Our salesman Zach Seitz was excellent. Really makes you feel comfortable, no high-pressure stuff, just wants what s best for you. He was completely trustworthy and has checked up with us since buying to make sure we re happy with everything. Great experience with Zach at Ciocca Hyundai!
Generally friendly staff, though the internet prices are a bit misleading.
I've bought two vehicles here, the second one only out of desperation of price. My first purchase was a 2016 accent and my salesman was arrogant and messed up all my paperwork, didn't listen to a word I was saying. He's fired now for stealing sales I was told. That paperwork was screwed up by me ins...
My sales rep Phil was incredible! My entire time there was great, the whole team was helpful, kind and very thoughtful! I will never go anywhere else to buy a vehicle. I posted to all my peeps to see Phil when it is time to buy a vehicle!
We had a great experience at Ciocca Hyundai! Phil was wonderful. He stayed over an hour late to help us! GO SEE PHIL!!
Wow! So much better than Gateway Kia! 10 starts if I could!
We came to test drive a 2014 HYUN?DAI Santa Fe and walked out with our new car. The sales staff was very efficient and honest with the transaction. Even though they were under staff because of a charity event everything went along just fine. They found us great financing so we did not have to wait t...
My experience at Ciocca Hyundai has been great. Due to the COVID-19 situation, I was able to drop off my car and key in their key dropbox. They did everything that they needed to get done and communicated with me along the process. Lewis was amazing and went over the details with me. I highly recomm...
Visited January 2019
Not happy we went out of our way to look at a used vehicle here only to discover it had physical damage. Not only was this not advertised/nor shown in picture online but the salesperson never mentioned it either. It was only when we were alone with the vehicle looking it over a...
A very popular dealer in the Lehigh Valley! They have a nice variety of vehicles in stock, & the staff are friendly & helpful.
We bought a new Tucson in 2018 from this dealership. Great car, but given our latest experience with ciocca s service depart, I d strongly suggest buying the car elsewhere.
We recently took a trip to northern Pennsylvania. When we got near our destination, we noticed the rear tire was losing air ...
My salesman Phil was pleasant to the point and answered all my wife's questions without beating around the bush. We felt no pressure with having to make a decision to buy a new car at that very moment. I've been dealing with the Ciocca dealership for many years and overall have had a good relationsh...
They tried a bait and switch on me I will never go back again
We came into the dealership looking for a vehicle. We ended up wanting a specific version (manual transmission). The crew at Ciocca did not try to sell us a vehicle from their inventory, they, instead, searched the known universe for what we wanted, and found a vehicle that had just arrived at port....
Building was clean and everyone was wearing a mask. People were polite and friendly. Updates on my vehicle and why it took so long would have been helpful
The staff at Ciocca Hyundai were amazing! From the internet staff who got us interested in the Tucson, to the sales person Dan DaSilva who was extremely helpful in providing us all the info we needed. They worked out a great deal for us and even purchased my Honda Accord lease out from me which ma...
Make sure you have your buyer beware radar on. The sales people are as slippery as they come. I would not send a friend to them.
DON'T EVER GO HERE! I just wanted to bring awareness to an issue involving dangerous sales tactics of a dealership in Quakertown, Ciocca Hyundai. Myself, my husband and our 4 year old and 8 year old visited this dealership on Monday looking to trade in my 2017 Subaru Forester. The dealership looked ...
The worst customer experience I've ever had. The sales person was nice but their financial team was rude to my family and I and generally came off as unprofessional / incompetent. I'm convinced that they wanted to deny all of our forms of perfectly acceptable payment just so we would finance the ent...
Bought my car there. Very friendly and didn't waste my time. Listened to what I wanted and gave me great service. Would go back there and do business again!
Bought a car here, Josh was fantastic, helped us all the way through even when we couldn't decide, best experience buying car with him. For the next car will definitely be going back because of Josh
Matt in the parts department a rude! Simple question met with tons of attitude. All over a bolt.
Great car at a great price, no haggling! Ask for Dan DeSilva. Good service, nice people!
Gotta love this place. Evan Packer always ensures my vehicle needs are taken care of and any questions are answered. Most guys sell you a vehicle and forget who you are within the first oil change, not Evan. He takes an interest in your satisfaction of the vehicle you've purchased. I Purchased the G...
Eric Weidomyer was awesome! He was a great help to my son in finding a car and getting financing for his first time! Thanks Eric
Always treated with respect and friendly service. Have gotten last 3 cars here.
Great sales staff they work with you to get deals. Large selection of new and used cars and SUVs.
Had previously been scammed at another dealership. Bait and switch! Called Ciocca and spoke to Dustin . Gave me a great price on a certified Hyundai Elantra. Drove 70 miles and they honored the price quoted. I will definitely be purchasing from them again ! Thanks to the team at Ciocca.
I purchased two cars in 4 months. it was perfect experience. knowledgeable none pushy salespersons.
I will definitely do business again
08/13/2018 (Updated): This is my third car purchase with Ciocca Hyundai!! The guys have done great so far!! Special Thanks to Dan DaSilva, who is very profess...
Gateway Kia is much better than this Hyundai store.
I just purchased my first new car from Ciocca Hyundai. I did some web surfing first, made an appointment over the phone and later was met by a friendly sales staff when I arrived. Evan Packer was my sales assistant. He was very polite and I never felt any sales pressure during the overview of fea...
Low key salesmanship, good price, great combination. Dan Romano was courteous and informative, never pushy. One of only three dealerships in the region where I would happily return to purchase another new car.
R. Kocis
From my initial online contact to the completion of the sale Ciocca Hyundai was the best car buying experience that I have ever had. Jeremy was highly competent, knowledgeable and personable. Ciocca Hyundai makes you feel like "one of the family". All that and their pricing was great too!
I recently purchased a used Subaru Crosstrek 2015 from Ciocca Hyundai. Everyone that worked there was great and I especially appreciated that they stayed late hours to help me out. One of the reasons I am only giving 3 stars is because the car was not sold in the best condition. Sure, I know it's us...
They do not offer good pricing on trade in. I got low balled by them. Went to another hyundai dealership in Doylestown and had a much better experience
Quick service and the guy at the counter was very helpful
Yesterday I had my Tucson LTD serviced at and had the pleasure of meeting their new Service Consultant Louis Helverson. It was great to work with Louis! He was thorough, polite and very personable, three things you don't often experience in today's world, especially with younger people. They are ...
Bought my Silverado from Josh, I will be back when this one is worn out.
joe from hatboro
went to ciocca hyundai to buy a new car an met the best salesperson in
phil rotzell what a great guy to deal with . an got the best price
better than any car dealer that i visit . we love our new car .
Ciocca Hyundai of Lebanon is an excellent dealership. Every person I met was extremely friendly and helpful. They truly delivered on their promise of 100% Customer Satisfaction. Thank you for making my daughter's first new car purchase such an enjoyable experience!
It is always a pleasure to deal with Ciocca Hyundai of Quakertown. I was in for my 15,000 mile service on my car. My service writer, Paul, was very professional, knowledgeable and friendly. The work was done in a very timely fashion and was exactly what they had told me it would cost. I will def...
Honest dealer, so much better than Gateway down the road. It only took my fiance' about an hour to buy a car here. Very easy. No games like Gateway.
Matt the parts manager is awesome!! Very helpful gets me in and out as fast as possible! Always calls me the second my stuff is ready for pickup
Standard Hyunda dealership. Nice people and good service. No issues.
John Haber was a phenomenal salesman and helped make the car buying experience super easy. Bought a 2018 Hyundai Elantra at a great price and it had everything I wanted and more. Came in a little low on my trade but we were able to meet at a price that I thought was fair. Overall, it was a great exp...
I want to say s huge THANK YOU to Chris in service! He was very friendly and knowledgeable!! Also, Tara I read your review and no offense but I was there the same time as you and heard them tell you since you dropped your car off so late that it would be done tomorrow more then likely and you said o...
Can't explain the comfort that Ciocca Hyundai makes you feel. John Rogers was a very knowledgeable and helpful in finding the car we needed. The finance people were very freindly and they were really down to earth. The whole experience was well worth the trip from Allentown to meet a wonderful staff...
Fast service and very friendly. Definitely plan to go back for all services.
Christian Bachert helped me with the process of getting my Hyundai Sonata 2006, he was very friendly, efficient and showed commitment to me and my needs, my experience in acquisition my first car was really good because of him. I'm satisfied and highly recommend this dealer.
I was visiting the Quakertown area on a Saturday, had car trouble that needed service urgently. Although already fully booked, they squeezed me in and never made me feel like I had put them out. Very kind and compassionate in a stressful situation. I highly recommend this service department!
I had a great experience buying from their discount lot. John D. was my sales person and he was very professional and took my needs seriously. I was looking for a car that I could safely drive to school 1500 miles away in the next month and on a poor student budget, I found a great car and John vouc...
This must be one of the worst customer service I ever experienced. From first buying our car there to getting service for are car. It has been disgraceful experience. I do not recommend anyone buying from this dealership. Shame on you. Will not return. Susan Himmelreich
Fixed the car as promised for price quoted. Would be 5 stars but I didn't appreciate the up-sell.
We had an excellent experience with Ciocca Hyundai and sales rep John Haber. This young man is a recent Army vet who made our experience quick and easy. We were able to drive our new car home just three hours after doing a test drive! Ciocca had the best price on our IONIQ of any dealer in a 100 ...
Lou was awesome and Jen hooked up the paperwork, great service and helped me get the car I needed...
Evan was able to hook me up when I needed a car fast, it was quick and easy and he was on top of things from the get go. He will be my go to guy next time I need a car.
Very pleased with our experience. Came in seeking a lease that fit our budget, and left with one on a new car with a higher trim package and better warranty/protection than expected. Our salesperson Nick was excellent. No hassle, no pressure, and spent a long time with us working out a deal that wor...
On time, friendly, professional, great service, fair price.
I easily made an online appointment for PA Inspection during the last couple of days of December (crazy time for inspections - but the only time I have available to not have a car at the ready). I was able to get an appointment for the following day. No glitches when I arrived - the service person h...
Josh was a great help in finding type of car I was looking for. He helped picked it out and had it ready to view before I met with him at the shop.
I would suggest wiping down frequently touched surfaces, instruct staff how to keep themselves safe as well as customers. Treat people's personal belongings with respect. I work hard and chose you for service. There are many places that will work hard for my business in this time of many hardships....
Had a great experience at Ciocca Hyundai! Evan Packer was very helpful and knowledgeable throughout the process when I purchased my 2020 Hyundai Elantra GT. The overall staff was very nice and friendly.
We in from out of town but they worked is into the schedule to replace a headlight! Excellent service manager and staff.
Have to say real nice dealership to deal with. Got fair price on car and manager Caleb and sales man Marcus really where reasonable with me. Will do business with them.again
If I could give no stars I would have, yelp will not allow for no stars. Buyer beware this dealership will charge you more money if you are paying with cash or if you come in with your own finance. The used sales Manager Kyle Fidler at the Quakertown location told me to my face not only was the pr...
Thank you so much Ciocca Hyundai! I'm so happy with my purchase and you guys really helped us out! Ask for Dustin Zellers! He's an awesome salesman! They never lied about false pricing or anything these other negative reviews say. Just pay attention to website that price is after incentives!
Josh White was very helpful in providing me with the information i needed to make a choice as to what car I wanted and presented me with a payment policy I could understand and afford. I hope to meet him again for my routine service checks and thank him again for all his help
Judging from how they tip for food deliveries I wouldn't trust them. Cheap.
I've been looking at the Sante Fe for about a year, really like the style and all the extras offered on the car, also liked that it was able to tow up to 5,000 lbs.. My husband is slow to part with a dollar so he kept on stalling even though he knew we would soon need a new car to make our retireme...
Could not be happier with our leasing experience with Evan and Ciocca! Evan worked with us by phone prior to us making the 1+ hour trip to the dealership- making sure that we would be able to drive away with the vehicle we wanted. Evan and Dan (finance manager) worked with us well past closing. It s...
Thank you for your over and above assistance! Excellent customer service that does not stop when you leave the lot.
My experience with Hyundai Dealership was great and John Rogers was the best! I leased 2013 Hyundai Elantra Coupe from him. I wish everyone was as friendly, efficient, customer oriented etc like he was. My car shopping experience was great because of him. I am completely satisfied with my car shoppi...
4 reviews
5.0 star rating
8/12/2016
I can not thank Evan Packer (my sales consultant) and Ciocca Hyundai enough for their responsive and professional service. I would buy a car from them again with confidence. Evan and the rest of the team went above and beyond to get the perfect car for me.
...
Finalized a deal on a 2017 Hyundai Sonata. I'm from around Doylestown, so we have a Fred Beans Hyundai right down the street from us. Checked out the 2017 Hyundai Sonata at the Fred Beans location prior coming to Ciocca. Staff at Fred Beans felt scripted (Sales person was just reading the specs post...
This is a great dealership full of seemingly nice people, with the clear exception of Edwin Salazar. AVOID THIS "MANAGER" AT ALL COSTS. He is a master of the bait and switch and he tries to make you feel crazy for making very routine requests. He does not follow the golden rule and does not negotiat...
My husband and I bought a car here July 29. During paperwork there were multiple errors in the spelling of our names, employment, etc. that I found that needed correction. Signed up for automatic payments. Some time late realized no payments have come out yet and the bank you had us financing throug...
Fast and Accommodating,
First off this is not a best price, I haggled down to the nickel review. I walked in knowing the car I wanted and the price I was willing to pay for it, upfront, total and monthly payment. I came to Ciocca because many neighbours have purchased from them and the word of m...
Staff is always very friendly and quick to help! Always a great experience.
I have purchased 6 vehicles from Ciocca Hyundai and the latest was from Dan Dasilva. We worked out the deal before I even entered the dealership to make it a very seamless process. We will be back again soon
I purchased a new 2016 Hyundai Accent at Ciocca in Quakertown PA. My salesman, Evan Packer was awesome! He listened, really listened, and worked hard to get me the best deal on the car I wanted with terms I could work with. I found everyone there to be extremely helpful. I am more than happy wit...
Great to work with and very friendly. Treated me like one of the family. Got a great price and great service. Highly recommend the entire staff especially Dan from sales and fiance teams.
Public advertise prices that rebates you can t get....try somewhere else
My experience at Ciocca Hyundai was wonderful! Jeremy Sabol was my Sales Consultant and is very knowledgeable about Hyundai cars. He was very nice and walked me through the whole car buying process. Joe O'Donnell dealt with the financing aspect and explained everything in an easy to understand wa...
Ciocco Hyundai of Lebanon was great to deal with. Very professional staff, but not fake salespeople. They were not pushy at all making it easy for me to focus on the decisions that need to be made in buying a new car and not be on the defense from the salesman. I would highly recommend them to anyon...
Efficient no hassle service, friendly, comfortable atmosphere.
Went for another scheduled maintenance on my 2107 Sonata. Again, very courteous, prompt and friendly service and sales staff.
My mother and I went into the dealership for her to look at the Elantra lease. Ended up leaving with her Elantra and a Tucson for myself! Philip and all the support staff went out of their way, on a Saturday night, to complete both transactions that took until well after closing. I apologize to ...
Awesome customer service! They always look out for the best interest of their customer, even if it means they don't make as much money.
This was about a year ago, figured I d write a review since my husband is going to Ciocca Ford to trade in his car. Made me remember how poor of an experience I had with Ciocca. I went to Ciocca with a 2007 Mustang to trade in for a 2018 Elantra, particularly a white one. All they had in white was a...
This is a predatory business!
In a pinch a couple years back I had to get an inspection done to my vehicle. My regular garage was overbooked because I waited till the last second. They were kind enough to fit me in on short notice. To pass the inspection on my almost new vehicle they tried to tell ...
i came to this location with no high expectations, but was blown away with the service i received, DAN DASIVILA was amazing from the minute we walked in the door good service is hard to come by these days however here, we got great service and i am very pleased with ciocca hyundai in quakertown tha...