Tia Muehlen

Review of Ciocca Hyundai

This was about a year ago, figured I d write a rev...

This was about a year ago, figured I d write a review since my husband is going to Ciocca Ford to trade in his car. Made me remember how poor of an experience I had with Ciocca. I went to Ciocca with a 2007 Mustang to trade in for a 2018 Elantra, particularly a white one. All they had in white was a base model with alloy wheels, so I test drove it. Was a nice vehicle, I had been looking into 17/18 Elantras since they ve been released, so I knew what I was looking for. I come back from the test drive, they sit me down with the numbers per my trade in value and tell me that my Mustang was only worth $2k at trade in & they could get my the Elantra for $400/mo at 84 months. Mind you, this was a completely base model car, so I was in no place to accept their initial offer for a vehicle with no options. I tell my salesman that I m not interested in the numbers they ve presented me, figuring they would negotiate the sales to better fit my needs, and they didn t. The sales manager came out, said they couldn t offer me anything other than what they initially calculated, shook my hand & told me to have a good day. I couldn t believe these people. The next day I go to Lehigh Valley Hyundai and I walk out with $4k for my trade in & a 2018 value edition Elantra which has all the options short of a few that come with the limited. $430/mo at 84 months. Ciocca is trash.