 2 years ago and am very happy with the operation and the guarantees relating to the chosen formula. Invoices are entered digitally as soon as the veto passes, reimbursements are made by transfer within approximately 2 weeks. Nothin...
Laure Belgueil
Reviews 1
Very rude customer service, very rude.
Very rude customer service, very rude.
Lack of listening and understanding.
Thieves
VOID VOID AND VOID
Mela Purple
Reviews 1
Is there someone to answer the phone or if I conti...
Is there someone to answer the phone or if I continue to call to have an interlocutor, I will be told one more minute to wait each time the robot speaks and then hang up after 10 minutes like have they just done this to me twice?
In view of the previous comments I am afraid for the management of th...
David Fernandes
Reviews 1
ALERT RAFT AND TELEPHONE HARASSMENT !!!!! Go your ...
ALERT RAFT AND TELEPHONE HARASSMENT !!!!! Go your way
Raz Degdeg
Reviews 1
Do not join it is a thief mutual
Olivier Raimbault
Reviews 1
It's a shame, it was not going too badly concernin...
It's a shame, it was not going too badly concerning my mutual animal contract, but your business methods for offering other guarantees are shameful, from another time and justify all the negative opinions that are left to you
khaled farah
Reviews 1
I absolutely do not recommend this insurance! Curr...
I absolutely do not recommend this insurance! Currently I am engaged with this insurance for 1 year that besides I was had in terms of contract and in terms of animal subscription!
I am outraged by their philosophy and their strategies to convince their future customers to sign a subscription with ...
Andrea Perso
Reviews 1
I signed up with them a while ago for my dog, and ...
I signed up with them a while ago for my dog, and I got no reimbursement for my veterinarian fees. In addition, I cannot cancel my contract for a year, except when my dog dies. Great.
JULIE HALLET
Reviews 1
A disaster! I've been waiting for a refund for wee...
A disaster! I've been waiting for a refund for weeks. No response despite stimulus. To avoid absolutely ... blocking samples this week for me!
Axel
Reviews 1
To avoid absolutely, SCAM:
To avoid absolutely, SCAM:
I have been a customer for almost 1 year but still no refund ...
I just wrote them an email, reminding them of the law and telling them that I will file a complaint if the situation is not resolved within 15 days ...
Njoya Christiane
Reviews 1
I subscribed for home insurance, and everything we...
I subscribed for home insurance, and everything went well ....
Gerard Samma
Reviews 1
the people who work there are incompetent
Caroline Leroy
Reviews 1
Contrary to the opinions that I can read, I am ver...
Contrary to the opinions that I can read, I am very happy with the mutual insurance for my dog. Reimbursements up to par and very little excess. It has been 5 years that I have been there and I will insure my second dog there.
Myssa Perron
Reviews 1
Thief Thief
Thief Thief
You ask them for information, they make you take out insurance while you collect the sum
Fuir this Thief Insurance
Sandra De clerck
Reviews 1
Canister insurance impossible to terminate the con...
Canister insurance impossible to terminate the contract forced to wait 1 year to terminate. ECA insurance has avoided!
Alexandre Waraksa
Reviews 1
Too bad we can't put zero stars ... so many adject...
Too bad we can't put zero stars ... so many adjectives to say how bad they are ... Attached by my companion I asked him to write me off it's the fight they do nothing, say yes that they do without occupying but I remain affiliated against my will and suddenly my mutual cannot teletransmit ... to rea...
Dayanou Abdou
Reviews 1
request for cancellation of contract since 09/12/2...
request for cancellation of contract since 09/12/2016, to this day they still charge me I do not understand, I have no situation to pay this insurance but nothing is taken into account of my cancellation of contract of this insurance
Soraya Princia
Reviews 1
INSURANCE to flee completely
INSURANCE to flee completely
Employees lack professionalism, it is impossible to be reimbursed following water damage, they have to run after them every day.
As if they are hiring incompetants.
The valuation firm confirms that it sent the report and the insurance company Eca continues...
Z***d Angela
Reviews 1
gros arnaqueur
Agathe ThePower
Reviews 1
After being approached by ECA for the insurance of...
After being approached by ECA for the insurance of our cats, we signed with them. However, customer service contradicted the sales representative when the withdrawal period had not passed. (we have 2 CATS (Rougail and Dakatine) one in the name of my PACS spouse and one in mine (Aissa and Vincent-lou...
Mila Cohen
Reviews 1
To flee!!!
Flavien Rousseaux
Reviews 1
In dispute with this insurance for 1 year.
In dispute with this insurance for 1 year.
Reason: contract absolutely not respected, they only reimburse a small part of what is due.
LAURINE Zola
Reviews 1
especially not to go. I took out animal insurance ...
especially not to go. I took out animal insurance on May 05 via the internet, it was the cheapest. on May 9 I make a retraction. for June 9 he takes me since impossible to obtain reimbursement of a sum yet not huge 60 euros
he says he sent me this amount on June 26th we are currently on August 4th ...
Jimmy Tillier
Reviews 1
Customer service who seeks everything not to repay...
Customer service who seeks everything not to repay. I had to ask the veterinarian for a problem on my dog, sterilized, but which showed signs of heat. They finally paid me back after months of emails, threats, letters to headquarters. They refunded the sterilization, but never updated the record of ...
Fabrice Martin
Reviews 1
During a contact by phone following a quote on ins...
During a contact by phone following a quote on insurance comparison, the sales department contacted me, asking for information, I repeated several times not wanting to work with this insurance but the salesperson insisting, I hung up. This salesperson called me a second time saying that I shouldn't ...
carole guillemin
Reviews 1
This mock of the world I want to retract the lady ...
This mock of the world I want to retract the lady asks me to make an email but no response contract still active after 7 days asks if he has a special address to make a recommend despite my email (because no longer answers the phone) no answer so a star because I can't put less
Fatiha Boudjadi
Reviews 1
Help was not especially sure Among them !!! During...
Help was not especially sure Among them !!! During a disaster I met great difficulties to handle the repairs. The people on the phone are barages, a true dialogue of the deaf I think wearing just complained against this insurance to obtain compensation provided for in the contrat.compagnie strongly ...
Damn Daniel
Reviews 1
Big crooks must be prosecuted. A committee of over...
Big crooks must be prosecuted. A committee of over 20 lawyers must be created to sue them, thieves and profiteers. I do not understand why they are still in service or is the state in all this ..
Bianca&co
Reviews 1
If I could give any star it's a big scam, and when...
If I could give any star it's a big scam, and when you call to break the contract you get stuck! A shame! If you do not break my contract I will complain I warn you !!
Julie TA
Reviews 1
I do not recommend to anyone !!!!
I do not recommend to anyone !!!!
It has been 6 months since I terminated my insurance contract within a statutory withdrawal period of 14 days.
Supporting proof with acknowledgment of receipt.
They have been harassing me for 6 months asking me to pay them by threatening me, but where is the worl...
Avril Bosquet
Reviews 1
Flee from everything!
Flee from everything!
I am desperately trying to end my insurance because of the termination of my lease.
4 emails sent in 20 days and still no response. Unreachable. (on the other hand when it comes to harassing us by phone for additional sales always present)
I will have to initiate proceedings...
Julie Payet
Reviews 1
I was told everything I wanted to hear to make me ...
I was told everything I wanted to hear to make me subscribe to this insurance which has never paid any veterinary fees!
A nice scam ..
Corinne THEISEN
Reviews 1
Insurance to flee !!!!!! Refunds almost NOTHING bu...
Insurance to flee !!!!!! Refunds almost NOTHING but nothing at all! Despite 30 euros of monthly contributions !!! A shame!!! We are going to terminate our contract, there is much cheaper elsewhere for better services !!! I DO NOT RECOMMEND AT ALL! Good on 176 euros, vaccine, dewormer and pest contro...
DUARTE Justine
Reviews 1
To flee imperatively! Withdrawal the day after the...
To flee imperatively! Withdrawal the day after the creation of the contract, I am still awaiting the reimbursement of the first installments read a month later (promised by customer service). Refund problem for 3/4 of eca customers.
Elyes Benammar
Reviews 1
ECA of the crooks, spread the word, be careful wit...
ECA of the crooks, spread the word, be careful with this insurance, this is a well organized mafia avoid subscribing with attention, attention
Jf Bb
Reviews 1
Good advice to listen good price
Emilie Carpuat
Reviews 1
Honestly I don't understand bad reviews. My cat ha...
Honestly I don't understand bad reviews. My cat had serious health problems and he reimbursed me up to 80% of each of my bills, and they were high. In addition, they are ultra available and ready to listen on the phone. I recommend.
Arthur Akopyan
Reviews 1
incapable !!!!!!!!!!!!!!!! the scam
Brigitte Girod
Reviews 1
Insurance terminated deceased dog send incirenatio...
Insurance terminated deceased dog send incirenation paper he continues to withdraw from the account to flee
Jason Red
Reviews 1
Personally I subscribed to their offer there is a ...
Personally I subscribed to their offer there is a moment and I am not at all disappointed. Cheap and very available. They are professionals. You could go there with your eyes closed. Thank you again . Very good services and with good people.
Lionel Lionel
Reviews 1
I advise against. They have sent me the same schoo...
I advise against. They have sent me the same school certificate 5 times ... and always with the same problems, there is no name of the insured child or the "individual accident" guarantee that I have been asking them for since. the day of my subscription.
They do not understand what they are told a...
Mus Ahlaloum
Reviews 1
No scam I advise you not to just take your money a...
No scam I advise you not to just take your money and endless fight to get reimbursed to flee and not a penny of reimbursement on my mutual contract
Mehdi Boud
Reviews 1
Avoid this insurance. Customer with them for a ver...
Avoid this insurance. Customer with them for a very long time, it is insurance is very technical level scam waited there until my 2 nd dog is 9 years old to make me defaults on invoices of up to 300 euro never reimbursed. They are very smart to have waited all this time no insurance will take your d...
maxime max
Reviews 1
WOW scammers and I weigh my words, I pay 33 for ...
WOW scammers and I weigh my words, I pay 33 for a 3 year old cat, before 27 but it will be 4 years old so it's more expensive. A 4 year old cat, no mail to see a veterinarian "but where is your cat insured?" "at ECA" "ah I understand". it's 396 ! Infamy, run away.
Laura GRELIER
Reviews 1
Never received my contract since February 2019, it...
Never received my contract since February 2019, it was a person who finally answered by phone who gave me all the information concerning my contract. Registered letter sent in December for termination in February and we continue to be charged. Contact the insurance which says it is not normal but we...
HeathiBee
Reviews 1
Insurance that you can never cancel. Even when you...
Insurance that you can never cancel. Even when you have terminated, and you had them on the phone + mail with AR, you receive a letter with your new deadlines. Talking about "tacit renewal" of the contract. Blah blah blah. They are crooks!
Isabelle Monette
Reviews 1
Harassing me on the phone to force me to sign cont...
Harassing me on the phone to force me to sign contracts when I said no. Fed up. Black list !!
Teber Abdel
Reviews 1
No professionalism, it's a real scam, I canceled m...
No professionalism, it's a real scam, I canceled my contract and have been sending me letters ever since !!! to flee r r !!!!!!!!!
Paul Murat
Reviews 1
To flee! I have been paying almost 23 euros per mo...
To flee! I have been paying almost 23 euros per month for my dog for the past fifteen years. It's been about 4,140 euros that I have spent since I insured it. My cat has never had a problem. today, I need an intervention but I realize that the contract "Comfort (!!!!) is a scam which does not reimbu...
Marjorie Lemaire
Reviews 1
Comment modification:
Comment modification:
You are told "The termination of the contract is done on the anniversary of the contract" Then 2 months after "No it is 2 months before the anniversary of the contract", then "Upon receipt of the schedule you have 20Days to cancel "the next day we tell you" No 14 Days ".
You ...
Axon 8
Reviews 1
Run away!! Ready to tell anything to make you sign...
Run away!! Ready to tell anything to make you sign. No replies to emails, no refunds ... A real scam is shameful !!!!!
marie claire Le Thomas
Reviews 1
ECA insurance and a very good insurance for animal...
ECA insurance and a very good insurance for animals is one of the cheapest I have heard we are paid back soon enough I do not regret having taken this one despite that I did not take 100% I think I will change one day personally I recommend it
Audrey belweqote
Reviews 1
To flee!!!! If I could put 0 stars I would !!
To flee!!!! If I could put 0 stars I would !!
I took out insurance for my dog in January 2020, which cumulates health problems ... I am promised reimbursement of 90% of the medical procedures ..
I let myself be tempted! At the start of 2021 I realize that this insurance is no longer useful to me, ...
Nadia Diana
Reviews 1
Super disappointed, I have a pet insurance, and wh...
Super disappointed, I have a pet insurance, and when we call the customer service to tell them that their service is very very low level reimbursement we answer "bah ouai". Unfortunately being on vacation, they renewed by tacit renewal. So now I have to wait another year to cancel at home ....
Jeanne Poulain
Reviews 1
DO NOT SUBSCRIBE !!! Home Insurance. I had a water...
DO NOT SUBSCRIBE !!! Home Insurance. I had a water damage this day, the response of the insurance "THE SITUATION IS NOT ENOUGH SERIOUS TO INTERVENE IMMEDIATELY" my gondola ceiling, the strips of the ceiling take off, but no it is not enough serious. I replied that basically I have to wait for my cei...
Mimie Pelle
Reviews 1
Because you tell him that you are not following th...
Because you tell him that you are not following through on his quote, the advisor hangs up on you after telling you that you were wasting his time! Odious!!!!
karim gasmi
Reviews 1
To flee.
To flee.
Never take out these insurance if you can call her insurance.
Vaccine fees not supported these a shame ..
Formal notice despite my request to no longer subscribe with them.
Ashamed sells you the dream so please do not allow yourself irresponsible incompetent incompetent to such ...
To ...
ONOFRIO GUGLIELMI
Reviews 1
I canceled my contract, but they took the deadline...
I canceled my contract, but they took the deadline.
I am still waiting for the refund
AVOID - NOT SERIOUS AT ALL
Deborah Samba
Reviews 1
I have never subscribed at home and yet you take s...
I have never subscribed at home and yet you take some money on my account, I try to join you by phone but no answer can you enlighten me thank you.
Elodie Fargeot
Reviews 1
They know how to take in time and hours, but the h...
They know how to take in time and hours, but the handling of claims for dog insurance is a horror.
No follow-up, his bogus apologies that they are on vacation and cannot process files on time.
Liars When we have them on the phone who promise to deal with the case the same day but a week later stil...
briki samir
Reviews 1
Thieves I signed nothing to make a quote We have t...
Thieves I signed nothing to make a quote We have to put a rib These thieves you owe me money
Lu Ce
Reviews 1
4 stars just because the app does not work super w...
4 stars just because the app does not work super well and I had to declare my disaster about 6 times before it works and my documents are received .. once my disaster is taken care of (the same day) j I was reimbursed in 4 days. (Mutual for my dog)
Easy to join them, answers and fast payouts. Aston...
Katia Ova
Reviews 1
I join the previous opinions. To flee they took my...
I join the previous opinions. To flee they took my money for nothing impossible to have them on the phone. I had to break with my former insurer by law Hamon nothing was done from where I was taken 2 times since when we have 2 insurance at the same time. If you know their Iban so that I can stop the...
AlluringEnt
Reviews 1
As everyone says, NEVER subscribe to this insuranc...
As everyone says, NEVER subscribe to this insurance. This is the beginning of a huge galley. Between the battles to close the contracts, the refunds that are not made in the norms, the shouting on the phones, the "I hang up people's nose because I like it", see do not answer, and so on you will only...
Frustories
Reviews 1
A huge joke this insurance. Send me the cancellati...
A huge joke this insurance. Send me the cancellation letter 5 days before the end of the contract and told me by phone that too late I can not terminate. Fortunately my wife took the time to read the small lines we could still cancel but they continue to take us! Refund two months later and resubmit...
Christelle
Reviews 1
I do not recommend this insurance I made sure for ...
I do not recommend this insurance I made sure for my cat on October 10, 2019 and on Saturday my cat gets sick he does not want to refund me
Sophie Chantoiseau
Reviews 1
Prices increasing very quickly without warning
Laurence Kubler
Reviews 1
Pay every month more than 100 on fixed date, sen...
Pay every month more than 100 on fixed date, send mails with the amounts to be refunded plus the security which on his side mail also the refunds to be carried out by ECA insurance and after two months always nothing, no refund, that make you from my dues? What do you do with my refunds? Or is the...
cyril ladent
Reviews 1
ATTENTION THEY ARE CROOKS !!!!! they signed people...
ATTENTION THEY ARE CROOKS !!!!! they signed people and older only !!!!!!!!
Rin
Reviews 1
It's a shame not to put the note of 0.
It's a shame not to put the note of 0.
ECA = scam.
No matter how much I explain my dog's case, I NEVER get a refund. They don't keep what they say on the phone.
I really want to be rude but I will abstain.
Don't go this is the best advice I can give you.
30 / month for 1 year in the win...
Luc Strobbe
Reviews 1
No many promises, no results, you will be constant...
No many promises, no results, you will be constantly arceling out to sign new contracts with a lot of problems to cancel, reimbursement 72 on glasses with complex lenses, no support for a day operation ... BRIEF ... GOOD LUCK IF YOU SIGN UP
haf. haf
Reviews 1
Hello, this is a dishonest insurance that uses mor...
Hello, this is a dishonest insurance that uses more than doubtful practices and that sible people from immigration and illiterate. Thugs these brokers and thieves
Florian Grosson
Reviews 1
It is rare that I put only one star, but there it ...
It is rare that I put only one star, but there it is deserved.
I had never seen insurance that invents laws to avoid having to pay back while you pay every month. I received a response to the complaints 3 months later, but I have been called several times for a new offer. In addition, after the ter...
Vivien Haudiquer
Reviews 1
Big scams,
Big scams,
Start the communication by pretending to be your real mutual and offers you a speudomise for days of your real mutual, and you stick a contract from behind asking you to send back a phone number verification sms code without informing you that this code is in fact an electronic signature...
Mickael Danion
Reviews 1
To flee absolutely reimbursed nothing I have a 1 y...
To flee absolutely reimbursed nothing I have a 1 year old French bulldog several visits to the veterinarian just 10 reimbursed over 1 year of insurance especially not to take Scam I still pay 30 per month for nothing
Amandine Bruneau
Reviews 1
This company lacks so many customers that they cre...
This company lacks so many customers that they create themselves without the consent of the people. I'm sure he must have many victims ...
Pay attention to this company, I know a person who currently has a problem with this company. Not only do they harass on the phone and change each time with a...
Sandy Mounier
Reviews 1
BEWARE OF SCAMS!
BEWARE OF SCAMS!
I insured my American Staff at their place,
Before subscribing I asked a lot of questions to know the benefits of each formula, I was clearly sold what I was looking for.
He doesn't tell the truth and uses curvy phrases to get you to understand the ones they want you to hear.
An...
Nicolas
Reviews 1
A shame, do not be fooled! Do not even inquire, my...
A shame, do not be fooled! Do not even inquire, my partner has been awarded a contract she has never signed, just because of a quote requested. Since radio silence, except to come and claim money they do not deserve. Sad to see such crooks ready to pitch honest people to make a name for themselves (...
axmeg yagehyhu
Reviews 1
No strongly discouraged, they do everything not to...
No strongly discouraged, they do everything not to repay.
LO LA
Reviews 1
Opinion too negative for me to subscribe ... Too b...
Opinion too negative for me to subscribe ... Too bad, I believed in it before seeing the opinions
alain wagner
Reviews 1
Organized fraud ..... in fact we even approach you...
Organized fraud ..... in fact we even approach you, a guy pretends to be a mutual complementary to yours .... and then 3 different insurances take you monthly ....... I prepare a file for the DGCCRF ..... in the More
Titi titi
Reviews 1
Subscribe not have castration we do not reimburse ...
Subscribe not have castration we do not reimburse but the vaccine yes then it was done before the date of the contract have promised you things nothing you remember tell yourself c a recovery service be saying in all I to you and insult you bunch of bledarde go j hope you have terminated i will oppo...
Sylvie Dautriche
Reviews 1
It's a disaster! ready-made and standard responses...
It's a disaster! ready-made and standard responses from customer service to explain the expectation of reimbursement for a specialist consultation ... I don't even want to imagine if the file had been more complex! in short, I think to change mutual soon!
xarowow 1
Reviews 1
Too bad we have to put at least 1 star! Deplorable...
Too bad we have to put at least 1 star! Deplorable telephone reception, 0 explanation, the interlocutor hangs up when she no longer wants to answer: fortunately I had not yet taken out a contract!
mieulet cindy
Reviews 1
Running away running away from scams I canceled th...
Running away running away from scams I canceled the day after registration and he charged me double the following month when he had to reimburse me.
Hilel Moussouni
Reviews 1
To flee, enormous waiting time on the phone, our r...
To flee, enormous waiting time on the phone, our respect for contract prices, no complaints processed and all your requests go unanswered. Sell you products or offer you to pay even more for your insurance, which they can do but at the same time. least complaint no one
Luna Lunatic
Reviews 1
My dog's contract price keeps going up while I am ...
My dog's contract price keeps going up while I am not getting reimbursed for expenses, my dog is in good health.
And they keep calling me, for publicity or whatever.
Yes, they are less expensive than others, but only when you register because the price of contributions is constantly increasing.
Mihai Andreiu
Reviews 1
Very unpleasant welcome ..... I do not recommend i...
Very unpleasant welcome ..... I do not recommend it at all!
No
Webmaster Pro
Reviews 1
I had the worst relationship with an insurance of ...
I had the worst relationship with an insurance of my life I advise against this thief and these incompetent since 2004 I deal with insurers it's always good but with them it's a nightmare.
Catherine Champeau
Reviews 1
Contrary to the negative opinions which surprise m...
Contrary to the negative opinions which surprise me a lot, I have no problem with eca. Veterinary visit on February 27. Descaling and analysis for my little doggie. Refund already validated. So very good mutual
crystalle pican
Reviews 1
Animal insurance zero zero ... never seen insuranc...
Animal insurance zero zero ... never seen insurance as deplorable as this one expensive on top of that. Do not want to terminate my contract when I have done all the necessary steps and on top of that during the covid period no indulgence, it will not happen like that
Sonia Sanches
Reviews 1
I subscribed at home in 2012 I canceled a few days...
I subscribed at home in 2012 I canceled a few days later and so far today is April 16, 2018 they still do not take away their thing at the primary health insurance fund I can not not refund by my mutual because of them.
Marilyne Sar
Reviews 1
ECA ASSURANCES TAKES THIS LEGAL INSURANCE FROM ME ...
ECA ASSURANCES TAKES THIS LEGAL INSURANCE FROM ME TO WHICH I HAVE NEVER SUBSCRIBED AND I SENT THEM MY LEGAL INSURANCE CERTIFICATE (WITH DIREXI SINCE 2013, BUT THEY DON'T WANT TO KNOW ANYTHING, THIEVES :( I WERE SUBSCRIBED TO TWO CONTRACTS 'HOUSING AND I FIND TO PAY IN ADDITION TO UNSUBSCRIBED LEGAL ...
Ana Reis
Reviews 1
SCAM FROM A TO Z
lina lumia
Reviews 1
I only made a quote I never signed a contract and ...
I only made a quote I never signed a contract and they imposed themselves on the SS, tried to take me away, I wrote to them 10 times they always answer me the same thing, they refuse to terminate a contract that I have NEVER signed! It's a shame ! I filed a complaint! To flee !!!