Zachery S

Review of Ciocca Hyundai

The worst customer experience I've ever had. The s...

The worst customer experience I've ever had. The sales person was nice but their financial team was rude to my family and I and generally came off as unprofessional / incompetent. I'm convinced that they wanted to deny all of our forms of perfectly acceptable payment just so we would finance the entire car through them. I kid you not when I say my entire dreadful experience with them took 8 full hours of my time. My experience was so bad that I even looked into reporting them to the FTC and DMV. It's a shame because after reading more of Ciocca Hyundai's reviews it seems that I just had an abnormally bad experience. It's was really terrible though and as a result, I must recommend that everyone stay far away from this dealership.